the beach bar is overpriced.

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from the supermarket and

more food options at bar pool

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

pool bar was closed but we think this was seasonal.

a bar near the pool area, very close to the beach, access to promenade

the pool side bar with maryela, enriques, maria and the others was also great

improvement could be to establish a small coffee bar with real high pressure italian espresso machine in one of the cafes/bars

told we had to wear trousers at the poolside bar for dinner but when we turned up everyone else was in shorts

staff outstanding especially david the lovely bar manager

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

traveller would very easily make friends here facilities are great, rooftop sauna and amazing bar and staff the bar staff go thru extra mile to make you feel welcome the rooms are modern and

everything! bar staff were super friendly and welcoming. will definately be back

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on holiday so usually early to bed, so it was hard to sleep with aqua's

the pool was a good size the pool bar during the day

pedro the bar man

moody little bar man

the pool bar offers drinks from 11 am to 11 pm with 2 local beers on offer and various cocktails which are

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

-snacks between bf/lunch and lunch/dinner would need more variety -snacks at the evening bar only include peanuts -pools close to early (6:30pm), when the sunset is ca

in the purple bar closed too early 10:30 its too early

we were right above the main bar which was a little annoying with a child if we were in bed before 11pm but understand it’s a

occasional bar staff being short tempered

separate sunbathing away from pool

comfortable accommodation nearby pool close to bus stop

noisy entertainment around pool no kettle in room hot breakfast food was cold

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

some furnishings need updates. rose bar and restaurant a little dated

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

climatized pool

snack lunches at the poolside bar were also very good

the theme, the rooms, the central bar area. also reasonably priced

pool snack bar had very little choice, breakfast was very good but stayed the same each day

coffee bar needs to be open for better coffee before 10am

there are multiple pools to choose from, one is in a shape or a ring around an 'island' with a bar and 'beach' and makes swimming so much more interesting than just a square pool, there are

highlight is the breakfast - probably the most extensive and high quality breakfast bar i have ever seen

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

in general were ok but in bar area being english we found we were treated as second class citizens we were not served

the bar service and service in general was excellent

a barmaid at the reception bar did not like us on sight and was consistently unhelpful

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

the large infinity pool was another highlight i really enjoyed

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around £45 a day), one of those places that tries to extract money from you

the spa was really wonderful and the staff were excellent

lots of lovely swimming areas and an infinity pool which was freezing but views amazing

you can use the pool and loungers on the roof bar monday to friday at no extra cost

bar was very high quality

importance of excellent customer services, all staff are well presented - they certainly set the bar high when it comes to standards

music from club bar on roof from 9am on the saturday

wish to have more local cava or champagne options on the pool bar menu

bar food was not good

it lacked a small bar or cafeteria where you could get something sweet sometime

excellent - great views - fantastic top floor infinity pool and bar - regular free bus service to maspalomas - we go away 3 times a year and this is the first time

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy

very rude and unhelpful staff at the bar near the rooftop pool

and variety of food, helpful staff, housekeeping is of a high standard, bar staff and drinks a great choice

we recieved discount vouchers for the spa/ restaurant and bar which was a nice added bonus

non existent in bar area and restaurant and needs to be installed and improved

staff, especially pablo at the bar were amazing

is a person behind the bar who does not like his job and it is clearly visible

food could have been better across all meals. especially the pool bar menu

room and bar, kids pool warm with slides, beautiful bar with lovely staff

bar and restaurant are also really good

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

also the bar staff were particularly attentive and helpfull often providing us with information that should

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

at the bar and food hall

super beach bar with quite good healthy food selection

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see the blink in their

understaffed que to bar reception some staff great some rather rude as in short dissmisie answers to questions

the staff was fantastic, stephen from the bar was super charismatic and his cocktails hit the spot

the pool bar prices were expensive in comparison to the resort including snacks for children

the bar staff became as

the bar staff around the pool and evening bar were very rude.

much noise from the hotel bar late into the night

cluding the bar staff) are wonderfully friendly and helpful

recommend their

the bar staff were great too really friendly and made the atmosphere fun and relaxed

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close by to get any bits you need

kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well equipped and good size, great

breakfast choices great- full cooked, omelette bar, continental, cereals, juice, fruit everything you could want

outside bar area is excellent and always clean, but as it’s fully open, smoking is allowed in both the

drinks at the bar were very expensive.

clean, comfortable and relaxing environment with a nice bar area.

