centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

bar also had a very nice atmosphere

the rooms and ensuite are immaculate as is the bar and restaurant

the bar and restaurant were rustic in appearance and welcoming

and clean and comfortable the bathroom was excellent could easily get into the restaurant and bar from the room , food was excellent even had the wine we like

and helpful and every where was clean and spotless the decor ln the room was realy nice and the bar and resteraunt were decorated beautifully the tables and chairs were allways clean and

very pleasant reception staff, and bar staff

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

lovely little gin bar on the high street

facilities, spacious clean modern room with comfortable bar and dining area

breakfast was tasy, in a quiet bar across the street

the restaurant and bar are relaxed warm environments with great food and service at good prices

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

breakfast was continental and served in the bar again everything fresh and served with lovely welsh hospitality

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

the newly refurbished bar downstairs was a great place to have a drink after a long journey

only little noise from bar but dead quiet by

food and drink in a cosy bar was really good

breakfast served in the bar but kitchenette outside the room with table and seating

no tv in the bar or lounge, just nice soothing jazz music

the bar staff were very efficient and friendly and the room service food ordered was of a great

had extremely slow service at meal times when ordering from the bar menu

the catering staff and bar staff, but especially reception

everything! staff were awesome - especially the bar staff.

we could bring our dog. also the bar food was excellent

the bar choice was good and staff knew how to make a good aperol spritz

the bed was very comfy and the bar food was second to none.

we had a table set up in the lounge bar so we could have the dogs with us which worked well

ou d be surprised how many

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including gluten free

staff, bedroom and breakfast. nice champagne bar which serves everything drink wise

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

rooms tired some staff in bar seems bored and tired too reception staff lovely

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

excellent facilities, great staff (angelina was incredible) great food and bar vibe (+)charming looking place, there s a very modern part of the bar, insta wall & all that, then a cosier more traditional bar room, through which we went and (+)beautiful room and so clean and comfortable, food in the bar was stunning (+) fab bar and quality breakfast (+) would love to stay here again and enjoy the cosy bar and the outside area was really smart too (-)aspect was that there was only one other couple staying that night so the dining room and bar lacked atmosphere

plenty of parking lot that do not have to worry about

characterful building, helpful friendly staff, comfortable bed, easy parking

the breakfast was included

lovely staff, great breakfast, clean room. perfect for a golf trip!

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

stunning interior, beaut breakfast, the pool and sauna was marvellous too

overall decor was fantastic and the indoor pool/sauna were a treat to use

for us, excellent service provided by all departments

easy parking breakfast was delicious and a good choice

only negativity and it's not that bad.. not enough bar staff

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

i needed was there,a good resturant with friendly staff,a bar were one could sit and have a quiet drink or drink outside on the terrace

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

bar meal was a bit small for the price but tasty enough, bar prices a bit high

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

plenty of comfortable seating in the bar area

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

friendly staff in the hotel, bar and restaurant

nothing really. was a little noisy, but was a saturday night so the bar was heaving

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

m not very techie

added bonus of live entertainment in the bar on friday and saturday night

crowded but the dinner at the bar was just fine

nothing, bar noise lulled me to sleep.

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting that and not a big problem as the walls are very old and very thick

did have to wait a while at the bar for our first drink and then again for our starters but after that service was

the room was great, the bar and food were fab

happy staff, great bar and food

and it was nice to use the bar in the evening after we came back

excellent bar and restaurant serving great food

super breakfast and bar and restaurant on site

check in was easy and the lady behind the bar was very friendly

great bar and restaurant with excellent menu and an onsite starbucks for that morning coffee

easy parking good location clean tidy and bar got a lot to do

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

the bar closed to early

bar staff were brill especially the uni student from northfield he was polite, friendly and very

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

room was huge with a great view aver the harbour, and bar was very cosy

,a room overlooking the bins i could do without and late in the evening empty bottles from the bar crashing in the bottle bank , a very noisy wedding reception , we wont go there

i put hotel and bar service in the first place, never before has anyone in any restaurant been so nice, always

the bar was patronized by the locals and the atmosphere was full of somerset hospitality

the atmosphere and the snug surroundings within the bar area

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

great vibe in bar with fab karaoke

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

great location on penarth seafront , good bar and restaurant room small but comfortable

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

the staff were very friendly, room was clean and had great view of the sea, breakfast in the morning was also very good

lovely bar area, the room was spacious and comfy

thought bar prices were a little

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

couldn't use cash at the bar at 11 at night as the till had been put away even though the bar was still open

lovely room. friendly reception staff and the bar staff were really great!

pleasingly the dogs were not allowed in the restaurant and bar areas

prices at the bar too high. only had one round because of it then drank at outside premises.

we couldn't fault anything but we didn't use the bar or restaurant so can't comment on those.

