at bar was v good and prices at bar very good for a hotel did not have to go out night that was very

roof top bar is great, good drinks and nice music at

rooftop bar and pools were excellent breakfast in the morning excellent staff very helpful

the rooftop bar and infinity pool make the hotel that extra bit amazing

you have to book a bed on the rooftop for €20 but you get that to spend at the rooftop bar on food and drinks

bar closed at 5:30pm

playing muzic to loud at the bar late!

the pool bar has a great selection for lunch

pool bar had good selection of food and drinks and the good quality

ice for the room at the bar which i was told i could only get a glass of ice and i would have to pay for

outside area very spacious , very comfortable beds , food was good, staff great and bar prices very reasonable

water to expensive at the bar !

live music in the evening at the indoor bar and live acts by the outside bar

room was a junior suite , it was fab but you could hear the music from the bar next door so an early night wasn’t an option but the bands were always good so that

not able to take a morning coffee to the room, and snack bar was not a buffet

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

room keys from working to force us to visit the reception to pay a €10 charge we had from the bar (ordered ice creams and the bar card machine was not working) - we had went out that evening

receptionist perfect staff great bar staff very clean really nice and quiet with a great

just one bar no beauty salon but that’s nothing

from reception to the restaurant, the bar team to housekeeping, maintenance to entertainment, everyone was absolutely lovely

specially bar team by the pool and chefs at the breakfast time

rooms are clean & comfortable and all staff in restaurant & bar work really hard

hotel restaurant and the bar menu could be available little longer in the evenings.

the staff super nice the room, big and confortable the gym the bar the pool

also the pool bar could have served food for a longer time period

could do with more entertainment and bigger bar area at night.

lovely communal areas, friendly pool bar staff

only criticism was, our room was quite close to magic bar and the strip

ud83dude00 breakfast was great lady on piano at breakfast was amazing staff and food at pool bar fabulous

nothing not to like really maybe the bar shutting at bang on 12 but that s about it

staff at this hotel are so friendly and welcoming from check in, to cleaners, to bar staff everyone

the variety of refreshments at the poolside bar i thought could have been better

also had use of the cleopatra palace pool and bar area which was very quiet

pool bar expensive and not a lot of choice

from the ladies who cleaned the room, worked in restaurant, bar etc all very helpful and all made you feel welcome

package - had trouble just walking up to pool snack bar to have a bite to eat- we was told we needed to book a table through an app- when i said i

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

from room cleaner to buffet staff, bar staff and resto staff and front desk

from the cleaning staff to the photographers the waiters and bar staff were all perfect

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of the snack bar)

have liked the option of kettle rental actually purchased one as couldn't justify 16 euro bar was a bit drab with little or no atmosphere more like a community center or bingo

-pool bar didnt accept cash

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

no good bar area

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so reasonable

tommy and the bar staff are fab

bar underneath hotel can at times be noisy - but didn't wake my child

great walking distance to several attractions, bar and restaurants

a deposit for a towel for the pool, pool opens at 10-18:00 so you have to wait until 10, for the bar you can only pay with cash they don’t accept card

hotel with excellent bar and cleaning staff they couldn't of been anymore helpful

can t use the fridge if you haven t ordered mini bar

great pools one very deep and other one suitable for all ages,kids pool on top deck great pool bar where you can get burgers hot dogs pizza chips and lovely cocktails ud83dude0a we were all

hotel very clean staff very helpful and prices in the bar were not expensive

hotel , friendly staff , spotless clean , pool area lovely with pool bar and plenty of sunbeds

the bar staff were lovely

pleasant staff especially the blonde haired girl in the bar at night,fantastic breakfast

the bar staff at the pool were also excellent

there are snacks between meals served at the pool bar

the bar staff, entertainment team and the restaurant personnel were excellent and the food plentiful

the bar staff ,even the cleaning ladies are so friendly,we loved it

railing in the middle of the pool were wobbly unsafe not enough staff at the bar at night not get selected on non alcoholic beers

very small complaint outside bar staff bit slow with service.

