snack bar was my favorite place

before , but it s a while since i did a sun holiday, and that s people going up to the bar with their own litre pitchers and causing a que because they want a litre of mojito or

property is well maintained, and starting renovations- nightly entertainment is excellent, sports bar has a dozen screens- and great bartenders

pool bar closing at 5pm

met jose at the iguana bar

tacos from the pool bar were delicious

the breakfast was probably the best food at the hotel

food in main pool restaurants is super tasty, room service super fast

the pool, the size of the hotel

the kids club was probably the best thing about this resort

the sea salt bar in casa 2 is my favourite place to eat and the la luz italian restaurant

small beach and many pools to enjoy, the staff is super friendly, special shout out to the lobby bar staff they were just amazing

they closed a pool bar early that 80% of your guests used

liked that the employees on the resort were friendly and helpful especially in the bar and

the dj at the lobby bar was fun

4$ per small very very average pina colada)

also, do not drink in airport bar

pool swim up bar area was loaded with kids

7 nights - the food was only open on one side of the resort- no food on the far left side only a bar so had to walk quite a ways for lunch if sitting over

there was a bar too

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

very comfortable beds, tranquil swimming pool

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

pool is amazing

4 restaurants, sushi bar & 24 hour snack bar

bar by the beach, it is different story, you have to order food

each summer we bring the kids and watch the turtles nest

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

each summer we bring the kids and watch the turtles nest

but did not ruin my stay as found one later and the bar at the pool and the swim up bar and beach food was very good

we would like to have seen a late night bar near the beach

first time at an all inclusive so it set the bar high

ggae, motown, etc)

fixtures at the lobby and lobby bar are splendid, marble in bathrooms and stairs,

o�X

property has an on-site restaurant and bar

the on site restaurant and bar are great and it's not a long walk into the town

one of them has the fish spa and you sit on the steps and get your feet nibbled by little fishes

no wifi in the tents, only in main reception/restaurant area which is a bit of a walk from some of the

the restaurant and bar are also excellent

ha restaurant is just an overgrown beach bar with the most average food

two restaurants and a bar on site

bar closes at 7:00 pm

not really a party place but there is the bar area

the beach bar and pool are a short walk away from the apartments and they have amazing food for a very good

really comfortable, quiet and safe with bar within a few minutes for food/drinks anytime-about 15 mins walk to town on bicycles to rent

bar and restaurant staff was friendly and accommodating as well

there was one bar with a good gathering

pool is located down the beach at the bar which wasn t a big deal

floating breakfast is an amazing experience

the villa with private pool was beautiful

the staff where absolutely amazing, the food delicious and the hotel & pool beautifull

the natural pool was a highlight for us—it’s the perfect place to relax and cool off

breakfast and food was amazing chef hats a 10plus very flavoring just the right portion and the

plus for the hotel for a bar with healthy juice

the lazy river, pool area, bike tour , room and the shows..also the sky bar area

the coffee bar is such a nice touch too

uit) that you can enjoy as much as you want

in addition you have the 'entertainment pool'

you don't have any room service and bar is closed after 11 pm

there is a second rooftop bar and pool which was sadly closed during our entire stay.

location restaurant bar and staff

very accommodating great inclusive breakfast (basically ayce order) decent cocktails at the bar beautiful beach and

hotel is beauitful and the view from the rooftop pool and bar is amazing

beautiful pools, beach, and lagoon. lobby bar was fantastic. cabaret was well worth the money.

keep putting them out daily until they're gone, there was no hot food served at the beach between breakfast and lunch (so if you missed breakfast you starved til lunch at 2pm or you had to leave (+)dalia and tikkal breakfast had nice variety and decent service (-) the breakfast at helios was a glorious spread, but there were flies everywhere and nothing was chilled

appreciated the facilities, tennis, shuttleboard, mini golf at no additional expense

you can t see the ocean from the rooms or pool and once you get to the beach it isn t nice.

