food was very good indeed and obviously the word is out as the restaurant was busy as was the bar and patio

really nice decor in the bar area and restaurant

bar and restaurant area very good and the staff are friendly and hard working

the bar had a great atmosphere and both dinner and breakfast were fantastic, including vegan options

the bar had a good atmosphere

bar area nice and cosy, different to what i have seen before

is the 2nd time we have stayed here, found it perfect for what we needed and have the bar next door which does food is convenient

location good for sightseeing,enjoyed food in bar and breakfast,room comfortable.

would be nice if the bar had a local real ale

the size of the room.the bar and pub and friendly staff

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

the bar is nice, the breakfast was good

to add to this, the coffee machine in the bar was broken, but i survived

great bar area with a lovely atmosphere and decent food

good food nice rooms friendly bar staff the big lad chris is very good

felt the food in the bar & restaurant was a little pricey for what you were getting

great hotel, really comfortable and clean rooms. nice bar area and swimming pool/spa facilities.

staff excellent on reception, bar and breakfast, i will definitely be stopping again

hotel is lovely, the bar was stylish, loved that there was a kids entertainment space, the room was nice and all the

big, clean rooms, nice bar and leisure areas

attractive bar and restaurant

the room and bar areas were very modern and clean

the bar is expensive for soft drinks

hotel has a bar and serves meals but we didnt use this facility as we were travelling around each day

great bar food was lovely and great value for money, all staff really friendly very timely service,

nicola in the bar was exceptional

couldn't hear the bar downstairs at all from the room

i don't have any bad comments - apart from maybe the bar being open later!

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

nice bar eating area breakfast delicious

everything fine just music in the bar over the weekend on till the early hours

bar meal well priced big portion very tasty

food fabulous chefs great, bar staff and morning staff excellent lovely treat for our dog millie

the bar had a good selection and prices were reasonable

bar is good with decent selection of beers

prices for bar and breakfast are reasonably priced and staff were exceptional, the 2 girls in the bar on

had a meal in the bar as restaurant was closed and the service was a bit on slow side

bar staff were friendly

bar wasn't overpriced

food served in the bar on a sunday evening which is very good

nice public bar area and good selection of drinks

bar excellent decor

spacious bar & restaurant

only thing was our room was right above karaoke in bar but it did stop before 11.00pm

the restaurant and bar great, the only small thing was in the room the wash hand basin was small

excellent location - great bar next door - friendly helpful staff

comfortable rooms. stylish hotel. great bar area. great stay.

good food, bar and breakfast area within the hotel

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

it's always clean....the bar staff are amazing.... brilliant swimming pool

coffee, selection in room cpould be better especially with the bar closing

no mini bar in room

had a couple of bar meals the fish & chips you had a job to find the fish & the vegetarian curry which was good

nice modern hotel nice restaurant and bar and good breakfast selection as well

the lady behind the bar was brilliant. excellent customer service.

clean comfortable, bar meal was beautiful thank you

coffee machine in bar not working.

nice bar & restaurant

there is a good bar reasonably priced with offers on drinks on certain

small bar area.usually croded

the tables in the bar could of had a bit of a clean, nothing to much though

nice bar downstairs for food and drink and nice comfortable and clean room

nothing to dislike. bar downstairs convivial but as usual fairly costlyud83eudd37

we had a nice drink and snack in bar in evening

from shower toiletries in room, service at meals and friendliness of staff and bar staff

restaurant and bar are a little expensive and you get a surcharge for service

more staff serving in the bar area at busy times

extremely clean, good shower, well stocked mini bar and snacks

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

good service by staff.especially bar staff late a night when we arrived late.

friendly reception and bar staff. very helpful and professional.

will stay here again as bar great and good price.

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and

the decor in bar and restaurant,room lovely, clean and spacious, modern bathroom, peaceful location

breakfast and dinner were delicious, especially the trout, and the bar was well stocked

we ate in the bar area as we had our puppy but we were well looked after and the staff were very friendly and

setting, friendly staff nothing to much trouble, bar service, evening meal and breakfast where all outstanding

was very cold, minus 5 centigrade at night, restaurant, bar and our lovely room alway very warm and comfortable

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

the only negative was the bar drinks weren t the best.

