clean, with a great kitchen, bathroom and super friendly staff

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

very secure property with parking and lots of guards

nice breakfast with view of volcan fuego

the pool area, the delicious food and comfortable bedroom

the stay the breakfast and the place very nice all excellent

gardens with small pool

i felt like i was living in a beautiful spa jungle inside a city for a couple days and i couldn t be happier

ry comfy, spacious and clean), the included breakfast was delicious, and the staff was incredibly attentive

no laundry service available through the hotel - but there is a laundry about 8min walk away

the rooms and beds are comfortable, the breakfast is delicious, and i loved the cacao theme everywhere

location and design was very nice . breakfast was amazing !

place is amazing, gorgeous, loved the architwcture, the museums, the pool area, really enjoyed

bathtub was huge (high) making it very difficult to get in and out for older people or kids

kids continued to jump in and out, splashing around like it was a pool to play in

such a nice place for a small, tiny , 3 machines, 4 square metters gym.

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but the staff was very helpful

the included breakfast was delicious

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

the turned on the fountain in the seating area near our room for each breakfast and happy hour

beautiful quiet property in a great location. great breakfast!

location was great. breakfast was too basic. very friendly and attentive staff.

were very accommodating & allowed us to add another night in a different room for better wifi

laundryservice

wifi was a little slow when working remotely

a clean room, a comfortable bed, a decent wifi connection

used the laundry service and the clothes came back a bit wet

maybe needs little more facilities - little more sophisticated bar menu -

bed was comfy, room service tasty and they gave us

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

i asked for room service at 805pm and they said the restaurant was closed for the evening

the restaurant and room service staff went out if their way to be helpful

maybe the wifi reception was not the best in our room, but everything else was great.

history of the building, room decoration, parking is included, spacious bedroom, comfy beds, friendly and helpful employees, it was a perfect

the hotel is centrally located and even has a parking lot in case you rent a car

they also had parking, which worked great because when we arrived we realized parking was difficult in town

slow wifi and bad connectivity in room, hot water takes long

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

wifi in the rooms was poor

wifi poor in room. outside good.

internet in my room didn t work, i had to stand by the door to catch wifi

great wifi

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

perfect location, staff were lovely and breakfast was very nice

the breakfasts on the patios - yummy and beautiful

breakfast was delicious

breakfast was wonderful and staff were so helpful

julisa was amazing for helping us with tours and made a perfect breakfast

the staff is super sweet and helpful with arranging outside services like laundry, drivers, etc

that helps education for the kids

life the who,e concept, helping schools, helping kids

a sound of a laundry next door.

a separate check-in area in the front of the hotel apart from the bar would have been less chaotic and easier to expedite check-in

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is much smaller than expected and not conveniently situated

beautiful rooms and amazing views from the pool. very nice staff.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

pool is small but a beautiful setting

i liked the property itself. i also liked the staff and the free breakfast.

more breakfast choices

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

great breakfast

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

we did laundry and it came back same day

the breakfast was very good - probably the best hotel breakfast we have ever had

tasty breakfast

amazing breakfast, beautiful hotel and wonderful stuff

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

wifi was sometimes down

horrible wifi

our kids really liked the playing area and the garden

wifi in the back where we stayed did not work for 2 days

the bar is very noisy from 8 to 9pm

the pool was clean and had a mix of loungers in the sun and shade

staff were helpful with all our questions, organising tours, laundry etc

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and have our

laundry service good

excellent location, nice room, secure, helpful staff, nice pool

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

rla and the senor who helps with the luggage

did not get to try their breakfast closes too early but if you're an early bird your ok

breakfast there was no buffet

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was delicious

cleanliness

literally 2 blocks away from the arch and the main church/food market breakfast included was

very good location , very good breakfast , great service from the team .

room was clean and the breakfast was very good

excellent and kind staff, good breakfast, comfortable rooms.

the breakfast is great

the location was excellent, and the breakfast was delicious

breakfast was included every morning which was a nice bonus

breakfast was terrific

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

beds were comfortable. room service was great , cleaned properly.

also, very noisy, bar gets packed and rooms are literally next to the bar

had a great big tv in the room but it struggled with the wifi connection breakfast was very basic nothing to get excited about

besides all that the stuff is not welcoming and the breakfast was very poor

the breakfast consisted of a platter of fruits and a little pancake

the “continental” breakfast isn’t continental by american means (in usa a continental breekfast is an included

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

rooftop and spa. the dining room and bar were nice

we ordered room service and the food was to die for

wifi was problematic

facilities were beautiful and clean. breakfast was excellent.

can be a bit noisy during breakfast

wifi was not working during our stay

breakfast was a small selection, but well prepared and

breakfast was delicious

, in other comments wifi and not enough coffee at breakfast was critisized

freshly made breakfast (eggs and coffee)

good location, breakfast is very simple but feels like home

breakfast was good enough - continental one, but quite good taste

breakfast was ok. tipical. a little fruit or juice would have been nice.

they prepare breakfast early in the morning and they do it while listening to music

wifi is decent if you want to work and there is a restaurant at the front of the property which

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

poor wifi

the second one didn t have a good wifi connection and i found two roaches on the room

wifi. variable. dropped al 3 of my devices frequently.

wifi worked quite well :)

the breakfast is good, the cleaning and fresh toiletries

you can getvyour laundry done across the street

the ladies at breakfast were helpful and the food was delicious

asked for early breakfast ( 7 am) before we left and were refused

breakfast was delicious and the staff were lovely

specially in the room we had almost no connection

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

e best we had in 3 months in central america

my only complaint is the weak wifi. bring a sim card if you need to work...

there were lots of english magazines and the wifi was

very quiet, very clean, excellent wifi signal

good breakfast

stly with google translation to spanish) and

i also didn't see the wifi until the day i was leaving

wifi was good, but it looked like we were the only people there so may not be as good if there are

we loved the breakfast they had and the staff very very helpful with information about the town and where to go

the decorations, the plants, the room, the clean bathroom, the breakfast included, the staff was so polite and also right in the corner of the main action in

ala cart breakfast very good

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid

staff was very friendly and helpful and the included breakfast was excellent

the rooms are very basic and the spa was closed

they also organized our spa treatment, which was exceptional

they made me breakfast and coffee earlier than everyone else because i had to get up early for a hike and they

laundry service across the street and center is a block away

great breakfast quiet good roof top terrace

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service shrank/damaged my clothes beyond repair

couldn’t do laundry because it was saturday night and there is no laundry on sunday

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

caused some issues with hot water, no wifi and most of the last day in the dark

wifi was super strong

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

it had wonderful kitchen and laundry facilities

the laundry service is high recommendable

i liked the spa tub and the security of the place. it was also very quiet and clean.

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

the wifi was weak - we could scroll the web most days but not take video calls

wifi was awful

- comfortable beds, clean rooms - breakfast was really good - great wifi - all in all this place was great

they have shuttle and free valet parking

parking is a bit far

services, romo, wifi

room given to us was next to the maids room and next to the laundry room so you could here the staff chatting all the time and the laundry machines working all

laundry available per bag, small or big so not per piece

the kitchen was excellent and very handy, and the rooftop garden was beautiful with amazing views

convenient common fully equipped kitchen area for guests

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

location, rooms were clean, you could do laundry at very good price

the wifi didn't reach my room.

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

- wifi in the budget room is a bit weak

also they charge 40q a lb for laundry which was literally outrageous

no breakfast available.

excellent breakfast.

are basic but clean, smells like fresh laundry as soon as you enter

breakfast was delicious and the location is great

was very friendly, the facilities were clean, and breakfast was very yummy

there is a kitchen, a laundry service, free water and coffee and tea

fair price. good and speedy laundry.

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

appreciated the early check in (free) as well

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

kitchen fully equipped

full kitchen and washer dryer. they arranged transfer from the airport.

there is parking available

plus, it's got parking inside the property

while we didn't really use it, having a kitchen would be a bonus for anyone who did