the stay the breakfast and the place very nice all excellent

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

understand that the pool was solar heated

gardens with small pool

very secure property with parking and lots of guards

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

clean, with a great kitchen, bathroom and super friendly staff

i felt like i was living in a beautiful spa jungle inside a city for a couple days and i couldn t be happier

ry comfy, spacious and clean), the included breakfast was delicious, and the staff was incredibly attentive

no laundry service available through the hotel - but there is a laundry about 8min walk away

the rooms and beds are comfortable, the breakfast is delicious, and i loved the cacao theme everywhere

location and design was very nice . breakfast was amazing !

place is amazing, gorgeous, loved the architwcture, the museums, the pool area, really enjoyed

bathtub was huge (high) making it very difficult to get in and out for older people or kids

kids continued to jump in and out, splashing around like it was a pool to play in

such a nice place for a small, tiny , 3 machines, 4 square metters gym.

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but the staff was very helpful

the included breakfast was delicious

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

the turned on the fountain in the seating area near our room for each breakfast and happy hour

beautiful quiet property in a great location. great breakfast!

location was great. breakfast was too basic. very friendly and attentive staff.

great food and bar here too

that helps education for the kids

staff was super nice and they allowed us both early check in and late check out at no extra charge

the staff is super sweet and helpful with arranging outside services like laundry, drivers, etc

life the who,e concept, helping schools, helping kids

wifi poor in room. outside good.

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

om 23 if i remember well)

great wifi

internet in my room didn t work, i had to stand by the door to catch wifi

they have quite a late check out time and the rooms stay dark so was able to have a much needed sleep in

wifi but it was the storm that stopped the wifi so it's not their fault

the wifi can be spotty inside the room but i left a staff member know and they fixed it!

allowed for early check in since they had space

the breakfast could have more choices and wifi in the room could ber better

the restaurant and room service staff went out if their way to be helpful

maybe needs little more facilities - little more sophisticated bar menu -

they also have a private parking lot

poor wifi signal, smaller pool than what i expected, no gym or sauna area.

they even allowed us to do an early check in since we were traveling all-night to get there

laundry service was poor

their laundry service is great and fairly priced

we could store our luggage and they could help us with our laundry very quick

pool is small but a beautiful setting

pool is much smaller than expected and not conveniently situated

beautiful rooms and amazing views from the pool. very nice staff.

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

wifi was a little slow when working remotely

used the laundry service and the clothes came back a bit wet

as a digital nomad, the wifi worked perfectly

laundry

decent enough wifi, water never got too hot but didn t really bother us

wifi

great location, lovely setting, great staff, good wifi.

great breakfast. beautiful setting. best of all: the staff.

we ordered room service and the food was to die for

rooftop and spa. the dining room and bar were nice

breakfast served a little late

maybe just a little menu to order breakfast items.

didn’t take advantage of the breakfast

perfect location, staff were lovely and breakfast was very nice

very good breakfast indeed

very friendly staff, clean, good breakfast, lovely garden. excellent location

did not get to try their breakfast closes too early but if you're an early bird your ok

pecially the bathroom), the comfort of the beds, as well as the tasty guatemalan breakfast in the morning

breakfast there was no buffet

breakfast was simple but tasted good

beds were comfortable. room service was great , cleaned properly.

didn't try the breakfast this time but it smelled amazing

great free breakfast

breakfast was included every morning which was a nice bonus

breakfast was always different and we couldn't choose

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

the breakfast was great

the room was huge, the breakfast was awesome and all the staff exelent

great breakfast

more breakfast choices

breakfast is served in a tranquil garden

breakfast each day was delicious and the garden & volcano views

breakfast included was perfect

breakfast was delicious and the staff were lovely

the breakfast includes options which we appreciated because we stayed eight nights

it is possible to pay for laundry services

beautiful garden! good breakfast! very quiet area.

- the breakfast was included and wonderful

it's a beautiful old villa with a lovely garden and the breakfast is great

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

stable wifi,the water in bathroom is hot. clean the bathroom immediately.

the staff were accommodating with regards to our baggage and early check in

the wifi works well

options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little

good breakfast

very nice volcano view and the garden was beautiful my kids enjoyed the pool

are a few bars located next to hotel which share a wall near the pool so it can be loud in the evening

the kids were very comfortable

love the location, the pool and the pet friendliness...

