wifi not strong

cafe and restaurant good value and the bar a joy at end of the day

it was good location and spacious. breakfast amazing

especially the nice lady at the breakfast/bar

expensive, especially for having no additional facilities like pool or gym and not being 15 minutes walk from city centre

super breakfast, ok wifi

hotel with an excellent lounge/library area and gym

wifi basically didn't work on my 9th floor room, which was a little disappointing

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check-in

the cocktail bar was excellent!

no lounge, bar or restaurant but plenty around

restaurant & breakfast bar was under renovations

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

it was perfect great location fabulous staff lovely breakfast very clean

i was at the edge always with kids in the room

the bar was a comfortable area to relax at the end of the day

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

the weather was hot when we were there so the rooftop pool was a godsend

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

location, very nice hotel, rooftop pool is fabulous

the spa and pool were amazing

the pool is outdoors and it is more for kids than adults (size and depth)

opening times on the 5th floor could open earlier, for those at the pool and relaxing , also allows those wanting a relax without sunbathing to take advantage of the

spa area is awesome and everything is clean and maintained

no room service or bath robes

the view from the rooftop pool and bar is incredible

the rooms are quit, spacious and clean

the facility was excellent. well kept and well appointed. even had an updated gym.

running machine in the gym was out of order. not the end of the world!

cosy bar with short but delicious tapas style menu in the evening

bar and eating area are charmingly set with charming servers

lovely terrace area bar open till 2300 hrs

eam, sauna) and gym downstairs which you have to reserve

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

i would suggest to get a suite if travelling with kids/baby

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

beautiful modern bedroom and bathroom - restaurant and cafe on premises very good especially breakfast

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

didn't) and did not screen capture them

nicely decorated rooms, great wifi and shower units

wifi was strong and free, and my shower had seriously magnificent water pressure

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

did not have breakfast there. location excellent.

a lot of road work going on out front of hotel but that was unavoidable; also no bar or room service available during

a bonus too, there was a small fitness room we used daily

high quality breakfast and plenty of resting areas in the lobby

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

rooms could have been more luxurious and the gym could have been larger with improved air conditioning, but that being said, we were very happy

the gym was not functioning.

bar / room service was a bit chaotic - suspect it was slightly understaffed

bastopol) and it had my favourite pintxos of the trip

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

the gym is quite small

everything was awesome! only the gym and the hotel facilities can be improved.

breakfast was amazing!

the gym a little small and cold

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

however, when i called the people in charge of the room service they changed the pillowcase and brought new towels

bar area lovely

location , bar , staff

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

was a function in the associated bar next door which meant we had to have a drink elsewhere one evening

lovely breakfast, great room, friendly staff and excellent location

breakfast buffet was fresh and very tasty

clean, comfy, good breakfast, great location.

great breakfasts every morning and the bar was very nice

great gym very tranquil hotel

moden , new hotel , friendly staff, cosy atmosphere, excellent breakfast , superior spa area

entrance in spa 18+ . would be ok to have it 12+ , to have this pleasure for children as well.

rooftop pool bar could’ve been better - no option to get lunch there.

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant no one in our group could enjoy the facilities

parking limited at certain times of the day, but there seemed to generally be the odd space

unfriendly front desk service, no parking available, the wifi is not stable.

is a 20 min walk to the sites a bit long if you have young kids

room was spacious and comfortable, staff were friendly, and the food and drinks in the bar quite good

the bar serves lighter food from the restaurant that is just as good, rather cheaper

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly and responsive using a dedicated whatsapp channel to communicate

breakfast was lovely

pool and pool area was very nice but small.

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

fantastic breakfast

the pool area, gym & spa (paid separately but fantastic

excellent breakfast and pool

we have heard kids running in the hallway next to the elevators

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

restaurant in san sebastian even in oiartzun also at londres hotel restaurant, but we find out barcelo vasca hotel restaurant meals better than all of them

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

just everything! location, staff, rooms, breakfast

location, modern decoration and delicious breakfast

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

staff, convenient location, clean, breakfast

we could however open the windows, although with a bar below it was a bit loud at times

is just perfect ud83dudc4c staff extremely helpful and lovely bfst and bar options are great

the view. location, ev charging in private garage. our second time here

the bar can be noisy downstairs

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to their school so it can be quite noisy for a bit around 8 in the morning

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

pool, staff and breakfast

free parking lot and free spaces all the time, we loved our stay and would highly recommend

on-site parking lot was also good

swimming pool was not so clean

it does not have a gym

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

staff room service

ev charging very reasonable and great

wifi

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

modern, comfortable hotel with a good bar on the ground floor

the food at the bar is really bad

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

they helped to get 2 rooms together so parents and kids could be together

the funfair went down well with the kids and the rooms were fabulous

spectacular, the food and drink were scrumptious, the facilities were clean and sparkling, the pool was luscious

fitness room facility is also good

stunning views of san sebastian's bay la concha, amazing lobby bar with greater atmosphere.

bar and the restaurant were very pricey

with virtually no people in the bar or restaurant the atmosphere was poor

i liked the grounds and the appearance of the gardens and pool.

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

there is no pool and sadly the price of this hotel was high at 100 euros per night

soap next to the bath. bigger/ other swimming pool.

spa fabulous

food at every meal whether akelare, room service or oteiza

not a very good fitness room

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

beautiful, chap in reception helped us sort out a parking fine,

good parking facilities and easy access for wheelchairs

parking is plentiful and secure

private parking and good communication were also much appreciated

great beds, shower and breakfast

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

great stay on the way. late check in, clean room and great breakfast.

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

we came at night and there was no problem to park a car in their secure parking lot

ee sparkling wine), soap & shampoo with nice smell, good breakfast

such friendly and kids friendly staff!!

parking secure right next to the hotel

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

the spa bath was very relaxing

with food on the table and a beer from the bar we’re happy

lovely food at the bar opposite

restaurant and bar not open in evening (sunday).

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

location on a hill with parking

lovley hotel with very helpful and friendly staff, our room was clean comfortable and warm, the breakfast was fabulous lots of choice and good quality food, this is the second time we have stayed

the breakfast had lots of options and was yummy

breakfast was good

huge terraces outside; beautiful view; very friendly personnel; nice food, breakfast was ok; a parking space was available