the pool and hot tub were lovely and warm

breakfast was good enough. personnel was great. location was awesome.

the breakfast was excellent as was the restaurant staff. the room was beautiful and modern.

the facilities are good, nice looking buildings, great swimming pools to have fun with you kids.

the facilities are good, nice looking buildings, great swimming pools to have fun with you kids.

gardens with small pool

nice breakfast with view of volcan fuego

very secure property with parking and lots of guards

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

wifi is really bad and does not work the whole time - the toilet flush in our room did not work

impossible to have a relaxed meal there, we ordered room service every time during the entire stay

very strange for a spa hotel

spa facilities are great (when they're switched on)

had an incredible experience at le suisse spa

to eat it), private bathroom, tv, towels provided, security guard, in gated community, free wifi

laundry service also available at an extra charge

wifi is pretty bad

wifi worked well

beds, good wifi, close to airport with convenient shuttle, located in a safe gated

the host is super helpful - airport shuttle is free - very close to airport - clean room - good wifi - place in

great service. very clean. wonderful breakfast too!

large, very comfortable room, close to airport with included transfer, good breakfast, good wifi and hot water

the roof is a lovely spot to relax with good wifi

delicious breakfast

all using the same restroom, no hot water to take shower, not private room (not door locks) breakfast so bad,

like this place, there is everything you need, good bed, quiet room, breakfast

the staff was polite and friendly, the beds were comfortable and they served good breakfast

poor wifi

no working wifi

comfortable bed and clean bathroom. spacious balcony. friendly staff and good breakfast.

friendly staff, airport shuttle included, the airport is just a few minutes away

the airport shuttle service was on-time and convenient

free breakfast, & entertainment

nice breakfast included and friendly staff

pool wasn t working properly, it had an algae buildup and was quite dirty, which was

the villa is wonderfull: colonial design, large territory, not a standard pool, good kitchen!

the room was very nice and also the climatize pool.

the pool was too cold. i didn t enjoy this on my family didn t like it.

had several dinners there- especially the pizzas after a long day of tour excursions 3) swimming pool was

rooms were adequate. breakfast was good. great view.

secure parking. comfortable beds. gorgeous view with delicious breakfast.

the breakfast, the views.

said it had a restaurant but that s only open for breakfast only option for food was the staff offered to

the views, breakfast, weather so cozy in the room. the staff

rooftop pool, safe, clean, staff very accommodating

no wifi in the room, not given a key to get in and out so was effectively locked in

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

a sign would be nice, so i could find the property. the parking situation is limited.

the wifi signal also didn't make it to my room

beautiful property. extremely close to the airport. pet friendly with a nice green garden.

ear plugs i could hear everything going on in the other rooms on my floor and in the hallways wifi was spotty

the parking is very limited

wifi perfect

breakfast was very tasty and served in the nice courtyard

the breakfast was nice, and the staff are super kind and friendly

breakfast is included and is very good

they provide a few options for breakfast

the breakfast in the morning was much appreciated and good-tasting

breakfast, shower and bed

wifi didn't work well up there but an awesome view of the volcanoes when the sky was clear

- the breakfast was included and wonderful

wifi just worked alright

we loved the breakfast they had and the staff very very helpful with information about the town and where to

it's a beautiful old villa with a lovely garden and the breakfast is great

bed was comfortable and everything worked and the wifi was good

don't know if there was wifi because after i paid they disappeared and i couldn't get a password

wifi

the bed was very comfortable and the breakfast was lovely.

wifi was problematic

we ordered room service and the food was to die for

i did avoid the overpriced airport shuttle and spa services

good breakfast and only a short walk to or from the airport

bed was large and comfortable, room was clean and breakfast was delicious

i was not there for breakfast the next morning, my plane left early and the manager took me to the airport

wifi in the bottom floor was weak, but fine in the common area.

the wifi was not so great in the room, but it did work very well outside on the patio

a separate check-in area in the front of the hotel apart from the bar would have been less chaotic and easier

hotel, great design, good attention and amazing restaurant, with a social approach to help kids in communities

room faced onto the courtyard and common area / bar and it was pretty noisy at times

a sound of a laundry next door.

