size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

nice bar eating area breakfast delicious

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

i don't have any bad comments - apart from maybe the bar being open later!

nicola in the bar was exceptional

couldn't hear the bar downstairs at all from the room

really nice decor in the bar area and restaurant

bar and restaurant area very good and the staff are friendly and hard working

food was very good indeed and obviously the word is out as the restaurant was busy as was the bar and patio

the bar had a great atmosphere and both dinner and breakfast were fantastic, including vegan options

the bar had a good atmosphere

the fact you could take your dogs with you in your room and in the bar made this so much easier for us

bar area nice and cosy, different to what i have seen before

location good for sightseeing,enjoyed food in bar and breakfast,room comfortable.

the restaurant / bar is open to the public could get quite noisy at closing time on busy nights

the size of the room.the bar and pub and friendly staff

the layout was odd - no cosy bar area jacuzzi off not working but never spoiled our weekend .

lovely staff on at breakfast and also in bar at night

staff excellent the food at the bar was spot on

staff excellent on reception, bar and breakfast, i will definitely be stopping again

great hotel, really comfortable and clean rooms. nice bar area and swimming pool/spa facilities.

attractive bar and restaurant

the room and bar areas were very modern and clean

the bar is expensive for soft drinks

hotel has a bar and serves meals but we didnt use this facility as we were travelling around each day

great bar food was lovely and great value for money, all staff really friendly very timely service,

no mini bar in room

we were staying in room 117 which was above the bar and although we didn't hear any noise from people in the bar it was just around 10pm onwards

waiting time at the bar was so frustrating

meal time in the grill i walked round the bar standing in 3 different places to be served and kept getting ignored by 3 different people

either relax in the bar / tv area or exercise in pool / gym

property has been recently refurbished with the bar and associated accommodation centrally located on the main street of newbiggin on the sea and

food fabulous chefs great, bar staff and morning staff excellent lovely treat for our dog millie

the pub restaurant is closed but they said we could get a takeaway and bring it back to the bar to eat

bar is good with decent selection of beers

location close to shops, cafes, bars and restaurants etc the sea & church point literally on the doorstep

had a meal in the bar as restaurant was closed and the service was a bit on slow side

prices for bar and breakfast are reasonably priced and staff were exceptional, the 2 girls in the bar on

food served in the bar on a sunday evening which is very good

bar staff were friendly

bar wasn't overpriced

everything, location, staff, beautiful bar area 10 out of 10 from me.

lovely bar downstairs does very good and affordable

the food is lovely and the whole bar area has a great feel

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

all areas around hotel bar restaurant clean

food in the bar is of high quality, rooms cleaned to a high standard, great atmosphere

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

comfortable rooms. stylish hotel. great bar area. great stay.

excellent location - great bar next door - friendly helpful staff

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

from shower toiletries in room, service at meals and friendliness of staff and bar staff

more staff serving in the bar area at busy times

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

the restaurant and bar great, the only small thing was in the room the wash hand basin was small

bar excellent decor

nice public bar area and good selection of drinks

spacious bar & restaurant

we dined in the bar from the midweek evening set menu

bar prices were very reasonable

it was so nice in the entrance and in the rooms, the restaurant and bar was lovely too.

staff in the restaurant and bar are super-efficient and friendly

location, friendly bar and restaurant staff.

the location / the ships passing by / the bar service & the welcoming feel and staff a generally nice ambiance

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

the bar was small enough for me to feel comfortable to go down alone to have a meal

the bar downstairs was very nice with a tv and sports, good value for money

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

mattress and pillows were very firm for my liking and bar selection is limited

bar staff great

not enough bar staff - long wait for service

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

is on the main road with all the bars and restaurants next door and walking distance

city clean friendly staff lovely breakfast and bar areas nicely

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

i wasn t too bothered by the noise of the bar but i ll sleep through

lovely staff and big rooms. fab bar next door with a nice vibe

bar and bistro, service was excellent, the staff couldn't do enough for you

bar service was very slow. just needed more bar staff.

mostly pretty good, bar a bit expensive

friendly helpful staff both in hotel & in hotel bar bext door

some staff in bar are young and would rather stand and chat with one another than serve guests

nice bar downstairs for food and drink and nice comfortable and clean room

unfortunately due to covid the bar and restaurant were closed but room service was available

convenient to airport, lovely staff, bar facilities

had a lovely afternoon in the bar and then the italian for tea. wake up call too.

the tables in the bar could of had a bit of a clean, nothing to much though

the bar the food and the staff.

