the pool was quite cold, due to the weather.

surroundings, rooms, facilities, breakfast, pool

4 parking spaces in the parking area, if you go for dinner late you might lose it and need to park in

as in many places in madeira, you need a car to reach the place and parking is limited

place was so quiet we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

spacious, rooftop pool, location.

the kitchen was out of order, not a single cutlery

stable wifi

the bathroom was spacious and the room had a little kitchen

liked the gym and the pool

great spa area: pool, sauna,

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

the room service options were severely limited

the breakfast was superb, with many interesting options and copious quantities

breakfast was another highlight with a very warm welcome from tania who was always is a great mood

rooms serviced everyday and you get bath gels, shampoos and body cream etc, safety box in room, parking onsite

there's a pool bar open all day and a restaurant open in the evenings (you need to book)

parking is comfortable, on site hotel (not covered) at the entrance

the breakfast was unbelievable good, so many different food and looks good

the hotel is kept very clean and the staff are very friendly, the roof top pool is fantastic and i would

rooftop pool and breakfast

the staff are very nice the breakfast is lovely the rooftop is

the hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

we were pre-summer season so no kids around, pretty much couples or duos, very calm

the bar could have been open a little longer

i also thought the rooms were very comfortable and clean and enjoyed the pool

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

spa facilities limited. nice pool on roof tho.

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

the seaside, restaurants, etc good breakfast with a lot of choice staff is nice there is a small gym

nice indoor pool area

lack of wifi in rooms - only in reception ! not good for a hotel of this quality these days.

convenient parking under the hotel

brilliant kitchen for self catering

some kitchen utensils are quite old and not working properly

kitchen with all the necessary equipment

great kitchen and external bbq also

everything was clean and the kitchen is very well equipped

wifi available in the lobby only. breakfast not as good as the dinner

excellent spa facility and additional massage

breakfast was delicious and all staff members were friendly and helpful

the pool ( indoor ) has huge windows panels with a again a viewto die for

gym didnt open until 10am. would of been nice to use it from 6am.

so was the breakfast

breakfast was really amazing

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

the hotel is really nice, stuff as well. the pool is amazing

the breakfast the dinner the room was amazing

big spacial room with well-equiped kitchen.

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

music included this was my second time and i wish i could return sometime in the future stable wifi, washing

apartment was pretty big, comfortables beds, nice view and tarrace, well equipped kitchen and great bathroom

view, helpful and cheerful owners of the house, spacious room fully equipped with nice nice kitchen, and of

dinner and breakfast buffet was ok too

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

good breakfast and friendly staff

breakfast food was great

good breakfast and dinner. enough parking space. our room had a nice view.

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or

no menu for room service

we always found a parking place in the court of the hotel

although there weren't many children staying, it was great for small kids - playground, playhouse, bouncy castle

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the juices at breakfast were appalling and were a serious let down given the otherwise high standard of

room had seaview and was on lower floor but easy to get to pool etc

all pool n bar staff friendly, helpful n professional especially juan and stefano

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

retirees smoking on the breakfast terrace not paying any attention to families with small children

was supposed to be gym facilities

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was

would be great to have a small play area for kids outside in addition to the pools

the spa facilities were not big enough to accommodate all the people who could be using them (although

at the beginning, i was in a single bed room and its wifi was weak, so they moved me to a another bigger room

good view, bus station in front of the hotel, personal very helpful and kind, outdoor and indoor pool, good

was a lovely kitchen area but no crockery and kitchen utensils so it was useless

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground

food, location, cleanliness, wifi, spa resort, the public places, free parking for the hotel guests and the wiev

when checking under the bed for items the kids may have dropped, i found maltesers

we liked everything although the gym was pretty warm. it didn t stop us using it however!

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant

on any photos on the website, just a small slide and swings and playhouse but enough to keep the kids occupied

nice room with kitchen, breakfast, friendly people

breakfast is excellent and the garden are beautiful

breakfast omelettes are made to order & scrumptious

great breakfast great facilities swimming pool & sauna great helpful staff

really solid hotel for what you have to pay. especially great breakfast.

very clean and nice staff. swimming pools are very goods. kids loved it.

location, awesome swimming pool

room had a small kitchen that probably the guests before us fried some fish where the smell stuck and was not

the bed was comfortable and the kitchen had pretty much everything i needed

the room had a balcony and kitchen and was very comfortable

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor with a

should be more sunbad at 6th floor pool. more range of cheese at the breakfast.

breakfast was awesome a lot of choices and service was always very nice

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

the poolside bar downstairs was not operational at any point, leaving no option to purchase even drinking water

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

pool side bar was really nice - great views and great food

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

the hotel isn t right in the city center, but there is a free shuttle service

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

good with kids

is new, facilities are clean, good views, room service was kind with nice additional touches (snacks etc each

was very neat, the buffet, the restaurant, the pool, everything was great excellent

restaurants where not as cosy as the nice bar and teras

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

pool area, spa and gym

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues

the breakfast was outstanding

the espresso during the breakfast was not impressive, somewhere below the average to my taste

the pool was quite nice and we were told that the new glass visors are a new addition and it makes all

the included buffet breakfast offered a great choice and also included portuguese custard tarts, pancakes,

get the chance to get ordinary coffee or real espresso, not just the nes-coffee machine, at the breakfast

the spa was great and clean

spa treatments were very expensive and that s why we didn t use those services.

definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can stay

we had a massage at the spa which was definitely the best we've ever had

great breakfast plenty of choice

the breakfasts were plentiful and delicious

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

- we had partly-sea view room and there was a construction going (but not too loud) - the gym is very small,

that i didn't like it, but just a comment regarding the breakfast bacon

those outside the sports bar were much more comfortable for us

many comments mentioned that it wasn t great for kids, with little food or entertainment for them

gym was old and incomplete, and the spa had some broken/unavailable facilities

ample free parking in a secure area in the basement

we also visited the cocktail bar which offers entertainment in the evenings

- they don't provide any information (only about breakfast and wifi)

the complimentary shuttle connecting with the centre of funchal is very convenient

should add a little bit more equipment to the gym, it does not need several bicycles or treadmills - just some

breakfast was very tasty

the reception, waiting and bar staff were all very friendly and helpful - shout to to dino

the spa was lovely, but needed some maintenance.

the room was spacious and clean with a large outdoor terrace with sea and pool views

room service and cleaning staff did a superb job

car parking and everything staff are so helpful and friendly

we didn't have any problems with parking during our stay for 4 days

location and the staff is professional and friendly, kids love them.

lack of staff at the bar of the 4th floor

liked the size of the room and the kitchen facilities

everything was extremly wonderfull room pool people food we willsurley come again

gym and pools are working, you can visit sauna upon reservation

kids being loud

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

room service is available as an option and is delivered well, but the selections are limited and

not told wifi code not even sure if was free or not, didn t go back to reception to ask

spa was closed during our stay

plus the bar and all the sun loungers are great for the sunny days

clean, beautiful, good breakfast! there is a gym, but didn t try. also 3 pools :)

just stepping up a hill and parking with no more place to stay.

the sauna was really small and uncomfortable and the spa area was lackluster

comfortable, acesible and lovely pool

the wifi did not work in the rooms although it was very good in the reception

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants

clean and comfortable spacious room with very good housekeeping every day great views from room location all

room service clean every day

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the

wifi connection was very bad, after some requests have been improved

warm, friendly staff, particularly those working in the poolside bar/restaurant

of facilities from swimming pool to private balconies the staff was very friendly

our room was fully equipped, we loved to have a kitchen where we could cook something and sit on our terrace

king size beds instead of 2 single beds together and i would recommend to the hotel to add the room service menu

breakfast was great with a very wide choice of foods

can be a little noisy outside also the gymnasium needs some air freshener!