hotel, great design, good attention and amazing restaurant, with a social approach to help kids in communities

good breakfast (3 options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little (mostly

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back

location, on the edge of the city centre - walking distance to coffee and laundry facilities

location great, bed comfortable and wifi excellent.

wifi was good, but it looked like we were the only people there so may not be as good if there are

location and design was very nice . breakfast was amazing !

wifi didn't work in certain areas but its comprehensible when its an old house with thick walls

decorated with style and comfortable and the inner yard is green and pleasant, ideal to have breakfast

no laundry service available through the hotel - but there is a laundry about 8min walk away

they also had a laundry service, and that was incredibly helpful

the ladies at breakfast were helpful and the food was delicious

wifi is restricted to bedrooms, and i accidentally flooded our bathroom one morning because the

nice, kind & english speaking anna & helpfull staff, very clean, powerful wifi, boutique minimal decoration,

the central garden was a beautiful and relaxing place for a nice breakfast and for an evening drink

excellent breakfast,friendly staff beautiful garden good wifi hot water,quiet.

clean, with a great kitchen, bathroom and super friendly staff

bathtub was huge (high) making it very difficult to get in and out for older people or kids

everything! the location, spa, hotel design, breakfast & restaurant...

music in el cabildo bar was loud, awful and did not blend with the ambiance

we parked the car in their free parking garage and were able to walk to all the points of interest on foot

the room came with a balcony and fireplace that we lit on a rainy evening

the wifi could be improved but it is not the worst.

breakfast, beautiful rooftop terrace, friendly staff & service, and very intimate atmosphere all

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace

free parking across the street in a secure lot with a ticket from the hotel staff and within a few

it s stunning , the breakfast was amazing and the staff are what makes this place so special.

location, service, breakfast

breakfast was simple but tasted good

wifi unreliable

location was brilliant and breakfast was lovely

noisy room off the lounge, breakfast area

very noisy, bad wifi. cold shower. no clean towels way too expensive for what you get

wifi was really bad

beds were comfortable. room service was great , cleaned properly.

wifi signal was poor in my room.

breakfast was terrific

kitchen fully equipped

good wifi

only issue i had was that there were times the wifi wasn't very strong or would cut out

i liked having parking and confortable accommodation

while we didn't really use it, having a kitchen would be a bonus for anyone who did

great wifi

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

good wifi, hot shower, and very comfortable big rooms

internet in my room didn t work, i had to stand by the door to catch wifi

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

wifi was intermittent

the staff are exceptional and go beyond to make you feel comfortable and have an early check in

the free wifi is reliable

with yogurt and fresh fruit and we were able to order pancakes at a small extra charge for our kids

wifi wasn t great inside the

the breakfast was also outstanding

music and loud kitchen sounds through our wall, needed a new trash can, and the tile/grout could have been

there was a grip bar in the shower but was installed on the outside and made no sense

breakfast was included and we were able to get water bottles from reception

wifi would sometimes cut out

it rained so we couldnt use the pool

pool closed in the afternoon when there is sun

we got married the next day and came to the hotel's bar after the ceremony however it took like 15 minutes

the bar is great for dining too

the pool wasn t clean enough for us to swim

love that they have a gym

- comfortable beds, clean rooms - breakfast was really good - great wifi - all in all this place was great

was ready for my pet and i

gym is nice and adjoining spa has sauna and steam room too

response from room service 100% parking logistics are

wifi is available all over the property, although the signal strength wasn't super strong, it was

the hotel is pet friendly, which is awesome, but there was a dog that would not stop barking in the room next

wifi didn t work in the room at all which was a big inconvenient and the room has no windows or

convenient location, nice views, lovely staff, good wifi

wifi was strong and reliable

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our

pool is small but a beautiful setting

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is much smaller than expected and not conveniently situated

beautiful rooms and amazing views from the pool. very nice staff.

wifi didn t work so well in my room (cornered, room 32)

good wifi

restaurant, friendly staff, good wifi, nearby parking lot

a 5am start), and their laundry service was quick and could be done overnight

the wifi

wifi works in the room

there was no pool on site.

i thought there was a pool on the property for some reason but there wasn t

they did change the room, however it was right next to the laundry room which meant

also, advertised a pool

had a great big tv in the room but it struggled with the wifi connection breakfast was very basic nothing to