wildlife, definitely kept kids entertained

bartenders and serving staff are incredibly generous with their time and are superbly friendly,

- i enjoy fresh local fruit in the morning so perhaps you could consider something like a fruit bar for breakfast

also, my further suggestion would be to add at least one additional snack bar or drink concession near one if the pools furthest from the main restaurant

in the jungle near tulum, there are three pools, and a gorgeous green lagoon with bar and food service and extremely comfortable lounging, paddle boards and kayaks

overall the experience is just great. an addition of a snack bar would be great.

our entire experience was completely different from what we experienced in barcello the last two years we were there, not in a good way

some employees at the bar area where very rude and disrespectful.

restocking of water, coffee and mini bar in your room was not happening even after numerous complaints

very noisy as we were close to the bar and families in our building. food could be better.

the buffet food including the 24 hour sports bar was almost as amazing as the a la carte restaurants

the kids club at the beach could have been better.

kids club, worse i have ever seen

the kindness of breakfast staff in the nest restaurant

the family selection is ideal for family with kids

room service was available, but what's the point when you have to go to the bar to ask for everything

the mescal drinks were fresh and fabulous and the bar tender made them just the way we liked them

changed me items from mini bar we did not consume

next to the hotel there’s a superb beach bar with best food and snorkeling, hammocks, massage, where people comes paying to snorkel for an

tulum center, and the main beach so you have to drive 20 minutes to find a good restaurant or bar or the beach

i especially loved javier (who was stationed at the back pool with the bar from 6/12-6/14 (+) facilities are great, big gym with lots of space, several pools and bar areas (-)from one chair to the next because there are people smoking near you, in the pool, in the pool's bar and in the beach really annoyed me (+)food was great and i'm picky. oliver at the pool bar makes the best drinks! (+) pool bar tenders await staff drinks and (+) pool bar and poolside service for being wonderful people (+) amenities are great, the main bar is great, the pools are super nice (-)bar drinks are low quality and it s only if you tip well and ask for double alcohol in your

it you need a spa, gym, restaurant in any mexico city or town your personal butler would do it for you

the all-inclusive rate included everything apart from laundry, spa & beauty treatments, where you were only charged a 25% service fee, approx $57

noisy at times . music from the pool.

the spa was also beautiful and our services very relaxing

the services of the room, the mini bar included in the price, the preparation of meals and drinks, the spot and view

staff at the bar & restaurant were excellent

location the facilities the staff were also helpful the restaurant was fantastic to the bar was great everything about the place was

the mini bar was complimentary and refilled daily

access to alcohol was limited after 11 - not really bad but for our stay would have liked for the bar to stay open longer or had a bar close by that stayed

also the room was massive and super comfortable with mini bar ac and ceiling

hotel, excellent staff, one of the bar tenders could ve been a little nicer but the man running the dining was a pure gentleman

menu varied, peaceful location, good beach tables, chairs, umbrellas, hammocks, canoes, pools, bar and sitting areas

loved the food and bar plus the pool and hotel are top notch

it was regularly $350mxn each direction to get to a bar or restaurant

upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

on excursions should have been better, especially for having to pay for drinks at the excursion bar and then only having beer as an alcohol option on the boat

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get a

room service food is absolutely horrible

nice availability of cabanas and pools around the area - great lunch options with the wood fired pizza and taco station - beautiful

there is definitely not enough bars or night life

food was great bar staff was fantastic

loved the swim out from room to bar with an oceanview

i loved the swim out pool

we didn't really like the pool outside our door

rooms, breakfast, pool, welcome drinks are quite prestigious

verry nice host nice pool great breakfast...

