with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

very friendly staff ✅ great activities for kids and adults; ruben and the ladies are super ✅ really liked the food, great variety including

breakfast was fantastic, property was a little bit overpriced.

fasciitis, beautiful pools, high quality breakfast, superb service and extra touches that made our stay absolutely outstanding

pools, excellent buffets at breakfast and dinner, acceptable gym, nice area and nice

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

aside from the very charming and spacious bungalows with sunbeds and terrace, there were many pools available to choose where to swim and tan (they also offer towels for the pool with a 10€

nice pool and spacious rooms

we had booked only breakfast, but you can also pay on the night to add dinner as well, which we did a few times

we also had breakfast in the restaurant a few morning which was very nice

gym could be open earlier than 8 am

and excellent breakfast/dinner buffet

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

they have free parking available, although if you have a bigger car, do not go to the garage but use the parking

super entertainment, especially magda with the poolbikes, bingo and golf

the buffet breakfast is also superb

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and jacuzzi

wifi is a bit poor, would be nicer to have a little better wifi even if you'd have to pay for it

is only one thing we didn't like: some guests smoke in the breakfast area while still sitting and having bf, that should not be allowed, it is disgusting for

wifi

breakfast was very good

there's plenty of sunbeds,in the area by restaurant/bar and infinity pool the sunbeds had towels on them early in the morning and no one on them for hours,such a shame

in the purple bar closed too early 10:30 its too early

th some exceptions on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view -

hotel was even cooperative for late check out

climatized pool

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

spa room looked like it hadnt yet been

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

needless to say the pools and the location are excellent but the service is the thing that sticks out

ngo - i think its called) gets very busy very early)

the rooms are nice and spacious, pool area is excellent and not to crowded.

they had some entertainment going on every evening for kids and adults

the breakfast was amazing with the amount of choice we had and the staff were very accommodating

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn t deliver any either

o much paper

food street at breakfast and dinner was outstanding

breakfast buffet is a bit manic and takes away from the 5* experience.

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of sun beds

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but efficient airco,

towels not 5 star and breakfast area is huge and very busy

clean and unique experience worthwhile with vip lounge and breakfast

pools and beautiful outdoor areas

superb location and excellent staff very nice pool

pros : pool, cleanliness in common area, breakfast

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

bar, lounge, pool and veranda areas are superb

wonderful pool

too bad the infinity rooftop pool was close for maintenance during my stay.

no kids

wish to have more local cava or champagne options on the pool bar menu

was a great pool, amazing service, and the included breakfast was incredible

breakfast buffet very nicely presented with many options

the breakfast and dinner buffet was amazing and the location near the ocean and near shopping areas was

i really dislike is that

kids club is only open a few hours a day and is closed on the weekend

proper room service menu and hours - lack of paying for water at evening buffet not great!

amazing breakfast with huge choice of fresh fruits.

is great, love the spa area, staff are all fantastic

great facilities and environment. kids club was excellent for our 7 year old.

the pool in the sauna area was very tranquil & the massage was excellent

made it impossible for us with 2 kids below 8 to use the spa facilities

were right by the kids area and they would wake us up early

we travelled with a toddler, kids are not allowed in the nice pool on the 11th floor but there is another pool on the 7th which

excellent wifi throughout

the pools are wonderful and my children really enjoyed the family pool

the bed, the atmosphere, clean, the service, the gym 24/7, the food quite fine.

bar food was not good

safe for families with kids and hotel is not located at the centre of crowds of tourists

lovely swimming pool

again ideal location free parking and must say very clean resturant and bar available next to pool great

we had breakfast and dinner included and the food is great, you have a good variety from where to choose

in easy, pool area very beautiful, sunbeds very comfy, room (junior suite) amazing

laundry facilities on site

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

bit more explanation about the kids animation or what is included in the half pension versus all-in etc… on our 3rd day, they

also the bar staff were particularly attentive and helpfull often providing us with information that should

grassed area out front which is great for those lazy days you can’t be bothered going to the pool you can sunbathe outside your front door

for kids, pool and activities are so good

lovely cocktails and bar menu has everything you could ask for

problem with 1st room door, quickly resolved by reception with a room switch - room with pool view ,very confortable & clean, with some nice amenities on the bathroom

needed a bigger pool

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

the food was incredible, breakfast so much variety

two treadmills of the 3 were not working and gym was busy.

great staff. very relaxing place. great facilities. superb breakfast

was great and the adult only pool is relax and not crowded

the option to use any of the 3 pools was fantastic and the breakfast buffet had plenty of delicious choice

the only thing would be for more weight plates in the gym as not many other than 10 20 5

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

ble machine) but nothing bad to report about the

of the cables on in the gym needs fixing

room service each day and staff very friendly, i wish i can mention all of them but do remember the

we were right above the main pool bar area, which we thought would be noisy but when the sliding doors were closed you couldn’t

the pool bar area allows smoking, even in the food area and this is very off putting when your eating

mandatory breakfast payment with the room and no option to swap for lunch or dinner.