the location was excellent right across from the beach and close to all bars, restaurants and supermarkets

with the all inclusive package the mini bar and the spa was free of charge

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

katie from the bar who was running breakfast and lunch, absolutely lovely person who made our stay even better,

food was great, the personnell lovely, always helpful and friendly, espcially bar staff and the mini club staff

loved the snack bar and beer on tap near the pool

apartment was a bit closer to the pool bar / restaurant

it would be an asset to have a bar of some sort .

excellent location and fantastic rooftop pool. whent he bar is reopened it will be even better

bar facility by the pool

there's no pool bar but they come around taking orders to drop you up drinks

no early breakfast available. no bar snacks after 3pm.

was looking forward to a drink in the piano bar but was told piano was just for show

the piano bar staff wasn't that pleasant

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

the mini-bar always stocked up with a wide selection

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

i liked the bar staff when they bought drinks and fruit around the pool, the restaurant manager in the even was

i left mine in the bar by mistake and had to pay €2 for a replacement

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

restaurant could be set out a tad better as people queue around the salad bar so you are not able to get to what you

entertainment staff and bar staff first class

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which was free of charge

issues apart from paying a bar bill at reception and being told i hadn't

pool bar was weaker than the inside bar

the pool bar could of stayed open a bit later.

it was easier to go to the bar and order drinks ourselves

club breakfast staff were awesome artemio from the bar was great housekeeping we’re excellent would definitely return in the

best piña coladas in the sunset bar

you have to try the sunset bar for a cocktail to watch the sunset

sunset bar was highlight for us

the selection of food and choices was excellent. bar staff very polite and efficient.

of different food available for breakfast, lunch and dinner, and snacks available at the outside bar area

breakfast was poor and a little bit confusing, as with the poolside bar there are signs up for all inclusive only and if you're not on that plan it can be hard to find

pool bar man ruben , was dreadfully rude , told me to go home , was arrogant and a real shame as all

staff very nice at both the reception, bar and restaurant

bar shut very early, restaurant was on the higher price side of things, and the top pool should be

did that and it was amazing) and other expeditions, communal laundry room, table tennis, pool, bar and a restaurant

the sunset view was amazing from both the sunset bar and our balcony

food good and bar exellant

swimming pool and sunbeds were great and easy to obtain, swimming pool bar was used and good value

have been toilets and a small bar near the jacuzzi

from reception, restaurant, bar to entertainment staff were so nice and friendly

food was lovely, bar had all named spirits

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn’t because it was tap water

staff all over the hotel from reception to the dining hall, bar and entertainment tram to the cleaning staff are so friendly and go out of their way to smile

supervisor who shouted at us for bringing glass vs plastic to the pool, which incidentally the bar staff had given us a kettle & teabags in room would have been nice ( especially given the amt (+) hotel has a beautiful reception and a really lovely bar restaurant and pool area with lovely classy modern furniture (+) the breakfast was excellent and the lunch at the pool bar was (+)not a large hotel, that makes the bar and restaurant area are very comfy (-)only issue in this hotel was the bar staff (+) pool and bar area lovely and chilled out (-) we realised on the day of departure that some items in the mini bar may have been complimentary, would have been nice to have know this at arrival (+) both the restaurant and the bar had a good variety of food and drinks, well prepared and well served

i will definitely recommend this adults only

are beautiful, great wifi everywhere throughout the hotel

the area around the pool is cramped, and the wellness centre and gym is a very small area and there was no staff to book a massage

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

nice and varied food for breakfasts and dinners, reasonable priced drinks at the bar and restaurant

to have more choices for lunch meals around the pool bar area during the day

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety of reasonably priced meals and drinks

loved the salad and the cocktails at the pool bar

poolside bar excellent with very friendly staff

lack of bar staff

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel

bar staff kind of not interested

great choice at breakfast. pool bar meals were nice. entertainment was good.

the area outside the dining room leading to the bar is bland and soulless

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all around

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

can be noisy in the evenings, there are not enough sun-beds at the pool

spacious apartment looking over the pool and sea

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

all inclusive food around pool bar was lacking in variety

not enough toilets on reception and bar floors

there is a bar about 200 - 300m from the hotel which played banging music each afternoon until sunset

extra charges for pool snack bar for ai customers

breakfast and bar was great. loved their fita gin, wish i could buy it to bring home.

