the rooms are comfortable and the restaurant and bar are always busy because the food is of a good standard and selection

staff, beautiful bar area and restaurant

accommodation, fabulous hotel clean fresh and everything you need for a stay, beautiful bar and restaurant, value for money and excellent menu , with earlybird specials and sunday lunch

no tissues in room. our room had no towel rail. bed was very low. no bar soap in bathroom.

top hotel in newcastle centre before - and being refused to take our dog in to the restaurant or bar - plus having to pay extra for a pet

nice bar

room was excellent x bar drinks good value x close to places of interest

waiting and bar staff first class

bar and grill onsite

bar food was good in portion size and breakfast buffet was very well stocked with plenty choices to

bar code machine for getting out of the car park is a real pain

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and

friendly reception and bar staff. very helpful and professional.

good service by staff.especially bar staff late a night when we arrived late.

no vending machines to grab a can of coke or a bar of chocolate.

no bar yet not for familys but clearly states that.

there is a bar with everything you could need

good location for our event at exhibition park. good bar area. just what we needed and clean.

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

bar was a lovely area decorated nicely with great choice of beersthefood was excellent

staff on reception were great, staff in the bar too

great bar with atmosphere

brilliant staff both on reception and in the bar :)

the bar / lounge is great and, although there are a number of pubs and restaurants in the village of

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

nice bar with a pool table downstairs

there’s a bar downstairs where you can relax on an evening

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

loved all the car parking availability too

good parking and good location

we had a nice drink and snack in bar in evening

the tables in the bar could of had a bit of a clean, nothing to much though

room was comfortable the bar and restaurant good

small bar area.usually croded

had a lovely afternoon in the bar and then the italian for tea. wake up call too.

nice location lovely staff nice bar and food

clean comfortable, bar meal was beautiful thank you

there is a good bar reasonably priced with offers on drinks on certain

nice bar & restaurant

we had a bar meal it was delicious and also a drink good price

woman on reception was lovely and bar staff were friendly and very helpful

shark bar downstairs is great, short walking distance to

the location is fab and the bar below is brilliant.

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

no bar due to refurb

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

and the hotel was clean and the bar reasonably priced

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

the bar in this place can be a little more expensive than most of the bars in newcastle, but you'd

was amazing in reception, the bar and restaurant for breakfast

on arrival we were given vouchers for a free drink from the bar and vouchers for costa coffee and money off food and drinks, we were not expecting whiowas a

nice reception/foyer and bar area

bar staff amazing

lovely bright and clean hotel with great bar area. will definitely stay again.

the service at reception, restaurant and bar was excellent.

the lobby and bar of the hotel is very stylish and the location is very

recommended the indigo to others a special shout out to daniel on reception and laura behind the bar these two made our holiday

complementary mini bar items

there was no mini bar in the room so even for our own drinks we could not keep them cool.

light and airy feel, the reception area and bar area are well designed and you want to stay and have a drink, the bar prices were very

lovely rooms, lovely bar area and great, friendly staff.

the layout was spacious with plenty of space to sit and relax in the bar area

there was also entertainment in the bar whilst we were there

wish the bar had stayed open a bit later.

good bar and restaurant with pleasant and attentive staff

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

coffee at breakfast was poor. bar shut at midnight.

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

lounge bar didn't last long enough

could not work out how to open the mini bar asked staff and still didn't work.

facilities and location are very good. breakfast is nice as is the bar area.

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

room really clean and fresh, nice bar area and excellent breakfast

bar menu limited, would have liked more choices

the bar prices are excessive.

the bar was open 24 hours and you could get food 24 hours plus the location was great

restaurants and bars

the bar supervisor was very helpful and very courtesy on our stay

bar staff lovely

location and what an amazing hotel, full of history and great bar and very helpful staff

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

lovely bar and breakfast area

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

room was very clean with a really nice bar area to relax

the customer service was very friendly and bar was well furnished, good value for money

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

handy and bar was open till 2pm for people staying at hotel with security at door was fab and bar was really

nick the bar man was an absolute crease. poor lad needs a raise.

