very unfair as we found it difficult to get a sunbed at the infinity pool

the views of the golf, the sea, the pools

wifi wasn't very good

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

fasciitis, beautiful pools, high quality breakfast, superb service and extra touches that made our stay absolutely

swimming pools were great (although the kids one seems to be colder than other ones), the rooms are spacious

more food options at bar pool

3 great pools and lovely kids

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

3 great pools and lovely kids

spa was paid and indoor pools were also paid

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

pool bar was closed but we think this was seasonal.

the kids club staff were very nice but compares with other hotels, there were not that much activity

we even had santa visit as we were staying during christmas with the kids getting some great presents

breakfast excellent

and need to be replaced by hotel i was disappointed that the hotel had no arrangement with local golf club as

place to be with kids the staff is always friendly and helpful a lot of activities during day for both kids and

wifi if you have more than 4 devices you must pay wifi must be free

food excellent room excellent staff generally excellent location great good swimming pools & gym

breakfast was very good sometimes a little bit busy.

buffet breakfast was very good and plenty of choice from fresh fruit, bread and cooked meals

just loved everything, the hotel, the staff, the food, the pool views, location, level and quality of service

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

wifi

lovely resort with very friendly staff. raul is brilliant. lovely breakfast.

pool and sauna very good. i liked it. the room was separated from living area and kitchen.

the cleaning staff, pool and maintenance are very helpful and super professional

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

it has the perfect balance of luxury for the parents and entertainment for the kids

resort hotel has everything for lone travellers to families with young kids

the water was too cold for my kids so we ended up only using the pools once or twice in eight days

there s room service but it can take an hour for them to bring it

they had some entertainment going on every evening for kids and adults

wifi charges to booking

pool, lazy river, buffet breakfast, buffet dinner, service in dining room, room service, reception area, outdoor

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

gym facilities start late in the morning (8am)

very clean, good breakfast, excellent entertainment and very friendly staff

towels not 5 star and breakfast area is huge and very busy

buffet was terrible but the hotel and unique option for breakfast was really great

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

maybe would be better to have a voucher for snack and drink to use by the unique pool so can enjoy the sunshine

unique breakfast was a la carte( excellent) dinner experience not so

wonderful pool

bar, lounge, pool and veranda areas are superb

music around the pool would be most welcome

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

rooftop is awesome, great location, the breakfast is exceptional (if you can, would 100% book it with your stay

no spa for a 5 stars

they were attentive without being intrusive, especially in the restaurant and pool bar

no spa services.

the food in the restaurant was delicious both breakfast and dinner and the attentiveness of ivan was amazing

the kids playing area has no shades, everything was burning hot

kids club was good enough for kids 4 years and older

were with kids and they were missing animation team or more kids related activities

the hotel there were few kids to play with and nothing to do for kids except to stay in the pool

,we had the best stay ever ,the staff are very professional and attentive and marissa at the kids club was

everything good except spa partially closed

the kids club is very interesting, my daughter had a great time there

room lighting is modest, and the switching is confusing. wifi is slow

pool bar banned swimwear, even for kids impractical and detracted from a relaxed resort vibe

loved the pool and also the sauna and facilities

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

huge bed,,aircon, lovely breakfast - perfect terrace with sunlounger and direct access to the pool, and located

wifi, while generally very good, seemed to not reach the roof terrace most of the time

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

breakfast each morning was delicious, with plenty of choice to set us up for the day until dinner

the room was very comfortable, modern and the food was great, especially the breakfast (good spread of food)

the pool was lovely and the gym had some decent equipment

both breakfast and dinner offered a wide selection of fresh, delicious dishes, and the consistently

there are shallow water area in the swimming pools for kids, which is really nice

more kids entertainment, but i no it s not that type of hotel and all the entertainment you could need

the floor and tables - the temperature of some of the warm food could be better - gym opening at 09:00 am

room and bar, kids pool warm with slides, beautiful bar with lovely staff

everything, beautiful bungalow on the flat with air-con, fabulous pool area super market on the grounds

the kids pool. the kids play area. the buffet.

bit more explanation about the kids animation or what is included in the half pension versus all-in etc on

needed a bigger pool

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

breakfast was very varied, with natural juices, freshly made omelets for which you could choose the

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

kids play area really good with

the pool area is pretty good, quiet and relaxing

the gym could also do with an uplift as equipment was old

the option to use any of the 3 pools was fantastic and the breakfast buffet had plenty of delicious choice

the rl pool is a must as this is not crowded

stayed in the royal level which was adults only and very discreet, pool was not busy plenty loungers the buffet

to eat next to the hotel parking in the hotel 3 pools ( one was very cold) many things for the kids

fully stocked kitchen as well

much noise from the hotel bar late into the night

great choice of swimming pools for the kids and they were heated aswell.