the drinks at the bar were also greatly made and the staff was very nice and fun

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

snack bar is paid regardless all inclusive

front desk, waiters, bar staff everybody always smiling , willing to help

the bar in the pool was closed most of the days, then you’d need to go to la tosca, which is a little

it would be great if there is an option to buy food from the bar at the swimming pool when you are not on all inclusive option

milk for cereals could only be obtained separately from the bar (a bit odd) and was not refrigerated

very close to the beach and being able to use the beach bar and sun beds as part of our all inclusive deal was great

no milk at breakfast for cereals even though cereals were out, had to go up to the bar to ask for a glass of milk

great staff at the pool bar always good vibes

a great pool bar with the best cocktails and an amazing crew

pool bar staff are friendly and a good laugh.

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a magical hands

swimming pool bar close at 6pm

the roof top bar and pool was a bonus attraction too

only downfall was we had the room directly below the sky bar which blocked out the sun from balcony & the sliding door did not lock, didn’t feel unsafe

breakfast was excellent pool and pool bar were great

another positive factor was the pool bar which has happy hour 16:00pm until 18:00pm, 2

the pool bar closing at 6pm, then the sun did not get too cool till gone 7pm

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

good indoor and outdoor bar areas

beautiful bar and pool.

hotel, room, balcony, pool, breakfast, restaurant, bar area, hotel decorations, location,

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

the two ladies who worked in the sail bar/luigi bar were lovely, as was elias on the adult pool bar

location roof terrace bar bedroom suite restaurant

hotel great facilities lovely food didn t feel the need to eat elsewhere lovely roof top bar with amazing views all staff friendly and

both the restaurant and the bar staff were first-rate

than the outdoor main stage area would have liked maybe an additional smaller indoor bar with live music/piano in the

together with a complimentary welcome drink at the bar in the evening

the downstairs bar area where entertainment is held could do with some refurbishing

only the food at pergola bar was not up to the standard

length of time to sit and enjoy the meal

by the pool on the bottom level there was a bar that served food and drink, then the dining area for food inside and there was a bar as well

the bar was reasonable for drinks considering the standard of the place

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

pool area was lovely and pool snack bar food and drinks were fabulous

when the staff brought round a late morning drink of fresh blended juice, drinks from the pool bar to purchase were great as was the food… we had the nachos and poke bowls, all great… no

on the days the restaurant was closed (sunday and monday) the replacement food from the bar was generous also very high quality, on a par with a very good gastropub

are great, i particularly enjoyed the comedy show down in the 'disco' and the live music in the bar area

bar staff could do with more training as we waited a while to be served at table , then they would

hotel staff very friendly with the exception of a couple of the bar staff working at the pool bar who seemed to be quite rude i can only assume because i was

loved both pools but preferred the family one as found the roof top bar a little too quiet and the pools are plunge pools rather than swimming pools

fantastic roof terrace with bar and pool

everyday the pool bar staff offered everyone a free drink around the pool which was a really nice touch (this was (+) the poolside bar is fantastic, and whilst we chose not to go fully inclusive as we like to explore local (-) be also aware that there re too many bottles in the fridge mini bar and bottles may fall down on the floor (-) bar area was also a bit disappointing (-)order some drinks in bar always asking room number with signature (-)- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall has perfect drinks (+) best buffet food i've ever eaten bar none

facilities: the hotel is great, provided with swimming polls, small gym

we just went to eat out or ordered a room service - it was surprisingly

kids club the kids loved

thout being in ur face), couples, older groups, and it is close to everything u could want,

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

the pool bar always had cold food , burgas hot dogs and chips

snack bar closes at 3:30pm

great pool area, bar access

the karioki bar down the street. a bit loud in the evening.

pool, pool for adults, jacuzzi and pool on the roof, where you can be naked, spa, tennis, golf, bar with a beautiful pool with the city view for adults only

and our airline left all passengers stranded without accommodation, to the restaurant and bar staff, porters and cleaners