mattress and pillows were very firm for my liking and bar selection is limited

the bar downstairs was very nice with a tv and sports, good value for money

the bar was small enough for me to feel comfortable to go down alone to have a meal

lovely staff and big rooms. fab bar next door with a nice vibe

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

i wasn t too bothered by the noise of the bar but i ll sleep through

city clean friendly staff lovely breakfast and bar areas nicely

nice clean and spacious room- lovely relaxing bar and restaurant area

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

food in bar reasonably priced

the food is lovely and the whole bar area has a great feel

lovely bar downstairs does very good and affordable

bar staff great

not enough bar staff - long wait for service

plenty of choice on the breakfast bar and a large full breakfast if you preferred

great size room. very welcoming staff. superb food and good bar prices.

bar prices very reasonable and food choices good

phoenix bar lovely and

lovely bar too

bar and bistro, service was excellent, the staff couldn't do enough for you

bar service was very slow. just needed more bar staff.

were very friendly and helpful , lovely welcoming place to stay , beautiful reception area and bar

the bar was open to drink outside with a telly showing the football and the wify was excellent

the bar the food and the staff.

my room was above the bar - very nice bar at that with outdoor heaters

there's a very good bar on site if you fancy a drink or a bite to eat

liked the facility and the bar downstairs , big red button at the bar is a great way for sales

the breakfast was excellent and in the evening the bar staff supported my every needs

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

gary, the bar manager went out of his way to help

comfortable room, nice bar showing football, staff very friendly

bar & bistro are lovely, food good and great selection for breakfast

really comfortable bed!! very friendly bar staff.

the food bar not being open till 1pm

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

breakfast room was very nice with a large breakfast bar and comfy sofa

bar for a drink, breakfast available in the morning, a fantastic humorous host

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

the bar is situated on the ground floor and the staff were very helpful

only to be told would have to sit in bar when we arrived for meal as a private function was on in the restaurant

relaxed atmosphere in a spacious bar area

the location / the ships passing by / the bar service & the welcoming feel and staff a generally nice ambiance

bar prices were very reasonable

staff in the restaurant and bar are super-efficient and friendly

excellent location, nicely refurbished and bar on site

bar area is a

a perfect location, very walkable to the shopping centre and the bars and restaurants

the bar has a great selection of drinks and are reasonably priced

our room was located right over the bar and we were a little concerned about sleeping

love the sandman , and the sharks bar

woman on reception was lovely and bar staff were friendly and very helpful

shark bar downstairs is great, short walking distance to

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

no bar due to refurb

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

the drinks are the bar and cheap as was the cost of the room

great bar with great prices, we even received a free drink on checking in

bar wonderful, we didnt have breakfast

the bar is festive and the barman, jack, was friendly and super interesting to talk with

the courtyard for pre dinner drinks and bar are was very comfy

all the staff from the manager and reception to the bar tender and maids were so polite and

the bar was a lovely place to sit and it had outside space which would have been great if we d had

the bar area downstairs was excellent, a very enjoyable experience

group of loud lads in the bar early in the evening that spoiled the ambience for a while

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

room was very clean with a really nice bar area to relax

the customer service was very friendly and bar was well furnished, good value for money

lovely bar and breakfast area

fabulous location, gorgeous bar and staff, super comfortable bed

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

there was no mini bar in the room so even for our own drinks we could not keep them cool.

light and airy feel, the reception area and bar area are well designed and you want to stay and have a drink, the bar prices were very

there was also entertainment in the bar whilst we were there

lovely rooms, lovely bar area and great, friendly staff.

the bar is just beautiful, the staff were really friendly and welcoming

lovely bar next door

loved the modern feel and the bar downstairs was very trendy with a dj

the decor is so lovely and the bar has really good vibes

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

the hotel's bar is very cool, and the rest of newcastle's nightlife is within just a few minutes' walk

amazing decor, super friendly restaurant and bar staff

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

no noise, incredible facilities, spa and bar staff were wonderful

very attentive staff in both the bar and restaurant

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

location, friendly staff, clean rooms, breakfast was amazing, lots to choose from

great value, clean good breakfast free parking after 6 pm.

nice staff good breakfast

was large ,bed was very comfortable ,plenty towels ,quiet ,very clean ,staff very helpful and breakfast was good for

modern hotel , friendly staff , lovely room , huge bed , fab shower , bar area great

the service at reception, restaurant and bar was excellent.

restaurant and bar ambience, staff friendliness, food and drink quality all excellent.

bar food was excellent, and staff very polite and attentive

the lobby and bar of the hotel is very stylish and the location is very

paying those prices for it super friendly staff aswell verry clean rooms great signal on wiffi bar and drinks are cheap would definitely recommend paying the extra for a river view

hotel bar very expensive but they usually are at all hotels

very friendly bar staff and nice relaxing bar

staff and bar were l9veto sit and relax in.

fact that the bar shut at 11pm

there is a bar with everything you could need

hotel was spacious with very friendly staff and had a decent bar too

no bar yet not for familys but clearly states that.

