clean, with a great kitchen, bathroom and super friendly staff

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

very secure property with parking and lots of guards

nice breakfast with view of volcan fuego

the pool area, the delicious food and comfortable bedroom

the stay the breakfast and the place very nice all excellent

gardens with small pool

i felt like i was living in a beautiful spa jungle inside a city for a couple days and i couldn t be happier

ry comfy, spacious and clean), the included breakfast was delicious, and the staff was incredibly attentive

no laundry service available through the hotel - but there is a laundry about 8min walk away

the rooms and beds are comfortable, the breakfast is delicious, and i loved the cacao theme everywhere

location and design was very nice . breakfast was amazing !

quiet, comfortable courtyard: beautiful, secure staff: incredible, friendly, and speak english breakfast: simple, delicious, and free with your stay

the breakfast is also quite nice

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

oh, and their traditional breakfast is delicious

beautiful quiet property in a great location. great breakfast!

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

used the laundry service and the clothes came back a bit wet

same with late check out at 1 pm

strong wifi and just a short walk from the centre

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

customer service was excellent! room service was also excellent!

from the food, to the spa, to the pool, to the grounds

breakfast is varied and fresh

the heated pool, the gym, and the restaurant

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but the staff was very helpful

maybe needs little more facilities - little more sophisticated bar menu -

bed was comfy, room service tasty and they gave us

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

i asked for room service at 805pm and they said the restaurant was closed for the evening

the restaurant and room service staff went out if their way to be helpful

the breakfasts on the patios - yummy and beautiful

very good breakfast indeed

breakfast was wonderful and staff were so helpful

breakfast served a little late

also, the breakfast was delicious

laundry service was poor

their laundry service is great and fairly priced

we could store our luggage and they could help us with our laundry very quick

allowed for early check in since they had space

the wifi can be spotty inside the room but i left a staff member know and they fixed it!

complimentary parking off the street at the hotel

maybe the wifi reception was not the best in our room, but everything else was great.

they have quite a late check out time and the rooms stay dark so was able to have a much needed sleep in

internet in my room didn t work, i had to stand by the door to catch wifi

wifi is basically nonexistent

om 23 if i remember well)

good wifi, hot shower, and very comfortable big rooms

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

pool is much smaller than expected and not conveniently situated

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

beautiful rooms and amazing views from the pool. very nice staff.

pool is small but a beautiful setting

there is parking inside for guests and a beautiful

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

life the who,e concept, helping schools, helping kids

great food and bar here too

that helps education for the kids

the cause of the hotel funding school kids is amazing too and feels good for travelling

a separate check-in area in the front of the hotel apart from the bar would have been less chaotic and easier to expedite check-in

the breakfast was great

the breakfast was unbelievable

breakfast was delicious

great breakfast

i liked the property itself. i also liked the staff and the free breakfast.

wifi not good

the bar is very noisy from 8 to 9pm

wifi was sometimes down

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

our kids really liked the playing area and the garden

wifi. very slow. even personal data is slow. i got at&t

wifi was not working during our stay

, in other comments wifi and not enough coffee at breakfast was critisized

the room we booked comes with breakfast for two and drinks

the breakfast is good, and the beds are

the breakfast was very good - probably the best hotel breakfast we have ever had

we did laundry and it came back same day

tasty breakfast

the breakfast in the morning was delightful

location, quiet & peaceful but near everything, excellent staff who organized an early check in which we really appreciated after an overnight bus from flores

excellent and kind staff, good breakfast, comfortable rooms.

they remembered that i preferred to have tea and not coffee for breakfast and they would always bring me tea afterwards - it honestly felt like home while i was

the breakfast is great

room was clean and the breakfast was very good

i enjoyed breakfast too

clothes came back from laundry looking worse than before

the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids

loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool is great quiet &

the pool with views over the vulcano was a great addition

the staff was great, hotel was clean, room was nice, and the kids loved the

wifi is decent if you want to work and there is a restaurant at the front of the property which

wifi. variable. dropped al 3 of my devices frequently.

