is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited

the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is

colonial style hotel, beautiful room decor. wide parking space (indoor)

location very clean free parking

breakfast was good

there turned out to be no breakfast provided.

wifi was very unreliable which was a problem because i was working while visiting and also we were

breakfast area was pretty

they even offered to do our laundry during holy week when laundromat could not be found

no breakfast

the kitchen area is well equipped and is on the terrace which has a beautiful view

sometimes the wifi connection was not so great, but next day was everything alright

nothing. just a suggestion : maybe add cups in kitchen ? (for us no problem we had ours)

good location close to centre 10 mins walk to large supermarket good wifi

and clean hotel with a nice roof terrace and an outside kitchen for a good price

parking was tricky to get in and out of

the only problem is the parking lot, is really difficult to enter

the parking lot can be tricky

the parking lot is very small and difficult to park if you have a big vehicle or family van

there’s even a kids playroom

the staff was very good! wifi worked well. they have kitchen and kind of warm water

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel

parking was in a separate, secure parking lot around a corner from the hotel

the bed was comfortable and the wifi worked fine

is very friendly and helpful, the hotel has great location and a lot of parking

breakfast was not included as it is in most hotels we have stayed in

clean, quiet, friendly staff. parking available.

hotel room was noisy on the first night and the parking area was too small, but they have an extra garage across

parking is not a formal one, it should be improved to give a better aspect of the place

it was perfect for our needs. great location, very nice pool and attentive staff

great wifi

located really close to the main pier / water front where all the shops are and parking space included for our

wouldn t recommend the laundry service

remotely, and there are lots of outdoor work stations with outlets and a very strong and stable wifi

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

the communal kitchen was wonderful

power went out for over 24 hours during our stay (and the wifi along with it)

on the vegetarian options for breakfast

the location was good with beautiful views of the lake. the breakfast was excellent.

-they offer breakfast but only coffee is included, no tea / hot water

-breakfast was pretty good

good breakfast and clean

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

breakfast is available but opened too late for us since most of the touristic activites start quite

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

there is no breakfast provided and/or available in the morning

no wifi connection in room 1a for whole stay

only that there was no wifi in the rooms, only in the restaurant.

), use the canoes and there is also a laundry service

amazing, location, views, accommodation, staff, breakfast

the hot water was not that hot and the wifi doesn t work that well.

nice room outside the center. they also have a kitchen on the rooftop, which is well equiped.

and quiet reserve and the village center, the comfortable room, the well equipped and specious kitchen and roof

the kitchen area is very small and other guests weren t cleaning up after themselves which is

kitchen only had one broken cup

paper thin walls which meant disrupted sleep wifi was

the rooms were pretty good as was the wifi

amazing staff and great pool

the pool area is beautiful, very instagramable and so nice to spend the day by the pool bar grabbing a

they arranged a breakfast sandwich for me as i had to leave before the included

good and diverse breakfast and tasty coffee

the place, the bathroom, the bedroom, the terrace, kitchen

beautiful gorgeous setting, clean best breakfast in tropical garden! ;)

the wifi works well

(if you book directly, the breakfast is inccluded)

has the best wifi on the lake

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn t very inviting to swim in.

the heavy metal beat from the bar across the street was very loud

also, our room was next to the restaurant kitchen and next door to another bar that had music

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

was very clean and kitchen was spacious and had all we needed

nice building. good parking.

you want a room service you have to ask for it each day

nice parking lot and view

staff is very nice! hot water en wifi work good enough for working. location perfect!

super helpful and kind laundry service q20 per kilo

the wifi didn t really work

wifi in the room was bad, wifi around the hotel is sometimes good but mostly not, shower is fairly

breakfast was so delicious

great location, very good breakfast, good value for money

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

ry central but still quiet) - highly recommend

friendly staff, great amenities like yoga and free breakfast

loved the free breakfast, staff and the view from the hostel

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over

the view & the breakfast was delicious it really allowed you to connect with the lake!

breakfast is delicious, there are lots of activities to do both in the hostel and around town

homemade breakfast on the top deck was great!

breakfast was very

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

very kind staff, great breakfast! absolutely worth the money :)

breakfast is included, and the view from the terrace is incredible

there was a gym on the roof where there was also a great view. great laundry service too.

rooftop to sit out and small basic gym

had my laundry done by the hotel, and they lost my pants

therws a gym, nice views, well equipped kitchen, big rooms and hammocks

decent wifi

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

was the cheapest accommodation in town and included a delicious breakfast

value for the location, free breakfast & kitchen facilities

good breakfast of eggs, banana and pancakes

breakfast, staff, and facilities were amazing

strong wifi to work during the day if needed

wifi is good

the view and the terrace is exceptional, the pool beds are also extremely comfortable

location right on the lake with stunning views and friendly staff reliable wifi too for remote

we had parking for our car

wifi in reception area was great for our video calls

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

- bright room - comfortable bed - small nice gym

parking

wifi is not even bad, its nonexistent

wifi didnt work 1 day , breakfast start at 9

wifi didnt work 1 day , breakfast start at 9

location pool staff

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi is not working at all

the wifi was terrible on an off most of the time , when on it was the lowest signal barely working my

location, super friendly owner, private parking space which was included in the price

wifi access is very poor but didn't bother us much

wifi good

beers expensive in the bar onsite

the cleaning staff did not cleaned the plates from the room service we had the first night, and did not change

wifi is good for working

early check in

wifi didn t really work in the dorm room. a bit hot while sleeping as well.

breakfast was exceptional

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

garden setting, excellent breakfast, lovely hosts and good location - easy 10 mins walk into town

good breakfast served in the morning. excellent location. the owner was very nice and welcoming.

it also included a great size breakfast

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

the wifi didn't work at all while we were there

great wifi connection

kitchen was not clean

the kitchen is very dirty

breakfast was amazing with a great view

the breakfast was spectacular

breakfast was very good but dinner was really fantastic

we ate breakfast every morning and paid for the dinner every night

the restaurant,more like a bar actually,is a treat too for the view

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

the property lacks a pool.

didn't like that there's no room service

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

the wifi signal is spot on everywhere

just not being able to have food pass 8 o clock. a snack bar there would be good

lee and elaine will let you do a load of laundry in their washer

the kitchen was pretty well stocked and had everything we needed

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

english is main language as bar area staffed by travelling volunteers

not the best wifi connection incase you need to work online!

wifi only works at some areas but that is what i wanted

went to this hostel with my adult kids and husband and we really enjoyed it

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

wifi very unstable

pool was excellent

are nice and clean, pool is big and clean

not good wifi . water pressure was low.

internet was not good and access to wifi was spotty at best

the room was of a nice size, the ac worked well (and it is needed in retalhuleu) and the wifi was fine

pool was very warm

no room service at the time.

wifi wasn t very strong in the room but ok in lounge area.

this hotel was favorite for our kids, because pool was very nice, they could walk the gardens and also interact

room service was also not good

the included breakfast was very good

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast,

all the food was great, fresh and delicious, my favorite was breakfast, loved the fresh tortillas

lack of breakfast options

included breakfast delicious

breakfast was good as well