good location for our event at exhibition park. good bar area. just what we needed and clean.

the hotel staff, bar and pool table

just the lighting in the bar is very strip light bright. not very atmospheric

room was nice enough and had a good bar showing sports and restaurant

the bar had no atmosphere and the music was awful so i only had one drink and left

we ate in the bar in the evening, the food was great

the newly refurbished bar was not open which was disappointing

restaurants and bars

the bar supervisor was very helpful and very courtesy on our stay

nice bar too

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

bar staff lovely

the breakfast buffet was tasty and there is an evening meal/ bar option until 9

handy and bar was open till 2pm for people staying at hotel with security at door was fab and bar was really

great location, clean , good bar selection and top quality staff

the bar was good value too

nick the bar man was an absolute crease. poor lad needs a raise.

the bar prices are excessive.

an issue with a damaged grab bar in bathroom was dealt with very quickly

the only downside of the hotel is the bar prices a little steep

room really clean and fresh, nice bar area and excellent breakfast

the bar was open 24 hours and you could get food 24 hours plus the location was great

the bar area was beautiful, the room was lovely and the bed was very comfy

wish the bar had stayed open a bit later.

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

good bar and restaurant with pleasant and attentive staff

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

the big problem we encountered was not being able to get to the roof top bar ,you hat to pre-book this which is not made clear at the time of booking the hotel and one of

the bar was card only. cash is freedom. we need to still take cash.

the immediate area was quiet but only a short walk to great bars and restaurants

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

location is ideal in summer weather as its just a lovely short walk across the bridge to the main bars on the quayside but the hotel area itself is nice and quiet, the beds are so so comfy and the

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

bar opened late and easy to drive to

hospitality, good deals on drinks in bar 2-4-1 on some drinks

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

and the hotel was clean and the bar reasonably priced

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

mini-bar, naughty in that it s just pop and water! don t say free bar. bar means alcohol

the room, very clean, the staff. particularly the staff at bar and restaurant.

hotel bar and restaurant was good as well

the music in the breakfast bar was too loud

staff very friendly, easy car park accessibility, restaurant and bar were great

lived up to expectations - the reception, bar and food were excellent - the location is fabulous for going into town and we had a fabulous

views were lovely at breakfast, in the bar and some of our family rooms

friendly staff, rooms was clean and spacious and food was great in the bar area.

lounge bar didn't last long enough

the gin bar provides food where we ate a few times

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

facilities and location are very good. breakfast is nice as is the bar area.

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

customer service, from reception to bar to breakfast staff

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

the bar area was lovely for an evening drink/ meal

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

the bar in this place can be a little more expensive than most of the bars in newcastle, but you'd

the breakfast was great. bar was lovely. friendly and helpful staff.

on arrival we were given vouchers for a free drink from the bar and vouchers for costa coffee and money off food and drinks, we were not expecting whiowas a

wasn t housekeepers to blame one thing i must say on returning to the hotel we headed for the bar for a drink and unfortunately the queue was nearly to the outside door so went straight to our

nice reception/foyer and bar area

little hotel fantastic food great reception and bar staff was disappointed at 9

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

nice bar with a pool table downstairs

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

lovely stay lovely bar lovely people, really nice for a nice little get away!

room was excellent x bar drinks good value x close to places of interest

nice bar

cocktail from the bar was weak, had to send it back to be re-made

bar food was good in portion size and breakfast buffet was very well stocked with plenty choices to

waiting and bar staff first class

was unusual, the accommodation was in the motel style, the bar & restaurant were in the italian style, very rustic, beautifully decorated and the food was

staff, beautiful bar area and restaurant

thing really was after had few drinks asked at bar if could purchase bag of ice to take to my room and wasn t aloud to, bit disappointed as

the restaurant and bar were great, breakfast had lots of choices and delicious

accommodation, fabulous hotel clean fresh and everything you need for a stay, beautiful bar and restaurant, value for money and excellent menu , with earlybird specials and sunday lunch

a shame the comfy main bar in the hotel was closed but you can go to the on-site pub for a drink although the food there

loved the linden pub,restaurant, choice of food and bar menu in the hotel, something for everyone

bar a bit expensive

food in the bar was outstanding and good value for money

excellent bar meal and good breakfast

everyone very helpful landlady very friendly good breakfast hood bar food.

was great, the room was clean and comfortable and the bar downstairs had live music on

under new. management t of the bar & cafe great staff made welcome as regular visitors

we ate in the bar in the evening and the food was very good and excellent value for money

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so