poor wifi

wifi worked quite well :)

the second one didn t have a good wifi connection and i found two roaches on the room

working wifi

freshly made breakfast (eggs and coffee)

breakfast was also very good

breakfast was good enough - continental one, but quite good taste

excellent service, location and free breakfast

they prepare breakfast early in the morning and they do it while listening to music

very friendly staff, clean, good breakfast, lovely garden. excellent location

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was delicious

cleanliness

breakfast there was no buffet

breakfast was simple but tasted good

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous happy hour and decent beers on tap)

the “continental” breakfast isn’t continental by american means (in usa a continental breekfast is an included

beautiful place, great bar area and outdoor are

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during the weekend

the breakfast included - oh my, was delicious

laundry service and attentive to things

specially in the room we had almost no connection

only thing was no iron in the room or laundry service. we managed.

wifi is very good, there is a fan in a room, breakfast is exceptional and the hotel is very

nothing except maybe the wifi that's not reaching some of the rooms.

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

great free breakfast

breakfast varies every day and it is served in the garden if you prefer

breakfast was always different and we couldn't choose

great breakfast. beautiful setting. best of all: the staff.

great breakfast, nice rooftop, and late check out. their cleaning lady was amazing!

mentioned, i'd skip breakfast and coffee at the hotel

breakfast had several excellent local choices

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

breakfast is served in a tranquil garden

the breakfast is good, the cleaning and fresh toiletries

breakfast each day was delicious and the garden & volcano views

you can getvyour laundry done across the street

the ladies at breakfast were helpful and the food was delicious

great breakfast quiet good roof top terrace

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

defintely get a massage at the spa after you hike acatenango

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk was

the ladies serving breakfast were so lovely and polite

it had wonderful kitchen and laundry facilities

speedy laundry service

they also do laundry for a good price

laundry service was reasonable price

caused some issues with hot water, no wifi and most of the last day in the dark

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

the laundry service shrank/damaged my clothes beyond repair

they offer laundry services for 3-6 euros, depending on the load

couldn’t do laundry because it was saturday night and there is no laundry on sunday

location, clean room, big comfortable bed, good wifi signal, cheap price

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

for an extra charge they did my laundry and it was much appreciated

- wifi in the budget room is a bit weak

good location, great wifi in rooms, rooftop view of volcanoes.

excellent breakfast.

great coffee and breakfast at the cafe cafe just 2mins away

breakfast or at least free bottled water & coffee in the morning.

breakfast was delicious and the location is great

no breakfast available.

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

good laundry service

their laundry was slightly expensive compared to full-fledged laundries

i also didn't see the wifi until the day i was leaving

great wifi and comfy

stly with google translation to spanish) and

stable wifi,the water in bathroom is hot. clean the bathroom immediately.

wifi was good, but it looked like we were the only people there so may not be as good if there are

appreciated the early check in (free) as well

laundry for a reasonable price

there is a kitchen, a laundry service, free water and coffee and tea

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

fair price. good and speedy laundry.

also they charge 40q a lb for laundry which was literally outrageous

all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc

placed next to public coffee and laundry room

laundry available per bag, small or big so not per piece

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

asked the sheets to be changed and they gave us a new one with even more stains laundry service really expensive showers need to be improved as water goes

wifi works in the room

limited facilities like no spa or pool, bathroom could have been a bit more spacious

i liked the spa tub and the security of the place. it was also very quiet and clean.

the wifi was weak - we could scroll the web most days but not take video calls

wifi sucked

is great, breakfast is amazing, and spa is so good, i really recommend getting a massage there

the annex's pool is private and lovely

the space was clean and they provided enough towels, lounging areas and inflatables for the kids

the views are incomparable, and the breakfast was really

porta hotel antigua is a beautiful hotel. the breakfast and grounds are fantastic.

lovely staff, delicious breakfast, i would stay here again every time i visited antigua.

staff was very friendly and helpful and the included breakfast was excellent

- the breakfast was included and wonderful

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid