bed are crazy good. swimming pool and bar great. private beach fantastic. staff adorable

nice bar, water around the bar is warm temperature

ird party) not on par w/ the rest of the hotel.

pool bar closed too early. fitness facility

a nice bar on the pool

there is a separate pool which is not as busy as the main pool and the bar staff are fantastic

the kids loved the swim up bar and all the fun drinks

views by ocean, bar great by ocean

the bar people also very friendly

the beach was lovely and the hut bar with the swings

there are also buffets available with no reservations and have many variety & dessert bar

great service from bar stuff

there's even a bar and sitting area in the water park

pool bar service is very slow and never come

we did not have the chance to use the water park

eduardo ,the bar tender, prepares amazing cocktails

of the bar staff i found quite rude

heaven section pool was full of amazing music, live bar and entertainment

the disco was in renovation, but the bar was great.

the bartender in heaven and the bar next to umo were beyond amazing

the hotel pools were nice and the swim up bar was a nice touch.

pools, kids pool zone, convenient sanitation stations throughout resort, bar service, friendly servers, clean resort grounds, access to nearby resorts & their facilities, u

no snack bar available near poolside no night entertainment or live

enforce the rule that small children shouldn’t be playing by the pool bar

of all we got an upgrade to other of their hotels in the complex: barceló riviera maya the best one of all of them so this was amazing

big with so much to do, very family friendly there is a bus that picks ups and drops off at each barcelo hotel and it was a double decker which ran about every 10-15 mins until 1 or 2am daily

a bad surprise at the bar table

the bar inside the lobby was the best place to go for a drink

would have liked to see a coffee bar or cafe option during the day

bar area only served regular drinks instead of premium drinks

we much rather have door from the snack bar by the pool or room service

tropical pool bar had terrible staff everyday.

taking drink/food orders by the poolsides, there was none here so we had to walk over to the bar in the next pool to get a drink and there is no visibility of the kids pool from there so we

the beaches, the pools and poolside entertainment. the pool bar staff!

the pool area was perfect and clean

strikers sports bar was a lot of fun

the hydrotherapy spa was excellent

grounds are lovely and the pools and beach are

i like the spa and de convention center

large swimming pool

food, especial 24hr snack bar and pool side bar

lines for the bar were long as there was one bartender

lovely beaches. nice pools. friendly bar staff.

food, gym was the best i've seen around. shows

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

nice and quiet, top notch bar and restaurant!

bar and restaurant closes at 8pm

we were promised surf and turf and premium open bar for three hours at a cost of $100 per person

we were promised surf and turf and premium open bar for three hours at a cost of $100 per person

not puting any effort at paid breakfast, standing at the bar and wiatong for the end of the shift

although the beach bar has reserved beach umbrellas for the glamping guests, there are some strange rules if you want

waiters at the beach bar are slightly abusive - they insist on high tips, while not all of them deserve it

bar and pool area is beautifully lit at night

beach bar stopped serving food at 5pm and closed at 6pm so the only option for dinner within walking

the cocktails at the bar were expensive and not very strong

bar service closed at 5pm

food at the bar was excellent

ferring to reviews below), but after while i started to see

firstly, i thought the bar staff/waiters were rude at first

were very few positives to the property, but there was working wifi and the area is pretty

loved the swim out from room to bar with an oceanview

there is definitely not enough bars or night life

food was great bar staff was fantastic

food, beach access was great and calm areas of the beach you could enter the ocean water, nice pools, lots of cabanas for beach and pool use for a great place to relax

the spot is amazing all the staff in the spa superfriendly

on excursions should have been better, especially for having to pay for drinks at the excursion bar and then only having beer as an alcohol option on the boat

upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get a

phone in room did not work and app/site to order room service never worked

whether trimming palm trees or cleaning the pool, every staff member greeted us with a smile and a friendly hola, making us feel like truly

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

verry nice host nice pool great breakfast...

family friendly - kids loved the dogs, fantastic surroundings in a quiet and cosy area

rooms, breakfast, pool, welcome drinks are quite prestigious

rooms, breakfast, pool, welcome drinks are quite prestigious

i especially loved javier (who was stationed at the back pool with the bar from 6/12-6/14 (+) facilities are great, big gym with lots of space, several pools and bar areas (-)from one chair to the next because there are people smoking near you, in the pool, in the pool's bar and in the beach really annoyed me (+)food was great and i'm picky. oliver at the pool bar makes the best drinks! (+) pool bar tenders await staff drinks and (+) pool bar and poolside service for being wonderful people (+) amenities are great, the main bar is great, the pools are super nice (-)bar drinks are low quality and it s only if you tip well and ask for double alcohol in your

we also used the gym and had several spa treatments - super

breakfast buffett was amazing with an abundance of choices.

food could be better, room service very disappointing, long waits for food and drinks at pool

app that you can use to order room service did not always work and did not have coffee as an option

the kindness of breakfast staff in the nest restaurant

the kids club at the beach could have been better.

kids club, worse i have ever seen

the family selection is ideal for family with kids

the buffet food including the 24 hour sports bar was almost as amazing as the a la carte restaurants

the beach bar line gets long

some employees at the bar area where very rude and disrespectful.

our entire experience was completely different from what we experienced in barcello the last two years we were there, not in a good way

very noisy as we were close to the bar and families in our building. food could be better.

beautiful pools, beach, and lagoon. lobby bar was fantastic. cabaret was well worth the money.

the pools and lobby were nice

room service food was terrible

it was difficult to contact the spa to cancel my booking the next day bc nobody answered either phone line and all of the staff

clean hotel with great pools and a good variety of food

uit) that you can enjoy as much as you want

the lazy river, pool area, bike tour , room and the shows..also the sky bar area

ere the swim up bar is, music played and pool games are run by the staff)

plus for the hotel for a bar with healthy juice

the pool bar staff, aurelina and clara are amazing

there was one bar with a good gathering

the price for the three bedroom is very reasonable and it is a big apartment with an eating bar and a large dining table

bar and restaurant staff was friendly and accommodating as well

really comfortable, quiet and safe with bar within a few minutes for food/drinks anytime-about 15 mins walk to town on bicycles to rent

colourful building next to a great beach bar and couldn t be closer to the sea

same with a bar lady at the pool

some snacks at the bar would be nice

is amazing restaurant and bar personnel are courteous and willing to help the beach is really comfortable and well cared

property is a very nice place to relaxing, the beach area is very nice and clean with bar on the side of the

m and the sports bar is the only thing still opened until like 12 i believe, but there s no music there so it s

6 days stayed they don t refill the bar in the room, we are very very disappointed in the fact of the capacity of the good restaurants

quality of cocktails vary from bar to bar

the mini bar is included and stocked daily

on the strip the gates were open and while other colored bands were not served at our bar or pool they did pass through quite a bit and on occasion occupy chairs that were set aside for

wish they would let us go in the adult pool maybe until 2am and the pool bar open until 2am also

private jacuzzi and pool with full bar and wine included

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

private jacuzzi and pool with full bar and wine included

service bar was not refreshed during our stay

ere only the speakeasy bar is alive) or other live entertainment in the early night should be given in the resort

hours with maybe live local music should be played after dinner

having a traditional cocktail bar with live music before dinner would have been nice

pty for 3 days)

two restaurants and a bar on site

bar closes at 7:00 pm

the restaurant and bar are also excellent

ha restaurant is just an overgrown beach bar with the most average food

not really a party place but there is the bar area

we would like to have seen a late night bar near the beach

there were plenty of restaurant and bar options

there is also a quiet pool which is super relaxing, and then down by the swim up bar it s a bit more lively

but did not ruin my stay as found one later and the bar at the pool and the swim up bar and beach food was very good