we made use of the pool multiple times, including drinks and tasty lunches

great location, friendly staff, hygienic and also nice breakfast buffet

and clean room, very tasty breakfast with good variations, free private parking, helpful

not enough parking

view, cooking facilites, spa, jacuzzi, sauna, indoor & outdoor pools, hotel restaurants, shop, late check out

good location handy to have kitchenette

location, large rooms with nice view but there is huge parking problem

the breakfast is not amazing its just ok. the minimum necessary.

wonderful breakfast

the breakfast was absolutely fabulous.

- rooftop terrace is nice, has a lovely view - gym and spa facilities are good

wifi was very slow & disconnected frequently

(it's an adults only hotel

our room 903 (i guess), the drop off rate of the wifi connection was higher than usual and it was time consuming

slow wifi

and enough forks for the meat for people to not use the same fork for everything :) open the pool/sauna for a

loved the adults only factor (no kids), the poolside bar service was great, relaxing pool vibes

pool restaurant were also good

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast

facilities - great pool and you can jump into the ocean from the back of the hotel

the hotel also was kind enough to provide free parking based on availability, but there were plenty of (paid)

and corridors was a bit outdated, when compared to the very modern style of the back building pool for instance

got a great room with a sea view, the hotel grounds are beautiful, the pool was warm

happy hour at the bar from 8 until 9pm

wifi was medium speed, but reliable

staff, excellent location, spacious rooms

loved it! breakfast needs fresh juice & fresher breads :)

jacuzzi was hot but didn t have bubbles (minor disappointment) and the wifi wasn t that good in our room

delicious breakfast, reasonable pricing

wifi in the rooms extremely slow (even for e-mail) breakfast and food average a little understaffed

gym should be open earlier. more available staff at pool bar in afternoon.

a very good breakfast buffet is offered in a restaurant that faces the ocean

staff let us have late check out at the end of the stay

i was charged for laundry although i didn't use that service, i emailed client service and

staff were great only thing i will improve is have some more atraction specialy for family with kids

staff were great only thing i will improve is have some more atraction specialy for family with kids

breakfast had a great variety of what to eat

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

view to the ocean was great breakfast had wide variety and all was delicious parking is highly

the hotel also has an amazing heated indoor pool which was amazing to come back to after a day exploring the

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace

was advertised as having plenty to do for kids

pools and gym/spa facilities superb

the garden was lovely and the room was nice too swim pool lovely jacuzzi gym

the breakfast buffet had a wide range of offerings, meats, cheeses, eggs, fresh fruits, many rolls,

good buffet breakfast

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded

breakfast was incredibly delicious and the atmosphere in the breakfast restaurant was all calm and

indoor outdoor pool plenty of sunbathing area's with pools at every level

beautiful views with lovely seawater pool and direct access to sea

is no wifi in some rooms so if you need to do some work or check in/complete passenger locator forms etc

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

infinity pool with loungers and bar never busy

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

the bar by the swimming pool was very pleasant except when it rained

faculties such as pools, spa good

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

book the hotel because of children friendly activities like playground and kids club

there was also table tennis, which our kids really enjoyed

parking in front of the door is limited

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

enjoyed high tea, breakfast every morning, the sea pool, the gardens

good spa and restaurant

parking at the hotel, whose space is quite confined, was no problem because a member of staff was

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

much not to like probably would help if they ran a later shuttle bus back from the centre but not too expensive

and enjoyed all the hotel had to offer - glorious garden, seasonal food and a beautiful swimming pool

ample parking

great breakfast (with very relaxed timings which suited us well :-)

great room, very clean and great staff. very good breakfast.

the opening times of the gym were quite limited and required previous scheduling.