the bar was good value too

rooms are close to the bar next door so request for a room that s not next to this if you wanted quiet, noise stops

rooms, bed, bar location

customer service, from reception to bar to breakfast staff

dissapointed the bar was closed when we got back 2330

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

the bar area was lovely for an evening drink/ meal

the decor is so lovely and the bar has really good vibes

lovely bar next door

the bar is just beautiful, the staff were really friendly and welcoming

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

loved the modern feel and the bar downstairs was very trendy with a dj

hotel has a great location with great views of the tyne and close to the vibrant key side bars and restaurants

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

the room, very clean, the staff. particularly the staff at bar and restaurant.

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

it's an excellent hotel with a superb bar which is part of gino's restaurant

the bar was card only. cash is freedom. we need to still take cash.

the immediate area was quiet but only a short walk to great bars and restaurants

the big problem we encountered was not being able to get to the roof top bar ,you hat to pre-book this which is not made clear at the time of booking the hotel and one of

the rooftop bar was an unexpected bonus with the best views over the town and tyne

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

excellent location, nicely refurbished and bar on site

the bar has a great selection of drinks and are reasonably priced

bar area is a

clean hostel with a nice bar and pizza s are lovely

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

the breakfast was excellent and in the evening the bar staff supported my every needs

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

food in the bar is of high quality, rooms cleaned to a high standard, great atmosphere

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

good food, bar and breakfast area within the hotel

excellent location - great bar next door - friendly helpful staff

the bar was open to drink outside with a telly showing the football and the wify was excellent

there's a very good bar on site if you fancy a drink or a bite to eat

the bar the food and the staff.

good location... very clean, friendly staff, lovely bar area

my room was above the bar - very nice bar at that with outdoor heaters

bar and bistro, service was excellent, the staff couldn't do enough for you

mostly pretty good, bar a bit expensive

some staff in bar are young and would rather stand and chat with one another than serve guests

friendly helpful staff both in hotel & in hotel bar bext door

lovely bar too

bar for a drink, breakfast available in the morning, a fantastic humorous host

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

breakfast room was very nice with a large breakfast bar and comfy sofa

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

the bar is situated on the ground floor and the staff were very helpful

gary, the bar manager went out of his way to help

comfortable room, nice bar showing football, staff very friendly

the food bar not being open till 1pm

really comfortable bed!! very friendly bar staff.

bar & bistro are lovely, food good and great selection for breakfast

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

i wasn t too bothered by the noise of the bar but i ll sleep through

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

is on the main road with all the bars and restaurants next door and walking distance

city clean friendly staff lovely breakfast and bar areas nicely

the bar downstairs was very nice with a tv and sports, good value for money

mattress and pillows were very firm for my liking and bar selection is limited

nice room comfy bed nice staff good bar food

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

extremely clean, good shower, well stocked mini bar and snacks

the suite was lovely with a great choice of snacks and mini bar choices too

from shower toiletries in room, service at meals and friendliness of staff and bar staff

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

personally i thought it was expensive for one night stay and your breakfast and evening meal was not included

great venue - close to restaurants and water. excellent price and a great breakfast

great value, clean good breakfast free parking after 6 pm.

the only issue is there was no bath soap or shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

staff very friendly, easy car park accessibility, restaurant and bar were great

friendly staff, rooms was clean and spacious and food was great in the bar area.

views were lovely at breakfast, in the bar and some of our family rooms

reception

cal lass libby) to bar staff and breakfast - all superb

no noise, incredible facilities, spa and bar staff were wonderful

very attentive staff in both the bar and restaurant

the bar staff x x was epic & very accommodating

amazing decor, super friendly restaurant and bar staff

staff were lovely and friendly especially the bar staff they went above and beyond to help

in the bar was slightly slow but the restaurant was closed so it was busy

nice cosy and comfortable bar area with good ambience

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

staff first class.... reception, bar and restaurant

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

location, clean, modern hotel with bar and restaurant

, nice bar and good and really friendly bar staff

very friendly bar staff and nice relaxing bar

fact that the bar shut at 11pm

good value for money, close to city center, nice restaurant and bar around.