the swimming pool is good as is the poolside bar too

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

staff location entertainment size of room bed airco pool bar and pool restaurants

service in pool bar was great, you could have cocktails or bartender will make you one

the lady behind the bar at reception level was very offhand

the plenty small shops and bars around the swimming

just be careful you don't get put in a first floor room over the bar area, as it is very noisy and some of the rooms really do need refurbished desperately

the pool area with bar is great

all very good.,,pool side bar was fantastic....thank you

falta de personal y servicios , like real bartenders on the bar and two or “three persons on the reception

excellent and the hotel installations very particular ,la piscina el bar en la piscina y sus access

the pool, jacuzzi and bar were all close by together which made it feel relaxing

the service was excellent and the breakfast was varied and filling.

pool / jacuzzi area

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

hotel for a short stay, great breakfast

location , bar , pool and jacuzzi

better mini bar selection would be nice

mini bar as stated in booking coffee facilities not what i understood it to be price seemed high for

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

safe you would have to pay for and no fridge unless u empty the mini bar and even then it's a bit rubbish not that

no toilets near the buffet area. the one by the bar is too far

hotel is excellent, staff are polite and professional, really lovely pool bar with exceptional views and food is great too

the bar staff round the pool

they were super-helpful at reception as well as in the bar or restaurants

waiter service around the pool was great and there's a great view from the pool bar overlooking the sand dunes

make sure you try the paella and sangria in the snack bar next to the pool - delicious

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

theres also a snack bar that serves bbq, pasta, salad, etc if you want to eat lunch there or theres some great food

food was very disappointing and the terrace bar was never open in the evenings also in the evening you was very restricted in seating outside

staff, cleanliness, quiet around the pool, lively in the bar at night, great selection at breakfast with your eggs and bacon cooked to order

could do with a more appealing bar and restaurant

the is no onsite bar to have a drink in or take to the pool

there weren't a lot of restaurants within walking distance - but the bar el boya was an excellent casual tapas restaurant and i highly recommend

the restaurant was comfortable, and you could also eat at the bar by the swimming pool if you wanted to spend the whole day at the hotel and relax

the weekends you need to pay extra to use the beach bar and pool

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

only thing we were a little disappointed with is the bar closes at 5pm

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

a really relaxing place, lovely chilled music gently played by the pool

little complex, beautiful gardens and pool area

some smoke free tables in bar but right next to smoking tables

you’re also about a 10 minute walk from the yambo centre if you are into gay bars, the food, although of a nice standard is very repetitive and all-inclusive really isn’t

two large pools with lots of seating and a nice bar

didn’t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go without tops

location for the restaurants & bars were within easy reach

many choices for the food, convenient transport, nice bar and some performance was really nice.

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

the cocktails were all included in the all inclusive and were as good as if you bought them at a bar, a 24 hour bar to take advantage of also which was excellent

24 hour bar with branded spirits etc, fun times had by all 7 x people in our group aged 3 - 70

few self-service stations around hotel and drinks from bars are great

i didn't notice the glass :d) i can't even say more positive feedback about the atelier coctail bar and about the siam spa

bar and restaurant very good , lovely pool

saharah style ), fantastic restaurant and bar and ever so friendly staff at reception and in restaurant

the cocktail bar

elier) was amazing and the gym was

do with more tables and chairs in the bar area on an evening when entertainers are performing as not enough and room to put more

bar staff was also excellent, suggesting different cocktails

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn't fault this hotel in any way

self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

particularly bar and reception staff

staff were friendly and helpful, especially the evening bar staff

great position at beginning of sand dunes. fabulous sea views. nice bar and entertainment

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you first arrive

the snack bar is a really nice free lunch option

next to them you have a snack bar to quickly eat something like pizza or a small burger

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

we didn’t use the bar so can’t comment on that but overall we were impressed with the hotel and would defiantly

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

staff were really friendly, all inclusive was well worth the money, the cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet,

entertainment - did enjoy the magic show and music at the sunset bar but some of the lobby bar entertainment was a little cringe

dinning and bar staff exceptional

bar was great and very relaxing

food and bar were fantastic, with a good selection of different foods, and drinks

the bar at the pool closed at 4 o'clock. ud83dude02 no, everything was just wonderful.

get near any of the meats which was a shame, all meals are generally good and a lovely salad bar but a small queue now and again

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

infernet connection not so good, all entertainment is paid, pool and bar close early

little touches like slippers in the room and blankets in the outdoor bar etc

one bar day pool bar only one bar person evening bar outside it was cold, a lounge bar would be better

not told before hand that both their restaurant and piano bar would be closed.

