is very friendly and helpful, the hotel has great location and a lot of parking

the kitchen was good although they didn’t tell us that they offer breakfast and also simple lunch box

they even offered to do our laundry during holy week when laundromat could not be found

there turned out to be no breakfast provided.

breakfast area was pretty

no breakfast

and the parking was in the rear of the building up a steep hill on a narrow road

breakfast was good

cereal option for breakfast will appeal to some americans

lastly, we became very ill after having room service from the restaurant for dinner one night

room 310 was in front of the pool area, but it serves as a party salon

the parking lot is very small and difficult to park if you have a big vehicle or family van

the room comes with full breakfast included

the breakfast wasn't brilliant. there are local cafes with better options.

to grab the attention of the person at the front desk when we needed her to open the door to the parking lot

to help us out of the parking lot

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

parking was in a separate, secure parking lot around a corner from the hotel

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

the bed was comfortable and the wifi worked fine

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

breakfast is provided at a low cost and is delicious

there is no breakfast provided and/or available in the morning

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

the heavy metal beat from the bar across the street was very loud

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

i had a great breakfast every morning

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

so beautiful to sit down at the bar and look out across the lake

friendly staff, beautifull location and nice breakfast

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

they have a spa although the front desk staff didn t say anything about it

wifi doesn't reliably reach the outlying rooms.

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

clean, spacious room with kitchen area

nice pool and right can walk right up to lake for great swimming area

i stayed in a small separate house with a kitchen.

pool area and private beach were great

views of the lake from the restaurant and small pool and also from our room

wifi

fast same day laundry everything is good

the wifi is spot on

the property lacks a pool.

wifi works pretty good most of the time

located really close to the main pier / water front where all the shops are and parking space included for our car

the kitchen was pretty well stocked and had everything we needed

nice furnished kitchen area with patio

the outdoor kitchen was perfect

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold in the evening to sit

the outdoor kitchen has a refrigerator and a two burner stove top

me paid, some free), the vibes are super chill, there s a laundry service, and the rooms & bathrooms were clean/cosy

felt like we were being treated like kids queuing for a school meal

wifi only in a common area and was not too realiable

no laundry facilities

lots of daily social activities

very close to the center. had parking and good breakfast. staff was very nice

the location was good with beautiful views of the lake. the breakfast was excellent.

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

staff are helpful and friendly breakfast was great large room

breakfast was great

amazing, location, views, accommodation, staff, breakfast

the wifi on the rooms was bad.

breakfast was tasty and often included 3-4 options

a bad experience with the hotel doing laundry

great breakfast included and free drinking water

breakfast, staff, and facilities were amazing

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

good breakfast of eggs, banana and pancakes

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the terrace has beautiful views

swimming pool with view on the lake

amazing staff and great pool

breakfast was good, the hotel was beautiful and the view was breathtaking

view of the lake, the pool was beautiful to swim in

breakfast was so good i recommend you to get there early

the wifi was really poor really let's the place down

most of the time we had no wifi in the room

there was a gym on the roof where there was also a great view. great laundry service too.

they even have a gym with free weights and some cardio stuff on the roof with a great view

place, gym available, huge roof terrace, nice hammocks, great wifi, super relaxed, central enough, very

wifi in the room was bad, wifi around the hotel is sometimes good but mostly not, shower is fairly

slow wifi

the dorms were clean, kitchen was amazing

well located, very clean in the common areas, the kitchen and the rooftop

amazing location, view, delicious breakfast and overall proximity to everything!

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

breakfast included was really nice

ry central but still quiet) - highly recommend

breakfast is simple but good: pancakes, fruit and coffee or tea

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

strong wifi

reliable wifi and places to work

q at the door, 70q instead) the laundry service is 5q so good but the clothes were not very

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

wouldn t recommend the laundry service

couldn t believe my eyes as i ate breakfast

breakfast, coffee, free water wifi worked - terrace has great view.

breakfast is included, and the view from the terrace is incredible

very kind staff, great breakfast! absolutely worth the money :)

you'll also get a good breakfast

location pool staff

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great price & even got up to serve us breakfast as we were leaving early

very nice hotel, very good gym, excellent breakfast, magnificent roof top, very friendly staff

the pool was clean and really refreshing on hot days

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

they can also book tours for you and they offer a laundry service

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

pool was honestly too cold for swimming but not much they can do about that

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

pool a bit dirty

they provide a large, shared kitchen with fridges where you can keep your leftovers

it has a shared kitchen so we had the opportunity to cook our breakfast everyday

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were very good

very friendly stuff. great view. kitchen

they alsomhave a big, fully equipped kitchen

it also included a great size breakfast

good breakfast served in the morning. excellent location. the owner was very nice and welcoming.

relaxing place away from all the buzz. nice breakfast.

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

really cheap considering the other prices within san pedro and also the excellent breakfast that is included

gs, pancakes and banana)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

breakfast was included and delicious

lot of natural light, silence,comfortable bed, towels and strong wifi

wifi is spotty but this forced me to stay off electronics, which was my goal

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

breakfast was fantastic

room service was great too

the breakfast was good

the wifi was not great.

wifi in the room, onsite restaurant was closed so we had to order in or go into town

we thought it included breakfast

niggle, not much shade for the pool sun loungers

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

in fact they forced us to use their laundry service - which was expensive

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

no wet bar or refrigerator

staff is really helpful and our kids had lots of fun interacting with them

the staff was helpful with setting up a jetski rental for myself to take my kids

wish there was a pool and hot tub for sure.

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

the gardens are lovely and the small infinity pool was a nice bonus for us

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

lovely pool

no ac in rooms, pool wasn t available

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

wifi is good in my second floor room

free parking was available as advertised, and breakfast was included

wifi was not good, a lot of loud noises from dogs on the street.

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

we managed to get a good night sleep and breakfast after a day of flights- just what we needed

the girls running the kitchen are very loud, waking us up early in the morning.

loved everything about this place - location, breakfast, staff, room itself and price were all excellent

breakfast was delicious

the room was large with a kitchenette

wifi was weak.

it wasn't quiet, i never found the wifi password, loud neighbors.

good wifi

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

bad wifi, accessibility to drinking water, cockroach

good value for money, nice staff, laundry service.

affordable laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

location,laundry

7)

very friendly staff, helped with a very efficient taxi and laundry service

parking is included, but it is about 2 blocks away

parking is around the corner in private lot

the hotel offers free parking, which is a block away

cheap, close to the lake early check in, late check out

cheap laundry service, availability of travel services

it offers laundry services and the stuff is friendly and smiling

cheap, close to the lake early check in, late check out

the laundry service was very reasonably priced

was very nice and helpful with any request from laundry service to transportation

id)

did not try spa at all but nice touch

parking was kind of tight

it has private bathrooms and a great wifi connection