bar prices were very reasonable

the location / the ships passing by / the bar service & the welcoming feel and staff a generally nice ambiance

it was so nice in the entrance and in the rooms, the restaurant and bar was lovely too.

only to be told would have to sit in bar when we arrived for meal as a private function was on in the restaurant

night in the bar and had friends visiting so couldn't talk very easily to them

the newly refurbished bar was not open which was disappointing

we ate in the bar in the evening, the food was great

just the lighting in the bar is very strip light bright. not very atmospheric

room was nice enough and had a good bar showing sports and restaurant

the bar had no atmosphere and the music was awful so i only had one drink and left

everything, location, staff, beautiful bar area 10 out of 10 from me.

all areas around hotel bar restaurant clean

nice clean and spacious room- lovely relaxing bar and restaurant area

lovely bar downstairs does very good and affordable

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

no mini bar in room

we ate the previous evening in the sports bar and the food was excellent however a special mention should go to

coffee, selection in room cpould be better especially with the bar closing

meal time in the grill i walked round the bar standing in 3 different places to be served and kept getting ignored by 3 different people

it's always clean....the bar staff are amazing.... brilliant swimming pool

bar opened late and easy to drive to

good value , clean comfortable. nice bar downstairs doing good food.

hospitality, good deals on drinks in bar 2-4-1 on some drinks

microwave or bar fridge in room

the bar was great with lovely bar staff

would have liked the bar to stay open for last orders later than 10pm and we would have liked a couple of bottles of

the unusual setting, the weird and wonderful underground bar and restaurant the magnificent view

maybe a hot drink and snack vending machine in the residential area would be great until the bar opens at 10am no real complaint though we loved it

was a smell of something close to the bar area, and you could shell it in the restaurant too, whilst it didn t put us off it needs a

lift access from the car park to rooms and to the bar reception and function rooms

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the drinks are the bar and cheap as was the cost of the room

great bar with great prices, we even received a free drink on checking in

i don't have any bad comments - apart from maybe the bar being open later!

nice bar eating area breakfast delicious

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

couldn't hear the bar downstairs at all from the room

nicola in the bar was exceptional

bar prices very reasonable and food choices good

bar staff great

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

little hotel fantastic food great reception and bar staff was disappointed at 9

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

have been great to know what was going on in the bar downstairs as there was a quiz on and it was a bit late to join after returning to the hotel

the sea view and bar downstairs

the view and been able to take my dog with me in the bar and for breakfast

in the evening the bar was lively and well stocked with plenty of seats inside and out

leather seats in bar area ripped and worn

bath and a shower a safe and was very clean and bar was cosy

welcome and dog friendly room was lovely staff in the swimming pool area amazing and so helpful bar area clean and again friendly staff location and parking

no bar service. wanted a bottle of water to be told bar shut

the spa facilities are excellent, bar lovely and cosy with a good selection, the staff were very friendly

bar and food areas were spot on and staff pleasant

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

restaurant and bar are a little expensive and you get a surcharge for service

the suite was lovely with a great choice of snacks and mini bar choices too

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

all the staff from the manager and reception to the bar tender and maids were so polite and

bar was nice and quiet, amazing restaurant with excellent food and staff

bar wonderful, we didnt have breakfast

the bar is festive and the barman, jack, was friendly and super interesting to talk with

the bar was a lovely place to sit and it had outside space which would have been great if we d had

nice room comfy bed nice staff good bar food

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

mattress and pillows were very firm for my liking and bar selection is limited

the bar downstairs was very nice with a tv and sports, good value for money

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

trip as uber is really cheap, the bussninesses nearby were really busy during the day

lovely staff and big rooms. fab bar next door with a nice vibe

the mirror secured on the wall at thd other side with no sockets making it hard to get ready but bar that everything was fantastic

i wasn t too bothered by the noise of the bar but i ll sleep through

is on the main road with all the bars and restaurants next door and walking distance

bar service was very slow. just needed more bar staff.

friendly helpful staff both in hotel & in hotel bar bext door

some staff in bar are young and would rather stand and chat with one another than serve guests

lovely bar too

bar and bistro, service was excellent, the staff couldn't do enough for you

my room was above the bar - very nice bar at that with outdoor heaters

good location... very clean, friendly staff, lovely bar area

the bar was open to drink outside with a telly showing the football and the wify was excellent

liked the facility and the bar downstairs , big red button at the bar is a great way for sales

there's a very good bar on site if you fancy a drink or a bite to eat

really comfortable bed!! very friendly bar staff.

