cups were a lot smaller than if you had the drink in a glass at the bar area

maybe just tray to give more charm to the bar area in front the swimming pool.

choice, view fabulous, infinity pool and fabulous area on the top of the hotel with a small pool, bar and sunbeds to die for with a great view

there were plenty of options for entertainment - the pool animation was awesome and the piano and bar in reception at night was a nice feature

bar was good but no light options such as crisps/chocolate/peanuts… but that’s only a small

the sports bar was amazing for the sunset views and open through the night

could do with another bar on an evening

the rooftop areas with the sports bar and sun bathing areas are very nice

-- the red, white and rose they provided were ok -- it would have been nice though to have a bar where we could have had a choice of a few different types of grapes -- spain has such great

keep the bar open up at the sea breeze restaurant in the evening

clean, bed really comfortable. there was a jacuzzi! lovely bar on the terrace to watch sunsets !

prices in the bar were expensive

everything about the pool area from the amazing views to the pool bar itself

was lovely, food was exceptional, was worth paying the extra for all inclusive as drinks at the bar were expensive

the nightly entertainment in the salon bar was first rate

amazing fresh pizzas in the snack bar at lunch

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area fab but not enough signage to advise no kids,

the bar could be more upbeat. live music?

and lots of variation and choice every day with lots of space in the restaurant to relax • the bar choices and cocktails all included were great

food was always fresh. bar staff were very friendly. kids loved the ice-cream on demand.

pools, lunch time snacks, comfy rooms, nice bar area

the pool, bar and restaurant were great and the front desk with the books and open windows gave it a nice

the restaurant and bar is reasonably great and food quality is good

snacks at pool bar are reasonably priced

location, beautiful view from the room also the bar area

the bar closed at 5pm also you could not get any food or water if you arrived after 5 pm

we also loved the pool bar, the bar staff made the most amazing cocktails

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

bit of entertainment would be good the odd evening at the bar some nights we stayed in, would have been nice to use the bar more

no bar after 6 pm

the pool area was really attractive with lovely bar and restaurant area

bottled water in the room was not included and the only way of getting it was by paying at the bar within their opening times

conditioning not very good, food at dinner time not much choice and snack bar not much choice either

remember nothing, may be noise from pool area when a cocktail bar was open until 23

my room was on the 4th floor and had requested one away from the pool bar and to be overlooking the reception at trance as the noise was a little louder than desired

handy for getting too the pool on floor 10 just up 2 flights of stairs lovely pool area and snack bar lovely quality

very friendly cleaners in most day only downfall was the shop in complex closed at 8pm the pool bar across the road closed at 5pm main bar

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

possibly the only thing was the onsite bar and mini market shutting early ish.

pool and the food at the pool bar was delicious and quick service

nice bar pool area and and nice and quiet

it was quite a special time for us as my partner asked me to marry him on the roof top bar at the hotel

nice size swimming pool and great happy hour deals at poolside bar

great helpful staff throughout the resort with reasonable prices during the day at their poolside bar as well as the amazing rooftop terrace, with a fantastic view and vibe

about the place is perfect staff restaurant food beautiful chill out bar on roof with great nightly entertainment hot-tub on balcony with a fantastic view little shop

large rooms with views over marina, reception area / bar very smart, staff could not be more helpful

the poolside bar was lovely and had a great menu

pool bar shut at 5 . why ???

reception and bar staff excellent and really helpfull

food at the atlantic pool bar at lunch never disappoints

was really good, bar service really good, fab gin and tonics

well cleaned rooms and nice bar area and pool

tho) room 109-111 are right next to the pool so you can literally walk right into the water with bare foot

choice of cocktails in the bar on the ground floor

or fans, no airer on balcony,all-inclusive drinks appeared to be diluted, only one pool bar area open while we were there, very little in the way of entertainment, wifi reception

maybe some sort of (classy) entertainment would tempt people to come down to the pool bar in the evening to try juan's fabulous cocktails (+)the staff made u feel welcoming, both restaurants were top class and the food was excellent, pool bar and pool area spotless and so relaxing , would recommend to anyone, the views were spectacular (+) the bar man at the rooftop bar was also excellent (-)poolside bar service was quite slow (+) the staff there and at the pool bar were exceptionally good (+) pool bar menu very good, special of the day dish that we got to try was absolutely delicious (-)think the bar service/food service around the pool area could be improved (+)crew/team was super friendly @ the pool bar (jaime),canaria restaurant, housekeeping(luci) and@ the reception(sir with tattoo),lovely

enclosed so you can let your kids run feeling secure

the gym was great and well equipped and the spa was very nice

the pool area was wonderful and had a lot of spaces tucked away under the palm trees and the gym had

every evening they helped us with dinner reservations and things to do for the kids during the day

fresh bread and croissants in the bar every day

pool and bar area were brilliant and restaurant was great too

staff are excellent, from the suitcase porter to the reception & bar staff

the prices at the bar are a lot higher.

barraquito at the bar was

a lot to be fair, it is fine, location ok, right on the beach, nice pool and pool bar with snacks

not told before hand that both their restaurant and piano bar would be closed.

apartments were lovely and staff especially oliver in the bar were exceptional

bar prices very reasonable

there is a bar as well and sometimes live music, but at the same time it doesn’t get loud so that you can

after dinner, there is no late bar which would have been nice

lack of a bar area with seating would have been lovely

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

no real evening bar area. needs high quality bar with occasional entertainment

would have really liked an evening bar service where you could relax after dinner but it closed at the end of service

no bar open after midnight was a dissapoitment

staff were absolutely fabulous especially at the downstairs pool bar can t praise enough

only thing we didn't like was the lunch menu and food served and the level 0 bar, the one that was open every day

also did notice that as a solo traveler i was sometimes overlooked when in restaurant/pool bar for service when others say couples were looked after first when i was sitting there

would be nice to have the bar by the quiet pool open longer

there weren't a lot of restaurants within walking distance - but the bar el boya was an excellent casual tapas restaurant and i highly recommend

hotel could have a bar with some music on in the evenings.

the restaurant was comfortable, and you could also eat at the bar by the swimming pool if you wanted to spend the whole day at the hotel and relax

the weekends you need to pay extra to use the beach bar and pool

could do with a more appealing bar and restaurant

it lacked a small bar or cafeteria where you could get something sweet sometime

excellent - great views - fantastic top floor infinity pool and bar - regular free bus service to maspalomas - we go away 3 times a year and this is the first time

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy

bar food was not good

very rude and unhelpful staff at the bar near the rooftop pool

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

everything! bar staff were super friendly and welcoming. will definately be back

staff outstanding especially david the lovely bar manager

traveller would very easily make friends here facilities are great, rooftop sauna and amazing bar and staff the bar staff go thru extra mile to make you feel welcome the rooms are modern and

hotel bar closing at 10pm which is very early

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

eat at pool bar - good menu at reasonable prices and nicely presented

more food options at bar pool

the beach bar is overpriced.

mainly due to lack of visitors which is sad so certain parts of the hotel weren t open libby bar which normally i love to use and the disco pub

pool bar was closed but we think this was seasonal.

everyone's idea of a good time, i would have enjoyed if there was an area with a more lively bar with music somewhere in the resort - maybe one that was open slightly later at night

the staff at the front pool bar were lovely...the playlist music as you sunbathed was class

improvement could be to establish a small coffee bar with real high pressure italian espresso machine in one of the cafes/bars

was usualy served under heaters and so not as hot as it could be the hotel had no indoor bar

moody little bar man

the pool bar offers drinks from 11 am to 11 pm with 2 local beers on offer and various cocktails which are

the pool was a good size the pool bar during the day

not hard but supportive enough, there were extra blankets for still cool nights in february bar man nights exceptionally attentive; only one grumpy one during day; friendly staff especially

we were right above the main bar which was a little annoying with a child if we were in bed before 11pm but understand it’s a

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

yourself to beers, wines, soft drinks at different spots as well as being able to go to a manned bar and get cocktails etc

occasional bar staff being short tempered

in the purple bar closed too early 10:30 its too early

noisy entertainment around pool no kettle in room hot breakfast food was cold

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

separate sunbathing away from pool

comfortable accommodation nearby pool close to bus stop

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

some furnishings need updates. rose bar and restaurant a little dated

great breakfast, great location, friendly staff

areas for improvement would be the pool bar food menu and speed and friendliness of staff

snack lunches at the poolside bar were also very good

lovely african bar & pools around the resort. lots of greenery.

the theme, the rooms, the central bar area. also reasonably priced

pool snack bar had very little choice, breakfast was very good but stayed the same each day

in general were ok but in bar area being english we found we were treated as second class citizens we were not served

the bar service and service in general was excellent

highlight is the breakfast - probably the most extensive and high quality breakfast bar i have ever seen

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

the pool bar could of done with more staff as it got really busy.

