scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

free parking lot and free spaces all the time, we loved our stay and would highly recommend

free parking, friendly stuff, clean.

the grounds were very pretty and there was a nice pool

very comfortable and clean, out of town but easy to get in. rooftop pool was great

beyond the silence, the hotel has an exceptional gym—if you don’t feel like working out, just go take a look

the spa facilities were really good and the massages were amazing

kids loved the science museum that is just behind the hotel (just take the walking

entrance in spa 18+ . would be ok to have it 12+ , to have this pleasure for children as well.

easy parking facilities good breakfast

the wifi was fast and secure, the bathroom was really modern with a good shower and the beds are

great bathroom. kids loved the spanish candy at the reception.

breakfast

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

poor wifi. should be better in this day and age.

no room service after 10

the room service breakfast was excellent and very generous

room service coffee could have been warmer

20minute walk from the beach with kids

the wifi didn't seem to work in my room

the room service is also very nice

no special room or place for the kids to play. a little far from downtown on foot.

parking limited at certain times of the day, but there seemed to generally be the odd space

location, clean rooms, friendly staff and free parking

great stay on the way. late check in, clean room and great breakfast.

extensive breakfast buffet

bar and good restaurant for dinner (although the websites are not too clear about this, there is

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

liked that it was an “adults only” place with no kids, the staff were very friendly and helpful

the gym jacuzzi facility was a good bonus

the pool was freezing

a well equipped gym on site

really good gym, although the air conditioning in the gym did not work very well.

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

great location, clean and chic hotel. great breakfast. highly recommend.

restaurant & breakfast bar was under renovations

restaurant and bar available

no lounge, bar or restaurant but plenty around

it does not have a gym

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

it has small gym although better say a couple of cardio machines and some

room service but we wanted a light meal in the evening

la wifi no habia

expensive breakfast for room service

- amazing view from the room and rooftop - parking conveniently located under the hotel - good room service - friendly staff and very

the welcome from the reception man great room comfy bed with gorgeous spa amazing location lovely rooms with very quiet corridor for a great sleep thank you

the rooftop bar seemed to have trouble.

we purchased the massage, spa and dinner package and i was very pleasantly surprised by the meal we were served

an indoor pool and a gym would be nice some plus.

room service was odd

no room service either

gym is a bit small, there again you can go running on the beach!

good service at the bar and very reasonably priced

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

a bonus too, there was a small fitness room we used daily

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

was no bar at the hotel but there are plenty just around the corner

room fully serviced with mini bar and tea/coffee making facilities

and bar staff first class, reception staff very good at an exceptionally busy time

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

we have heard kids running in the hallway next to the elevators

lovely clean hotel easy walk to seafront and town super large pool

- breakfast was excellent with a wide variety of food choices, well appointed and comfortable room

hotel in a brilliant location with fabulous restaurant/room service

rudely told that there were no tables, yet it seemed empty and we were prepared to just have a bar snack

hotel, great stuff valet parking very clean, beautiful and modern great bar and a

the staff was super accommodating and welcoming; our room was comfy and the room service from narru

the bar and grill serve exceptional food and a fantastic selection of local wines

the bar was a comfortable area to relax at the end of the day

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i was at the edge always with kids in the room

the hotel did our laundry was 10 euros a bag

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

i also had some spa treatments, wonderful as well

food offering no room service available until bar open anyway, so just from 7

it is beautifully decorated, our room was very comfortable, the gym is small but well-appointed, and the staff was helpful

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown with lots of restaurants, shops etc

a lovely bar with a superb negroni before dinner was the perfect finishing touch to the day

it was a casino in a long-ago former life

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

bar area lovely

spa facility not at building.

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

breakfast was lovely

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

the gym is tiny, as is the pool

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

nicely decorated rooms, great wifi and shower units

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

didn't) and did not screen capture them

wifi at evening not working very great but triedto find solution

welcome and the helpfulness of all staff, reception, breakfast room, and housekeeping

gym was tiny and claustraphobic

the gym is also tiny and doesn't have a lot of

warm and helpful staff, wonderful easy breakfast, convenient location in a non-touristy area

everything was awesome! only the gym and the hotel facilities can be improved.

the staff and the location especially the girl at breakfast excellent.

lovely breakfast, great room, friendly staff and excellent location

surrounded by great restaurants & bars

only draw back to the property is how early the bar closes - but otherwise everything is perfect

breakfast was great and the lady who served it extremely polite

the snack bar is very pleasant and ideal for a drink or snack any time of the day

the bedrooms were clean and comfortable and the same with the bar area

the food at the bar is really bad

would have been nice if the bar was open in the evening for a coffee or drink

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

just everything! location, staff, rooms, breakfast

perfect location, nice staff, new hotel, great breakfast

location, modern decoration and delicious breakfast

staff were very friendly, rooms clean and spacious, good variety for breakfast

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to their school so it can be quite noisy for a bit around 8 in the morning

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

was tasty but too much effort to have to choose from a menu when you have young hungry kids

close to the beach, popular pintxos bars and all amenities

bar and the restaurant were very pricey

the staff were superb. excellent breakfast and very clean rooms

breakfast and scenic view from room and restaurant

breakfast and other hotel facility perfect

stunning views of san sebastian's bay la concha, amazing lobby bar with greater atmosphere.

big parking space

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

beautiful, chap in reception helped us sort out a parking fine,

accomodation, great view and usefull parking

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

pool didn’t work, restaurant have poor menu and quality not so good

the room was spacious

the outside pool is not heated

no swimming pool

spa wonderful

the room service hamburger was delicious as were the little extra touches you d expect from this

we only wished that the spa pool and steam room were open more hours a day.

beautiful hotel, excellent breakfast and dinner. great cocktails l. staff was fantastic.

spa fabulous

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

we came at night and there was no problem to park a car in their secure parking lot

ee sparkling wine), soap & shampoo with nice smell, good breakfast

such friendly and kids friendly staff!!

parking secure right next to the hotel

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

the spa bath was very relaxing

with food on the table and a beer from the bar we’re happy

lovely food at the bar opposite

restaurant and bar not open in evening (sunday).

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

location on a hill with parking

lovley hotel with very helpful and friendly staff, our room was clean comfortable and warm, the breakfast was fabulous lots of choice and good quality food, this is the second time we have stayed

the breakfast had lots of options and was yummy

breakfast was good

huge terraces outside; beautiful view; very friendly personnel; nice food, breakfast was ok; a parking space was available