service, cleanliness, bar and restaurant

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

because my kids loved the place

there's a nice bar right across the hotel, in the park

the bar hours were a little short and out of 5 nights only able to visit once.

reception staff were excellent. bar and restaurant staff less so

bar for breakfast available even though breakfast was not included in my room rate

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

the pool is great and the staff are very friendly

you get there - aal cachucho has a beautiful garden with plenty of parking

sunset and relaxing time by the pool

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool was empty as it was out of season but that would be perfect when the weather is hotter,

no bar of soap in the bathroom, but just a mini shower

lovely helpful staff, great facilities and access to the student lounge, bar and cafe for refreshments and meals

the breakfast was fantastic, and the accessibility to madrid city is so easy

very helpful staff and great breakfast!

breakfast is shared with students, thus is quite basic.

needless to say, i went to a local bar the following night for some tapas and a few beers

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

good bar for snacks, food, drinks

bar did not open until 20

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

coffee isn't self service so have to get the bar man to make each time

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

would have liked some tapas choices in the bar but as it was good friday none on offer.

clean, decent sized room. bar and restaurant good.

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

so bar the expensive mini bar in the room we could get a drink or food on site

is very good value for money, the rooms were decent, and well maintained, and the lounge and bar restaurant was nice

drink around pool in very hot hear no room service, bar service after 3pm although reception will kindly get you water

the one bar staff, the guy was very rude, often ignored us, slammed our glasses on the counter and threw

did not dislike the food, it was that the food in the bar dining area lacked a bit of ambition for the type of hotel that overall it is

we had to eat a snack in the bar which was good and the wine inexpensive

,parking is charged but is secure kitchen and bar open late with outdoor seating

great little bar and food

breakfast was basic but tasty

english breakfast

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

bar stock was lacking

they did offer a small bar with local beers, which was nice after a long flight

miss a mini refrigerator in the room no bar no service room to be situated in a industrial

there was a used soap bar in the shower

although breakfast is very good you better order coffee from the bar

the reception staff were very nice as was the bar man who was very attentive and

on our way from the ferry down south & always find the hotel clean & comfortable & the hotel bar & restaurant is good

great value for money and mini bar with a reasonable price a beer

no bar to lounge

reception and bar service as they use the same personnel

it was nice to have a drink at the bar in the lobby too

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again, very noisy at night with other guest arriving and

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

thought there could be a bar same location as the swimming pool. other than that all good x

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

i enjoyed the mini bar in the room

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

enjoyed the coffee bar and the breakfast was good value for money

nice reception and bar tenders. very kind and helpful.

seem to be busy with bar at times, which shares space with reception

nicely designed hotel, cute rooms vintage style (mini bar a smeg) and with lots of comfort, computer games for the children, good quality breakfast, free

reception staff double up at helping in the bar and no matter how busy ,you are greeted with a smile

everything comfortable- good bed, good shower, 24/7 reception and late bar (~11pm)

bar shut too early in the evening

bar service inside the hotel, they said it s working just during weekdays, not weekends

excellent decor, very stylish, great mini bar & food

nice, modern, clean hotel with bar in lobby. underground parking.

bar was not open when we were there during the whole weekend in fact which was a shame we were

all the staff especially at the bar

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

and friendly throughout the stay

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

the breakfast bar was superb

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the mini bar had only water.

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

the mini bar is usually not supplemented

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

the room, the room service.

we liked the bed comfort and the spa bath

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only entiled

very clean well appointed rooms. lovely breakfast.

the room service waiter was rude

the bar outside and the food was excellent

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

the bar had no prosecco/ cava last night which was a little disappointing

everything was great, i think the bar could maybe stay open a bit longer :-)

service food was poor value for money and there was no price guide for the mini bar in our

the bar area in reception was welcoming and comfortable

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

lobby bar closes too early for a hotel

having drinks at the beautiful bar was the best way to start the evening

there was not price list on the mini bar and we were a little chocked at check out.

there was a bar but it was closed all the time

any english, and when we used iphone translated they still said they did not understand also no bar or evening meals were available which said it was when we

it would have been nice if the bar had been open during the day to serve tea/coffee

near no bar restaurant supermarket

only problem is that the bar and restaurant only open mon - friday

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

not possible to get a coffee until 11 when the bar opens

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

it was nice to have a gym in the building even tough it is very small

the other problem was the price of drink at the bar 15

the bar downstairs was beautiful

bar staff was great

be good if there was a roof top bar and swimming pool.

was no zero options about drinking coca-cola zero or other drinks zero in the mini bar at the room and there was no cocktails in the

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

pool bar could do with updating but that's being a bit picky..