apartments were lovely and staff especially oliver in the bar were exceptional

a lot to be fair, it is fine, location ok, right on the beach, nice pool and pool bar with snacks

there is a bar as well and sometimes live music, but at the same time it doesn’t get loud so that you can

bar prices very reasonable

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked with pizzas, burgers, hotdogs, chips and fresh fruits and pastries

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

all inclusive . food was good. drinks from bar also good.

the guys on the bar were also fantastic and knew our favourite drinks by memory

maybe some sort of (classy) entertainment would tempt people to come down to the pool bar in the evening to try juan's fabulous cocktails (+)the staff made u feel welcoming, both restaurants were top class and the food was excellent, pool bar and pool area spotless and so relaxing , would recommend to anyone, the views were spectacular (+) the bar man at the rooftop bar was also excellent (-)poolside bar service was quite slow (+) the staff there and at the pool bar were exceptionally good (+) pool bar menu very good, special of the day dish that we got to try was absolutely delicious (-)think the bar service/food service around the pool area could be improved (+)crew/team was super friendly @ the pool bar (jaime),canaria restaurant, housekeeping(luci) and@ the reception(sir with tattoo),lovely

all the staff made u feel welcoming, both restaurants were top class and the food was excellent, pool bar and pool area spotless and so relaxing , would recommend to anyone, the views were

ean + pools), gym was pretty good for hotel standards, hotel cleaned daily, towels replaced daily, staff friendly

clean,good wifi,good food

we had a single bedroom, which had a pull-out couch for the kids in the main living area

all the staff beginning with reception, dining room, and bar are courteous and helpful

staff particularly welcoming, friendly & helpful, all except the bar staff

courtesy and friendliness of all staff from reception to bar to restaurant and the cleaning staff all responded with a smile and

not many varieties on the bar food menu

good service at pool bar

olga's bar next to the pool povides great cocktails :) the apartment is cleaned and towels changed every

the olga bar was lovely, staff at the bar very

was amazing, the garden was so beautiful, the staff was super helpful, and there is an amazing bar right next to the pool where you can eat and drink for quite cheap (they are separate from the

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

a shame that bar olga was so fenced in

plenty sunbeds they let you to fill up the water bottles good food snack bar is open all day friendly staff

tho) room 109-111 are right next to the pool so you can literally walk right into the water with bare foot

choice of cocktails in the bar on the ground floor

the snack bar selection was also limited

or fans, no airer on balcony,all-inclusive drinks appeared to be diluted, only one pool bar area open while we were there, very little in the way of entertainment, wifi reception

there was no hot snacks at pool bar , food was a bit bland would have liked a few spicy

activities are offered by the hotel - gym with necessary equipment - rooftop pool with a bar (20% off) and sunbeds (big beds) - main pool with sunbeds and umbrellas - parking is free and

staff daniel and christian in the main bar where brilliant really made our stay comfortable and looked after

beers at the bar are overpriced

roof top bar is an absolute disaster staff is so rude we stayed downstairs the whole time

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough sockets in room

no real bar scene at night in the hotel, relax cafe next door does have a live music night

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the 'outside'

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

super nice view on the beach from the bar within the resort

the pool bar was also great

the bar was also very nice, there was live music every evening

chilling music during dinner; great choice of food (and quality) and local drinks; poolbar open till late, you can chill on the sofa next to enlightened pools; lovely quiet area around;

during the day water aerobics, a few shops and bars around

at the pool bar was lovely and very reasonable and very good portion size,staff were lovely

the lobby bar is lovely and friendly and stays open till about 1am

lovely helpful reception staff

food at the atlantic pool bar at lunch never disappoints

both the lunch at the pool bar and dinner at the hotel restaurant are very good and reasonably priced

nothing except a clock at the pool/ pool bar would have been useful.

breakfast and bar meals were fabulous but chose not to include the evening meals

great helpful staff throughout the resort with reasonable prices during the day at their poolside bar as well as the amazing rooftop terrace, with a fantastic view and vibe

nice bar pool area and and nice and quiet

about the place is perfect staff restaurant food beautiful chill out bar on roof with great nightly entertainment hot-tub on balcony with a fantastic view little shop

bar services and entertainment also very good for a family holiday

22 o'clock you have to choose go to bar drink cocktails in silent or go to bed

an adults bar or space for on a night would be brilliant

pools and garden area with bar is clean and nice

bar area poorly staffed with long queue for drinks

bit of entertainment would be good the odd evening at the bar some nights we stayed in, would have been nice to use the bar more

i had a pina colada from the bar and it was amazing

the bar closed at 5pm also you could not get any food or water if you arrived after 5 pm