the food bar not being open till 1pm

comfortable room, nice bar showing football, staff very friendly

gary, the bar manager went out of his way to help

bar & bistro are lovely, food good and great selection for breakfast

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

the breakfast was excellent and in the evening the bar staff supported my every needs

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

staff and bar were l9veto sit and relax in.

good value for money, close to city center, nice restaurant and bar around.

fact that the bar shut at 11pm

very friendly bar staff and nice relaxing bar

hotel bar very expensive but they usually are at all hotels

bar for a drink, breakfast available in the morning, a fantastic humorous host

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

breakfast room was very nice with a large breakfast bar and comfy sofa

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

the bar is situated on the ground floor and the staff were very helpful

in the bar was slightly slow but the restaurant was closed so it was busy

group of loud lads in the bar early in the evening that spoiled the ambience for a while

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

nice cosy and comfortable bar area with good ambience

the bar area downstairs was excellent, a very enjoyable experience

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

location, clean, modern hotel with bar and restaurant

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

location is ideal in summer weather as its just a lovely short walk across the bridge to the main bars on the quayside but the hotel area itself is nice and quiet, the beds are so so comfy and the

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

amazing decor, super friendly restaurant and bar staff

very attentive staff in both the bar and restaurant

the hotel's bar is very cool, and the rest of newcastle's nightlife is within just a few minutes' walk

staff were all very friendly - bar food was exceptional and the family rooms were very spacious

both the bar meal i had and the cooked breakfast were not that great

we are in the bar in our first night, food was beautiful, as was the breakfast we both had each morning

liked that there was a good bar on site that served meals

great bar on site. stunning views. quirky decor.

hotel the bar perfect the rooms clean comfortable perfect location the beach just over the road the best

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

bugger breakfast which was great value even had vegan sausages

breakfast included

great budget hotel. good staff simple clean and comfortable rooms good breakfast. perfect.

nice staff good breakfast

bar area is a

the bar has a great selection of drinks and are reasonably priced

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

excellent location, nicely refurbished and bar on site

our room was located right over the bar and we were a little concerned about sleeping

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

excellent location - great bar next door - friendly helpful staff

comfortable rooms. stylish hotel. great bar area. great stay.

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

good food, bar and breakfast area within the hotel

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

cal lass libby) to bar staff and breakfast - all superb

only downside drinks from bar very expensive, but for the hotel prices where in line with what we paid for room

reception

friendly staff, rooms was clean and spacious and food was great in the bar area.

lived up to expectations - the reception, bar and food were excellent - the location is fabulous for going into town and we had a fabulous

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

under new. management t of the bar & cafe great staff made welcome as regular visitors

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

was great, the room was clean and comfortable and the bar downstairs had live music on

we ate in the bar in the evening and the food was very good and excellent value for money

service in bar slightly slow

one person serving in the bar..i work in a bar and wanted to help them.

grill bar full and only restaurant open was closed for private party.small swimming pool

we were early so had a drink in the bar and were served by some very attentive and courteous staff

the bar prices were a bit high

arrived early but the room was ready and we could have pre match drinks in a relaxed comfortable bar within a

location excellent, room very comfortable and lovely bar area

new and clean. 2 years old. not too big. nice compact bar and restaurant. good breakfast.

staff on reception where more then helpful. blonde lad with tongue bar mainly

lovely hotel, very friendly staff. breakfast super. evening bar meal ok.

the bar is just beautiful, the staff were really friendly and welcoming

loved the modern feel and the bar downstairs was very trendy with a dj

lovely bar next door

the decor is so lovely and the bar has really good vibes

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

the big problem we encountered was not being able to get to the roof top bar ,you hat to pre-book this which is not made clear at the time of booking the hotel and one of

guest at the hotel denied access to the roof terrace bar

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

the immediate area was quiet but only a short walk to great bars and restaurants

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

lovely bar and breakfast area

room was very clean with a really nice bar area to relax

fabulous location, gorgeous bar and staff, super comfortable bed

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

bar staff were friendly

had a meal in the bar as restaurant was closed and the service was a bit on slow side

food served in the bar on a sunday evening which is very good

wi-fi. bar did not stay open late for residents.