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good snacks and small meals large room with very wide double bed

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

nly 10:30) the access to terrace in the bar was not

bar closed 3

did not work the pool was opening very late

female staff were very good as were the bar and restaurant staff

restaurant and bar closed no local amenities nearby

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

there is a bar there and a burger king at the train station, but not much else

location was great for proximity to chamartin train station. good restaurant and bar on site.

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

good bar food and welcoming staff

you have the metro station so close so you can move everywhere, the staff from the restaurant and bar are so friendly, definitely i ll be back and recommend this hotel

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

the bar and lounge was very comfortable with good food and drinks

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

s still plenty on )was a little disappointing

i loved the bar and food in the restaurant

it was convenient to have a bar and restaurant on site since nothing else close by

having a bar in the hotel was also a plus

30 and you only had a bar menu

tomas is the bar a wonderful intoxicologist and person

tomas , in the bar area, is such a neat young man

rooftop bar and swimming pool also perfect benefit

restaurant/ bar was welcoming and the service was excellent

could add something for kids to play at

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

airport shuttle bus seduces also provided making transport cheap and easier

most things were good. location. staff. airport shuttle service, room.

the pool was also freezing cold, making it unbearable to swim

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

fabulous swimming pool

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the

great bar and restaurant

with all hotels i suppose the mini bar in room was an absolute rip off, 4 for small bar of chocolate, considering what the room

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

i had a little accident at the bar and my mother tells me all the staff was super helpful

that the bar was not open all the time

service by the bar attendant julio was exceptional, he demonstrated genuine interest to serve us and he went

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very civilised place to relax after being in transit for 30 hours

the bar area has ~4 areas off it for relaxing with friends or having a drink

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

bar in the back of the place

the bar the location the garden the staff

bar service was exceedingly slow - but let’s face it no one is going anywhere

common area is on the ground level which also has reception, bar and restaurant

clean rooms, great showers and a nice bar & restaurant

bar staff wasn’t friendly

rooms were so modern, clean and spacious ,mini bar stocked daily and the vip level was definitely worth paying the extra

friendly staff, big rooms, and a nice bar downstairs

bar amenities did no seem void of life as in many other establishments

the restaurant and bar were also excellent—everything was spot on

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

and i am going to miss the roof top bar as that was a nice place to eat and too have a drink

only negative was the rooftop bar was closed in december, however we found a couple in the city centre anyway to enjoy the views

the bar staff were also great and generally the hotel is tasteful and fantastic

the roof top bar is also very nice

nice bar area, comfy beds

jaime was really excellent in helping us obtain a vegetarian main course and he was great at the bar too

was perfect in every aspect, very clean, comfortable queen anne bed, nice size screen tv, mini bar, nice size en suite bathroom with all the facilities, nice large walk in shower with button

i was being very picky, i felt a little restricted in the choices on the bar menu and i think i would have struggled if my stay was longer than the weekend and probably not

i enjoyed a couple of nice restaurant meals and sitting at the small bar area with a beer watching football on a large screen tv

food in restaurant could be better, didn t use it. be good to have poor bar food

the rooftop pool with cabanas and also the terrace bar were superb

the outdoor bar area was also beautiful

the bar and restaurant were beautiful, and the food was exceptional

a look at the pool area and it looked really nice, small pool to refresh from the hot days and a bar right next to it, nice music and many spots to lay down

room next to bar made the room a bit noisey at times

the bar was hard to drink at, food was hard to get, i left for most meals and drinks

the hotel also has a lovely bar where we enjoyed relaxing after a long day of exploring

drinking or smoking/vaping around the pool, but not really an issue as bar and seating right next to pool instead in relaxed

was fabulous, lovely rooftop bar & pool

clean hotel, bar area good but expensive and limited food options, but plenty of tapas bars and restaurants

staff was very helpful and received us after a late flight into barajas

wifi could be better in rooms more distant from the lobby.

wifi sometimes did not work

wifi wasn't very dependable, it got cut off very often

oradically).

location right next to subway station beautiful hotel with a bar on-site room was comfortable helpful

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

nothing really - bar a bit boring

it was difficult to understand what hours bar and restaurant are open

more of a lounge bar area and snacks

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

service at the bar was excellent and the bed was very comfortable.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

no tea/coffee available in room, & a fridge

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

the only downside was the bar was being refurbished

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

location was good and had good parking. on site bar and tapas were very good.

could not open window as room was above a bar terrace which remained noisy till around 00:30

very clean and courtyard seating outside bar below hotel

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

only 1 soaps bar for whole stay

clean , nice and spacious room , a beautiful bar and an amazing buffet breakfast

st complimentary water in it)

it was indicated that the frigo bar was for free until the check out

lounge bar was closed when i entered at 11 pm

we especially liked the pool bar man

the recption and bar staff were nice

i liked the renewed lobby it looks great and fresh. the gourmet bar was also great.

new bar and restaurant was excellent

also in the bar like most hotels they only serve one draft lager it be nice to have some choices it may