staff. location. cleanliness. breakfast all excellent

breakfast were amazing, very various dishes, always very fresh and constantly replenished, lot of

breakfast i had beans and sausage and eggs

service in pool bar was great, you could have cocktails or bartender will make you one

gym is only token

staff location entertainment size of room bed airco pool bar and pool restaurants

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big and clean, also there is a pool for kids with slides and more

one thing i did not like was how shallow the swimming pool was - unnecessarily so as it is an adults only hotel

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

the hotel's adults-only setting created a relaxing vibe, perfect for a enjoyable stay

bonus points for getting to enjoy the pool and showers after checking out – that was the icing on the cake

no toilets near the buffet area. the one by the bar is too far

adults only excellent

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

bar staff very attentive as were the lunchtime pool bar - lovely seafood

it would be good to see more extensive gym facilities and perhaps a bigger sauna and jacuzzi

breakfast was good with all you wanted and dinner exceptional

kids had a lot of fun

a shallow part for kids to splash in and good comfy sunbeds, and in the basement there is a big gym with showers

a fine dining), but as this is family oriented hotel i would recommend to have more simpler and kids friendly menu

great apartments, nice view on the sea, pool is large and very well heated

with the rooms not next to each other and the kids in the room nearest the front door just felt anyone could get a key card cloned and come in at

good choice of food. nice pool. friendly atmosphere. clean rooms

location, breakfast-lunch +dinner also snacks the whole 24hrs. bar 24hr also.

many choices for the food, convenient transport, nice bar and some performance was really nice.

serving branded spirits/drinks no cook to order omelettes at breakfast some rooms had kettles some did not mini fridge did not have any drinks in safe didn’t

i hope they also serve the garlic bread on breakfast

wifi range and speed could be better eapecially in poll area and room.

room service is non existant they never delivered what i

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

the spa area , massage and gym facilities are wonderful

wish i could have gained access to my room a little earlier, and i wish i would have had a late check out which would have made things much easier for me, especially considering i was only

breakfast was good and the gym is small but has everything you’s need except maybe some yoga

fab pool and facilities

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn't fault this hotel in any way

swimming pool

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

gym equipment past its time. no treadmill.

close to the beach, breakfast was fantastic, facilities were first class

live evening music was packed so had to sit inside with competing bar music

comfy beds & i loved the bar pool with aquaroebics

breakfast, cleanlieness

pool can be heated a bit more during winter

i was travelling with kids and grandparents

the effort made by the hotel for christmas was to be applauded and kids seemed to be well looked after by staff

and a wide variety of food in the snack bar

amazing staff, good facilities for kids

she was also able to approach kids

get near any of the meats which was a shame, all meals are generally good and a lovely salad bar but a small queue now and again

the only snacks at the pool bar were same sandwiches everyday, no other snacks at all

if you get the package with breakfast and dinner, then you won`t even get free water at dinner, but at least you

we both made use of the pool bar and the restaurant for snacks, evening meal and breakfast

good breakfast served at the hotel and the pool area was nice

new towels), good kitchen equipment, no noise from outside

i liked that i had the pool and the ocean view

only a hob and a microwave in the kitchen, needs an oven to improve it

value for money, very clean, pool was great, apartment was spacious and had all amenities needed for a comfortable

could do with better gym

food at breakfast, lunch and dinner with great choices

gym was very limited with equipment

second, the tiny gym area is too basic

all inclusive . food was good. drinks from bar also good.

the location, the swimming pool, the jacuzzi, the staff, the food.

cept for one evening where it was just

the plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some tlc

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

breakfast was equally enjoyable

excellent room service when dining in. supermarket in the hotel. nice beach, good location.

taking shower after check out, very, very nice, kind and helpful staff, free parking, excelent wifi

the pool area was wonderful and had a lot of spaces tucked away under the palm trees and the gym had good equipment

gym & fitness centre very good

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

it is truly an adults only resort

designed hotel, with (almost) everything you need (pool, restaurant, gym, etc) within a calm and green environment

for instance, breakfast hours could have been extended on jan 1, the gym closes at 7pm for no reason, no iron at al is available at the hotel

our room was next to the adjacent hotel and although this was an adults only hotel we could hear kids screaming in the morning

the location, staff, adults only, food, room was good but slightly smaller than i expected

ich is important because kids to bed earlier and

the pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room service was excellent, the hotel is spotlessly clean and smells

couldnt get a late check out as our room was needed so we were offered the shower room

beautiful infinity pool

gym very small

swimming pool area is really nice and has a happy hour between 5 to 6

anyone visiting gran canaria, specially those couples that want a bit of tranquility since its an adults only

the beds, lounge & kitchen all in one room, it was like a bedsit not an apartment

bathroom and kitchen could be upgraded and refurbed

hotel needs a good lick of paint and not much evening entertainment quite disappointed for 4 star adults only