depressing and not well manteined, outside pool is just ok and little with no shallow end for the kids

parking was easy, secure and free of charge

staff very welcoming (gay couple) superb facilities including rooftop swimming pool room was spacious and well

big bedrooms, great breakfast

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

very quiet because it‘s adults only with no kids

we used the spa facilities and had a massage all of which was very good

adults only mean, mostly retirees

the wifi worked well

2) our beds weren t really made properly when room service would come

pool rules should be reversed

strict about not allowing kids in the hot tub even when it was empty (no adults) and not actually very hot

e company they work with was wonderful and sent over a kindergarten teacher who has two kids herself - our boy

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

smell of cooking (room had a kitchen facility) being in the room or coming from some other room.

one thing that needs major upgrade is the gym. all equipment are run down and in bad shape

being able to sit outside beside the pool is very nice

natural pool

piano bar nice for a drink

the breakfast is superb with lots of options

so 1 coffee/tea each before calling room service for more

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs

it has a very good rooftop bar with great view

large and roomy with plunge pool on the terrace

everything was perfect, the room, the view, the facilities such as pool, gym, restaurant and bar, plus all the

access to the pool and beach earlier than 9am would be better

my room was doors to other room.and there was creaming kids in morning.

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

selection was limited with stale pastries, very greasy bacon and one or two sugary cereals for kids - not what

although there apparently was a list of cost we decided not to check before asking for laundry service

location just on seaside, having a swimming pool is excellent

room view quality restaurant bar ,all top class.

views,great facilities,excellent choice of breakfast,clean,quiet and beautiful gardens and pool, close to town

site parking, it s a lovely well managed hotel

my kids loved it.

good breakfast. good location

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

was great, only the breakfast buffet was very standard and did not live up to the hotel's other great offerings

clean, friendly and safe. great with little kids.

perfect, breakfast perfect however it says outdoor pool adult only by end up with kids in the pool

the breakfast is 5star good

the location, parking facilities and rooms were are all excellent

breakfast and hotel decor

you have free parking, amazing full breakfast and a lovely pool deck looking over to

- staff - the view - location - wifi connection - confort - trendy hotel

used the outdoor gym

at the end of the very very long corridor, the outside training equipment, the red swimming pool, the list is

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for

especially pool, breakfast, location

rooftop swimming pool with nice views over funchal, delicious breakfast, comfortable rooms

wifi a bit iffy in room, good strength but failed to connect most of the time

breakfast was top rate. better than expected

we used the laundry service after travelling around the island but thought it was extremely

also very clean and the wifi was very good

room is comfortable and clean the breakfast was really good and you can also enjoy the sun rising behind the

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

location - 10 minutes from the coastline, rooftop breakfast with a view

wifi worked very well

pool fantastic and views

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became

staff, well apportioned rooms, delicious breakfast, great pool and roof terrace, good enough gym for a day or

happy hour, roof terrace and pool, gym, musicians in bar mostly capable and entertaining

they have a spa area with really great pool (heated

very clean and we had access to the spa facilities included

the rooftop with an infinity pool was great for relaxing and the view

pleasant staff wide variety of fruit, bread, sweet, savoury options and cooked food for breakfast excellent

lovely pool and a small gym to use

excellent staff, very accommodating. breakfast was terrific and the room was clean.

great location, super comfortable bed, breakfast selection extensive and helpful staff

wifi at room no. 303 could have been better.

parking is limited, there was no availability

really friendly and helpful staff, great wifi really high speed and fantastic location

close to the town center, beautiful room, friendly staff, great breakfast

wifi good

the wifi was working well

ceiling in shower very low had to crouch down wifi didn't work in my room/on my floor

decent wifi connection

our room was very clean; the beds were comfortable and the wifi worked perfectly

localisation laundry service good deal

nice addition is that all facilities like gym or spa are included (no extra charge)

gym/pool/spa were great

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

parking was made easy and the staff was amazing, helpful & polite

the hotel restaurant is great, and amazing breakfast interior design felt fresh and tasteful free parking

peaceful hotel with great views from all rooms, and a well maintained pool

there is ample parking

the engenho velho solely because it is adults only - like most adults we are not travelling with kids; and do

especially the breakfast service was amazing

free parking and very quiet neighborhood

now wifi in roo.lm.