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don't have words for

while also having spa, rooftop bar and pool area for adults

main bar area was in the hotel lobby and a bit exposed

live music in restaurant and bar

gorgeous roof top bar as well and a shout out to the entertainment sports team who were superb and such fun

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

upstairs bar cozy

th impressive sun set view)

poolside cocktail bar a must visit

food at breakfast is great, lunch at the snack bar great and evening meals really good

evenings were lovely ,great food and service and the bar situation and service were second to non

the lunch snack bar section has nice, fast and affordable food

the tv and mini bar section furniture is beautiful

bar drinks prices are pretty high, especially shorts

the hotel has several swimming pools and bar areas

ke g&t) cos it's a 5* hotel

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7

have been better if there was bar service at the pool, rather than have to queue at the

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

limited lunchtime eating options if you are not using the buffet - bar pool food is very good but menu is limited - plaza and beach are not really walkable unless you

to the last time, there wasn't enough staff in the pool area, so we had to order at the bar most of the time

little english tv, drinks and food at pool bar quite expensive , for example cheese and ham toastie 7-50

a tv in bar to watch football.. supply water with dinner

wanted to eat in the spanish bar but it was fully booked all week as was the krystal restaurant maybe this should be made

the views from the hotel restaurant and bar don't give it justice, absolutely amazing

cockroaches in the outside bar area

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

it was good all round the bar was excellent staff amazing

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice at breakfast lovely bottle of

was by delivery and rubbish pick up got woke up every morning , the hotel needs a nice chill out bar outside near the pool that stays open a bit

realize that all inclusive can lead to poor service to those not in receipt of all inclusive

bar really, small one outside pool not great in the evenings

no nice cocktail bar to use only pool bar as 11 year old not allowed

needs another bar in the eve to stay open later.

the bar at the pool with cocktails quality is awesome

the bar

the mini bar offers free drinks and snacks

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

mini bar in the room is well stocked with a full separate wine fridge

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished at all

eesy and takes away from fantastic atmosphere)

our taxi as we were their first she just hadn t seen us, calling out across the entrance was embarrassing then to be told i could have the taxi

the bar was a bit over expensive

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were all fantastic

on site bar and restaurant all fabulous and the staff couldn t have been nicer

) to the service we received at the bar and restaurant

of the bill was poor , did not itemise the bill correctly on what was charged to the room for the bar for the totality for the stay , i have stay in numerous 5 star villas and paid less for what we

there was a fully stacked bar and a nespresso coffee machine too, except for milk everything was there:) the breakfast buffet

friendly staff and manager was great only down sides are lack of a bar for a drink after dinner in the evening which is sad as the restaurant and food is excellent

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant and professional at all times

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant serves

i would suggest to improve the parking because i was always scared to ruin the rented car.

the parking available, the quiet

the wifi was not working when we got there but the manager kindly let us try their own network, but it

clean and cosy room, fabulous views from any point of the hotel, nice breakfast, very delicious homemade dinner prepared by friendly cecilia, welcome drink from andrea

nice food great bar facilities and pool areas lovely

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

the a la carte meal in casa bonita pool bar and grill was absolutely superb

only beer available after 11 o'clock in the snack bar at the square

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

food at the pool bar was not fantastic.

the mini bar availability with no extra charges

i asked for glasses to our suite, i was told no and to go and get them myself at the bar

there was a super friendly young bar man beside this pool from argentina so shout out to him

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a fantastic

to be provided every day with one bottle of water( and not just on arrival day) and the mini bar to be unlocked ( at least to have some ice cubes) (+) a special shout-out to christofer, javi, and gabbriel, the bar staff, for their exceptional hospitality (+) mini bar was well stocked and replenished daily in the all inclusive package (-)only negative thing we have to say is that the pool-side bar did not make very good drinks (-) the evening bar only had one person taking orders (-) the mini bar was locked which is a bizarre concept (-) in piano bar was great with service and drinks (+)great restaurant & bar staff especially

so it feels safe to let kids run around the pools or the restaurant without worrying about outsiders

we loved everything, especially the kids club and their amazing staff.

