one person serving in the bar..i work in a bar and wanted to help them.

we were early so had a drink in the bar and were served by some very attentive and courteous staff

staff in the bar were amazing

really good food in the bar and not too expensive

grill bar full and only restaurant open was closed for private party.small swimming pool

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

bar food lovely, great room and breakfast

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered

moved to bar and had lots of room, plenty of light, and attentive staff getting me drinks and food as and

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

was superb, nice to have a bar downstairs and food was great

bar staff and restaurant staff where great and friendly

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

the drinks at the bar were a bit expensive

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

really lovely hotel,great bar and food and staff excellent

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

was great, the room was clean and comfortable and the bar downstairs had live music on

under new. management t of the bar & cafe great staff made welcome as regular visitors

the staff were friendly, even though it is above a bar you couldn't hear anything. newly painted

were very nice and friendly, bar prices were good

the staff was really helpful.good fun and happy lot.the people in the bar was friendly was good

good place . bar nice

drinks at the bar were cheap

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

food in thai restaurant exceptional and nice bar downstairs for drinks

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

lovely bar and restaurant on site

the bar / restaurant area has a continental feel

we used the bar and restaurant, great service very attentive staff

i d like to mention the guy behind the bar thursday evening -his name was ewan

would have preferred a dog friendly area in the restaurant as opposed to eating in the bar area.

helpful, our labrador was made welcome, our room was clean and comfortable, we had dinner in the bar area which was delicious, breakfast was amazing - lots of choice for gluten free customers -

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

excellent dog friendly bar & restaurant

fresh milk available from the bar and a teapot in the room small but important things

requested an early check in because we were attending a family funeral and we needed to change clothing after

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

heels downstairs there is a bar where loud music and a drunk client prevent any rest

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

the drinks are the bar and cheap as was the cost of the room

, nice bar and good and really friendly bar staff

location, clean, modern hotel with bar and restaurant

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

very friendly bar staff and nice relaxing bar

fact that the bar shut at 11pm

hotel bar very expensive but they usually are at all hotels

staff and bar were l9veto sit and relax in.

reception and bar staff were all lovely and housekeeping were happy to oblige when i asked for coffee & milk too

the music in the breakfast bar was too loud

reception

views were lovely at breakfast, in the bar and some of our family rooms

staff very friendly, easy car park accessibility, restaurant and bar were great

friendly staff, rooms was clean and spacious and food was great in the bar area.

the bar is festive and the barman, jack, was friendly and super interesting to talk with

the bar was a lovely place to sit and it had outside space which would have been great if we d had

bar wonderful, we didnt have breakfast

the courtyard for pre dinner drinks and bar are was very comfy

drinks i have bar expensive but to be expected.

the bar staff x x was epic & very accommodating

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

no noise, incredible facilities, spa and bar staff were wonderful

very attentive staff in both the bar and restaurant

staff were all very friendly - bar food was exceptional and the family rooms were very spacious

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

group of loud lads in the bar early in the evening that spoiled the ambience for a while

the bar area downstairs was excellent, a very enjoyable experience

in the bar was slightly slow but the restaurant was closed so it was busy

staff first class.... reception, bar and restaurant

customer service, from reception to bar to breakfast staff

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

dissapointed the bar was closed when we got back 2330

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

nice staff good breakfast

the only issue is there was no bath soap or shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

breakfast included

was large ,bed was very comfortable ,plenty towels ,quiet ,very clean ,staff very helpful and breakfast was good for

it's an excellent hotel with a superb bar which is part of gino's restaurant

hotel bar and restaurant was good as well

hotel has a great location with great views of the tyne and close to the vibrant key side bars and restaurants

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

microwave or bar fridge in room

hospitality, good deals on drinks in bar 2-4-1 on some drinks

guest at the hotel denied access to the roof terrace bar

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

the immediate area was quiet but only a short walk to great bars and restaurants

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

the rooftop bar was an unexpected bonus with the best views over the town and tyne

great location, clean , good bar selection and top quality staff

rooms are close to the bar next door so request for a room that s not next to this if you wanted quiet, noise stops

nick the bar man was an absolute crease. poor lad needs a raise.

handy and bar was open till 2pm for people staying at hotel with security at door was fab and bar was really

rooms, bed, bar location

lounge bar didn't last long enough

could not work out how to open the mini bar asked staff and still didn't work.