pool with swim up bar could use music

T4`

property has an on-site restaurant and bar

the on site restaurant and bar are great and it's not a long walk into the town

) and for our 'giraffe' room the wifi was fantastic

no wifi , hard bed

bar by the beach, it is different story, you have to order food

4 restaurants, sushi bar & 24 hour snack bar

each summer we bring the kids and watch the turtles nest

as for the buffet, get them to make you an omelet for breakfast

food very plain, watered drinks, uncharming pool area, lack of sunbeds

this meant that getting food in the day needed to be timed well so we didn t miss the snack bar at the beach

bars and seating areas on the beach and by pools were only for royal elite members or adults only

for lunch the festival buffet or the snack bar seems to be only options; the buffet is huge and can be a bit overwhelming how many options

also the fact that there is no bar on the beach for the families and you have to always go to the one at the kids pool

variety of eating locations. comfy rooms. loved the juice bar on the beach.

amenities, resort lay-out, good food with a lot of variety, and attentive bar and restaurant staff

bar not stocked up properly

only a/c's areas

we couldn t find anything that tasted very good other than the hamburgers at the pool snack bar and the ice cream cones

the resort need to have at coffee bar near the beach so that the guest can enjoy the sunrise with coffee with a great

the bar staff are great, and the staff around the pool areas are brilliant at keeping everyone fit and

service was top notch everyone at the bar was really nice especially this guy form the 24 hrs bar

i thought all bar staff were great

although it wasn't that big of a deal for me since the bar is close

good pools and children were not permitted in the bar pool

the bar is super quiet and no atmosphere

limited selection of beer but bar choices are generally good

they could improve nightlife by setting up a better bar so it gets a bit more lively at nights

more tv s at the bar by the main pool

're in mexico, no taco bar near the pool

restaurant and bar staff were all extremely polite, helpful and attentive

friendly staff wonderful beach swim up bar tequila

staff at the bar and buffet was excellent

payed 11 days of all inclusive service, after checking out from room at 12am, the food and drink bar service was no longer available

crazy drinkers but if we wanted a mimosa at breakfast or a drink before lunch only the lobby bar opened didn't open until 11am on the other end of the resort and then the pool bar didn't open

stayed close to the pools, which was great, but was pretty far away from reception and the night bar, which it was inconvenient when it was raining, so my suggestion here is to have umbrellas

the beach is clean, food, bar and activities are perfect

the pool was amazing as it included the snack bar but the beach is the best part out of this resort

and the food and bar all inclusive was exceptional

was clean great staff the beach was beautiful good food in the buffet and we also had a snack bar definitely we will stay again

rapid service at bars for drinks

pool swim up bar area was loaded with kids

the common buildings like the lobby, pool bar etc

one snack bar that is by the children s pool

4$ per small very very average pina colada)

before , but it s a while since i did a sun holiday, and that s people going up to the bar with their own litre pitchers and causing a que because they want a litre of mojito or

pool bar closing at 5pm

and there is also a small bar where you can get any drinks that you want

met jose at the iguana bar

property is well maintained, and starting renovations- nightly entertainment is excellent, sports bar has a dozen screens- and great bartenders

tacos from the pool bar were delicious

breakfast was phenomenal with a wide selection of vegan, gluten free, healthy and local cuisines

there is also a nice gym to burn those caloroies

starting with the very friendly staff, the stunning common spaces, pools, restaurants, spa and of course the rooms

breakfast is ridiculously amazing - chilaquiles made to order

of the amenities they leave in the bathroom a single use head and shoulders shampoo and a tiny bar soap

it seems there was a club or bar close to

water available in the lobby for free and small bar fridge in room were added pluses

air con is noisy. not enough lounges by the pool. no bar to get drinks until 5pm.

we were told by a resident of the hotel that they are building a second pool & a bar on the roof, which would be great as there is a nice pool in the courtyard with only 4 deck

hotel is ideally situated in town, close to the beach, bars, restaurants and local amenities

bar wonderful but were told they could not serve us unless we actually sat in bar area, this

curtains didn’t close, need more dinner choices, bar in lobby not open

one slight disappointment is that the hotel let non residents up to the top pool bar area, this means that occasionally it isn't possible to get a lounger and can be a little

the roof top pool and bar was beautiful, but we sat at the bar for 30 minutes while no one even acknowledged us