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

towels not 5 star and breakfast area is huge and very busy

excellent facilities including pool and gym and for food was

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor seating was the loveliest place to

lots of lovely swimming areas and an infinity pool which was freezing but views amazing

wish to have more local cava or champagne options on the pool bar menu

bar was very high quality

you can use the pool and loungers on the roof bar monday to friday at no extra cost

importance of excellent customer services, all staff are well presented - they certainly set the bar high when it comes to standards

music from club bar on roof from 9am on the saturday

non existent in bar area and restaurant and needs to be installed and improved

the snack bar drinks options were fine but not extensive, a dedicated pool bar would be better

we recieved discount vouchers for the spa/ restaurant and bar which was a nice added bonus

i also thought the bar and buffet prices were high

very quiet. no proper pool bar snack bar. entertainment very dated.

bar and restaurant are also really good

room and bar, kids pool warm with slides, beautiful bar with lovely staff

food could have been better across all meals. especially the pool bar menu

also the bar staff were particularly attentive and helpfull often providing us with information that should

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

2 big pools, bar and the most important thing for me food

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see the blink in their

lovely cocktails and bar menu has everything you could ask for

understaffed que to bar reception some staff great some rather rude as in short dissmisie answers to questions

the bar staff became as

the pool bar prices were expensive in comparison to the resort including snacks for children

barbacan was brilliant

much noise from the hotel bar late into the night

the staff here are friendly and helpful and the bar staff and pools are great

recommend their

spacious room with all the amenities, pool was clean and spacious, bar supplied a wide supply of drinks as well as a fast selection of cocktails

would be nice if the bar was open in the evening for a pre-dinner drink

the hotel was great the staff are so friendly the bar are the best 5

cluding the bar staff) are wonderfully friendly and helpful

what we loved: the pool area and adjoining bar which served great lunch options & terrific aperol spritz

the swimming pool is good as is the poolside bar too

clean, comfortable and relaxing environment with a nice bar area.

drinks at the bar were very expensive.

the pool bar area allows smoking, even in the food area and this is very off putting when your eating lunch

the pool, jacuzzi and bar were all close by together which made it feel relaxing

clean place with nice outdoor pool. shout out out to the big chess pieces next to the pool.

pool is freezing

very nice pool area. good location.

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

location , bar , pool and jacuzzi

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

mini bar as stated in booking coffee facilities not what i understood it to be price seemed high for

the location is a short walk to the bars but far enough to be quiet and feel exclusive

bar lady valeria lovely made amazing cocktails sanum beach cocktail the best

food was very disappointing and the terrace bar was never open in the evenings also in the evening you was very restricted in seating outside

bar staff very attentive as were the lunchtime pool bar - lovely seafood

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

staff, cleanliness, quiet around the pool, lively in the bar at night, great selection at breakfast with your eggs and bacon cooked to order

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

only thing we were a little disappointed with is the bar closes at 5pm

venue with a fantastic, healthy breakfast and beautiful rooms, around a cute, clothing optional pool

whilst still able to stay within the resort, we had to change in a toilet and use shower at the pool before leaving for a long flight home

nice pool could have done with a bar inside the

falta de personal y servicios , like real bartenders on the bar and two or “three persons on the reception

the pool area with bar is great

lady who serves at the pool bar is very lovely

all very good.,,pool side bar was fantastic....thank you

with the exception of one of the bar staff in the main lobby area

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

the bar staff work so hard and clean and pick up glasses serve cocktails and ensure everyone gets a

the plenty small shops and bars around the swimming

service in pool bar was great, you could have cocktails or bartender will make you one

my room which had a fantastic position over looking the pool what let it down was noise from the bar at night, i don’t mean between the hours of 12am 01am i’m mean some nights 2am till 4:30am

staff were very friendly and the bar at the far end of the complex, under the rooms were very good with our son oli and kept

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

24 hour bar with branded spirits etc, fun times had by all 7 x people in our group aged 3 - 70

few self-service stations around hotel and drinks from bars are great

the bar staff round the pool

they were super-helpful at reception as well as in the bar or restaurants

prices of food and drinks at the pool bar are reasonable and food looks fantastic

no toilets near the buffet area. the one by the bar is too far

waiter service around the pool was great and there's a great view from the pool bar overlooking the sand dunes

jose in the pool bar very rude to a few customers

there should have been more early entertainment in the pool bar early evening

self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn't fault this hotel in any way

do with more tables and chairs in the bar area on an evening when entertainers are performing as not enough and room to put more

two large pools with lots of seating and a nice bar

some smoke free tables in bar but right next to smoking tables

didn’t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go without tops

location for the restaurants & bars were within easy reach

of all we arrived late around 12 o'clock pm, and we were pleasantly surprised that the lobby bar worked 24/7 and after the long flight we were able to get a drink and a snack, before going to

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

we didn’t use the bar so can’t comment on that but overall we were impressed with the hotel and would defiantly

staff were really friendly, all inclusive was well worth the money, the cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet,

next to them you have a snack bar to quickly eat something like pizza or a small burger

