bar prices very reasonable

there is a bar as well and sometimes live music, but at the same time it doesn’t get loud so that you can

a lot to be fair, it is fine, location ok, right on the beach, nice pool and pool bar with snacks

apartments were lovely and staff especially oliver in the bar were exceptional

not told before hand that both their restaurant and piano bar would be closed.

maybe some sort of (classy) entertainment would tempt people to come down to the pool bar in the evening to try juan's fabulous cocktails (+)the staff made u feel welcoming, both restaurants were top class and the food was excellent, pool bar and pool area spotless and so relaxing , would recommend to anyone, the views were spectacular (+) the bar man at the rooftop bar was also excellent (-)poolside bar service was quite slow (+) the staff there and at the pool bar were exceptionally good (+) pool bar menu very good, special of the day dish that we got to try was absolutely delicious (-)think the bar service/food service around the pool area could be improved (+)crew/team was super friendly @ the pool bar (jaime),canaria restaurant, housekeeping(luci) and@ the reception(sir with tattoo),lovely

a really good breakfast and the jacuzzi on the balcony

were excellent and the staff are always willing and helpful, due to flights we had to request late check out and this is never a

at my 3 and 5 year old could stand in) as well

the amenities are well maintained and the gym is excellent

loved the beach club and the sushi bar for lunch

hotel could have a bar with some music on in the evenings.

the is no onsite bar to have a drink in or take to the pool

could do with a more appealing bar and restaurant

there weren't a lot of restaurants within walking distance - but the bar el boya was an excellent casual tapas restaurant and i highly recommend

well cleaned rooms and nice bar area and pool

choice of cocktails in the bar on the ground floor

or fans, no airer on balcony,all-inclusive drinks appeared to be diluted, only one pool bar area open while we were there, very little in the way of entertainment, wifi reception

great kitchen facilities, great shower, and a wonderful sea view from balcony, the complex has a bar at the pool, and a shop, and there is a small town which you can walk to, also good bus links

the snack bar selection was also limited

food at the atlantic pool bar at lunch never disappoints

large rooms with views over marina, reception area / bar very smart, staff could not be more helpful

lovely helpful reception staff

pool bar shut at 5 . why ???

at the pool bar was lovely and very reasonable and very good portion size,staff were lovely

bar closed at 10

no bar after 6 pm

bit of entertainment would be good the odd evening at the bar some nights we stayed in, would have been nice to use the bar more

we also loved the pool bar, the bar staff made the most amazing cocktails

that the bar did not stay open in the evenings, however understands that its still fairly quite time and the

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy

very rude and unhelpful staff at the bar near the rooftop pool

bar food was not good

it lacked a small bar or cafeteria where you could get something sweet sometime

excellent - great views - fantastic top floor infinity pool and bar - regular free bus service to maspalomas - we go away 3 times a year and this is the first time

it was quite a special time for us as my partner asked me to marry him on the roof top bar at the hotel

nice size swimming pool and great happy hour deals at poolside bar

breakfast and bar meals were fabulous but chose not to include the evening meals

about the place is perfect staff restaurant food beautiful chill out bar on roof with great nightly entertainment hot-tub on balcony with a fantastic view little shop

nothing except a clock at the pool/ pool bar would have been useful.

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

handy for getting too the pool on floor 10 just up 2 flights of stairs lovely pool area and snack bar lovely quality

bit strange a lot of irish but pool bar did not sell magners irish cider a big

pool and the food at the pool bar was delicious and quick service

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

snacks at pool bar are reasonably priced

beautiful views great all inclusive food & bar great pools

the restaurant and bar is reasonably great and food quality is good

location, beautiful view from the room also the bar area

all the entertainment staff were fab and so good with the children, all the bar and restaurant staff were always happy and pleasant

and lots of variation and choice every day with lots of space in the restaurant to relax • the bar choices and cocktails all included were great

staff from stephanie at reception through the bar and restaurant staff to the cleaning staff were excellent and so

amazing fresh pizzas in the snack bar at lunch

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area fab but not enough signage to advise no kids,

the bar could be more upbeat. live music?

prices in the bar were expensive

everything about the pool area from the amazing views to the pool bar itself

loved the food sunshine exercise class near the pool bar every morning

the nightly entertainment in the salon bar was first rate

clean, bed really comfortable. there was a jacuzzi! lovely bar on the terrace to watch sunsets !

could do with another bar on an evening

the sports bar was amazing for the sunset views and open through the night

-- the red, white and rose they provided were ok -- it would have been nice though to have a bar where we could have had a choice of a few different types of grapes -- spain has such great

the bar staff are the friendliest i've ever come across, the entertainment team are friendly and work

keep the bar open up at the sea breeze restaurant in the evening

there were plenty of options for entertainment - the pool animation was awesome and the piano and bar in reception at night was a nice feature

were very helpful room was excellent food was excellent music in the bar gym and sauna

maybe just tray to give more charm to the bar area in front the swimming pool.

bar was good but no light options such as crisps/chocolate/peanuts… but that’s only a small

hotel was fabulous, clean spacious great pool and bar facilities

spent an amazing week, all the hotel staff from the reception to the maids, cooks, bar staff and everyone else were great, helpful and accommodating, the location was quiet which

conditioning not very good, food at dinner time not much choice and snack bar not much choice either

the pool area was really attractive with lovely bar and restaurant area

bottled water in the room was not included and the only way of getting it was by paying at the bar within their opening times

*new rooftop bar + terrace is a nice alternative when the pool area is crowded

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

more food options at bar pool

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

eat at pool bar - good menu at reasonable prices and nicely presented

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from the supermarket and

traveller would very easily make friends here facilities are great, rooftop sauna and amazing bar and staff the bar staff go thru extra mile to make you feel welcome the rooms are modern and

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

staff outstanding especially david the lovely bar manager

everything! bar staff were super friendly and welcoming. will definately be back

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

improvement could be to establish a small coffee bar with real high pressure italian espresso machine in one of the cafes/bars

mainly due to lack of visitors which is sad so certain parts of the hotel weren t open libby bar which normally i love to use and the disco pub

pool bar was closed but we think this was seasonal.

the pool side bar with maryela, enriques, maria and the others was also great

a bar near the pool area, very close to the beach, access to promenade

we were right above the main bar which was a little annoying with a child if we were in bed before 11pm but understand it’s a

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

-snacks between bf/lunch and lunch/dinner would need more variety -snacks at the evening bar only include peanuts -pools close to early (6:30pm), when the sunset is ca

bar quality/service fantastic- quality of drinks excellent , never had to wait at the bar

yourself to beers, wines, soft drinks at different spots as well as being able to go to a manned bar and get cocktails etc

the pool was a good size the pool bar during the day

the pool bar offers drinks from 11 am to 11 pm with 2 local beers on offer and various cocktails which are

was usualy served under heaters and so not as hot as it could be the hotel had no indoor bar

not hard but supportive enough, there were extra blankets for still cool nights in february bar man nights exceptionally attentive; only one grumpy one during day; friendly staff especially

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on holiday so usually early to bed, so it was hard to sleep with aqua's

some furnishings need updates. rose bar and restaurant a little dated

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

great hotel for family with kids. great space. clean and very kind staff.

separate sunbathing away from pool

noisy entertainment around pool no kettle in room hot breakfast food was cold

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

comfortable accommodation nearby pool close to bus stop

the theme, the rooms, the central bar area. also reasonably priced

lovely african bar & pools around the resort. lots of greenery.

there are multiple pools to choose from, one is in a shape or a ring around an 'island' with a bar and 'beach' and makes swimming so much more interesting than just a square pool, there are

coffee bar needs to be open for better coffee before 10am

areas for improvement would be the pool bar food menu and speed and friendliness of staff

pool and bar area were brilliant and restaurant was great too

the site has a swimming pool, a small shop bar and restaurant

fresh bread and croissants in the bar every day

the prices at the bar are a lot higher.

bar shut at 22

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

pros : pool, cleanliness in common area, breakfast

the large infinity pool was another highlight i really enjoyed

breakfast has improved with good coffee and better ingredients for breakfast.

breakfast is extremely busy and noisy, food is warm not hot

highlight is the breakfast - probably the most extensive and high quality breakfast bar i have ever seen

in general were ok but in bar area being english we found we were treated as second class citizens we were not served

a barmaid at the reception bar did not like us on sight and was consistently unhelpful

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

the bar service and service in general was excellent

you can use the pool and loungers on the roof bar monday to friday at no extra cost

bar was very high quality

music from club bar on roof from 9am on the saturday

wish to have more local cava or champagne options on the pool bar menu

importance of excellent customer services, all staff are well presented - they certainly set the bar high when it comes to standards

staff, especially pablo at the bar were amazing

is a person behind the bar who does not like his job and it is clearly visible

very quiet. no proper pool bar snack bar. entertainment very dated.

