did have to wait a while at the bar for our first drink and then again for our starters but after that service was

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

the room was great, the bar and food were fab

nothing, bar noise lulled me to sleep.

period features, great location, good bar and restaurant, excellent staff.

excellent facilities, great staff (angelina was incredible) great food and bar vibe (+)charming looking place, there s a very modern part of the bar, insta wall & all that, then a cosier more traditional bar room, through which we went and (+)beautiful room and so clean and comfortable, food in the bar was stunning (+) fab bar and quality breakfast (+) would love to stay here again and enjoy the cosy bar and the outside area was really smart too (-)aspect was that there was only one other couple staying that night so the dining room and bar lacked atmosphere

breakfast was amazing and the service again was impeccable

we stayed the night in a comfortable bedroom and both of us enjoyed the breakfast

comfortable room ground floor safe parking friendly staff good food

building with perfect parking

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

super breakfast and bar and restaurant on site

excellent bar and restaurant serving great food

happy staff, great bar and food

check in was easy and the lady behind the bar was very friendly

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

i needed was there,a good resturant with friendly staff,a bar were one could sit and have a quiet drink or drink outside on the terrace

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

only negativity and it's not that bad.. not enough bar staff

everything! staff were awesome - especially the bar staff.

room was absolutely perfect bed was comfy enjoyed our stay will definitely return, bar staff quick to serve us, warm welcome by reception leisure rooms were relaxing and peaceful

had extremely slow service at meal times when ordering from the bar menu

the bar staff were very efficient and friendly and the room service food ordered was of a great

the catering staff and bar staff, but especially reception

the restaurant and bar are relaxed warm environments with great food and service at good prices

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

the bar and restaurant areas are great and the food was exceptional.

fully booked when we arrived if we could wait awhile they would find us a table either in the bar or restaurant

m not very techie

nothing really. was a little noisy, but was a saturday night so the bar was heaving

friendly staff in the hotel, bar and restaurant

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

the bed was very comfy and the bar food was second to none.

ou d be surprised how many

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including gluten free

could do with a few more tables for bar meals as opposed to the restaurant

we had a table set up in the lounge bar so we could have the dogs with us which worked well

fantastic settings with all amenities the restaurant and bar are out of this world

loved the setting, the bar i award winning

excellent place. very nice acomodation and views, great bar and restaurant .

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

me and my husband then went for a drink in the bar by the log burner

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

good atmosphere in the bar as well

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

bar and breakfast staff were very friendly and very helpful

would have spent more money at bar if these

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

the bar area was lovely and the staff friendly

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

impressed with the quality and standard of the hotel bar and restaurant

bar was very well presented and stocked and it s by far the cleanest bar i have seen

the bar area is very pleasant and a nice place to sit & have a drink

the bar area and restaurant were lovely, modern and clean

air con was great, bar was open everything was

the rooms and ensuite are immaculate as is the bar and restaurant

bar also had a very nice atmosphere

excellent food and bar service

and clean and comfortable the bathroom was excellent could easily get into the restaurant and bar from the room , food was excellent even had the wine we like

the bar and restaurant were rustic in appearance and welcoming

spacious comfortable bar area

food in bar and breakfast very

good breakfast, bar meals and restaurant

staff, location close to where i was working, easy to find, good parking, food eaten in public bar area was good

staff were helpful and bar food was tasty & adequate

facilities, spacious clean modern room with comfortable bar and dining area

lovely little gin bar on the high street

excellent rooms service by all staff very attentive especially bar staff

very pleasant reception staff, and bar staff

breakfast was tasy, in a quiet bar across the street

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

only little noise from bar but dead quiet by

the newly refurbished bar downstairs was a great place to have a drink after a long journey

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

breakfast served in the bar but kitchenette outside the room with table and seating

no tv in the bar or lounge, just nice soothing jazz music

vegan option (lunch and evening meals only) staff always look smart and always happy to help, bar manager has very high standards and wants everything perfect (as every bar manager should) (+)hotel bar and function room was very good and breakfast was good also (+)came on a particularly busy day where a wedding was going on, we went to @the bar@ ordered our drinks and say down to enjoy them after a long hard day at work (-) maybe an ez bar and plates these dont take up much room (-)had bar bills but twice we found it needed amended (+)great service from the staff especially seth the bar man

lovely room service and access to the spa

the pool was fresh and lovely temperature, as we're the jacuzzi and sauna

spa, pool and fitness facilities were perfect

spa was lovely and breakfast was delicious

staff, bedroom and breakfast. nice champagne bar which serves everything drink wise

food in the bar was average at best

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

late bar with advice on tonics

the restaurant and bar closed at 5pm as it was sunday

rather rudely that breakfast had finished and we had to rush to get cold breakfast off the bar or there would be nothing left

nothing, rooms excellent bar restaurant excellent staff couldn't be more helpfull and friendly

are super friendly and helpful, bar area and restaurant are all great, really relaxing atmosphere

a man in the bar donwstar he want faiting us because we foreign people

we arrived friday night you could hardly hear the check in details as there was karaoke in the bar and it was really loud