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua’s central square and thus close to all of the

besides all that the stuff is not welcoming and the breakfast was very poor

had a great big tv in the room but it struggled with the wifi connection breakfast was very basic nothing to get excited about

there's a restaurant and a bar at the hostel

location and good vibes. bar open in nikikot.

the breakfast was tasty and the staff were friendly

perfect location, quiet, friendly staff and super fantastic breakfast

the breakfast was very good - probably the best hotel breakfast we have ever had

breakfast was included in the price and a variety of options were included

tasty breakfast

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

there was loud music from a nearby bar until 12

the wifi is almost unusable

our kids really liked the playing area and the garden

wifi not good

horrible wifi

they prepare breakfast early in the morning and they do it while listening to music

breakfast a little early

good location, breakfast is very simple but feels like home

breakfast was ok. tipical. a little fruit or juice would have been nice.

excellent service, location and free breakfast

pool towels provided

is a beautiful property in a quiet location, with a big courtyard, garden and a pool

the parking.

toilet stinks, the swimming pool was full of bugs, i booked for breakfast included and at the end wasn't it

the staff and room service is just top of the line

working wifi

all three rooms had weak or almost zero wifi coverage

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

poor wifi

wifi. variable. dropped al 3 of my devices frequently.

excellent and kind staff, good breakfast, comfortable rooms.

staff was lovely, breakfast was tasty

i enjoyed breakfast too

they remembered that i preferred to have tea and not coffee for breakfast and they would always bring me tea afterwards - it honestly felt like home while i was

very good location , very good breakfast , great service from the team .

wifi speed is really slow :-

nice colonial building with spirit, clean rooms, good wifi and very tasty breakfast.

the laundry service was efficient and fairly priced

my only complaint is the weak wifi. bring a sim card if you need to work...

laundry service and the beautiful garden and seating area

gym is nice and adjoining spa has sauna and steam room too

the staff went above and beyond in helping us, including parking, looking after bags, and some specific dietary requirements

activities for the kids

when we arrived the bedroom they gave us only had one bed for two adults and 2 kids so they changed us, and that was ok, the thing is that when we

large kids playground

if you need an apartment with a washing machine and kitchen, this could be a good place for you

it was fairly spacious and very quiet. there s plenty of parking for those with vehicles.

the kitchen was well stocked with the basic equipment for cooking, though we mainly used it for making

great to have a kitchen and washing facilities

very secure with parking area

is a very small boutique property so don t expect too many facilities and the pool is cold water

the swimming pool was too cold.

the pool, roof terrace, and communal area are breathtaking

the roof terrace is a highlight and having breakfast up there was lovely

wonderful patio with swimming pool

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

the wifi was weak - we could scroll the web most days but not take video calls

wifi sucked

wifi is decent if you want to work and there is a restaurant at the front of the property which

the laundry service shrank/damaged my clothes beyond repair

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

couldn’t do laundry because it was saturday night and there is no laundry on sunday

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

the staff was outstanding and the breakfast was delicious

the hotel’s restaurant is fantastic, as is the spa that operates out of the same building

the breakfast has good varieties and was very tasty

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

cheap laundry, it was actually cheaper than nearby laundry places

location, strong wifi, hot shower

they also do laundry for a good price

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

they have laundry service

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

free coffee and water and a shared kitchen and fridge you can use

laundry available per bag, small or big so not per piece

very pleasant and helpful staff i did not know there was a kitchen.

overall wonderful n great lil kitchen

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

wifi was in an out and very weak

included breakfast which was minimal but nice to be included

wifi sometimes drops.

the wifi connection is bad when you are in the back rooms.

breakfast was a small selection, but well prepared and

pool closed in the afternoon when there is sun

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the day

everyone always with a smile, ready to help you in anything you need, laundry to shuttle services even

the garden entrance, pool area and rooftop patio are all so beautiful

invigorating

also they charge 40q a lb for laundry which was literally outrageous

wifi was extreme bad in the room

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

the wifi wasn t very strong in my room.

good location, great wifi in rooms, rooftop view of volcanoes.

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

room service is excellent

the wifi

after long travels and unreliable wifi all over belize and guatemala i booked with el carmen and had a great meeting with my clients

late check out was available at a reasonable rate, front desk staff were welcoming and helpful,

rnered, room 32)

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

fair price. good and speedy laundry.

they also offer a laundry service which was quick and well priced

laundry for a reasonable price

laundry service was clean(after volcano hike we really need this