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

i didn't notice the glass :d) i can't even say more positive feedback about the atelier coctail bar and about the siam spa

saharah style ), fantastic restaurant and bar and ever so friendly staff at reception and in restaurant

bar and restaurant very good , lovely pool

location, view on ocean and sand dunes

elier) was amazing and the gym was

particularly bar and reception staff

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

location - above the beach, with views over the sea and the famous dunes - close to loads of bars and restaurants

comfy beds & i loved the bar pool with aquaroebics

great position at beginning of sand dunes. fabulous sea views. nice bar and entertainment

difficult characters -nice, free of charge indoor spa area - we loved the rooftop jacuzzi and the bar next to it -comfortable

bar was great and very relaxing

rooftop bar and terrace is great

the bar at the pool closed at 4 o'clock. ud83dude02 no, everything was just wonderful.

food and bar were fantastic, with a good selection of different foods, and drinks

the only snacks at the pool bar were same sandwiches everyday, no other snacks at all

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

infernet connection not so good, all entertainment is paid, pool and bar close early

little touches like slippers in the room and blankets in the outdoor bar etc

one bar day pool bar only one bar person evening bar outside it was cold, a lounge bar would be better

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

all inclusive . food was good. drinks from bar also good.

the guys on the bar were also fantastic and knew our favourite drinks by memory

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked with pizzas, burgers, hotdogs, chips and fresh fruits and pastries

good service at pool bar

staff particularly welcoming, friendly & helpful, all except the bar staff

not many varieties on the bar food menu

all the staff beginning with reception, dining room, and bar are courteous and helpful

courtesy and friendliness of all staff from reception to bar to restaurant and the cleaning staff all responded with a smile and

every day, beach very close to the property, nice bar with low prices just next to the

great bar with tasty food just at entrance

didnt cook dinner as nearby bar had really good food and good

olga's bar next to the pool povides great cocktails :) the apartment is cleaned and towels changed every

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

pool was very cool, but it was only march, and oh leaving!!

the swimming pool and sauna usage is easy

great that hotel has a pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

the pool and common areas are very well maintained, and the staff is incredibly friendly and helpful

roof top bar is an absolute disaster staff is so rude we stayed downstairs the whole time

chill out bar , the room view and the complementary gifts we got

would have liked to get something substantial to eat at pool bar .

staff daniel and christian in the main bar where brilliant really made our stay comfortable and looked after

was clean, had a lot of space, free entertainment, swimming pool as well as a restaurant and bar available

the cash lunch bar food was poor

bar which serves drinks to guest is not manned between 6:30 and 10pm

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough sockets in room

no real bar scene at night in the hotel, relax cafe next door does have a live music night

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

the pool bar was also great

the staff was friendly enough, the bar service was great and entertainment also very good

chilling music during dinner; great choice of food (and quality) and local drinks; poolbar open till late, you can chill on the sofa next to enlightened pools; lovely quiet area around;

during the day water aerobics, a few shops and bars around

hotel in a quiet location but a few shops and bars nearby and nightly entertainment in the hotel

bar services and entertainment also very good for a family holiday

an adults bar or space for on a night would be brilliant

bar area poorly staffed with long queue for drinks

a nicer bar area would be good

pools and garden area with bar is clean and nice

cleanliness & bar staff & chefs

to nothing in adult entertainment on an evening bar by the restaurant was so small , and always having to wait to be served , far too

all the staff were very friendly and the nightly entertainment and bar staff were excellent

staff in the pool side bar could smile from time to time and be a bit more friendly

nice area with a little beach with a bar and good restaurants

very spacious room with large balcony and sea view. pool area and bar is very good.

noise from pool bar at night

jacuzzi fantastic for evenings :) fantastic swimming pool, small pool for kids and jacuzzi, great bar with lunch snacks and cheap happy hour drinks

we received complimentary drinks at the pool bar when we arrived

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

convenience (15mins from airport) friendly staff, good bar food reasonably priced, magnificent breakfast

air con is a plus and mini bar is just big enough to pop few of your own bits in if you don’t want to pay mini bar prices

clean, tidy with great staff. bar food was lovely too.

the front bar was lovely very welcoming the rooms were spotless

bar would be a bonus and if it opened abit earlier than 12

noisy because room too near bar and restaurant so you can heard all

the bar and restaurant were excellent, craft beers, very good food [the best rabbit for a long time]

style of the hostel , lovely and warm inside the rooms , as all have heaters , food in the gastro bar amazing , real fire going , christmas tree up background music while eating

bar on the roof was great

pity the bar was closed, when i was there , i guess it’s open only during summer season

the rooftop bar was not open during our stay as we were there mid week, but we still really enjoyed being able

) at the sky bar

rooftop bar is great,

the restaurant bar is closed 10-20pm so you can’t even get a coffee without leaving the territory the food (

of a proper bar and the evening meals in the restaurant

a kettle in the room would be nice, or a bar that stays open all day!

prices in a bar and restaurant are acceptable

curtain had dead moths and very old and worn also carpet very stained no effort was made to make bar area welcome; chairs were tilted up, and few umbrellas and they had run out of tonic when we