had an incredible experience at le suisse spa

impossible to have a relaxed meal there, we ordered room service every time during the entire stay

spa facilities are great (when they're switched on)

very strange for a spa hotel

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

very secure property with parking and lots of guards

the stay the breakfast and the place very nice all excellent

gardens with small pool

nice breakfast with view of volcan fuego

clean, with a great kitchen, bathroom and super friendly staff

large kitchen

the kitchen, the balcony and the other roof gives enough space to feel at home if you want to cook,

hot water, good terrace with sun chairs and tables to sit at, well equipped kitchen

also guests were respectful, the staff is awesome, nice two terraces with view of volcano, and kitchen facilities

room did not have a window to the outside but rather into the kitchen which was not made clear online

i wasn t able to eat breakfast every morning, but what i did have was of a great standard and my friend

wifi was functional majority of stay and hot water plentiful

the breakfast was

great breakfast, friendly and helpful staff. good and stable wifi, always clean.

location and design was very nice . breakfast was amazing !

availability of gym facilities was great

amazing ruins and history, great staff that provide above and beyond service, delicious food from room service

very good breakfast and nice

room was very spacious, we were not expecting to have a real functional fireplace or have a private walkway to

customer service was excellent! room service was also excellent!

well located in antigua. sumptuous garden. free parking place in the property. very nice staff.

parking for six cars inside the facility requires one makes a reservation

finding the hotel was easy, there was parking, staff were extremely friendly and on top of things

from the taxes and 10% tip charges, i was not aware i was being charged another $80 worth of parking, breakfast

lack of wifi in most areas, including room. few electrical outlets in room.

a sound of a laundry next door.

that helps education for the kids

hotel, great design, good attention and amazing restaurant, with a social approach to help kids in communities

ordered room service from l'osteria restaurant

life the who,e concept, helping schools, helping kids

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

very noisy kids running around screaming until after midnight

wifi in the rooms was poor

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

wifi but it was the storm that stopped the wifi so it's not their fault

with yogurt and fresh fruit and we were able to order pancakes at a small extra charge for our kids

complimentary parking off the street at the hotel

parking available

maybe the wifi reception was not the best in our room, but everything else was great.

we ordered room service and felt like food quality could be improved

patio with fountain, fireplace, rain shower, and the products were divine

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick

good service and everything was well maintained and super clean, beautiful courtyard, good room service

we had known there was a hot tub set inside the outdoor pool

no room service or kitchen service at all unless you are a big party and have rented several rooms

the hotel is pet friendly, which is awesome, but there was a dog that would not stop barking in the room next

wifi was working well in the rooms and everywhere else

laundry service was poor

got the last room and the wifi signal there was weak

same with late check out at 1 pm

as a digital nomad, the wifi worked perfectly

decent enough wifi, water never got too hot but didn t really bother us

a clean room, a comfortable bed, a decent wifi connection

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is much smaller than expected and not conveniently situated

beautiful rooms and amazing views from the pool. very nice staff.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our

pool is small but a beautiful setting

also, the breakfast was delicious

perfect location, staff were lovely and breakfast was very nice

the front desk is not manned. i couldn t get the wifi to work.

didn t take advantage of the breakfast

breakfast was delicious

really enjoyed the coffee in the room too + the laundry service

breakfast delivered to room, offered room service daily. staff was very pleasant.

loved the spa tub

had a spa tub that looked wonderful but we could not use it

good breakfast, ladies in the kitchen were super kind and nice

wifi was very poor

friendly staff & good wifi

wifi wasnt working pretty good in your room

comfortablity, very clean, hot water, wifi

is good inside the old historic town - helpful staff - room is cosy - hot water in shower - good wifi - good

2) there's no working wifi

the bad wifi.

we had wifi as well

wifi could ve had stronger connection.

breakfast there was no buffet

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was

wifi unreliable

location was brilliant and breakfast was lovely

breakfast was ok,

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

it would be nice to have a bar for residents

the parking situation is a little difficult to coordinate each time you want to park or depart