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

verry nice host nice pool great breakfast...

the bar should make more kind of cocktails

would have liked to buy drinks in the resort's bar paying in cash, instead of placing a deposit

beach is really large, no issued finding a beach chair, you could choose to seat close to the bar with music, but if you wanted a quiet time, you could move further and it was quiet

deposit for mini bar is abit

drinks at the pool bar weren't that great

- the entrance door to the lobby (near the bar) would be best if you can make it flat because we saw an elder lady falling down as she opened (-) bartender at the pool bar only was nice when i showed up with a bill in my hand for his tip (-)wish the pool bar didn t close early. but it s ok cause there was a bar right above it. (+) we had a preferred stay and we were taken to a private bar where they served snacks and premium alcohol drinks (+) enjoyed the swim-up bar and the restaurants around the pool/ beach area (-) suggest maybe salad bar (+) swim up bar is awesome (-)bartenders

the beach is very pretty and the kids club is well run

food was delicious and we received constant service for drinks by the pool

unorganized kids in the non kid pool no one checks if they have access to private sections

not a good service on the beach. very very expensive laundry service. very.

food at the bar was excellent

bar service closed at 5pm

ferring to reviews below), but after while i started to see

firstly, i thought the bar staff/waiters were rude at first

the huts have a very nice and have cool decoration , beds are also ok and you have free wifi everywhere

bar and pool area is beautifully lit at night

although the beach bar has reserved beach umbrellas for the glamping guests, there are some strange rules if you want

waiters at the beach bar are slightly abusive - they insist on high tips, while not all of them deserve it

capibaras patroling the garden, iguana overlooking the pool and trees full of birds

the cocktails at the bar were expensive and not very strong

food, especial 24hr snack bar and pool side bar

lovely beaches. nice pools. friendly bar staff.

lines for the bar were long as there was one bartender

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

strikers sports bar was a lot of fun

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

kids water park is extra charge, mini golf after 7, pool tables, bowling etc

grounds are lovely and the pools and beach are fantastic

i like the spa and de convention center

the beaches, the pools and poolside entertainment. the pool bar staff!

we much rather have door from the snack bar by the pool or room service

taking drink/food orders by the poolsides, there was none here so we had to walk over to the bar in the next pool to get a drink and there is no visibility of the kids pool from there so we

tropical pool bar had terrible staff everyday.

cleanliness of the whole place

a bad surprise at the bar table

would have liked to see a coffee bar or cafe option during the day

we wished there was a snack bar near the pool/beach

bar area only served regular drinks instead of premium drinks

big with so much to do, very family friendly there is a bus that picks ups and drops off at each barcelo hotel and it was a double decker which ran about every 10-15 mins until 1 or 2am daily

we felt like the service at the bar was great and the food was really good the entire time

no snack bar available near poolside no night entertainment or live

outdoor bars were constantly short for bar tenders

of all we got an upgrade to other of their hotels in the complex: barceló riviera maya the best one of all of them so this was amazing

the hotel pools were nice and the swim up bar was a nice touch.

the pool was wonderful as well and the room was wonderfully decorated

friendly staff, great room service

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

there seemed to be one pool that played louder thumpy music

within a couple of minutes, you are at the parking near the museum or the ruinas where you can walk or take the electric buses to the public

bed are crazy good. swimming pool and bar great. private beach fantastic. staff adorable

a nice bar on the pool

this is a boutique hotel and grounds with beautiful private beach, jacuzzi pool bar and two connecting pools

the drinks at the beach bar are a bit expensive and no 't competitive with the ones at the bars at the restaurant stip near

ird party) not on par w/ the rest of the hotel.

the kids loved the swim up bar and all the fun drinks

views by ocean, bar great by ocean

the bar people also very friendly

pool and swim up bar area were very clean and well kept

there is a separate pool which is not as busy as the main pool and the bar staff are fantastic

beach restaurant was great but it would be fantastic if the bar could be open later into the evening, otherwise you need to go to the hotel restaurant or

well they are everywhere in the park, bar and food are expensive and not that good

the staff was amazing, and the restaurant and bar had amazing service food and drinks.