the bar was open to drink outside with a telly showing the football and the wify was excellent

liked the facility and the bar downstairs , big red button at the bar is a great way for sales

my room was above the bar - very nice bar at that with outdoor heaters

good location... very clean, friendly staff, lovely bar area

coffee machine in bar not working.

the bar & seating area were comfortable & so was the bedroom

nice bar & restaurant

the lady behind the bar was brilliant. excellent customer service.

nice location lovely staff nice bar and food

how empty the bar was its amazing in there

there is a bar and the prices are not high

returned the bottle opened at the checkout

were lovely and so kind, especially the woman that signed us in was a lovely place to stay and bar was 10/10 cheap drinks too which is unusual will definitely be back

room was nice enough and had a good bar showing sports and restaurant

no vending machines to grab a can of coke or a bar of chocolate.

friendly reception and bar staff. very helpful and professional.

will stay here again as bar great and good price.

good service by staff.especially bar staff late a night when we arrived late.

bar code machine for getting out of the car park is a real pain

the breakfast was excellent and in the evening the bar staff supported my every needs

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

comfortable room, nice bar showing football, staff very friendly

really comfortable bed!! very friendly bar staff.

the food bar not being open till 1pm

bar & bistro are lovely, food good and great selection for breakfast

gary, the bar manager went out of his way to help

bar for a drink, breakfast available in the morning, a fantastic humorous host

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

breakfast room was very nice with a large breakfast bar and comfy sofa

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

the drinks are the bar and cheap as was the cost of the room

bar opened late and easy to drive to

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

microwave or bar fridge in room

all the staff from the manager and reception to the bar tender and maids were so polite and

drinks i have bar expensive but to be expected.

the bar was a lovely place to sit and it had outside space which would have been great if we d had

bar wonderful, we didnt have breakfast

bar was nice and quiet, amazing restaurant with excellent food and staff

our room was located right over the bar and we were a little concerned about sleeping

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

clean hostel with a nice bar and pizza s are lovely

bar area is a

a perfect location, very walkable to the shopping centre and the bars and restaurants

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

group of loud lads in the bar early in the evening that spoiled the ambience for a while

the bar area downstairs was excellent, a very enjoyable experience

staff first class.... reception, bar and restaurant

nice cosy and comfortable bar area with good ambience

the bar staff x x was epic & very accommodating

the hotel's bar is very cool, and the rest of newcastle's nightlife is within just a few minutes' walk

staff were lovely and friendly especially the bar staff they went above and beyond to help

no noise, incredible facilities, spa and bar staff were wonderful

very attentive staff in both the bar and restaurant

hotel bar very expensive but they usually are at all hotels

good value for money, close to city center, nice restaurant and bar around.

staff and bar were l9veto sit and relax in.

reception and bar staff were all lovely and housekeeping were happy to oblige when i asked for coffee & milk too

fact that the bar shut at 11pm

shark bar downstairs is great, short walking distance to

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

love the sandman , and the sharks bar

the location is fab and the bar below is brilliant.

no bar due to refurb

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

great value, clean good breakfast free parking after 6 pm.

personally i thought it was expensive for one night stay and your breakfast and evening meal was not included

nice staff good breakfast

great venue - close to restaurants and water. excellent price and a great breakfast

fabulous location, gorgeous bar and staff, super comfortable bed

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

room was very clean with a really nice bar area to relax

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

lovely bar and breakfast area

the decor is so lovely and the bar has really good vibes

lovely bar next door

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

the bar is just beautiful, the staff were really friendly and welcoming

loved the modern feel and the bar downstairs was very trendy with a dj

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

breakfast and evening bar excellent

lovely rooms, lovely bar area and great, friendly staff.

light and airy feel, the reception area and bar area are well designed and you want to stay and have a drink, the bar prices were very

there was also entertainment in the bar whilst we were there

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

location is ideal in summer weather as its just a lovely short walk across the bridge to the main bars on the quayside but the hotel area itself is nice and quiet, the beds are so so comfy and the

location, clean, modern hotel with bar and restaurant

restaurant and bar ambience, staff friendliness, food and drink quality all excellent.

modern hotel , friendly staff , lovely room , huge bed , fab shower , bar area great

the service at reception, restaurant and bar was excellent.

bar food was excellent, and staff very polite and attentive

lovely bright and clean hotel with great bar area. will definitely stay again.

