the drinks are the bar and cheap as was the cost of the room

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

hospitality, good deals on drinks in bar 2-4-1 on some drinks

bar opened late and easy to drive to

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

great size room. very welcoming staff. superb food and good bar prices.

not enough bar staff - long wait for service

little hotel fantastic food great reception and bar staff was disappointed at 9

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

the bar was a lovely place to sit and it had outside space which would have been great if we d had

bar wonderful, we didnt have breakfast

all the staff from the manager and reception to the bar tender and maids were so polite and

the bar is festive and the barman, jack, was friendly and super interesting to talk with

drinks i have bar expensive but to be expected.

had a couple of bar meals the fish & chips you had a job to find the fish & the vegetarian curry which was good

no mini bar in room

either relax in the bar / tv area or exercise in pool / gym

meal time in the grill i walked round the bar standing in 3 different places to be served and kept getting ignored by 3 different people

it's always clean....the bar staff are amazing.... brilliant swimming pool

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

i wasn t too bothered by the noise of the bar but i ll sleep through

city clean friendly staff lovely breakfast and bar areas nicely

the mirror secured on the wall at thd other side with no sockets making it hard to get ready but bar that everything was fantastic

the food bar not being open till 1pm

gary, the bar manager went out of his way to help

really comfortable bed!! very friendly bar staff.

comfortable room, nice bar showing football, staff very friendly

bar & bistro are lovely, food good and great selection for breakfast

the only negative was the bar drinks weren t the best.

mattress and pillows were very firm for my liking and bar selection is limited

the bar downstairs was very nice with a tv and sports, good value for money

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

phoenix bar lovely and

lovely bar too

bar and bistro, service was excellent, the staff couldn't do enough for you

friendly helpful staff both in hotel & in hotel bar bext door

mostly pretty good, bar a bit expensive

there's a very good bar on site if you fancy a drink or a bite to eat

good location... very clean, friendly staff, lovely bar area

liked the facility and the bar downstairs , big red button at the bar is a great way for sales

the bar the food and the staff.

my room was above the bar - very nice bar at that with outdoor heaters

breakfast room was very nice with a large breakfast bar and comfy sofa

bar for a drink, breakfast available in the morning, a fantastic humorous host

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

the bar is situated on the ground floor and the staff were very helpful

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

reception and bar staff were all lovely and housekeeping were happy to oblige when i asked for coffee & milk too

very friendly bar staff and nice relaxing bar

staff and bar were l9veto sit and relax in.

fact that the bar shut at 11pm

good value for money, close to city center, nice restaurant and bar around.

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

the breakfast was excellent and in the evening the bar staff supported my every needs

restaurant and bar are a little expensive and you get a surcharge for service

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

from shower toiletries in room, service at meals and friendliness of staff and bar staff

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

staff first class.... reception, bar and restaurant

nice cosy and comfortable bar area with good ambience

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

the bar area downstairs was excellent, a very enjoyable experience

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

, nice bar and good and really friendly bar staff

location is ideal in summer weather as its just a lovely short walk across the bridge to the main bars on the quayside but the hotel area itself is nice and quiet, the beds are so so comfy and the

the hotel's bar is very cool, and the rest of newcastle's nightlife is within just a few minutes' walk

very attentive staff in both the bar and restaurant

the bar staff x x was epic & very accommodating

staff were lovely and friendly especially the bar staff they went above and beyond to help

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

nice staff good breakfast

great value, clean good breakfast free parking after 6 pm.

great budget hotel. good staff simple clean and comfortable rooms good breakfast. perfect.

the only issue is there was no bath soap or shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

a perfect location, very walkable to the shopping centre and the bars and restaurants

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

bar area is a

our room was located right over the bar and we were a little concerned about sleeping

excellent location, nicely refurbished and bar on site

staff very friendly, easy car park accessibility, restaurant and bar were great

only downside drinks from bar very expensive, but for the hotel prices where in line with what we paid for room

cal lass libby) to bar staff and breakfast - all superb

reception

views were lovely at breakfast, in the bar and some of our family rooms

the bar is just beautiful, the staff were really friendly and welcoming

the decor is so lovely and the bar has really good vibes

lovely bar next door

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

loved the modern feel and the bar downstairs was very trendy with a dj

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

the immediate area was quiet but only a short walk to great bars and restaurants

the bar was card only. cash is freedom. we need to still take cash.

guest at the hotel denied access to the roof terrace bar

the rooftop bar was an unexpected bonus with the best views over the town and tyne

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

room was very clean with a really nice bar area to relax

the customer service was very friendly and bar was well furnished, good value for money

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

lovely bar and breakfast area

nick the bar man was an absolute crease. poor lad needs a raise.

rooms are close to the bar next door so request for a room that s not next to this if you wanted quiet, noise stops

rooms, bed, bar location

great location, clean , good bar selection and top quality staff

handy and bar was open till 2pm for people staying at hotel with security at door was fab and bar was really

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

lovely hotel. very modern and staff were very friendly. great atmosphere at the bar with the dj

the room, very clean, the staff. particularly the staff at bar and restaurant.

hotel bar and restaurant was good as well

it's an excellent hotel with a superb bar which is part of gino's restaurant

light and airy feel, the reception area and bar area are well designed and you want to stay and have a drink, the bar prices were very

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

there was also entertainment in the bar whilst we were there

there was no mini bar in the room so even for our own drinks we could not keep them cool.

the layout was spacious with plenty of space to sit and relax in the bar area

dissapointed the bar was closed when we got back 2330

the bar area was lovely for an evening drink/ meal

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

customer service, from reception to bar to breakfast staff

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

the bar supervisor was very helpful and very courtesy on our stay

location and what an amazing hotel, full of history and great bar and very helpful staff

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

nice bar too

restaurants and bars

the bar prices are excessive.

the bar was open 24 hours and you could get food 24 hours plus the location was great

bar menu limited, would have liked more choices

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

the only downside of the hotel is the bar prices a little steep

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

very comfortable bed and drinks in the bar were lovely , cocktails ud83cudf78

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

good bar and restaurant with pleasant and attentive staff

the bar area was beautiful, the room was lovely and the bed was very comfy

complementary mini bar items

recommended the indigo to others a special shout out to daniel on reception and laura behind the bar these two made our holiday

the lobby and bar of the hotel is very stylish and the location is very

lovely bright and clean hotel with great bar area. will definitely stay again.

the service at reception, restaurant and bar was excellent.

love the sandman , and the sharks bar

the location is fab and the bar below is brilliant.

woman on reception was lovely and bar staff were friendly and very helpful

no bar due to refurb

shark bar downstairs is great, short walking distance to

the gin bar provides food where we ate a few times

could not work out how to open the mini bar asked staff and still didn't work.

lounge bar didn't last long enough

facilities and location are very good. breakfast is nice as is the bar area.

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

and the hotel was clean and the bar reasonably priced

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

under new. management t of the bar & cafe great staff made welcome as regular visitors

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

everyone very helpful landlady very friendly good breakfast hood bar food.

good bar and lots of entertainments available

was great, the room was clean and comfortable and the bar downstairs had live music on

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

the breakfast was great. bar was lovely. friendly and helpful staff.

on arrival we were given vouchers for a free drink from the bar and vouchers for costa coffee and money off food and drinks, we were not expecting whiowas a

bar staff amazing

nice reception/foyer and bar area

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

comfortable rooms. stylish hotel. great bar area. great stay.

excellent location - great bar next door - friendly helpful staff

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

relaxed atmosphere in a spacious bar area

bar prices were very reasonable

night in the bar and had friends visiting so couldn't talk very easily to them

the location / the ships passing by / the bar service & the welcoming feel and staff a generally nice ambiance

location, friendly bar and restaurant staff.

good location for our event at exhibition park. good bar area. just what we needed and clean.

there is a bar with everything you could need

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

had a meal in the bar as restaurant was closed and the service was a bit on slow side

wi-fi. bar did not stay open late for residents.