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

facilities and location are very good. breakfast is nice as is the bar area.

the gin bar provides food where we ate a few times

the bar is just beautiful, the staff were really friendly and welcoming

lovely bar next door

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

loved the modern feel and the bar downstairs was very trendy with a dj

the decor is so lovely and the bar has really good vibes

restaurants and bars

nice bar too

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

bar staff lovely

the bar supervisor was very helpful and very courtesy on our stay

room really clean and fresh, nice bar area and excellent breakfast

an issue with a damaged grab bar in bathroom was dealt with very quickly

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

the bar was open 24 hours and you could get food 24 hours plus the location was great

the only downside of the hotel is the bar prices a little steep

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

good bar and restaurant with pleasant and attentive staff

wish the bar had stayed open a bit later.

the bar area was beautiful, the room was lovely and the bed was very comfy

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

a perfect location, very walkable to the shopping centre and the bars and restaurants

excellent location, nicely refurbished and bar on site

clean hostel with a nice bar and pizza s are lovely

our room was located right over the bar and we were a little concerned about sleeping

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

nice reception/foyer and bar area

the breakfast was great. bar was lovely. friendly and helpful staff.

bar staff amazing

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

on arrival we were given vouchers for a free drink from the bar and vouchers for costa coffee and money off food and drinks, we were not expecting whiowas a

room was very clean with a really nice bar area to relax

lovely bar and breakfast area

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

the customer service was very friendly and bar was well furnished, good value for money

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

and the hotel was clean and the bar reasonably priced

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

lovely rooms, lovely bar area and great, friendly staff.

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

light and airy feel, the reception area and bar area are well designed and you want to stay and have a drink, the bar prices were very

there was also entertainment in the bar whilst we were there

restaurant and bar ambience, staff friendliness, food and drink quality all excellent.

recommended the indigo to others a special shout out to daniel on reception and laura behind the bar these two made our holiday

the lobby and bar of the hotel is very stylish and the location is very

lovely bright and clean hotel with great bar area. will definitely stay again.

modern hotel , friendly staff , lovely room , huge bed , fab shower , bar area great

there’s a bar downstairs where you can relax on an evening

downstairs bar with pool tables

went into the bar and everyone was friendly

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

lovely stay lovely bar lovely people, really nice for a nice little get away!

shark bar downstairs is great, short walking distance to

no bar due to refurb

woman on reception was lovely and bar staff were friendly and very helpful

love the sandman , and the sharks bar

the location is fab and the bar below is brilliant.

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

bar for a drink, breakfast available in the morning, a fantastic humorous host

the bar is situated on the ground floor and the staff were very helpful

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

we had a late lunch in the bar which was very nice and the staff who looked after us were very pleasant and attentive

the decor of rooms and bar is great

staff nice room music was excellent in bar nice atmosphere reasonably priced drinks really enjoyed the stay was only one night but enjoyed

great location bar area and bedrooms immaculate

lovely bar fantastic staff and great location room basic but nice

clean, warm, lovely library bar and a great

nothing except that the bar menu is a little limited but not a problem

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

the bar was very relaxing and the restaurant was soothing

we had a lovely meal in the library bar prior to the event and an amazing breakfast the following day

bar & bistro are lovely, food good and great selection for breakfast

really comfortable bed!! very friendly bar staff.

the food bar not being open till 1pm

gary, the bar manager went out of his way to help

comfortable room, nice bar showing football, staff very friendly

bar prices very reasonable and food choices good

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

the bar the food and the staff.

good location... very clean, friendly staff, lovely bar area

liked the facility and the bar downstairs , big red button at the bar is a great way for sales

my room was above the bar - very nice bar at that with outdoor heaters

the bar was open to drink outside with a telly showing the football and the wify was excellent

bar service was very slow. just needed more bar staff.

lovely bar too

mostly pretty good, bar a bit expensive

friendly helpful staff both in hotel & in hotel bar bext door

were very friendly and helpful , lovely welcoming place to stay , beautiful reception area and bar

good location for our event at exhibition park. good bar area. just what we needed and clean.

the hotel staff, bar and pool table

no bar yet not for familys but clearly states that.

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

there is a bar with everything you could need

we were in was very comfortable and impeccably prepared too, with easy access to the reception, bar and restaurants

from reception to bar staff were very friendly and welcoming

spacious good idea patio doors open for golf access neat bar area very friendly staff from the moment we arrived to depart thank

bar service was excellent, friendly and professional throughout our evening

menu choices could have been better strong smelling lillie's in bar area off putting

clean rooms great restaurant and bar facilities in the stables restaurant very good prices in the restaurant excellent breakfast and

grounds were absolutely stunning, the restaurant and bar was perfect and so was the lovely

loved the stables bar and restaurant.

great service the stables restaurant and bar was amazing, food was top class as was the service

the stables where they had the dining room and bar was simply stunning

trip as uber is really cheap, the bussninesses nearby were really busy during the day

is on the main road with all the bars and restaurants next door and walking distance