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

little hotel fantastic food great reception and bar staff was disappointed at 9

the bar was card only. cash is freedom. we need to still take cash.

the immediate area was quiet but only a short walk to great bars and restaurants

the big problem we encountered was not being able to get to the roof top bar ,you hat to pre-book this which is not made clear at the time of booking the hotel and one of

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

the bar closing at 3am

rooms, bed, bar location

the bar was good value too

handy and bar was open till 2pm for people staying at hotel with security at door was fab and bar was really

nick the bar man was an absolute crease. poor lad needs a raise.

bar staff lovely

location and what an amazing hotel, full of history and great bar and very helpful staff

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

restaurants and bars

nice bar too

the only downside of the hotel is the bar prices a little steep

the bar was open 24 hours and you could get food 24 hours plus the location was great

service, after travelling all day we just wanted to shower & put on pjs but had to order from bar

the bar prices are excessive.

room really clean and fresh, nice bar area and excellent breakfast

wish the bar had stayed open a bit later.

very comfortable bed and drinks in the bar were lovely , cocktails ud83cudf78

coffee at breakfast was poor. bar shut at midnight.

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

staff very friendly, easy car park accessibility, restaurant and bar were great

friendly staff, rooms was clean and spacious and food was great in the bar area.

cal lass libby) to bar staff and breakfast - all superb

lived up to expectations - the reception, bar and food were excellent - the location is fabulous for going into town and we had a fabulous

views were lovely at breakfast, in the bar and some of our family rooms

hotel bar and restaurant was good as well

the room, very clean, the staff. particularly the staff at bar and restaurant.

hotel has a great location with great views of the tyne and close to the vibrant key side bars and restaurants

mini-bar, naughty in that it s just pop and water! don t say free bar. bar means alcohol

it's an excellent hotel with a superb bar which is part of gino's restaurant

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

and the hotel was clean and the bar reasonably priced

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

the bar area was lovely for an evening drink/ meal

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

customer service, from reception to bar to breakfast staff

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

lounge bar didn't last long enough

could not work out how to open the mini bar asked staff and still didn't work.

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

the gin bar provides food where we ate a few times

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

there is a bar with everything you could need

no bar yet not for familys but clearly states that.

good location for our event at exhibition park. good bar area. just what we needed and clean.

hotel was spacious with very friendly staff and had a decent bar too

the breakfast was great. bar was lovely. friendly and helpful staff.

wasn t housekeepers to blame one thing i must say on returning to the hotel we headed for the bar for a drink and unfortunately the queue was nearly to the outside door so went straight to our

the bar in this place can be a little more expensive than most of the bars in newcastle, but you'd

on arrival we were given vouchers for a free drink from the bar and vouchers for costa coffee and money off food and drinks, we were not expecting whiowas a

nice reception/foyer and bar area

the decor in bar and restaurant,room lovely, clean and spacious, modern bathroom, peaceful location

we ate in the bar area as we had our puppy but we were well looked after and the staff were very friendly and

setting, friendly staff nothing to much trouble, bar service, evening meal and breakfast where all outstanding

great place to stay rooms beautifully clean and comfortable, bar and restaurant excellent and staff friendly

rooms not directly above bar so very peaceful

maybe a hot drink and snack vending machine in the residential area would be great until the bar opens at 10am no real complaint though we loved it

the bar could do with opening an extra hour. because it s remote 10 is a little early for us

would have liked the bar to stay open for last orders later than 10pm and we would have liked a couple of bottles of

was a smell of something close to the bar area, and you could shell it in the restaurant too, whilst it didn t put us off it needs a

were fantastic , beautifully done and breath taking views of marsden rock and the north sea , bar and restaurant were beautiful, great food and excellent service

went into the bar and everyone was friendly

there’s a bar downstairs where you can relax on an evening

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

lovely stay lovely bar lovely people, really nice for a nice little get away!

was great, the room was clean and comfortable and the bar downstairs had live music on

good bar and lots of entertainments available

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

really lovely hotel,great bar and food and staff excellent

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

the food in the bar and grill was delicious so i definitely recommend that restaurant

waiting and bar staff first class

room was excellent x bar drinks good value x close to places of interest

nice bar

thing really was after had few drinks asked at bar if could purchase bag of ice to take to my room and wasn t aloud to, bit disappointed as

staff, beautiful bar area and restaurant

the restaurant and bar were great, breakfast had lots of choices and delicious

the rooms, bar and restaurant as well as friendly staff.

the rooms are comfortable and the restaurant and bar are always busy because the food is of a good standard and selection