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

we also loved the pool bar, the bar staff made the most amazing cocktails

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

very friendly cleaners in most day only downfall was the shop in complex closed at 8pm the pool bar across the road closed at 5pm main bar

pool and the food at the pool bar was delicious and quick service

bit strange a lot of irish but pool bar did not sell magners irish cider a big

gym didn't seem very clean and missing weight bar pegs

beautiful views great all inclusive food & bar great pools

the restaurant and bar is reasonably great and food quality is good

snacks at pool bar are reasonably priced

location, beautiful view from the room also the bar area

cocktails and spirits can be served behind the bar which was included in the price

amazing fresh pizzas in the snack bar at lunch

staff from stephanie at reception through the bar and restaurant staff to the cleaning staff were excellent and so

food was always fresh. bar staff were very friendly. kids loved the ice-cream on demand.

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area fab but not enough signage to advise no kids,

the nightly entertainment in the salon bar was first rate

clean, bed really comfortable. there was a jacuzzi! lovely bar on the terrace to watch sunsets !

was lovely, food was exceptional, was worth paying the extra for all inclusive as drinks at the bar were expensive

loved the food sunshine exercise class near the pool bar every morning

prices in the bar were expensive

bar staff were great too

keep the bar open up at the sea breeze restaurant in the evening

the sports bar was amazing for the sunset views and open through the night

could do with another bar on an evening

the bar staff are the friendliest i've ever come across, the entertainment team are friendly and work

choice, view fabulous, infinity pool and fabulous area on the top of the hotel with a small pool, bar and sunbeds to die for with a great view

maybe just tray to give more charm to the bar area in front the swimming pool.

were very helpful room was excellent food was excellent music in the bar gym and sauna

cups were a lot smaller than if you had the drink in a glass at the bar area

there were plenty of options for entertainment - the pool animation was awesome and the piano and bar in reception at night was a nice feature

plus the complimentary mini bar in our room fully stocked with water and soft drinks

all the staff were very friendly and the nightly entertainment and bar staff were excellent

nice area with a little beach with a bar and good restaurants

staff in the pool side bar could smile from time to time and be a bit more friendly

to nothing in adult entertainment on an evening bar by the restaurant was so small , and always having to wait to be served , far too

very spacious room with large balcony and sea view. pool area and bar is very good.

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

was a quiet location, but within walking distance of local shops and bars

we received complimentary drinks at the pool bar when we arrived

noise from pool bar at night

spent an amazing week, all the hotel staff from the reception to the maids, cooks, bar staff and everyone else were great, helpful and accommodating, the location was quiet which

bottled water in the room was not included and the only way of getting it was by paying at the bar within their opening times

my room was on the 4th floor and had requested one away from the pool bar and to be overlooking the reception at trance as the noise was a little louder than desired

the pool area was really attractive with lovely bar and restaurant area

bar service at the poole very slow mainly due to all inclusive guests clearing up drinks port

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

we were happy that apartment have a kitchen with all the kitchenware you would need

excellent views even from the pool

all day pool, sauna till 00

the resort is remote to a degree[that's what we liked the most], the pool is cool and the ability to use the bbq facility works really well

barraquito at the bar was

the site has a swimming pool, a small shop bar and restaurant

fresh bread and croissants in the bar every day

staff are excellent, from the suitcase porter to the reception & bar staff

bar staff very very helpful

lunch time we tended to eat at the pool bar and that was reasonably priced for items like chicken sandwich or nachos

only thing we didn't like was the lunch menu and food served and the level 0 bar, the one that was open every day

also did notice that as a solo traveler i was sometimes overlooked when in restaurant/pool bar for service when others say couples were looked after first when i was sitting there

staff were absolutely fabulous especially at the downstairs pool bar can t praise enough

would be nice to have the bar by the quiet pool open longer

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

the pool bar and outside service was a welcome retreat from the heat

after dinner, there is no late bar which would have been nice

only bar is the small one by the pool - would be nice to have a social area (on roof terrace or atrium

no real evening bar area. needs high quality bar with occasional entertainment

convenience (15mins from airport) friendly staff, good bar food reasonably priced, magnificent breakfast

air con is a plus and mini bar is just big enough to pop few of your own bits in if you don’t want to pay mini bar prices

clean, tidy with great staff. bar food was lovely too.

the front bar was lovely very welcoming the rooms were spotless

bar would be a bonus and if it opened abit earlier than 12

a bar fridge would have been nice so that i could have a drink and a snack before settling in

the rooms are a bit dated and there is no access to a bar or food

not enough choice of beer and wine in the honest bar beside the pool

wonderful! very special and very quiet. not suitable for kids.

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments