extensive breakfast buffet

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

all. breakfast special the service from ms. zurine

very comfortable and clean, out of town but easy to get in. rooftop pool was great

beyond the silence, the hotel has an exceptional gym—if you don’t feel like working out, just go take a look

the spa facilities were really good and the massages were amazing

kids loved the science museum that is just behind the hotel (just take the walking

entrance in spa 18+ . would be ok to have it 12+ , to have this pleasure for children as well.

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

private parking and good communication were also much appreciated

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

big parking space

accomodation, great view and usefull parking

staff room service

was further out of the town than i expected the bar wasn't always open and not a great arrange of

unable to take dog into bar to get a coffee very small parking space 46

room service but we wanted a light meal in the evening

breakfast and gym were excellent

the parking lot was a bit difficult to drive into and had some limited space.

modern with restaurant bar and coffee shop. very pleasant surroundings would stay again

free wifi, easy to connect

it has plenty of free parking

clean, modern, comfortable, parking outside hotel

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

excellent front desk crew, bar and restaurant service and waiter's

excellent breakfast. good location

room good and staff in piano bar excellent

breakfast was excellent

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

room & public areas had excellent wifi coverage

breakfast was expo

wifi basically didn't work on my 9th floor room, which was a little disappointing

no room service

amazing buffer breakfast

buffet breakfast was great

but the gym and spa is what made it totaly exceptional for my family and i

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

good bar and ate in restaurant on first night

they helped to get 2 rooms together so parents and kids could be together

would have been nice if the bar was open in the evening for a coffee or drink

the snack bar is very pleasant and ideal for a drink or snack any time of the day

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

free parking, friendly stuff, clean.

the grounds were very pretty and there was a nice pool

swimming pool was not so clean

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly and responsive using a dedicated whatsapp channel to communicate

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

fantastic breakfast

breakfast

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

great that is it an adults only hotel

have liked spa water to be warmer but may just be an american thing, facilities were clean and well maintained

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

- gym and spa - rooms - cleanliness

the adults only element

with virtually no people in the bar or restaurant the atmosphere was poor

pool didn’t work, restaurant have poor menu and quality not so good

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

the spa is awesome and everything is brand new

just a 15min taxi drive to the vibrant atmosphere of the city, very nice staff, a great swimming pool and the food was amazing

pool and terrace bar have fabulous views, and the underground car park with freely available ev chargers made our stay in san sebastian very convenient

if i really had to point out something that can be improved, i would mention the dumbbells in the gym, because they stop at 10kg, and that s the weight where my dumbbells exercises begin

the pool was closed in march), but still made use of the rooftop terrace

pool was closed & would have been nice to sit outside with a drink as weather was glorious whilst

exceptional, staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

spa wonderful

the pool was a little disappointing. a little small.

and the breakfast

breakfast was good but we were expecting more from a culinary standpoint particularly from an hotel

left the staff rushing around multiple errors on our room service orders

stunning building, spacious rooms and lovely rooftop pool area.

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

bar in reception had exceedingly good small plates; my friend loved the breakfast, which i did not

an indoor pool and a gym would be nice some plus.

the gym was not functioning.

did not have breakfast there. location excellent.

a bonus too, there was a small fitness room we used daily

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

was no bar at the hotel but there are plenty just around the corner

restaurant and bar available

nice bathroom we were given a late check out after the half marathon, so we could take a shower, before going home

loved that the breakfast was so relaxing and staff easy going and helpful

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

spa facility not at building.

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

they had a spa but la perla down the street is excellent and offers a 10% to hotel guests air conditioning

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

the room could have been a little larger, and the sauna / spa area is quite small.

hotel in a brilliant location with fabulous restaurant/room service

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

e hotel's restaurant) was to die for

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

the pool was great too

specially when you are travelling with kids

fairly quick to come but the walk to the old town is approx 30-40 mins so depending on your fitness it may not suit everyone

stunning views of san sebastian's bay la concha, amazing lobby bar with greater atmosphere.

and people with kids next to our room were very loud

a laundry is a 4 minute walk away

only draw back to the property is how early the bar closes - but otherwise everything is perfect

there is a coffee shop and a great restaurant and bar attached

bar next door closed around 12, would have been nice if it opened later

surrounded by great restaurants & bars

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

gym even though they said they had one

the staff were especially helpful and friendly. excellent lication and excellent breakfast.

the gym a little small and cold

would have preferred fresh coffee for the breakfast rather than from a machine and if they could add diet coke to the snack bar

the gym is very tiny.

the view. location, ev charging in private garage. our second time here

close to the beach, popular pintxos bars and all amenities

the bar can be noisy downstairs

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth the minor inconvenience

location close to shops and bars and restaurants for pinchos

location was great! staff was friendly and helpful. the breakfast was wonderful!

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

staff, convenient location, clean, breakfast

wifi was strong and free, and my shower had seriously magnificent water pressure

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

very poor wifi

really nice hotel and good food. on-site ev charger is 3.6kwh.

the bar was a comfortable area to relax at the end of the day

also the bar tender marcos was super nice and friendly

i was at the edge always with kids in the room

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

fairly limited dinner menu. gym isn't really a gym

lovely terrace area bar open till 2300 hrs

jm on the bar made some great recommendations for food and drinks

running machine in the gym was out of order. not the end of the world!

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

we came at night and there was no problem to park a car in their secure parking lot

ee sparkling wine), soap & shampoo with nice smell, good breakfast

such friendly and kids friendly staff!!

parking secure right next to the hotel

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

the spa bath was very relaxing

good breakfast too

free parking right by the hotel

views, the breakfast, the room and the really comfortable bed

the breakfast had lots of options and was yummy

some of the things for breakfast were rather low quality, such as the waffles and the bread.