the rooms are right next to the beach, the breakfast and bar are delicious, we even got to make a free yoga class and paid massage that were incredible

the staff at the beach bar didn t always provide us with the best service and there would be long delays between

it's cheap but you also get no extra

unfortunately, they don't have a kitchen

kitchen free drinking water, and fridge available

pool, kitchen, kitchen ware that you can use, no real common space to make friends) and the staff is very

there is no kitchen in this hostel.

a good bar and helpful staff

the wifi was spotty

the food was great, which is not always the case with room service

electricity and wifi went on and off frequently despite this was not too disruptive

we had no fridge in room - kids did

no bar or restaurant (there is a restaurant right beside) (-)all good but near the swimming area could have been a bar with a server and music .. (+) only a short walk away from the restaurant, bar and street food area of tulum centro (-)bar that you see on the pictures was not really functioning (it is just a fridge with a few bottles (+)did not hear the noise from the street inside the hotel but had both nights loud music from some bar behind the hotel (-)pool and bar area seem bigger in the pictures

the wifi was good and we had a great garden with amazing swimming pool just walk out of our bungalow

insects), the shower and the wifi were very good

the pool is nice and though there were other people at the hotel, it was pretty quiet

the room was very clean

breakfast is delicious and the bar offers good cocktail

might have been nice if there was a bar with some snacks and drinks, but i think this may be in development

designed property(cool fixtures, edison lights, great bar and common seating areas) with a lovely inviting pool, an amazing open-air kitchen, and

bar open late but music wasn't too loud

from breakfast in the morning, to the lowkey atmosphere at the bar by the pool in the evening - we took it all in from the very first second

huge supermarket, farmacia, coffee and juice bar, 24h minimarket

bar upstairs was expensive

the rooftop bar was extremely expensive for all drinks

the pool side and its bar was not working unfortunately during our stay.

didn’t have white wine at the rooftop bar but no big deal

added bonus, beach was moments away while also being far enough to escape for some privacy, beach bar had great food/snacks for an afternoon spent lounging on the beach beds that are also included

eat food, poor drinks)

when we asked for a music change

has a beach bar that you get free access to

beach has food and bar service and many choices to relax

the bar serves good food and excellent margaritas with a good value happy hour too

the staff were friendly and very helpful, the bar and restaurant were great and the overall vibe of the property was laid back, but fashionably

wifi could be stronger

wifi held up nicely

breakfast was a little small and singlesided, one cup of tea ore coffee, two little slice of a

the bar has exceptional cocktails made by wonderful bar man

think it was more a language barrier than anything as the person who checked me in didn t really speak english so i didn t

i didn t check out the bar in the evening but it looked cool and i think they do live music fridays and saturdays

could

breakfast was delicious

bar and wait staff to front desk very helpful and kind and always greeting with a

the location, it s perfect relative to everything. downstairs bar and hookah

and new hotel with helpful touches: refrigerator in room, water cooler in lobby, rooftop pool and bar

maybe missed a bar there

the bar in the place is a little noisy

very nicely designed, owned by italians so there ya go, had aperol at the bar for spritz, made my day

staff are fantastic, accommodation fantastic, restaurant & bar fantastic

we enjoyed sitting at the small 4-seat bar by the pool at night, and had delicious well crafted cocktails

the grounds are especially well kept and they have a nice pool with lots of lounge chairs and a bar right there

a wonderful atmosphere in the bar

the guys that worked the restaurant and bar were attentive, funny and very friendly

breakfast in front of the ocean is definitely a highlight too and the bar makes good cocktails

the bar and the two restaurants (mexican and japanese) are excellent, allowing you to eat and drink

wifi only in bar : restaurant, but we enjoyed this!

the beach bar is perfect for breakfast/lunch/dinner and cocktails

pool bar service is very slow and never come

great service from bar stuff

there are also buffets available with no reservations and have many variety & dessert bar

there's even a bar and sitting area in the water park

the resort is massive, with multiple beach fronts, pool areas, a water park, numerous restaurants and facilities