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

breakfast was delicious

is very nicely decorated hotel with good restaurant, free breakfast and good facilities

reserve your space to the spa early or you might run out of availability.

breakfast was excellent!

the whole place seems like a spa (and smells heavenly)

great breakfast. beautiful setting. best of all: the staff.

wifi was not working super well in the rooms, no drinking water available

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

beds were comfortable. room service was great , cleaned properly.

breakfast of fruit and pancakes, granola and coffee

breakfast was always different and we couldn't choose

the staff was great, hotel was clean, room was nice, and the kids loved the

noisy - first room had no wifi access and we could hear the karaoke from the bar next door word for word until

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua s central square

loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool

it is kind of close to the hotel, but sometimes guests need room service or other amenities

the central garden was a beautiful and relaxing place for a nice breakfast and for an evening drink

breakfast each day was delicious and the garden & volcano views

asked for early breakfast ( 7 am) before we left and were refused

you can getvyour laundry done across the street

breakfast is served in a tranquil garden

wifi was terrible, we did not get any signal whatsoever

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

wifi is included in stay

the room did not have the specified mini-kitchen, and there was no kettle even in an ordinary kitchen

wifi didn't work good there was a little noise in the bedroom there wasn't hot water

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

while breakfast was included in the very affordable room rate, the restaurant was quite expensive if you

there's a restaurant and a bar at the hostel

they offer free coffee (you have to ask for it) and there’s a bar here at night that offers great drink prices

beautiful place, great bar area and outdoor are

the breakfast consisted of a platter of fruits and a little pancake

amazing breakfast, beautiful hotel and wonderful stuff

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

reserved a suite, the reservation said the room had a private balcony, a sitting area, fireplace, the images of

the breakfast was very good - probably the best hotel breakfast we have ever had

the decor, gardens, candles at night, fireplace in the room and breakfast.

location great, bed comfortable and wifi excellent.

i also didn't see the wifi until the day i was leaving

the wifi works well

friendly staff, cheap breakfast and laundry

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back

the bar is very noisy from 8 to 9pm

what i liked the most was the hotel is pet friendly and serves plenty of pet food in the lobby

the resto and bar stay open till 11p

there was loud music from a nearby bar until 12

location, back garden and pet friendly

laundry dryer sound can be a little loud at times

wifi worked well, bathrooms are always very clean

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace

ala cart breakfast very good

it is possible to pay for laundry services

it's a beautiful old villa with a lovely garden and the breakfast is great

wifi just worked alright

breakfast was also very good

very comfortable beds and great breakfast

they prepare breakfast early in the morning and they do it while listening to music

excellent service, location and free breakfast

good location, breakfast is very simple but feels like home

we made a fire in the fireplace and sat in the in room jacuzzi

the room was clean and spacious and included a fireplace, a fridge and a microwave; the bed was very comfortable

unfortunately the wifi did not work.

wifi didn't work in the room at all

place to stay, the rooms are so pretty with fireplaces in the corners and guatamalen textiles on the beds, and

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

all three rooms had weak or almost zero wifi coverage

poor wifi

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

wifi. variable. dropped al 3 of my devices frequently.

i could easily hear my neighbors and the music from the bar next door

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

bar next door is a bit noisy but it s fine with earplugs

nice colonial building with spirit, clean rooms, good wifi and very tasty breakfast.

laundry service and the beautiful garden and seating area

the did an excellent an efficient laundry service as well

they offered laundry service with a affordable price

its location to the terrace, from laundry services to the cleanness, it has been a fantastic experience, thank

laundry is more affordable elsewhere

was a bar at the below

wifi is decent if you want to work and there is a restaurant at the front of the property which

we loved the playground for kids and the pool.

what we found to be most exceptional was the pool, gardens, room service (see photo below-this was less than

kid and pet friendly. very clean

water in our room every day; delicious meals onsite; gym with free weights, machines & cardio equipment; central

the space was clean and they provided enough towels, lounging areas and inflatables for the kids

i liked the spa tub and the security of the place. it was also very quiet and clean.

they did change the room, however it was right next to the laundry room which meant

bed, dog friendly, use of pool and sauna at sister hotel nearby

the facility offer pool, and doesn't have

i thought there was a pool on the property for some reason but there wasn t

there is parking inside for guests and a beautiful

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

kitchen had everything we needed for preparing meals, and the living space was very comfortable for

there is parking available

the kitchen was well stocked with the basic equipment for cooking, though we mainly used it for making

if you need an apartment with a washing machine and kitchen, this could be a good place for you

while we didn't really use it, having a kitchen would be a bonus for anyone who did

have stayed at many fine hotels, but this raises the bar far beyond any expectations

cleanliness, comfort, warm water in the shower, great (free) parking, excellent service 24 hours

the staff was outstanding and the breakfast was delicious

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

they made me breakfast and coffee earlier than everyone else because i had to get up early for a hike and they

wifi was not good, the signal is too weak often

i also found the wifi to be working extremely well in all parts of the hotel

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the

rooms and communal spaces kept very clean, wifi is good, showers have warm water, nice rooftop terrace

clean, good wifi, nice views, everything was as descripted, i've stay different times and i notice that the

facility had kitchen & terrace you could use and could use pool at sister property

one big point - the hotel is pet friendly and offers food and water for dogs

it had wonderful kitchen and laundry facilities

speedy laundry service

communal kitchen area had everything we needed

the garden, the pool, the hangout room, the terrace, and your room (even up to the bathroom) are all beautiful

the wifi could be improved but it is not the worst.

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace

the staff was beyond exceptional and accommodating, the breakfast was amazing, as well as the rooftop and the

breakfast, beautiful rooftop terrace, friendly staff & service, and very intimate atmosphere all

staff from the front desk to the person in charge of the parking lot

toilet stinks, the swimming pool was full of bugs, i booked for breakfast included and at the end wasn't it

the pool was too cold. i didn t enjoy this on my family didn t like it.

had several dinners there- especially the pizzas after a long day of tour excursions 3) swimming pool was

was a really nice place for a morning walk, morning coffee and it was a great place for the kids to enjoy

wifi reception is bad and when it's not the connection is very slow

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is

breakfast was delicious

breakfast was included and amazing service and food

breakfast was included and very good

noisy, with people and kids partying late .

overall wonderful n great lil kitchen

there is a shared kitchen you can make some oatmeal or instant coffee

staff, great wifi, comfortable and beautiful folk art touches everywhere

staff was helpful to arrange for expedited laundry services after an outing to acatenango

also they charge 40q a lb for laundry which was literally outrageous

the cable and wifi were free and rather reliable

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

after the upgrade, wifi is not stable enough for videoconferencing

kitchen is so small and with the number of rooms its sometimes hard to cook sth

the facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very

for an extra charge they did my laundry and it was much appreciated

get a bit hot, and wish there was access to the pool other than 7-11am, especially after we did the acatenango

front desk was very, very helpful; they arranged transport, laundry service and, when construction and late

everyone always with a smile, ready to help you in anything you need, laundry to shuttle services even

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the

rooms are just stunning, huge beds and baths and fireplaces

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

there is a kitchen, a laundry service, free water and coffee and tea

they also offer a laundry service which was quick and well priced

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

they offer a laundry service, and have complimentary tea and coffee for most of the day

appreciated the early check in (free) as well

wifi didin t cover the room

we can use also the kitchen for quick lunch

the breakfast was home-cooked and well done

breakfast was extensive and lovely, freshly prepared every morning

the breakfast was delicious

breakfast was delicious and the location is great

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

no breakfast available.

excellent breakfast.

was very friendly, the facilities were clean, and breakfast was very yummy