to grab the attention of the person at the front desk when we needed her to open the door to the parking lot

located a few steps of central park i do really love the location, since you get up you can have breakfast early in the morning next to the fountain in the main patio delicious breakfast

it had a lovely internal courtyard where i had breakfast every morning

there s even a kids playroom

when we were in a rush for breakfast they packaged the remainder for us to take on the road, so nice

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is terrible, there are too many steps to

lastly, we became very ill after having room service from the restaurant for dinner one night

comfortable, well-maintained, enclosed parking, relatively easy to find, professional staff

parking was on fifth floor, reception on the first

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar

the kitchen was good although they didn’t tell us that they offer breakfast and also simple lunch box

they even offered to do our laundry during holy week when laundromat could not be found

no breakfast

there turned out to be no breakfast provided.

breakfast area was pretty

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

parking was in a separate, secure parking lot around a corner from the hotel

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

the bed was comfortable and the wifi worked fine

is very friendly and helpful, the hotel has great location and a lot of parking

clean, quiet, friendly staff. parking available.

hotel room was noisy on the first night and the parking area was too small, but they have an extra garage across the street

parking is not a formal one, it should be improved to give a better aspect of the place

it was perfect for our needs. great location, very nice pool and attentive staff

located really close to the main pier / water front where all the shops are and parking space included for our car

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

q at the door, 70q instead) the laundry service is 5q so good but the clothes were not very

power went out for over 24 hours during our stay

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound of crickets chirping in the evenings, it s a truly lovely experience

strong wifi

very close to the center. had parking and good breakfast. staff was very nice

the location was good with beautiful views of the lake. the breakfast was excellent.

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

breakfast was great

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

breakfast is provided at a low cost and is delicious

the view is really amazing!! nice breakfast

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is available but opened too late for us since most of the touristic activites start quite

great breakfast included and free drinking water

i think the stuff should tell that everyone during the check in and also the wifi passwort

the breakfast was amazing

no wifi connection in room 1a for whole stay

views, kid staff, private boat launch, great location, informational, free kayaks, free breakfast

they arranged a breakfast sandwich for me as i had to leave before the included

really enjoyed my room by the pool, it was amazing

amazing staff and great pool

breakfast was good, the hotel was beautiful and the view was breathtaking

great breakfast

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

wifi was excellent even up in the room

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

they have a spa although the front desk staff didn t say anything about it

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

no wifi in the rooms

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

the bar service was great

the pool is nice but it's pretty small and not many sun loungers

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

also, our room was next to the restaurant kitchen and next door to another bar that had music

the wifi was very bad

the view is spectacular from the top floor and best of all - there is a full kitchen so you can save if you want by cooking for yourself, or if you have kids, you can easily

a simple breakfast is included which looked very good

wifi worked but mostly from balcony

the dorms were clean, kitchen was amazing

ry central but still quiet) - highly recommend

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

although it wasnt mentioned on the page, breakfast was included

the breakfast is simple but perfect, the family are very kind, great views.

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

breakfast is included, and the view from the terrace is incredible

) breakfast of pancakes, eggs and banana

esn t work on terrace) - extremely noisy all day and night

couldn t believe my eyes as i ate breakfast

breakfast was very

the wifi was slow, wouldnt recommend for remote work

decent wifi

loads of shops nearby, parking on site

loved that the property had parking space and was in the middle of the restaurant/nightlife area

there was a gym on the roof where there was also a great view. great laundry service too.

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the terrace has beautiful views

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is the cherry on the cake

ere's very little food).

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

i had a great breakfast every morning

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

breakfast is delicious, there are lots of activities to do both in the hostel and around town

i really enjoyed the free breakfast and the available drinking water

so beautiful to sit down at the bar and look out across the lake

clean, spacious room with kitchen area

pool was tiny

views of the lake from the restaurant and small pool and also from our room

has a pool table and table tennis too

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

parking

gym included

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice

t lake views), really nice rooftop terrace, gym, and location

location pool staff

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool was honestly too cold for swimming but not much they can do about that

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

i liked the shared kitchen and use of the kayaks

they provide a large, shared kitchen with fridges where you can keep your leftovers

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel quiet and good to rest, the hotel is very clean, has large terraces

very friendly stuff. great view. kitchen

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were very good

it also included a great size breakfast

beautiful beach, nice, quiet room, great breakfast, nice owner

garden setting, excellent breakfast, lovely hosts and good location - easy 10 mins walk into town

breakfast out of the city and then super quiet - but still nearby ( 15 min walking) easy and early check in hot

its quiet location, friendly owner, easy communication and great breakfast.

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

i was to leave very early so they cooked my breakfast the night before to accommodate

the breakfast area was not really clean, and overall the place looks a little run down.

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

the wifi signal is spot on everywhere

served us room service dinner even though we got there late and the kitchen was almost ready to close

wifi

everything but the pool need to have reservation to be use . thays is what they said.

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold in the evening to sit

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the outdoor kitchen was perfect

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking outside and hot water for a shower after a busy day lounging around

lee and elaine will let you do a load of laundry in their washer

no wifi is what you need around the lake to enjoy it the fullest

wifi was good - just not in the rooms

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler and the staff is

me paid, some free), the vibes are super chill, there s a laundry service, and the rooms & bathrooms were clean/cosy

as i have adopted kids of color that is not something i appreciate

closes maybe

internet was not good and access to wifi was spotty at best

not good wifi . water pressure was low.

there was noise until 10:00pm by the pool and on a bar nearby until 11:00pm

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

niggle, not much shade for the pool sun loungers

the property it s fantastic! gorgeous garden, pool and a beautiful view!

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant location is beautiful (+)hotel is the most beautiful place on atitlan, you can have breakfast with the view of the 3 volcanos (+)breakfast was excellent gardens were beautiful location on lake was perfect (-) breakfast only was a buffet (+) we enjoyed the restaurant for dinner and breakfast, it was an expensive luxury to eat there (-)morning, the only breakfast offer was a buffet, which i m not super fond of but many people are so it wasn t a (+)surrounded by amazing gardens, had a breath taking view of the lake and volcanoes; location for breakfast was awesome had a nice view of the lake as well (-)the dinner menu could be a bit more imaginative. breakfast and lunch were excellent. (-)no breakfast included (+)breakfast buffet is always excellent- the bartender made the most delicious cocktails

location is breathtaking as are the gardens and wonderful pool area

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

the beautiful pool was an amazing amenity since the lake didn t seem to be that swimable

rveceria) in san lukas toliman

well rated for kids

the included breakfast was super delicious, fresh, and had a variety of foods