paying those prices for it super friendly staff aswell verry clean rooms great signal on wiffi bar and drinks are cheap would definitely recommend paying the extra for a river view

reception and bar staff were all lovely and housekeeping were happy to oblige when i asked for coffee & milk too

drinks i have bar expensive but to be expected.

bar wonderful, we didnt have breakfast

all the staff from the manager and reception to the bar tender and maids were so polite and

the bar was a lovely place to sit and it had outside space which would have been great if we d had

bar was nice and quiet, amazing restaurant with excellent food and staff

bar wasn't overpriced

prices for bar and breakfast are reasonably priced and staff were exceptional, the 2 girls in the bar on

food served in the bar on a sunday evening which is very good

wi-fi. bar did not stay open late for residents.

had a meal in the bar as restaurant was closed and the service was a bit on slow side

plenty of choice on the breakfast bar and a large full breakfast if you preferred

not enough bar staff - long wait for service

great size room. very welcoming staff. superb food and good bar prices.

bar prices very reasonable and food choices good

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

menu choices could have been better strong smelling lillie's in bar area off putting

area is well set out and the food was very nice good portion sizes nicely presented the bar / lounge area was comfortable to relax after a nice meal and a busy day we also liked the fact

from reception to bar staff were very friendly and welcoming

spacious good idea patio doors open for golf access neat bar area very friendly staff from the moment we arrived to depart thank

the bar is comfortable and nicely decorated too with a good choice of drinks

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

little hotel fantastic food great reception and bar staff was disappointed at 9

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

really lovely hotel,great bar and food and staff excellent

everyone very helpful landlady very friendly good breakfast hood bar food.

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

we ate in the bar in the evening and the food was very good and excellent value for money

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

fresh milk available from the bar and a teapot in the room small but important things

the bar and restaurant were spacious, comfortable and cosy

the restaurant and bar area are really comfortable and welcoming

excellent dog friendly bar & restaurant

requested an early check in because we were attending a family funeral and we needed to change clothing after

lovely staff on at breakfast and also in bar at night

bar and restaurant were ideal, we ordered some food in the evening whilst our children played table

hotel is lovely, the bar was stylish, loved that there was a kids entertainment space, the room was nice and all the

the layout was odd - no cosy bar area jacuzzi off not working but never spoiled our weekend .

big, clean rooms, nice bar and leisure areas

there is only this cottage and the nearby black horse beamish restaurant and bar that belongs to the same property

the restaurant and bar are nice and the staff were really friendly and helpful

the staff were super helpful and our bar meal was fabulous

had a wait at bar for drinks but there was a wedding on so only a little niggle!

rooms, bar and restaurant and views

bar area was comfortable with plenty of entertainment on the weekend evenings

lovely rooms, comfortable bed and very clean. downstairs bar is very nice with friendly locals.

was some choice language from some of the locals at the bar

staff were very friendly and the bar had a lovely pleasant atmosphere

lovely bar with original features and nice outdoor seating area, dog friendly

the stables where they had the dining room and bar was simply stunning

the stable restaurant and bar were very nice as was the food

food at the adjacent stables bar was great

grounds were absolutely stunning, the restaurant and bar was perfect and so was the lovely

evening meal wasn't hot bar closed to early

great bar with great prices, we even received a free drink on checking in

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the drinks are the bar and cheap as was the cost of the room

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

beautiful grounds and enjoyed the fire engine bar and a meal in the restaurant

loved the fire truck bar was very cosy can t wait to book again we where in the captain cooks room this time so will

log fire and leather sofas to sink into in the bar area

at the inn, the hot tub was amazing, also nice touch with the complimentary stocked mini bar and welcoming treat board on arrival, we have booked up again to visit shortly 5* from

nice rooms, restaurant and relaxing bar area

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

friendliest bar manager and staff we have come across in a long time

the drinks at the bar were a bit expensive

was superb, nice to have a bar downstairs and food was great

everything, clean amazing staff are friendly and a fabulous bar attached.

