super welcoming and nice staff, right off the highway, spacious parking available

nice extra with the free bar of champagne and popcorn

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

such friendly and kids friendly staff!!

the snack bar provided good menu of light meals

nice breakfast

it didn't have an outdoor pool area with sunbeds - there is an indoor pool, but i think you had to pay extra to use it as it

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

the spa bath was very relaxing

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

the breakfast had lots of options and was yummy

20 min walk to the beach, clean and stylish rooms, very comfortable bed, free parking, very good

views, the breakfast, the room and the really comfortable bed

breakfast is great and the staff is very friendly

good breakfast too

restaurant could have been open, bar was closed when we got back

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the hotel has a cosy restaurant with a good look as well as a nice bar area

good parking facilities and easy access for wheelchairs

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

private parking and good communication were also much appreciated

beautiful, chap in reception helped us sort out a parking fine,

accomodation, great view and usefull parking

breakfast was good but we were expecting more from a culinary standpoint particularly from an hotel

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

and the breakfast

i would also highly recommend booking a service in the spa

soap next to the bath. bigger/ other swimming pool.

pool didn’t work, restaurant have poor menu and quality not so good

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

beautiful location, peaceful gardens & pool, lovely restaurant & terrace & only a 10 minute taxi ride into town

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

ow and unsecured); the key card for the room often didn't work.

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

unable to take dog into bar to get a coffee very small parking space 46

the wifi kept dropping even when i reported it was not fixed

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

expensive breakfast with limited choice.

great location, very clean, nice bar restaurant and helpful staff

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

would have been nice if the bar was open in the evening for a coffee or drink

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

they helped to get 2 rooms together so parents and kids could be together

the food at the bar is really bad

we asked for snack for the kids as we just arrived

music in the bar would be nice in the evening !!

breakfast and other hotel facility perfect

if you have young kids this is the place to be as there is a small amusement park on the back side

the bar was too expensive!

thought the 13 euros breakfast charge was a little pricey and the dining room service seemed to suffer from understaffing - for example they were slow to react to the

parking

considering we were with the kids and many luggage this was not

wifi was useless, we had to ask for towels, no tea or coffee making facility in room, the breakfast

wifi also excellent

restaurant in san sebastian even in oiartzun also at londres hotel restaurant, but we find out barcelo vasca hotel restaurant meals better than all of them

excellent breakfast and pool

the menu of the breakfast is same every day

the pool area, gym & spa (paid separately but fantastic

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already sleeping)

breakfast was the same for 4 days

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

the gym is tiny, as is the pool

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

beautiful room with incredible views. nice breakfast.

very comfortable and clean, out of town but easy to get in. rooftop pool was great

the spa is awesome and sand breakfast is with good food, lot of option and cheap for the quality

beautiful spa and gym, excellent breakfast, super kind people!

the breakfast was amazing, the gym is so modern and good also

the spa facilities were really good and the massages were amazing

great that is it an adults only hotel

liked that it was an “adults only” place with no kids, the staff were very friendly and helpful

the pool was freezing

the weather was hot when we were there so the rooftop pool was a godsend

the room was tight for 2 adults and we had booked a larger room with terrace

rooms could have been more luxurious and the gym could have been larger with improved air conditioning, but that being said, we were very happy

bar / room service was a bit chaotic - suspect it was slightly understaffed

room service was very limited, we asked to have a fresh coffee and orange juice bought up to the

the hotel itself, furnishings, bar and location of the hotel are excellent

late check out and hotel allowing us to leave bags and car free of charge until late afternoon

the location, parking accommodations it actually had a fitness room although small and to warm.

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

was no bar at the hotel but there are plenty just around the corner

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

drawbacks: it s about a 15 20 minute walk to the old town and the beach; and the gym hours are limited, opening only at 9:00, which makes morning workouts difficult

d we were 3) welcome kit in the room :-) very clean clean spacious and well illuminated gym garage was of easy access, clear directions, well lit and clean painted, with good access to

all good but strange there is no room service in a 4* hotel

room

the breakfast buffet is extensive with options to suit all tastes

staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

bar, 1

nice pool area on rooftop

generously

a separate space where the kids could sleep

good location, clean, good sized room, gym was nice

wifi connection was not enough, system only let to connect two devices

erican kids with absolutely no manners) and putting them in rooms on the same floor as

amenities eg: room service, bike hire. friendly welcoming staff.

the price, i would expect some spa facilities

they had a spa but la perla down the street is excellent and offers a 10% to hotel guests air conditioning

however, when i called the people in charge of the room service they changed the pillowcase and brought new towels

wifi ran a bit slow at times.

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

nothing! busy bar outside the room at the front but it was quiet by 10.30.

coffee, cackes, advice, late check out not a problem

was tasty but too much effort to have to choose from a menu when you have young hungry kids

location close to shops and bars and restaurants for pinchos

it can be quite crazy outside due to the bar at the corner, but it's still a wonderful stay.

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

location, modern decoration and delicious breakfast

location was great! staff was friendly and helpful. the breakfast was wonderful!

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

gs, toast,

super lovely helpful staff from the front desk to the bar to housekeeping

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

loved that the breakfast was so relaxing and staff easy going and helpful

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

limited room service menu

hotel in a brilliant location with fabulous restaurant/room service

water can be supplied in gym

hotel, excellent service, enjoyed use of spa and gym, perfect location

room service options limited only to michelin star narru