i also thought the bar and buffet prices were high

we recieved discount vouchers for the spa/ restaurant and bar which was a nice added bonus

would of liked the bar to have stayed open a bit longer in the evenings .

only bar is the small one by the pool - would be nice to have a social area (on roof terrace or atrium

the pool bar and outside service was a welcome retreat from the heat

after dinner, there is no late bar which would have been nice

the bar prices were affordable

bar and restaurant are also really good

also the bar staff were particularly attentive and helpfull often providing us with information that should

food could have been better across all meals. especially the pool bar menu

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

room and bar, kids pool warm with slides, beautiful bar with lovely staff

the mini bar was empty ???

no bar open after midnight was a dissapoitment

staff were absolutely fabulous especially at the downstairs pool bar can t praise enough

lunch time we tended to eat at the pool bar and that was reasonably priced for items like chicken sandwich or nachos

only thing we didn't like was the lunch menu and food served and the level 0 bar, the one that was open every day

2 big pools, bar and the most important thing for me food

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see the blink in their

lovely cocktails and bar menu has everything you could ask for

understaffed que to bar reception some staff great some rather rude as in short dissmisie answers to questions

the bar staff became as

the pool bar prices were expensive in comparison to the resort including snacks for children

barbacan was brilliant

much noise from the hotel bar late into the night

the staff here are friendly and helpful and the bar staff and pools are great

recommend their

spacious room with all the amenities, pool was clean and spacious, bar supplied a wide supply of drinks as well as a fast selection of cocktails

would be nice if the bar was open in the evening for a pre-dinner drink

the hotel was great the staff are so friendly the bar are the best 5

cluding the bar staff) are wonderfully friendly and helpful

what we loved: the pool area and adjoining bar which served great lunch options & terrific aperol spritz

the swimming pool is good as is the poolside bar too

clean, comfortable and relaxing environment with a nice bar area.

drinks at the bar were very expensive.

the pool bar area allows smoking, even in the food area and this is very off putting when your eating lunch

the pool, jacuzzi and bar were all close by together which made it feel relaxing

clean place with nice outdoor pool. shout out out to the big chess pieces next to the pool.

pool is freezing

very nice pool area. good location.

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

location , bar , pool and jacuzzi

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

mini bar as stated in booking coffee facilities not what i understood it to be price seemed high for

the location is a short walk to the bars but far enough to be quiet and feel exclusive

bar lady valeria lovely made amazing cocktails sanum beach cocktail the best

food was very disappointing and the terrace bar was never open in the evenings also in the evening you was very restricted in seating outside

bar staff very attentive as were the lunchtime pool bar - lovely seafood

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

staff, cleanliness, quiet around the pool, lively in the bar at night, great selection at breakfast with your eggs and bacon cooked to order

lady who serves at the pool bar is very lovely

just be careful you don't get put in a first floor room over the bar area, as it is very noisy and some of the rooms really do need refurbished desperately

falta de personal y servicios , like real bartenders on the bar and two or “three persons on the reception

nice pool could have done with a bar inside the

excellent and the hotel installations very particular ,la piscina el bar en la piscina y sus access

staff location entertainment size of room bed airco pool bar and pool restaurants

the lady behind the bar at reception level was very offhand

the plenty small shops and bars around the swimming

service in pool bar was great, you could have cocktails or bartender will make you one

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

they were super-helpful at reception as well as in the bar or restaurants

hotel is excellent, staff are polite and professional, really lovely pool bar with exceptional views and food is great too

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until 8

waiter service around the pool was great and there's a great view from the pool bar overlooking the sand dunes

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

only thing we were a little disappointed with is the bar closes at 5pm

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

pool and relaxation area, clean and well kept rooms, very friendly and helpful staff

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

the cocktails were all included in the all inclusive and were as good as if you bought them at a bar, a 24 hour bar to take advantage of also which was excellent

all inclusive was good value for money, access to soft drinks 24/7 and bar open until midnight

my room which had a fantastic position over looking the pool what let it down was noise from the bar at night, i don’t mean between the hours of 12am 01am i’m mean some nights 2am till 4:30am

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

location, breakfast-lunch +dinner also snacks the whole 24hrs. bar 24hr also.