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

city clean friendly staff lovely breakfast and bar areas nicely

the mirror secured on the wall at thd other side with no sockets making it hard to get ready but bar that everything was fantastic

the bar / lounge is great and, although there are a number of pubs and restaurants in the village of

bar was a lovely area decorated nicely with great choice of beersthefood was excellent

brilliant staff both on reception and in the bar :)

the lounge bar does a mix of bar meals and light bites - which are tasty

staff on reception were great, staff in the bar too

15pm and check in was through the bar area

very comfortable room, lovely bar and restaurant.

after dinner and a more relaxing space would have been nice - we were offered the downstairs bar but didn t want to be on our own and loose the

the bar and restaurant had a brilliant atmosphere and the food was amazing and very well priced

was a lovely, clean hotel with a bar and restaurant

the only negative was the bar drinks weren t the best.

the bar was small enough for me to feel comfortable to go down alone to have a meal

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

the bar downstairs was very nice with a tv and sports, good value for money

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

the staff were super helpful and our bar meal was fabulous

the restaurant and bar are nice and the staff were really friendly and helpful

room was amazing and bar was inviting also

had a wait at bar for drinks but there was a wedding on so only a little niggle!

there is only this cottage and the nearby black horse beamish restaurant and bar that belongs to the same property

waiting and bar staff first class

the food in the bar and grill was delicious so i definitely recommend that restaurant

room was excellent x bar drinks good value x close to places of interest

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

nice bar

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

location yet close to good restaurants and bars

extremely clean, good shower, well stocked mini bar and snacks

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

loved all the car parking availability too

good parking and good location

nice rooms, restaurant and relaxing bar area

log fire and leather sofas to sink into in the bar area

loved the fire truck bar was very cosy can t wait to book again we where in the captain cooks room this time so will

the wedding i attended was in the hot spot bar - loved the outside venue with heaters, blankets and hot water bottles

a gentl at the bar said my larger was flat i couldn't tell but the barman threw it away and brought in other staff

new and clean. 2 years old. not too big. nice compact bar and restaurant. good breakfast.

the room the bar the restaurant were all very good

lovely hotel, very friendly staff. breakfast super. evening bar meal ok.

location excellent, room very comfortable and lovely bar area

staff on reception where more then helpful. blonde lad with tongue bar mainly

oh and a 24 hour bar too

nice bar and huge lounge area

lovely bar area

modern, new .. everything works , nice bar area, lovely service from staff

coffee machine broken in restaurant & bar at same time

everything, clean amazing staff are friendly and a fabulous bar attached.

adjoining bar was perfect and food was lovely, ate dinner and breakfast with 2 children and was great value

breakfast was nice although not included in the little bar next door

e pubs, restaurants, so we used the hotel bar and

the girl on reception was friendly chatty and just , brilliant ud83eudd29 all the staff in the bar a young blonde girl and a young man where again friendly and chatty and brilliant ud83eudd29

food at highfield was still exceptionally good though choices limited to bar meals with chips or a thai restaurant

the service in the bar and restaurant both for our evening meal and breakfast was really good and friendly

efs, you food was amazing)

staff so friendly, excellent breakfast and beautiful thai meal at the restaurant ud83dude00 bar meal was also very good

the language of one local person in bar was not necessary.

bar and food areas were spot on and staff pleasant

no bar service. wanted a bottle of water to be told bar shut

a bonus also, i loved using the pool, jacuzzi sauna ect, the food was delicious, drinks in the bar were reasonably priced and it was excellent being able able to take my dogs

didn't fancy eating the menu on offer in the bar area

bath and a shower a safe and was very clean and bar was cosy

the view and been able to take my dog with me in the bar and for breakfast

the sea view and bar downstairs

location. as a family i like the bunk beds for the kids. restaurant and bar is very good.

have been great to know what was going on in the bar downstairs as there was a quiz on and it was a bit late to join after returning to the hotel

in the evening the bar was lively and well stocked with plenty of seats inside and out

both the bar meal i had and the cooked breakfast were not that great

great bar on site. stunning views. quirky decor.

welcoming reception, comfortable rooms and lovely bar area and restaurant

hotel the bar perfect the rooms clean comfortable perfect location the beach just over the road the best

we are in the bar in our first night, food was beautiful, as was the breakfast we both had each morning

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

good food, bar and breakfast area within the hotel

comfortable rooms. stylish hotel. great bar area. great stay.

excellent location - great bar next door - friendly helpful staff

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

we were staying in room 117 which was above the bar and although we didn't hear any noise from people in the bar it was just around 10pm onwards

either relax in the bar / tv area or exercise in pool / gym

meal time in the grill i walked round the bar standing in 3 different places to be served and kept getting ignored by 3 different people

it's always clean....the bar staff are amazing.... brilliant swimming pool

we ate the previous evening in the sports bar and the food was excellent however a special mention should go to