wifi

laundry service was a bit expensive (46 euros for a small bag of clothes).

rooms are nice and clean, beds are comfortable, rooms with tv and wifi

wifi signal was really low in the room but to compensate the tv channel selection was impressive

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way -

the shared bathroom and kitchen are really good and the space outside is really nice for having a drink at the

- no parking on the property of the hostel (but you can find a spot outside and walk from

very clean place, very friendly staff :) big bathrooms, well equipped kitchen, good location

heater, wifi not working which is important for next bookings and check inns, no shampoo or something like

old furnitures but the bed worked out well and couldn't complain for anything exception from the wifi

was only one plug socket in the room and unfortunately, there is no wifi in the bedrooms, only on the 1st floor

friendly staff, spacious room, nice breakfast and good location.

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

the welcome glass of champagne at the bar was a lovely detail

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

the gym was unventilated (but the whole funchal is one big gym if you move

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places

breakfast was very good not a huge selection, but it was absolutely fine

was lovely, pool table in the bar and a roof top pool with a great view

roof top pool was great and the rooms were very clean and very comfortable

the front desk lady was not very warm and friendly even with the kids.

hotel bar looked good too

delicious breakfast buffet

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

room service arrived quickly and the housekeeping were also good

hotel in the center with lovely roof top bar and pool, the staff was excellent

we really enjoyed room service, location and helpful administration.

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

many reviews criticized the wifi

no kids

spa, 2 swimming pools, jacuzzi, pool bar

location, by the sea and old town, spa facilities, clean,

we were upgraded to a suite which was v spacious and had a small kitchen area

two dogs up the road and 3 dogs below bark anytime school kids walk by or a bus stops

you also have spa services if you're interested

kitchen was a great addition to the room, showers were wonderful and the beds were comfy best thing

the hotel is very pet-friendly - our little django loved it

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

the food is very tasty and freshly prepared but especially the breakfast would get very monotonous fast if you

flexible lunch and breakfast concept gives you maximum flexibility for late afternoon or early morning hikes

wifi wad terrible

the pool area was great, with a nice pool and loungers

lovely pool area as well

a parking spot was really helpful

comfortable bed, well equipped kitchen

the wifi was weak and we could not watch a whole netflix movie because it would not load

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

amazing breakfast on terrace with direct sea view

stuff of the rooftop bar was not very friendly in few occasions, maybe because we are a young couple i felt that

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

great facilities for small kids and lovely setting

sure coming back with the kids

the only downside for me was the wifi, which was good in the common areas but very unreliable and slow in the

wifi could be better

it wasn t overly crowded so we never had to fight for pool chairs, and was good for kids

breakfast was brilliant - again lots of choices

suggestions: add some umbrellas on the terrace and parking signs on the upper road

good breakfast

the parking is pretty small but they offered a transfer from a large parking downstairs.

taste some local cheese, local fruit and it served in a beautiful terrasse close to the swimming pool

parking wasn't easy, especially at peak time

the free shuttle ride to the town was very much appreciated but we also caught the bus to and from funchal

even though it is a bit outside of funchal, they offer free shuttles to town several times a day and the local

the hotel has a perfect pool on the roof and plenty of spa possibilities which we didn't made use of, as life

the place is a bit far from the city center of funchal, it is accessible by a public bus or a shuttle bus

faultless holiday, fantastic hotel, beautiful gardens. would recommend. great shuttle service

we hired a car but you could also use the shuttle bus or local bus in and out of funchal

most staff was extremely helpful and friendly - rooms, spa (great knowledgeable staff), pool, gym and everything

beautiful location. fantastic views, gardens, golf course, staff, food, ambience.

swimming pool facility and spa is old.

lovely walks across and around the property and golf