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

we needed, a very short walk to the concert we were going to see, an added bonus was the bar below had on entertainment too

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

the bar offers a very limited selection of drinks but ideal if you don't want to walk across the car

v alue for money bar see next

mars bar under the bed

rooms staff bar breakfast it's a perfect hotel i'll be back ud83dude01ud83dude01ud83dude01

kids loved the breakfast, staff were welcoming, cannot fault!

lovely relaxing bar area

best places i've stayed spotlessly clean and excellent customer service from the staff and the bar staff were very polite also the receptionist never fail to make conversation and asked us how

good bar with selection of drinks available evening meal and breakfast was very good secure parking

bar very friendly

good value bar too

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

very busy with serving at the bar and restaurant, so check in was not their priority

hotel and room was very modern and clean, i was met by a member of staff in the bar area and taken up to my room and was shown how to access the room without having to go trough

decor is first class throughout - from the bar to the guest rooms

disappointed there was no breakfast. the reception was the bar in the bub which was very busy

a special mention to the staff that looked after the bar until 11pm on 12th feb a lady and young man- really attentive

the menu choices in the bar were limited but adequate.

pleasant bar and communal areas with a superb breakfast

nice bar with pool table downstairs

good menu selection available and very friendly staff at reception, bar and restaurant

the facilities are great. the rooms are to a good standard, clean and well kept. bar decent

good spa facilities, bar area and location

the bar & restaurant area was lively on match day.

and friendly service at the bar fantastic stay and look forward to another one very

friendly staff, very efficient bar staff, location, price easy check in an out

also, staff was amazing and the large bar area was a good place to replace and watch a game

and tidy rooms comfortable bed excellent customer service welcoming lovely breakfast bar well

bar area is great, preserving the character of the late victorian building like the other areas of

the bar area is stunning

the burger i ordered in the bar for lunch was delicious, and the bar staff were really friendly and welcoming

only real gripe was that we couldnt use the bar for an hour in the evening as they had an event on

the bar area in morgans was really nice and the breakfast was great, with a range of options for hot

was a shame the bar downstairs was closed but we just popped across to the sister hotel

would have been good if the bar was open downstairs but understand it’s newly opened

the young chap behind the bar monday night was run off his feet but still done a great porn star martini

the location the bar the lounge area all very lovely.

again the staff in the bar and dining area were polite and friendly

tonic on pump at bar , would prefer bottles

room was very clean , bar had cold champagne

lovely and clean restaurant and bar easy to locate , staff very kind and accommodating

customer service from reception staff and bar staff

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

stay over christmas ideal place to visit family cafe bar open christmas morning for croissants fab thank you

bed was indeed comfy, the bar downstairs was so convenient

false advertising about the bar and cocktails menu

once the hotel was checked we were allowed to wait in the bar area (with complementary drinks) until the ok was given to return to our rooms at midnight (+) the bar and restaurant facilities were ideal (+)situated lovely staff great facilities had a great evening in restaurant and bar breakfast was well worth the money such a fab selection of what ever you (+)the location was central and had parking on site, lovely staff on reception and bar staff very nice always up for a chat (+)beds,relaxing bar area,great breakfast friendly helpful staff and kids as always love the pool and good that (+)great staff, particularly the bar / restaurant area (+) food in the bar was also very good & prices reasonable although a glass of wine was really overpriced

facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be

room service was slow and the food was not what we ordered but they refunded it fully

good freshly cooked food including excellent room service

not easy with kids and luggage

bar area is a bit outdated and food was not very good

staff were difficult to locate and had to go speak to bar staff

friendly staff, clean, good bar area & good location.

bar was busy but at xmas you would expect this, i suspect due to the location this bar is always

the noise from.the bar of drinking men so couldn't eat there

we loved the bar area and john the batman was especially friendly and

lovely bar and seating area. rooms spacious and comfortable.

the bar area was so relaxing

the communal areas were clean, a nice bar and a breakfast was delicious

friendly staff, lovely bar and facilities. breakfast was delicious too.

bar meal was a bit small for the price but tasty enough, bar prices a bit high

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

plenty of comfortable seating in the bar area

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

welcoming good food in the bar friendly nice large rooms very clean

the bar and restaurant had a brilliant atmosphere and the staff were fantastic

made to feel very welcome and regulars in the bar full of character and stories

nice bar and separate restaurant area

a nice bar which was busy, a great little restaurant that did well-made food

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

bar staff were brill especially the uni student from northfield he was polite, friendly and very

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

the bar closed to early

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

easy parking good location clean tidy and bar got a lot to do

of room, comfort of the bed, staff were all very helpful and friendly, the bar and choices of food and drink