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous

location and good vibes. bar open in nikikot.

while breakfast was included in the very affordable room rate, the restaurant was quite expensive if you

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

beautiful quiet property in a great location. great breakfast!

parking for six cars inside the facility requires one makes a reservation

breakfast was tipico - and delicious: eggs to order

well located in antigua. sumptuous garden. free parking place in the property. very nice staff.

location was great. breakfast was too basic. very friendly and attentive staff.

best of all same day laundry service for when you return filthy from volcano ud83cudf0b hike

some activity with local bar and disco was a little loud.

terrible wifi in certain areas of the hotel

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

personally doesn't bother me, but there is a bar that occasionally plays loud music that can be heard slightly

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

comfy beds, beautiful terrace, nice bathrooms, friendly staff, well equiped kitchen

room did not have a window to the outside but rather into the kitchen which was not made clear online

the rooms are in a very good condition and the equipped kitchen is a big bonus

big kitchen (but i never used it)

large kitchen

laundry service prices were excessive,there was no view from the room, location was fine just a 10

hotel was stunning, room had a beautiful fireplace & patio, and the staff was beyond friendly

more space around the pool there are only 2 loungers and someone was always on them

the restaurant and room service staff went out if their way to be helpful

large, clean room, good wifi. good breakfast.

the room was huge, the breakfast was awesome and all the staff exelent

great breakfast

parking is not on the premises

for a similar price you can stay in a few hotels that offer more amenities (pool, spa, restaurant open throughout

the breakfast was unbelievable

lovely pool area

laundry service offered

excellent location, nice room, secure, helpful staff, nice pool

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua s central square

the kids were very comfortable

delicious breakfast like home made

breakfast was also very good

freshly made breakfast (eggs and coffee)

breakfast a little early

breakfast was good enough - continental one, but quite good taste

wifi very weak in the room. it wasn't working at all this morning.

asked the sheets to be changed and they gave us a new one with even more stains laundry service really expensive

lots of noise with guests coming and going and kids playing outside the room in the early morning

the beds were very firm no wifi

staff was helpful to arrange for expedited laundry services after an outing to acatenango

wifi poor at times

the room was spacious & i found the wifi to be strong enough for streaming

cable tv and good wifi in the rooms

good laundry service around the corner called 'cafe siete' if you need it

rooms missed having more than one chair and a proper spa e to hang wet towels or clothes also, it was too far

only complaint if i have to have one was the breakfast isn’t good

the complimentary breakfast was fine but minimal given the cost of the room

we liked the pool area to relax, but didn t see any service

they host weddings and events, so the pool area was loud and with lots of construction workers as they were

also the pool isn't huge, has very few sun loungers and plays pretty bad music on a loop

beautiful building and gardens. breakfast was delicious

week wifi in rooms but very good on patio.

they had a complementary breakfast as well & parking on site

swimming pool hot tube food close to central park

beautiful property, very quiet and good breakfast

i also found the wifi to be working extremely well in all parts of the hotel

wifi was not good, the signal is too weak often

couldn t do laundry because it was saturday night and there is no laundry on sunday

there is an awesome terrace upstairs to enjoy and the wifi was perfect even though i was on the top floor

the laundry service shrank/damaged my clothes beyond repair

cheap laundry, it was actually cheaper than nearby laundry places

laundry service was reasonable price

they have a kitchen and so it's much like a hostel, but a better deal

caused some issues with hot water, no wifi and most of the last day in the dark

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

the rooms are very basic and the spa was closed

great breakfast quiet good roof top terrace

they also organized our spa treatment, which was exceptional

the ladies serving breakfast were so lovely and polite

little inconvenient to have the parking 3

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

poor wifi

the second one didn t have a good wifi connection and i found two roaches on the room

wifi in my room

all three rooms had weak or almost zero wifi coverage

the decor, gardens, candles at night, fireplace in the room and breakfast.

poor wifi, only works in the courtyard simple breakfast regular personal service not in line with the

great huge suite with fireplace, room 7, comfy bed, awesome breakfast and staff.

breakfast was

reserved a suite, the reservation said the room had a private balcony, a sitting area, fireplace, the images of