2-bed bungalows were great, especially with kids

the facilities, pools, the room, the spa and the golf courses

the staff was incredibly friendly, and the food was superb for both breakfast and dinner

spa pool needs some attention and so does some areas around the sunset pool

the food was great, i highly recommend going for half board as both breakfast and dinner were great

breakfast and buffet dinner is exceptional. restaurant a la carte is quite expensive

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

wifi was poor.

the gym was basic but functional

adult only area on ground level , with no screaming kids would have been the icing on the cake

excellent laundry service

and very friendly staff including being given late check out by kevin

really gay friendly and theres a good room service

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

recommend their

gym facility very organised and great massage treatment options

notch breakfast, lot of variety, rooms were clean along with the pool and surrounding area, staff were friendly

breakfast choices great- full cooked, omelette bar, continental, cereals, juice, fruit everything you could

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

hotel for adults only

mandatory breakfast payment with the room and no option to swap for lunch or dinner.

maybe to have a slightly bigger gym, but it wasn t ever full, so it was fine.

being adults only really makes this hotel relaxing

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until

i would appreciate it if the restaurant and spa staff spoke better english.

prompt service at bars and poolside

small, super clean, modern, great pool areas, incredible location

breakfast was very nice but a little expensive if eating everyday

from an upgrade, the bed was slightly squeaky, which could be improved for better comfort and breakfast starting

although the mini bar did help with this at times

location , bar , pool and jacuzzi

ud83dude01 secure wifi for remote working is fast and reliable, with dedicated workstations for guests

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

gym was poor.

little investment in the gym could transform it massively, right now it is a basement with no actual space to

the hotel was clean , there is a free parking

no bar or corner to meet others a bit clinical very cold pool

i understood that some of the kitchenettes has it, some don t

the best wifi-signal at the bedroom

apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing

a manual for the microwave oven would be great and bigger cups in the kitchen.

loved the breakfast, food and restaurant location

hotel was great, pools, restaurants, bars & staff all 10/10 gym could do with some free weights.

of all we arrived late around 12 o'clock pm, and we were pleasantly surprised that the lobby bar worked 24/7

a lot of people smoke cigarettes around the kids near the pool

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

nice pool, onsite supermarket, and seafront access

our kids loved

all kitchen stuff and toiletries

kids club closed , apparently only open during half terms

wifi in rooms cuts in an out which is frustrating if you rely on it for working

adults only, beautifully appointed suite, lovely staff, great breakfast & location

wifi range and speed could be better eapecially in poll area and room.

very comfortable, facilities fantastic as was the staff and the breakfast

staff, pool, roof top bar

pool bar service on the thursday afternoon was very very slow

i hope they also serve the garlic bread on breakfast

pool area was clean

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool

staff were very attentive and great with the kids

we were happily surprised when our room was most of the mornings cleaned while we had breakfast

amazing facilities, fab hotel for adults and kids

no entrance for them for covered pool or area with swimming pool for kids

wifi was ok

free parking large pool area, with plenty of activities clean spacious room

music by the pool

great position at beginning of sand dunes. fabulous sea views. nice bar and entertainment

having to pay extra for wifi in rooms music was catered to guests on the more mature side

was very good too with lots of different options , the room we stay was very great with swimming pool view,

comfy beds & i loved the bar pool with aquaroebics

the gym was very old and some equipment broken.

they dont have free wifi in the rooms, only by the reception.

animation team at the pool were amazing

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

the staff dressed up the entire week and they had santa at the pool for the kids

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

noisy entertainment every night. pool not heated as advertised.