- strong wifi everywhere

- food was average in general, but i was really impressed by breakfast and the cakes

wifi around the pool area not very good

our child loved the pool

our kids aged 12 and 8 had a super holiday

great staff, good food and adults only

you're on special diet or food alergy, don't count with kitchen

clean modern and stunning the staff are all welcoming and wonderful especially the restaurant/ bar two ladies who are soo friendly and professional they both spoke excellent english and looked

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

no bar after 6 pm

lot of the times, room not thoroughly cleaned from last people's stay ,lack of entertainment, no kids club, our room had plaster from walls flaking off onto floor ,bed very uncomfortable for

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

my child was only 9 months kids club was only for 2 hours in morning

pool and the food at the pool bar was delicious and quick service

gym very poor

loved the pool and kids activities

meant the water wasn't too cold, so kids were happy

staff was very nice ,the pool was heated ,the food was excellent

loved the pool and kids activities

sun is all day without shadow evening sunset ud83dude42 all inclusive perfect lots of choice, for kids many attractions like in water park , because is high lot's of steps but taxi is always

there were no towels in the gym at any time- i asked the beauty centre to use a towel and they declined

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

bit was that my kis are 16-17 and could not get into the adults only area, i know its 18 but my kids are old enough to be mature, and quiet and be like adults and their for they could not lie

down on sunbeds at the pool very early in the morning which meant there were none left after breakfast time which was a real shame

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces are limited

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

of parking was sometimes quite problematic but not impossible to find

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

car parking is very limited

the sports bar was amazing for the sunset views and open through the night

breakfast was excellent

bad point with the property no proper access to the kids pool we had a 9 month old so a bit hard when you need to carry prams baggage to the pool area

- nice gym and table tennis

the rooftop pool with ocean view. the all inclusive food was delicious and good variation.

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

self service bar! beauty treatments. shop on site. pool area. views.

haven't been to a tui family life hotel, so it was a surprise for us that the kids

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed chairs, towels provided

nice area with a little beach with a bar and good restaurants

of that ) around the hotel restaurants nice

lot of sunbeds, swimming area and the seating around pool bar and main bar

my room was on the 4th floor and had requested one away from the pool bar and to be overlooking the reception at trance as the noise was a little louder than desired

great breakfast with huge varieties, very nice pool area, everything is well-thought and well functioning

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner only

gym and facilities were good

activity staff in particular worked very hard and kids club staff too

breakfast had a lot of variety but basically everyday the same

the kids pool area was a real treat for the family, kids play and parents chill

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel is

the hotel has two pool areas - one for kids and activities and the other is a quiet area with a jacuzzi - suitable for couples

good selection of heated pools and a good sized gym

going on entertainment wise with things going on during the day to the evening shows also a kids club which we didn't use as our children are teenagers so can't really comment on a great spa

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

fruit much of it was tinned. wifi a problem in our room.

there is an adults only pool

wonderful spa

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

the food was good but the restaurant worked better for breakfast than dinner. a little cafe ish.

the pool bar and outside service was a welcome retreat from the heat

would of liked the bar to have stayed open a bit longer in the evenings .

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very clean

friendly efficient staff. good facilities, pool and gym particularly.

room, swimming pool free shuttle bus to/ from airport.

hotel shuttle, comfortable bed, large bathroom, balcony, sun terrace on the roof, friendly staff etc

free airport shuttle

very nice owners, good kitchen and great bathrooms

the kitchen is kept very clean and has all you need for cooking

it's a cute little place with comfortable beds, nice bathrooms, and a well-organized kitchen that has everything you need

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in general lovely

for a comfortable stay

free wifi was available at the property but did not always work

there is no mobile signal in the area but the house has wifi connection

no lights in the kitchen and hallway, we couldn't find soap

there's a free street parking but fills up during the day. bed was a little hard.

your way to the hotel was difficult and stressful and parking was a little tricky

wifi signal not so good in rooms, better to go downstairs into dining

very helpful staff who helped us find parking nearby and

wifi only in the reception/courtyard area which is fine but becomes difficult in the

the kitchen in the house is a great feature that allowed us to cook our dinner and

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

location, terrace on the both floors, kitchen

apartment with kitchen and dinning area

there is a large shared kitchen and lounge

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were equally

breakfast was a highlight — i especially loved the fresh-squeezed orange juice and the caramel

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful and sympathic

pool looked most inviting, but it was, not surprisingly, too cool

friendly staff, cosy and clean place to stay. very good breakfast

breakfast, atmosphere

free parking, breakfast, and hospitality was great!

very friendly welcome and service, beautiful and quiet hotel, breakfast very delicious!

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area

a bar fridge would have been nice so that i could have a drink and a snack before settling in

pool needs cleaning and maintenance.

not enough choice of beer and wine in the honest bar beside the pool

location, great pool, nice rooms

very nice pool area, where you can enjoy evening/night with wine or beer