bar/kiosk next to the kids pool never opened, although eventually a waiter came around to take drink orders

for additional coffee pods and all water (except at breakfast)

the lift to the sky bar on the 16th floor is clear on one side, i found it terrifying!

we made our way to the lagoon pool bar and set up camp

the rooftop bar at sunset was the highlight of my holiday

i also enjoyed the food from the splash bar and of course room service

we only found this in the evening and in the reception bar area

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

pools, food, room bars, staff all spot on

6 pools, 4 restaurants and 24h bar sounds good

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

the receptionist was lovely, the bar staff great

liked the spa and bar and food

no bar service in the early evening.

bathroom very small : door barely closed around toilet

indoor pool needs a little clean. mini bar empty.

the bar closed at 11 and there was no where available afterwards to have something to drink

also wish they had made use of the bar on the top floor

the pool has warm water, quality equipment, and a bar next to the pool with a stunning offer of food and drinks

we were greeted with bar drinks vouchers which were complimentary and water on our first day

the pool area is quite small, but not crowded, well laid out, there is a pool bar for lunch and drinks

t so good in the evening)

there is a good bar across the road and 2 supermarkets near by

so i walked around and found my spot for the week behind the poolbar

entertainment was enjoyable and the bar staff were lovely, nice to be indoors for evening entertainment too

i'd say the outdoor bar could be a little closer to the pool

drinks were all good, in the restaurant, in the bar and at the pool

also nice bar restaurant

nice swimming pool and bar with it

staff in bar an restaurant were so friendly and couldn't do enough for us.

the reception area could do with a bar or coffee area

when you book all inclusive like we did you couldn't take a drink at the bar after seven

complex story of a system of vouchers and bar redemption, but when you get to the bar not possible to use if you want two drinks/ luckily not

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

some miserable bar and restaurant staff, condition of terra cafe restaurant

i'd also like to see music playing by the pool upstairs where the bar is during the day

i particularly like the setting the area is quite there is a little coffee bar and a restaurant called el mirador which are superb

didnt like the bar set up ans limited snacks through day .

day of our in hotel stay in bar we order a cocktail which was deliciuos, but next day other bar attendant didnt know how to

poolside lovely next to sea and no problem getting sunbeds breakfast excellent and a nice little bar within a hundred yards are bars, shops and restaurants the tapas bar is estupendo

effort they put to give a lovely staying in the hotel from the cleaners, chefs, waitress/waiter, bar staff, receptionists and singers

lunch was good and the snack bar with fresh made burgers chips and sandwiches and the drinks at the bar were all

is my second time at barcelo tenerife and i am looking forward for my third

just think snack bar could be opening before midday

snack bar was not great during the night but that’s only you get the midnight munchies like the

super friendly bar staff

) bar staff at the pool were fantastic and very accommodating, made great drinks too

only downside was the ability to get food between 3-7pm there was a pool snack ‘grab and go’ bar but if it was gone it’s gone and often the kids wanted a snack after swimming 5-6pm and there

the royal level beach and bar were also great features, and the staff were friendly and welcoming

the mini bar wasn’t replenished once, we had to call daily to be given some cartons of water

they said it was beef but it was actually pork, another time they refused to give water as the bar was not officially open yet (these are not a biggie individually but it’s meant to be 5 stars

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

great hotel with great bar & restaurant

restaurant and bar weren't working so we had to search for other options in the village

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

there was a seating area at the reception, but not really a bar where you could have some drinks during the day

make the awareness/availability of drinks from the bar on the terrace more obvious.

that was sad to wander around the little town with almost all but one bar open

restaurant and bar facilities restrictive.

there's no bar in the hotel, and the

there was lovely sitting room but a bar would have been a good addition to the facilities.

c)

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there was just

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

areas of the hotel are a little dated - the main bar area and the outside seating area off reception

coffee wasn t great and the service in the lobby bar could be a little slow in the evenings

could expand their juice bar with fresh juices not just upon special request but to the general public

every one of the staff were excellent, especially victor in the lobby bar , what a gentleman

they ve no longer got the sports bar there which was a great relaxed venue in the past!

the pool area and bar are great

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room