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

was excellent, food in the bar and restaurant also great with good service location was ideal for access's to the brecon

good welcome, nice room , friendly staff in bar and restaurant excellent parking facilities

car park on site bar and restaurant

also give the bar man a raise may cheer him up don’t think he smiled once

my only small criticism was that i thought for a saturday night there wasn't enough bar staff.

service in the bar and restaurant was exceptional and compliments to the chef as the food was spot on

short time for breakfast 8 till 9-30 and bar shutting at 10pm

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

sky sports in the bar would have been a bonus

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

the bar downstairs was buzzing and really reasonably priced

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

great vibe in bar with fab karaoke

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

breakfast and bar area looked really smart, but we didn t use it

thought bar prices were a little

good bar and with good range of drinks

lovely bar area, the room was spacious and comfy

polite helpful staff on check-in, in bar and at breakfast

comfortable bar and lounge

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

didn't use the bar or restaurant but it looked nice

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

great set up with the informal lounge containing honesty bar and tea and coffee facilities

the room was exquisite, and the executive lounge & honesty bar added an extra touch of luxury

the lounge and self service bar was

liked the decor and styling and the honesty bar and lounge.

slippers and robe in the room, theres a peaceful communal area and roof terrace with an honesty bar and complimentary drinks

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

omelette bar in the morning would be great. no drop off points in front of hotel.

in the bar were rude, and dismissive

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

location, pool, sauna, bar everything

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

the polish bar man is amazing and always remembers us when we return

bar closed at midnight

the bar prices were good

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, good rooftop bar and restaurant and comfortable rooms

wonderful staff and an amazing roof top bar with delicious cocktails

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

it has a lovely bar and the breakfast was tasty plenty of choice

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

tiny bar area! didn’t matter as so many pubs nearby though.

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

nice lounge on the ground floor with a bar and tv, nice breakfast room

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

good food and bar facilities

bar was closing so i had to order from my room

staff were all very friendly and helpful, great bar area too

great bar and restaurant the buffet breakfast was awesome

cocktails at the bar were very enjoyable too

really liked the chocolate bar and box of goodies for

festive platter at the bar was bone dry.

nice bar and restaurant

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant and a special mention to katie who ran the night and made sure everything ran

the main restaurant looked a bit tired but the bar area was lovely.

service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we should of been advised of

good location. near the amenities and station. bar was good. had a free upgrade

the lovely bar onsite for a night cap beautiful christmas decs

lovely cocktails in the bar after the concert too

and helpful staff at the desk felt very welcome, bar and restaurant was lovely atmosphere in the evening and the morning, fantastic staff

coffee machine in bar area could be better

the bar staff were brilliant and the breakfast is to die for

super staff comfortable bed nice bar area what's not to like

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

restaurant and bar were closed due to covid but drinks and snacks were available

bar service good,breakfast was very good with a varied selection of food on

cosy bar area

other bar and restaurant also lovely

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were incredibly welcoming and went above and beyond to ensure my stay was

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

beautiful room. great spa. lovely bar area. really special place.

friendly, comfortable, smart modern decor, good bar & restaurant.

good size room, excellent breakfast, clean and modern bar area.

the bar area was very large and modern

bar and restaurant are really lovely

staff, thomas was very helpful at check in and in the bar later on

whirlpool bath, bedroom, bar area and reception were exceptionally helpful

everything room the restaurant bar staff

bar after concert only had 1 member of staff doing bar and pizzas, large queue so we decided to go

there needs to be doors around the bar area as it got very cold with the main doors left open

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

bar was great, food was delicious

lovely hotel for children food and bar area very customer friendly and children were accommodated very well

bar and restaurant is a lovely setting and very on trend with industrial look in keeping with the

approached the reception where our bags were taken into storage and we were offered to use the bar area

everything was lovely! the room the bed! the staff and the bar staff were amazing!

so we see given a room on top floor with a fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

great choice for breakfast from cold buffet, fruit and cereal bar and a fresh, hot welsh breakfast

views from the top floor were amazing, spa and bar were lovely, accommodating staff

staff very very friendly lovely and clean bar and food excellent

only felt the bar menu could have more

the lounge bar area was quiet yet none of the staff came to clear them

bar area plus the small verander over looking the water, our room was lovely as well also over

the view from the bar area was lovely

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

great location on penarth seafront , good bar and restaurant room small but comfortable

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

friendly atmosphere good location great breakfast

bar area was nice good choice

friendly staff bar open late

staff were amazing especially bar staff

restaurant and bar very good

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

restaurant and bar area is nice and modern

reception, bar area and restaurant a very well designed place

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

breakfast excellent with plenty of choice, service at the bar was a little irregular

though the bar is small, it's got a good selection of draft beer and bottled drinks

they have a separate bar and restaurant to the accommodation

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

rooms and surroundings a little tired but cafe bar area great

comfy location staff bar all excellent

there is a bar and