jose in the pool bar very rude to a few customers

there should have been more early entertainment in the pool bar early evening

self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn't fault this hotel in any way

do with more tables and chairs in the bar area on an evening when entertainers are performing as not enough and room to put more

two large pools with lots of seating and a nice bar

some smoke free tables in bar but right next to smoking tables

didn’t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go without tops

location for the restaurants & bars were within easy reach

of all we arrived late around 12 o'clock pm, and we were pleasantly surprised that the lobby bar worked 24/7 and after the long flight we were able to get a drink and a snack, before going to

saharah style ), fantastic restaurant and bar and ever so friendly staff at reception and in restaurant

bar and restaurant very good , lovely pool

cosy bar with good selection of food and wine ud83cudf77 highly

bar service on the thursday afternoon was very very slow

the cocktail bar

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

and a wide variety of food in the snack bar

staff were really friendly, all inclusive was well worth the money, the cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet,

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

particularly bar and reception staff

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

location - above the beach, with views over the sea and the famous dunes - close to loads of bars and restaurants

comfy beds & i loved the bar pool with aquaroebics

great position at beginning of sand dunes. fabulous sea views. nice bar and entertainment

difficult characters -nice, free of charge indoor spa area - we loved the rooftop jacuzzi and the bar next to it -comfortable

bar was great and very relaxing

rooftop bar and terrace is great

the bar at the pool closed at 4 o'clock. ud83dude02 no, everything was just wonderful.

food and bar were fantastic, with a good selection of different foods, and drinks

the only snacks at the pool bar were same sandwiches everyday, no other snacks at all

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

infernet connection not so good, all entertainment is paid, pool and bar close early

little touches like slippers in the room and blankets in the outdoor bar etc

one bar day pool bar only one bar person evening bar outside it was cold, a lounge bar would be better

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

all inclusive . food was good. drinks from bar also good.

the guys on the bar were also fantastic and knew our favourite drinks by memory

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked with pizzas, burgers, hotdogs, chips and fresh fruits and pastries

good service at pool bar

staff particularly welcoming, friendly & helpful, all except the bar staff

not many varieties on the bar food menu

all the staff beginning with reception, dining room, and bar are courteous and helpful

courtesy and friendliness of all staff from reception to bar to restaurant and the cleaning staff all responded with a smile and

every day, beach very close to the property, nice bar with low prices just next to the

great bar with tasty food just at entrance

didnt cook dinner as nearby bar had really good food and good

olga's bar next to the pool povides great cocktails :) the apartment is cleaned and towels changed every

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

activities are offered by the hotel - gym with necessary equipment - rooftop pool with a bar (20% off) and sunbeds (big beds) - main pool with sunbeds and umbrellas - parking is free and

beers at the bar are overpriced

roof top bar is an absolute disaster staff is so rude we stayed downstairs the whole time

was clean, had a lot of space, free entertainment, swimming pool as well as a restaurant and bar available

staff daniel and christian in the main bar where brilliant really made our stay comfortable and looked after

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough sockets in room

bar which serves drinks to guest is not manned between 6:30 and 10pm

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

the cash lunch bar food was poor

the pool bar was also great

during the day water aerobics, a few shops and bars around

the staff was friendly enough, the bar service was great and entertainment also very good

hotel in a quiet location but a few shops and bars nearby and nightly entertainment in the hotel

chilling music during dinner; great choice of food (and quality) and local drinks; poolbar open till late, you can chill on the sofa next to enlightened pools; lovely quiet area around;

pools and garden area with bar is clean and nice

a nicer bar area would be good

bar area poorly staffed with long queue for drinks

bar services and entertainment also very good for a family holiday

22 o'clock you have to choose go to bar drink cocktails in silent or go to bed

all day pool, sauna till 00

we also appreciated the pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

we were happy that apartment have a kitchen with all the kitchenware you would need

excellent views even from the pool

cleanliness & bar staff & chefs

to nothing in adult entertainment on an evening bar by the restaurant was so small , and always having to wait to be served , far too

all the staff were very friendly and the nightly entertainment and bar staff were excellent

staff in the pool side bar could smile from time to time and be a bit more friendly

nice area with a little beach with a bar and good restaurants

very spacious room with large balcony and sea view. pool area and bar is very good.

noise from pool bar at night

jacuzzi fantastic for evenings :) fantastic swimming pool, small pool for kids and jacuzzi, great bar with lunch snacks and cheap happy hour drinks

we received complimentary drinks at the pool bar when we arrived

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

convenience (15mins from airport) friendly staff, good bar food reasonably priced, magnificent breakfast

air con is a plus and mini bar is just big enough to pop few of your own bits in if you don’t want to pay mini bar prices

clean, tidy with great staff. bar food was lovely too.

the front bar was lovely very welcoming the rooms were spotless

bar would be a bonus and if it opened abit earlier than 12