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

other than that, coffee pods are supplied in the kitchen which don t fit the machine provided, which seems

there is no working wifi in the hotel and room

breakfast, pool, design, location, spacious

we both made use of the pool bar and the restaurant for snacks, evening meal and breakfast

was very poor , afternoon option of sandwiches at the bar was like eating the day befores kids party sandwiches

wifi was not always best

we had a wonderful holiday, lovely heated pool, lots of delicious food, lovely staff, good sun beds

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

only fault i have with this hotel and is a very minor one is that the swimming pool is a bit too cold but honestly

received a room on 6th floor with a good view, breakfast was very tasty and variable. the

pools a bit cold

we were told that we would not be able to use the pool upon check out as our flight was in the late evening

& large room, food & drinks, friendly animation team with a lot of activities - especially aqua gym was amazing

aircon (humid feeling in the apt), lots of insects in the bathroom, wifi very bad, drinks (not even water)

great wifi

pool, rooms, beds ( comfy ), meals ok but hot tub on roof was the best

we enjoyed the swimming pool and the roof terrace for the view.

the pool also had a great lead

super close to the beach walkway very modern great towels, hairdryers, toiletries great wifi cold pool not very

a wooden fence on the streetside and a glass (not see through) wall on the poolside

everything was straightforward, apartments were stunning & pool area was great

at least the small one for kids could be heated

kitchen not too well equipped, only 2 or 3 sockets

plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some

the hotel, its gardens and the pool are fabulous

breakfast was equally enjoyable

good parking facilities

wifi was non-existent

think the bar service/food service around the pool area could be improved

breakfast in their sunny terrace was always wonderful and included a buffet with everything you

fabulous location, lovely room, great breakfast and beautiful pool

good car parking on a first come - first served basis

spar super mark in hotel and kitchen in the room is very comfortable for the family

tho) room 109-111 are right next to the pool so you can literally walk right into the water with bare foot

the restaurants pool and the view

well cleaned rooms and nice bar area and pool

pool and kids area were nice, and the breakfast buffet was large with ample selection and options to suit

2 adults and 2 kids

great breakfast

the pools were quite chilly in feb, however the pool area is very pleasant -adults only with quite a high

the breakfast buffet is very good too

location, heated pool, cleanness, adults only, non smoking policy, good food.

the gym was very small and underequipped

absolutely top - from the reception to the animated programm at the swimming pool

good for families with young kids

variety at breakfast, lunch and dinner

is great value for money - food and drinks available at all times - pools were amazing for the kids - lots of

our kids aged 12 and 8 had a super holiday

large rooms with views over marina, reception area / bar very smart, staff could not be more helpful

late check out was the best and very easy

marina suites is a real paradise for kids under 2

overall welcoming atmosphere very accommodating even laundry was done for us and delivered to room cannot be

the poolside bar was lovely and had a great menu

breakfast and bar meals were fabulous but chose not to include the evening meals

reserving the sun loungers at the pool with towels first thing in the morning and not using them for a few hours

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

spa facilities are excellent and spa treatments are lovely

hotel for adults only

kitchenette lacked space to do much prep/cooking

great choice for breakfast

pool and rooftop sunterrace also in top condition

also have kitchenette if you prefer to prepare your meal

adults only so quite space by the pool

great kitchen

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

big balcony, kitchen. location

very quiet & plenty of sun beds available round the pool (visited in

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

prior with 3 friends, we had a great conjoining room layout with 2 separate bedrooms and one kitchen area to

there are lots of loungers, by the pool and also down the steps on tiered patio areas if you don't want to be

location. nice pool. excellent gym. food was lovely staff were lovely.

- a lot of steps, but for us (young family) it wasn t a real problem - kitchen and dining area was very small

wifi in the rooms - only in reception, rooms could of been cleaner, hotel was abuilding site when

cocktails and spirits can be served behind the bar which was included in the price

quieter areas if you dont want the busyness of the main pool, and fab slides and splash area for kids

team worked hard and made a lot of effort for the kids/adults but often with mixed results and not many people

hotel was clean. separate adults pool.

comfy and very clean, outdoor lounger on balcony was great, activities were very good and the gym was very good

loads of activities for kids and families, 2 pools which were big and clean

paid for wifi and that was very poor

even have their own bottle of rioja which was very nice ud83dude0a had a fab massage down by the pool, there