the bar prices are a little higher than we are used to, but that is expected in a hotel and it was our

very friendly and polite,we also feel in love with wendy in the bar and the beautiful restaurant that this wonderful hotel offered,she was a total breath of fresh

good service from reception good porter service waiter service very good all bar restaurant staff very helpful courteous and friendly

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

didn't use the bar or restaurant but it looked nice

great set up with the informal lounge containing honesty bar and tea and coffee facilities

we had the room above the restaurant so could hear the music in the bar until 11

the lounge and self service bar was

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

slippers and robe in the room, theres a peaceful communal area and roof terrace with an honesty bar and complimentary drinks

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

location, pool, sauna, bar everything

omelette bar in the morning would be great. no drop off points in front of hotel.

in the bar were rude, and dismissive

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

excellent place. very nice acomodation and views, great bar and restaurant .

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

loved the setting, the bar i award winning

very cosy bar area, with very friendly staff.

me and my husband then went for a drink in the bar by the log burner

tiny bar area! didn’t matter as so many pubs nearby though.

nice lounge on the ground floor with a bar and tv, nice breakfast room

great location, friendly staff, clean, nice bar area

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

we got back from the concert the bar was cashed up so could only use a card for drinks

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

great location, comfortable room, friendly staff. very reasonable bar prices.

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

the bar prices were good

pleasant bar area, with outside seating area

the victoria sponge on the bar was a bit dry

beautiful bedding towels and everything you needed tea coffee etc food was great amazing cakes bar well stocked staff were friendly and very

a shame evening meals and a later bar weren’t available but the pleasant atmosphere made up for this

great section of drinks behind the bar and very reasonable price even better there's an outside sitting area to enjoy your drinks

staff were all very friendly and helpful, great bar area too

cocktails at the bar were very enjoyable too

bar was closing so i had to order from my room

good food and bar facilities

great bar and restaurant the buffet breakfast was awesome

easy onsite parking, friendly greeting from bar/reception staff - who quickly booked us in, and then just as quickly changed our room to one

was a nice touch that the bar was left open till late for us when we returned from our wedding party

nothing! we were worried that it was above a busy bar and restaurant but needn't have.

everything was perfect, i'd like to give a special shout out to cameron behind the bar he made our stay

bar was always clean with a good selection of beers at a reasonable price

and helpful staff at the desk felt very welcome, bar and restaurant was lovely atmosphere in the evening and the morning, fantastic staff

service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we should of been advised of

the lovely bar onsite for a night cap beautiful christmas decs

like the bar staff in the browns restaurant, rude and blatantly overlooked me when tried getting a

browns bar and restaurant is excellent facility to have onsite and a fantastic location overall

the size of the room was good amazing view from balcony bar meals v good value for money

so we see given a room on top floor with a fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with

views from the top floor were amazing, spa and bar were lovely, accommodating staff

have some outside seating to enjoy bar drinks

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

staff, thomas was very helpful at check in and in the bar later on

food in the bar eg sandwich and soup, very tasty and hot

bar after concert only had 1 member of staff doing bar and pizzas, large queue so we decided to go

everything room the restaurant bar staff

from the reception staff, bar staff and cleaners they were all great

it has a lovely bar and the breakfast was tasty plenty of choice

wonderful staff and an amazing roof top bar with delicious cocktails

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

great location, good rooftop bar and restaurant and comfortable rooms

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were incredibly welcoming and went above and beyond to ensure my stay was

bar service good,breakfast was very good with a varied selection of food on

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

other bar and restaurant also lovely

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

great hotel lovely rooms comfy bed. staff were very good and drink prices in bar were great too.

festive platter at the bar was bone dry.

even had a little gift for our first anniversary) and spa were amazing and

really liked the chocolate bar and box of goodies for

bar and restaurant

restaurant and bar were closed due to covid but drinks and snacks were available

the bar staff tom and bruno were amazing

bar staff need to liaise with front desk about closing times

the breakfast was lovely and the bar was nice too

coffee machine in bar area could be better

staff were lovely and helpful especially sara and jamie and the guy behind the bar whose name i didn t get

location breakfast bar restaurant room

amazing atmosphere good bar and can take drinks to the room genuine livley hotel on saturday nice hotel and rooms where

nice bar & restaurant ambience

bar area was nice with pool table to socialise

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

great bar and food

bar staff were very accommodating

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

bar and restaurant is a lovely setting and very on trend with industrial look in keeping with the

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

bar was great, food was delicious

the bar was pretty cool

a/c in the bar area could be a bit drafty dependent on where you were sat.

