guests have access to the first floor as well where they have a kitchen and a living room

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of our visit) but the views from room and the terrace are superb it felt

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

bar and good restaurant for dinner (although the websites are not too clear about this, there is

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

the breakfast buffet was fresh and plentiful

lots of parking and although we missed the evening food the breakfast was good

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

i needed an early check in and they facilitated it

good complimentary breakfast

don't expect a buffet breakfast, it's more like a coffee and a croissant.

the bar on the ground floor is a nice place

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

breakfast was a kids dream with many homemade cakes

playground on site so kept the kids happy

it was the best breakfast we had during our 1 week trip around the basque country

breakfast was very good

commend the tortilla)

big parking area even if you travel with trailer

such friendly and kids friendly staff!!

we came at night and there was no problem to park a car in their secure parking lot

easy parking was a great bonus

ee sparkling wine), soap & shampoo with nice smell, good breakfast

big parking space

private parking and good communication were also much appreciated

accomodation, great view and usefull parking

private parking behind a close

parking is plentiful and secure

nice breakfast

breakfast and nice room

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

the spa bath was very relaxing

our host was welcoming and polite, nothing was too much trouble and the breakfast was lovely

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

would suggest a few more sugarless breakfast choices such as yogurt, for people who don't eat cakes

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

plenty of free parking

the breakfast had lots of options and was yummy

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

free parking right by the hotel

breakfast is great and the staff is very friendly

moden , new hotel , friendly staff, cosy atmosphere, excellent breakfast , superior spa area

pool is nice but not so much when full of kids

rooftop pool bar could’ve been better - no option to get lunch there.

spotlessly clean, lovely modern rooms, rooftop pool was great

great gym very tranquil hotel

we only wish it had an outdoor pool for the summers then we would never leave

food at every meal whether akelare, room service or oteiza

i would also highly recommend booking a service in the spa

spa fabulous

everything spa location facility staff all is the best.

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the hotel has a cosy restaurant with a good look as well as a nice bar area

it does not have a gym

welcoming staff, room was very clean, wifi was great, very quiet and cosy

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

breakfast and gym were excellent

the wifi connection was intermittent and bad. the door to our room was very difficult to open

the food was out of this world, we had tapas in the bar area and it was some of the best we've ever had and they catered for me being gluten free

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

there is no pool and sadly the price of this hotel was high at 100 euros per night

the outside pool is not heated

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

pleasant bar offering meals and snacks from the restaurant kitchens

also no wifi in the room not even in the

is a 20 min walk to the sites a bit long if you have young kids

and a full kitchen if you wanted to prepare quick bites for the kids

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

would have been nice if the bar was open in the evening for a coffee or drink

the food at the bar is really bad

the snack bar is very pleasant and ideal for a drink or snack any time of the day

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

there is a spa downstairs and the staff is terrific and talented

you had to pay extra to use the gym/indoor pool but i would highly recommend that - the gym is one of the best we've ever used

great pool

the only note - they have a large swimming pool, but it only opens at 11 am. why not earlier?!

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

pool was a god send on a very hot day

pool, staff and breakfast

free parking lot and free spaces all the time, we loved our stay and would highly recommend

on-site parking lot was also good

above all, a wonderful cider bar is just around the

breakfast

fantastic breakfast and nice little extra touches in the room and a very comfy bed

comfortable rooms and ev charging in the parking below

poor quality internet wifi connection on the 8th floor. very weak signal.

we enjoyed the bar and restaurant attached to the hotel and appreciated the early check-in we were given

breakfast is not available for a very long time, there is no room service outside of breakfast hours which personally i find ridiculous at a hotel of that price

the bar and restaurant are very good too and are so convenient for customers

at 9 am, according to our experience very late for 4* hotel, we asked, but no exception was made; wifi not continiously stable; very heavy hair dryer even for a very fit woman

friendliness of staff, cleanliness, downstairs bar area, peaceful area

i loved the entrance and the bar in particular

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

breakfast was lovely

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

breakfast was the same for 4 days

no pool access and nothing to warn us. we wouldn’t have booked if we knew wasn’t open

the pool was freezing

roof top pool pictures were deceiving

the spa was nice and never very busy

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

the pool was handy to use after sightseeing