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

with a wide variety of choices, beautiful views, nice entertainment team, good for adults and kids

great evening entertainment for kids and adults

room size is spacious for 4 people (2 adults and 2 kids)

there are no laundry facilities at the hotel and if you do use the service you won t get your clothes back

my flight was cancelled so i had to stay more, so laundry room would be useful, they have laundry service which

self service bar! beauty treatments. shop on site. pool area. views.

open bar very nice touch, can make drinks yourself according your taste.

all the god entertainment was at an late hour so that the kids was to tired to go and see

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

it is a busy hotel full of families with kids

many activities for kids

great hotel especially for the families with small kids , alot of food choice , friendly staff

food is so-so, gym equipment was really old

a leaflet should be available detailing the hours for breakfast, lunch, and dinner.

the spa and gymn is a lovely extra touch

the swimming pool was the best with nice food and even better views together with plenty of sunbeds

breakfast and dinner had plenty of choice, nice staff working at the bar and restaurant, always welcoming and

lots of stuff like gym spa pool all available at no extra cost

staff we're great, especially our barman, lovely guy, pool was great, we had snacks at the pool and they we're

the room had plenty of room and the half board breakfast and dinner was better than expected

breakfast and dinner are buffet, diverse, and good

very clean place with good stuff very good wifi good food

great breakfast with huge varieties, very nice pool area, everything is well-thought and well functioning

wifi was very poor and kept droping the connection and was only accessable in reception hall

worth the money charged, no entertainment for kids other than swimming pool, staff rude and lack of information

they have activities for family and kids which were fantastic

they have activities for family and kids which were fantastic

bar staff very very helpful

would have had room for my kids if they have wanted to come with me

breakfast spread, helpful staff

hotel as long as you can get a room on the quiet pool deck - plenty of car parking spaces either in the street

great and well equipped gym

very clean excellent staff the gym was great needed an extra bike as only one

thankfully at breakfast there was an entire gluten free section and every time we ate by the pool the staff

there is no ice machine and to have an ice bucket and ice delivered to our room would have cost a room service

friendly and helpful enjoyed the spa and treatments they were

lovely spa and friendly people working there

the parking garages are pretty tight and require careful navigation.

meals and entertainment swimming pool and cleanliness and staff very professional and polite

steps to the sea from the pool area

also were told internal spa was now an extra charge it

there are bins for glass, packaging and paper by the pool and at the back of the building but oddly not

the pool is fantastic

just to be able to emerge from the sea (or pool) and go straight to your room and terrace just a few steps away

fitness room and swimming pool on a top

there was also a sauna in the hotel, which my partner really enjoyed, and rooftop pool

wifi was sometimes poor and disconntectd.

lovely room, gym, room service. loved the bathroom.

the front bar was lovely very welcoming the rooms were spotless

very good location, big parking for free and good restaurant nearby so it worked as perfect

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

it was great gorgeous campervans/motorhomes as free parking nearby overlooking the sea

the kitchen is kept very clean and has all you need for cooking

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

poor wifi - but amazing that it had any at all given the location.

excellent kitchen

you can set up the wifi quite easily, however

could be nice to have some tea, coffee, sugar in the kitchenette

we weren t given a bag for the bin in the kitchen and the bar had closed when we noticed

although some may find it very remote there was wifi although no mobile reception so you couldn't make

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

advertised as parking included, but it was 'fend for yourself' parking

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi signal not so good in rooms, better to go downstairs into dining

there's a free street parking but fills up during the day. bed was a little hard.

the kitchen in the house is a great feature that allowed us to cook our dinner and

location, easy check-in, free public parking area closeby, decent kitchen and nice outdoor area

kitchen was poorly equipped

the wifi would not connect

and helpful host beautiful location with nice courtyard with a friendly turtle great spaces and wifi connection

surroundings, both to the golf course and the mountains as well as the volcanic caldera

staff; nice mini-bar next to the reception; wonderful views on both sides (golf court/mountains on the one side

in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful

golf hotel significantly exceeded my expectations

location for airport transportation, had open kitchen with snacks and breakfast

breakfast, atmosphere

private parking, excellent rooms, pleasant staff

a spacious car parking is ideal for auto-traveller

snack and water in the room. breakfast included in the price. nice staff, big parking.

a bar fridge would have been nice so that i could have a drink and a snack before settling in

not enough choice of beer and wine in the honest bar beside the pool

i thought the breakfast was a little disappointing, there wasn t much on offer.

breakfast could be better.

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments