beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

very secure property with parking and lots of guards

understand that the pool was solar heated

the stay the breakfast and the place very nice all excellent

wifi is really bad and does not work the whole time - the toilet flush in our room did not work

bed was comfortable and everything worked and the wifi was good

don't know if there was wifi because after i paid they disappeared and i couldn't get a password

secure hostel, extremely well-located with a free shuttle to airport that is less than 10 minutes away

the airport shuttle was convenient and very flexible with my schedule.

the shuttle service is included

parking area secure

the airport shuttle didn't show up and i had to take a taxi

the staff was polite and friendly, the beds were comfortable and they served good breakfast

no working wifi

strong (not necessarily unpleasant) smells in the rooms; if we d like to have breakfast if wouldn t have

all using the same restroom, no hot water to take shower, not private room (not door locks) breakfast so bad,

like this place, there is everything you need, good bed, quiet room, breakfast

super friendly and welcoming staff, great breakfast, great spot for meeting other travelers.

breakfast was 10/10

easy to shuttle to airport, kind driver waiting for me in the lobby at 6am to make my flight

free wifi and parking available

not much. they have wifi and breakfast and hot water. feels like you re staying with family

the breakfast was nice, and the staff are super kind and friendly

i felt very safe they have extra security measures in place, the staff are very friendly, and the breakfast is

breakfast, shower and bed

breakfast was good. people courteous.

the breakfast in the morning was much appreciated and good-tasting

rooftop pool, safe, clean, staff very accommodating

the wifi signal also didn't make it to my room

no wifi in the room, not given a key to get in and out so was effectively locked in

a sign would be nice, so i could find the property. the parking situation is limited.

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

walking distance to the airport, very nice staff, good breakfast, comfy room, nice backyard with plants and

good wifi connection

wifi was a bit weak but other than that we had no complaints

staff was nice, room was good, wifi was fast

they also had the best breakfast we had the entire time we were in guatemala

close to the airport, super friendly (and english speaking staff), good wifi, nice breakfast

great place for kids to run and play

great wifi, i was able to stream netflix, no problem

the parking is very limited

it is next to the laundry, so the noise is constant

it was clean with a bathroom and wifi and a huge bed

free breakfast, & entertainment

the one way shuttle to the airport was on time on both occasions

friendly staff, airport shuttle included, the airport is just a few minutes away

easy check in, safe car parking, airport shuttle, breakfast included

very strange for a spa hotel

impossible to have a relaxed meal there, we ordered room service every time during the entire stay

had an incredible experience at le suisse spa

spa facilities are great (when they're switched on)

clean, with a great kitchen, bathroom and super friendly staff

to swim in the pool and relax a bit in that area but it was impossible, the pool was crowded with kids jumping

the kids love the buffet and pool

departure from the parking is a bit complicated

i also had the most amazing salad delivered by room service to my room (could not figure out the restaurant

airport shuttle, great food selection, 24-hour room service, front desk services, comfortable

pool area looks very nice & relaxing

i m assuming it s from the mini bar in the room

great breakfast buffet. lovely clean hotel, great service.

they even have a casino on their premises

are great, location is safe and walkable to the location shopping centre, lovely staff great gym

great pool and gym

hotel had a good gym and a pool

room service made us sick

looked nice, no bottled water in the room which is a requirement for me in guatemala city, the parking was

the parking guys and the restaurant were so friendly. ud83dudc4c

large bed, large tv screen, couch and a small kitchen

we travelled with kids, had to cross the street with bad weather in a not too pleasant environment, every time

room service food was more expensive than from other similar priced hotels nearby

there were pastries being put out by the kitchen staff

the breakfast in the morning is amazing

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes

wifi was good, when it was working, but it kept disconnecting both in the laptop and the phone,

looked for a pet friendly hotel, this is what came up first

property is near by pretty much everything i need plus i can bring my pet. food is very good!

gym is locked unable to access

it's great for group travel with a full kitchen, living space and dining area

was close to the pool and i was noisy during the day as i could hear many people talking

for kids - there is a pool, swing set, and laundry available

secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the

parking, very close to the real downtown (in terms of restaurants, shopping, etc)

great breakfast buffet, parking inside the location, great size rooms (302 included kitchenet)

2 bedrooms, 2 bathrooms, living room, tables, chairs, kitchen

room lighting was a bit on the low side and wifi could be slow at times

the outside patio and pool area was so beautiful and cozy

the hotel has its own restaurant and bar service which was nice

found the hotel kitchen staff to be a bit problematic; when i asked for breakfast with still 15min to go - the

no breakfast

breakfast was just so so, no salsa picante nor pepper

the wifi was a just a tiny bit sucky.

free parking, large comfortable room and bathroom..wifi is ok

laundry service was little high for my taste 2usd for a pair of socks take as reference

also there was no mini bar in the room and only one bottle of

spotless comfortable the best night s sleep i had in guatemala i love your wifi password

breakfast was great

like it when a hotel offers a public pc in their business centre, not everybody has a mobile and wifi

wifi terrible and desk staff didn t d ok anything

used their parking spot

were told the breakfast was included but the bill charged us for breakfast

no breakfast available

wifi didn t work in the rooms that were farther from the reception, there were 3 breakfast

facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played

we needed to have an early breakfast and the chef made it possible

people ruined our vacation also the web site implies that you have use of the santa teresita spa pools

lovely design and great spa with excellent massages.

the facilities are good, nice looking buildings, great swimming pools to have fun with you kids.

breakfast really good

with small kitchen dining area

though there was no breakfast, the staff allowed us use of the dining room for food that we brought back

the location is also excellent and having the different options to chose from for breakfast was also great

loved the breakfast

location. breakfast

breakfast needs more variety

wifi signal didn't reach my room

no wifi in my room

would have been great if bar on 7th floor was open.

it was a bonus to have a gym available, although it was very small

the absolute best room design i've ever stayed in. i love the mission to help kids!!

there is a gym on site but it lacks much equipment so you re better off using the smartfit located in the

free parking below the building very convenient

wifi passwords not found anywhere

room had mold, no ac or wifi as advertised

you could hear everything spoken in the garage/reception area, the kitchen was right below and you could smell

and the three flag restaurant in the hotel had very nice food and accommodating staff, we had room service and

wifi was too weak in our room to be usable but okay in common areas

good wifi/internet/network

free wifi

good for 1-2 night stay the wifi worked good

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

the air conditioning and wifi in my room worked well too

wifi, clean rooms, updated bath with rainfall shower head

live music every night in the attached bar and a full-service restaurant are also enjoyable

beside the bed, they were on the other side of the room, but the main problem was that the wifi

the rooms , workers and breakfast!

check was being made on us at the check-out, under the argument that they had to review the mini bar, when there

our kids enjoyed the revolving restaurant:)

we got in too late to check out the pool

the room keys didn t work in the gym and pool areas.

gorgeous green inner yard, available parking, big rooms

if you get your car, it has private parking at no extra cost

very uncomfortable beds. poor wifi. very loud.

access to stores, free parking, staff.

wifi available in the patio - not in rooms

check-in area / restaurant & bar on the sixth floor are very nice, with amazing views (although confusing to

not enough services or service members . very limited amenities. the gym has only one bench

the location! its perfect! everything its pretty new, pet friendly!!!

breakfast was ok, not great.

staff was so rude and not very welcoming, they didn t explain how the parking works and we had to pay it