breakfast was nice although not included in the little bar next door

restaurant and bar were not open until the specified time in the evening, went over for a drink at 8pm and they

adjoining bar was perfect and food was lovely, ate dinner and breakfast with 2 children and was great value

the girl on reception was friendly chatty and just , brilliant ud83eudd29 all the staff in the bar a young blonde girl and a young man where again friendly and chatty and brilliant ud83eudd29

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

the bar area is also very welcoming, with excellent food

bar food lovely, great room and breakfast

great food, bar and sky tv

the dining area and bar was warm and inviting with a solid selection of spirits and i was delighted with an amazing

the room was very comfortable, the bar has great character, and the breakfast was very good

the breakfast was lovely as was the bar meal we had on arrival

welcoming, friendly, helpful staff, nice bar with a bit of a buzz, good beer, good food, imaginative menu, gorgeous characterful room with a

overnight stay for a concert nearby - we were sorry not to have time for a meal in the convivial bar and restaurant

good value , clean comfortable. nice bar downstairs doing good food.

microwave or bar fridge in room

hospitality, good deals on drinks in bar 2-4-1 on some drinks

the bar was great with lovely bar staff

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

we went down to the bar and the staff were absolutely fantastic one of the women went above and beyond for my daughter

grill bar full and only restaurant open was closed for private party.small swimming pool

service in bar slightly slow

one person serving in the bar..i work in a bar and wanted to help them.

we were early so had a drink in the bar and were served by some very attentive and courteous staff

and the breakfast was superb we had evening meal on both nights and the food was excellent lovely bar staff couldn't be any better will definitely recommend well done the anchor

bar dining area and cosy rooms with nice views

location, clean, comfortable good food in the bar . lovely view .

lovely staff , bar great, food amazing , big comfy bed , breakfast was fab

card on arrival the owner couldn't be more helpful the room was ready for us we went down to the bar sat in front of the fire and enjoyed the ambience we have eaten at the restaurant on our last

meal time in the grill i walked round the bar standing in 3 different places to be served and kept getting ignored by 3 different people

nice modern hotel nice restaurant and bar and good breakfast selection as well

coffee, selection in room cpould be better especially with the bar closing

we were staying in room 117 which was above the bar and although we didn't hear any noise from people in the bar it was just around 10pm onwards

waiting time at the bar was so frustrating

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

the lady on reception/ bar was fantastic and our evening meal was lovley

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

lovely bar and restaurant on site

nice breakfast included, pleasant staff at night in the bar and in the daytime

would have preferred a dog friendly area in the restaurant as opposed to eating in the bar area.

evan

size of room, bar area

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

helpful, our labrador was made welcome, our room was clean and comfortable, we had dinner in the bar area which was delicious, breakfast was amazing - lots of choice for gluten free customers -

15pm and check in was through the bar area

the bar and restaurant had a brilliant atmosphere and the food was amazing and very well priced

very comfortable room, lovely bar and restaurant.

was a lovely, clean hotel with a bar and restaurant

after dinner and a more relaxing space would have been nice - we were offered the downstairs bar but didn t want to be on our own and loose the

drinks at the bar were cheap

good place . bar nice

the staff was really helpful.good fun and happy lot.the people in the bar was friendly was good

were very nice and friendly, bar prices were good

the staff were friendly, even though it is above a bar you couldn't hear anything. newly painted

dressing gown in our room was very tatty and also the fact we coukd not get access to the bar due to functions which i do understand will deliver huge profits but nit fair on other paying

the emerald dining room

think the bar prices are a touch expensive

chel and megan who provided our treatments), bar staff, the lad who made the cocktails which were fantastic, keepers staff who were very

reakfast and fine evening dining )is beautiful along with the adjacent bar

setting, friendly staff nothing to much trouble, bar service, evening meal and breakfast where all outstanding

rooms not directly above bar so very peaceful

we ate in the bar area as we had our puppy but we were well looked after and the staff were very friendly and

great place to stay rooms beautifully clean and comfortable, bar and restaurant excellent and staff friendly

breakfast and dinner were delicious, especially the trout, and the bar was well stocked