bar staff were friendly

food served in the bar on a sunday evening which is very good

prices for bar and breakfast are reasonably priced and staff were exceptional, the 2 girls in the bar on

the bar prices were a bit high

staff in the bar were amazing

we were early so had a drink in the bar and were served by some very attentive and courteous staff

we went down to the bar and the staff were absolutely fantastic one of the women went above and beyond for my daughter

really good food in the bar and not too expensive

there is a bar and the prices are not high

were lovely and so kind, especially the woman that signed us in was a lovely place to stay and bar was 10/10 cheap drinks too which is unusual will definitely be back

we ate in the bar in the evening, the food was great

the newly refurbished bar was not open which was disappointing

returned the bottle opened at the checkout

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

nice bar with a pool table downstairs

there’s a bar downstairs where you can relax on an evening

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

lovely bar downstairs does very good and affordable

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

all areas around hotel bar restaurant clean

everything, location, staff, beautiful bar area 10 out of 10 from me.

the food is lovely and the whole bar area has a great feel

bar code machine for getting out of the car park is a real pain

friendly reception and bar staff. very helpful and professional.

no vending machines to grab a can of coke or a bar of chocolate.

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and

good service by staff.especially bar staff late a night when we arrived late.

the drinks at the bar were a bit expensive

bar staff and restaurant staff where great and friendly

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

was superb, nice to have a bar downstairs and food was great

bar and grill onsite

bar food was good in portion size and breakfast buffet was very well stocked with plenty choices to

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

waiting and bar staff first class

room was excellent x bar drinks good value x close to places of interest

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

excellent dog friendly bar & restaurant

fresh milk available from the bar and a teapot in the room small but important things

requested an early check in because we were attending a family funeral and we needed to change clothing after

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

lovely bar area and food was delicious

moved to bar and had lots of room, plenty of light, and attentive staff getting me drinks and food as and

the bar area is also very welcoming, with excellent food

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered

would have liked the bar to stay open for last orders later than 10pm and we would have liked a couple of bottles of

the unusual setting, the weird and wonderful underground bar and restaurant the magnificent view

than the view we had from room 6), relaxed atmosphere, not pretentious, fantastic food in the bar and restaurant and friendly, warm service

maybe a hot drink and snack vending machine in the residential area would be great until the bar opens at 10am no real complaint though we loved it

was a smell of something close to the bar area, and you could shell it in the restaurant too, whilst it didn t put us off it needs a

great bar with atmosphere

bar was a lovely area decorated nicely with great choice of beersthefood was excellent

brilliant staff both on reception and in the bar :)

staff on reception were great, staff in the bar too

the lounge bar does a mix of bar meals and light bites - which are tasty

the staff was really helpful.good fun and happy lot.the people in the bar was friendly was good

bar prices were very reasonable

were very nice and friendly, bar prices were good

the staff were friendly, even though it is above a bar you couldn't hear anything. newly painted

good place . bar nice

staff excellent on reception, bar and breakfast, i will definitely be stopping again

staff excellent the food at the bar was spot on

felt the food in the bar & restaurant was a little pricey for what you were getting

big, clean rooms, nice bar and leisure areas

bar and restaurant were ideal, we ordered some food in the evening whilst our children played table

nice bar eating area breakfast delicious

couldn't hear the bar downstairs at all from the room

i don't have any bad comments - apart from maybe the bar being open later!

nicola in the bar was exceptional

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

lovely bar and restaurant on site

the lady on reception/ bar was fantastic and our evening meal was lovley

food in thai restaurant exceptional and nice bar downstairs for drinks

helpful, our labrador was made welcome, our room was clean and comfortable, we had dinner in the bar area which was delicious, breakfast was amazing - lots of choice for gluten free customers -

size of room, bar area

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

we used the bar and restaurant, great service very attentive staff

would have preferred a dog friendly area in the restaurant as opposed to eating in the bar area.

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

location. as a family i like the bunk beds for the kids. restaurant and bar is very good.

the sea view and bar downstairs

have been great to know what was going on in the bar downstairs as there was a quiz on and it was a bit late to join after returning to the hotel

leather seats in bar area ripped and worn

for breakfast and put our cooked breakfast order in behind the bar