prices for bar and breakfast are reasonably priced and staff were exceptional, the 2 girls in the bar on

the breakfast buffet was tasty and there is an evening meal/ bar option until 9

handy and bar was open till 2pm for people staying at hotel with security at door was fab and bar was really

rooms, bed, bar location

great location, clean , good bar selection and top quality staff

nick the bar man was an absolute crease. poor lad needs a raise.

lovely hotel. very modern and staff were very friendly. great atmosphere at the bar with the dj

hotel bar and restaurant was good as well

the room, very clean, the staff. particularly the staff at bar and restaurant.

it's an excellent hotel with a superb bar which is part of gino's restaurant

hotel has a great location with great views of the tyne and close to the vibrant key side bars and restaurants

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

breakfast and evening bar excellent

the layout was spacious with plenty of space to sit and relax in the bar area

there was also entertainment in the bar whilst we were there

light and airy feel, the reception area and bar area are well designed and you want to stay and have a drink, the bar prices were very

dissapointed the bar was closed when we got back 2330

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

customer service, from reception to bar to breakfast staff

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

the bar supervisor was very helpful and very courtesy on our stay

restaurants and bars

location and what an amazing hotel, full of history and great bar and very helpful staff

bar staff lovely

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

the bar was open 24 hours and you could get food 24 hours plus the location was great

the only downside of the hotel is the bar prices a little steep

the bar prices are excessive.

an issue with a damaged grab bar in bathroom was dealt with very quickly

good bar and restaurant with pleasant and attentive staff

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

coffee at breakfast was poor. bar shut at midnight.

very comfortable bed and drinks in the bar were lovely , cocktails ud83cudf78

the bar area was beautiful, the room was lovely and the bed was very comfy

the service at reception, restaurant and bar was excellent.

bar food was excellent, and staff very polite and attentive

complementary mini bar items

recommended the indigo to others a special shout out to daniel on reception and laura behind the bar these two made our holiday

restaurant and bar ambience, staff friendliness, food and drink quality all excellent.

shark bar downstairs is great, short walking distance to

no bar due to refurb

woman on reception was lovely and bar staff were friendly and very helpful

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

the location is fab and the bar below is brilliant.

the gin bar provides food where we ate a few times

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

lounge bar didn't last long enough

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

facilities and location are very good. breakfast is nice as is the bar area.

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

and the hotel was clean and the bar reasonably priced

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

coffee machine broken in restaurant & bar at same time

modern and very clean open lobby which led to the bar then breakfast area.

lovely bar area

oh and a 24 hour bar too

nice bar and huge lounge area

the breakfast was great. bar was lovely. friendly and helpful staff.

the bar in this place can be a little more expensive than most of the bars in newcastle, but you'd

nice reception/foyer and bar area

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

wasn t housekeepers to blame one thing i must say on returning to the hotel we headed for the bar for a drink and unfortunately the queue was nearly to the outside door so went straight to our

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

the bar is nice, the breakfast was good

the bar area is comfy and modern

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

there is a bar with everything you could need

no bar yet not for familys but clearly states that.

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

were very nice and friendly, bar prices were good

bar prices were very reasonable

the staff was really helpful.good fun and happy lot.the people in the bar was friendly was good

the staff were friendly, even though it is above a bar you couldn't hear anything. newly painted

good place . bar nice

felt the food in the bar & restaurant was a little pricey for what you were getting

bar and restaurant were ideal, we ordered some food in the evening whilst our children played table

staff excellent the food at the bar was spot on

staff excellent on reception, bar and breakfast, i will definitely be stopping again

lovely staff on at breakfast and also in bar at night

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

there’s a bar downstairs where you can relax on an evening

nice bar with a pool table downstairs

went into the bar and everyone was friendly

downstairs bar with pool tables

was superb, nice to have a bar downstairs and food was great

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

the drinks at the bar were a bit expensive

bar staff and restaurant staff where great and friendly

good service by staff.especially bar staff late a night when we arrived late.

bar code machine for getting out of the car park is a real pain

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and

no vending machines to grab a can of coke or a bar of chocolate.

friendly reception and bar staff. very helpful and professional.

the bar area is also very welcoming, with excellent food

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

good bar and lounge facilities

bar food lovely, great room and breakfast