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

only felt the bar menu could have more

staff very very friendly lovely and clean bar and food excellent

the lounge bar area was quiet yet none of the staff came to clear them

nice bar area

nice touches such as large candelabras lit at night in the dining room, a thoughtfully stocked bar and excellent food with an organic focus)

room was lovely and airy and the bar and restaurant area were enjoyable places to spend some time

breakfast was really good and the staff were friendly and went that extra mile to make you feel at

the breakfast was delicious

your exceptional cooking skills and attention to detail whether serving us your delicious english breakfast, pizzas or lamb dish inspired by alexander the great's favorite recipe

beautiful room. great spa. lovely bar area. really special place.

good size room, excellent breakfast, clean and modern bar area.

bar and restaurant are really lovely

spacious rooms, parking, great bar area and fully equipped room.

friendly, comfortable, smart modern decor, good bar & restaurant.

bar area, room was nice, clean and spacious

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

nice little bar and its own restaurant with good food

staff were amazing especially bar staff

friendly staff bar open late

bar snack menu was good, food very tasty

the restaurant, bar and breakfast room were comfortable and welcoming

nice bar area for a gin as nightcap

is great, the owners are super friendly and even kept the bar open for us

staff were excellent, food fantastic, comfortable lounge / bar area

the food is exceptional and the bar is extremely cosy and welcoming

the breakfast was very good and generally food and drink very reasonably

the breakfasts in the morning was also of a good

only downsides: breakfast not available till 8

family are always friendly and helpful, we have stayed a number of times and breakfast is lovely

only negative i would say is breakfast, minimal and limited variety, however for the incredibly good value you can’t really

again, we want to offer our thanks to mario, stuart, chef and other wonderful staff who waited bar and dining table

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

the hotel was delightful, the bar lounge was comfortable and relaxing and the breakfast room looked out onto the terrace

reception, gave me a couple of bags of crisps for free as the bar food had ended

the bar service was a bit slow

the bar prices!!

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

after some work that evening, i had a couple of lovely pints in the bar area next to the open fire, served by a new employee who was polite and welcoming

disappointed the dining room and bar were closed, but for good reason.

would been nice to have had bar open for a night cap.

a table up for us rather tha have it on our laps, and supplied glasses for our own wine as the bar was also not open

we missed the bar and the evening meal

and friendly staff, great menu, locally sourced, relaxing atmosphere, chilled and well stocked bar area

breakfast excellent with plenty of choice, service at the bar was a little irregular

bar staff but miserable but other than that

restaurant and bar area is nice and modern

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

though the bar is small, it's got a good selection of draft beer and bottled drinks

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

good atmosphere in the bar as well

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

bar and breakfast staff were very friendly and very helpful

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

disappointed there was no breakfast. the reception was the bar in the bub which was very busy

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

get to them, we went out for the night to visit family, we came back and had a few drinks in the bar then went to our room, but we couldn't find the entrance door to the accommodation

is no designated check in to the hotel, rather you speak to any available member of staff in the bar/restaurant area

very busy with serving at the bar and restaurant, so check in was not their priority

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

rooms and surroundings a little tired but cafe bar area great

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

there is a bar and

a well stocked bar open to midnight and a great breakfast in the morning

having the convenience of a bar and restaurant on

rooms, bar & restaurant area

the staff are all fantastic, from check-in, to bar and restaurant

bar food was lovely,the restaurant food was some of the best we've ever had

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

staff were all so polite especially the young boy behind the bar who went out of his way for us

the bar area was lovely and the staff friendly

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

the wifi speed was great

parking was great and room was very spacious nice easy friendly check in clean

the staff were very friendly and helpful and the kids loved it there

this was very much above average excellent wifi nice food bed / pillows superb

the bar area and restaurant were lovely, modern and clean

impressed with the quality and standard of the hotel bar and restaurant

air con was great, bar was open everything was

bar was very well presented and stocked and it s by far the cleanest bar i have seen

the bar area is very pleasant and a nice place to sit & have a drink

spacious comfortable bar area

staff, location close to where i was working, easy to find, good parking, food eaten in public bar area was good

sea view, very clean, lovely atmosphere in the bar, evening bar meals very tasty

the food in the bar was excellent, the staff were really friendly, helpful and polite.

table tops in the bar area could be kept in a better condition.

very comfortable with a lovely shower and there was a great shared lounge downstairs with honesty bar and tv etc

we particularly enjoyed the honesty bar and pool table which was a pleasant surprise

lounge, open bar and pool table with alexa (music) was cosy

breakfast was fantastic ,fresh local produce nicely cooked generous portions with view over dunkery

to top it off we enjoyed a delicious home cooked english breakfast the following morning

the bar was open until late and it was great to see and chat with the friendly locals that came in

decent breakfast and very friendly and efficient bar staff

the gentleman who ran the bar and, it seems ecvery other aspect of the inn was very friendly and conscientious

even a log fire burning in the bar area

pleasant atmosphere in the bar and enjoyed the log fire