swimming pool was cold, without heating

excellent breakfast, friendly staff and very good restaurant on site

there was not natural juice at breakfast, what i missed from a hotel like this.

delicious breakfast and coffee

the engenho velho solely because it is adults only - like most adults we are not travelling with kids; and do not enjoy being disturbed by them

spa and gym facilities are top

a cheese and charcuterie board at the grog bar for dinner

beautiful design, relaxed atmosphere, wonderful food, amazing infinity pool overlooking the mountains and ocean

free gym classes and service twice a day

pool

very good pool and spa

gym was useless; some free weights, pull up bars etc. would have made the difference

there was also snacks available but we didn't even need them, all staff from reception to bar to restaurant were fantastic and very helpful

pool area is nice, heated inside pool is good with the kids, outside pool was little bit chilly

great kids area, pool table, swimming pool

the parking is pretty small but they offered a transfer from a large parking downstairs.

parking wasn't easy, especially at peak time

breakfast was delicious

there is a pool to relax, plenty of amazing food, and the staff was beyond helpful and kind

amazing fresh produce and insane breakfast

the hotel has a small gym, an indoor swimming pool and sauna, and a terrace on the top for sunbathing

the spa facilities are closed to the reception.

big rooms, very very nice staff in the kitchen, nice place (ponta do sol), free parking in

the gym was poorly equipped. the room window cannot be tilted, it can only be fully opened.

bar closed 10 30 ish but can still get a drink via reception

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

the food is very tasty and freshly prepared but especially the breakfast would get very monotonous fast if you stay more than a few nights

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

a large party so had the entire place to ourselves - the staff leave after setting out dinner and breakfast - which was incredible

a small quiet property easy parking and close to the beach in a cute small village with some great restaurants

nice parking spot directly next to the hotel

breakfast wasn t the best

cept eggs - boild or scrambled or omlette but when you come to breakfast 9:15 there is

breakfast without fruits

there's a kitchen area in the room, but we'd like to have it equipped with a microwave

coffee during the breakfast.

the kitchen is fully equipped for cooking, and/or serving snacks

the dinner was really good, the homemade flavour by laura the chef is incomparable and the breakfast is not to be underestimated the indoor pool and sauna are very nice

delicious buffet breakfast with variety of food

great value for money. awesome views from the pool

the property has the second area down the road with gym and kitchen

surroundings, rooms, facilities, breakfast, pool

gym very tired and greasy

the kitchen is well stocked with appliances and the gym is modern and very clean

plenty of parking

the following morning we had an excellent breakfast set us up for the second day in the mountains along pr1

excellent location, large parking lot, beautiful views, nice big hotel, good breakfast.

the breakfast was standard, but good ( though we had fresh fruits for breakfast, i would suggest to add

the breakfast was excellent

minor irritants like no mini bar and being required to sit at a badly positioned table throughout the stay

very good breakfast with great diversity

there is gym equipment and a tennis court

breakfast with a variety of

times of the spa area (closes at 9) surprised us

and pool have a schedule from 8:00 - 20:00 and with us being out most of the day exploring and hiking,

top that off with a very friendly staff, clean pool and that made that we had a very pleasant stay at this hotel

options for shopping or dining

breakfast was another highlight with a very warm welcome from tania who was always is a great mood

the breakfast was unbelievable good, so many different food and looks good

the pool isn't deep enough for lengths or anything but it's nice to cool off after the hot tub with the

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and from the restaurant

cocktails in the little bar in the shop looking at the view

very nice dining room and swimming pool

excellent spa facility and additional massage

hotel was set in the middle of the bustling village but was an oasis of calm and the rooftop pool was a fantastic place to relax after days out

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

rooftop pool and breakfast

the hotel is kept very clean and the staff are very friendly, the roof top pool is fantastic and i would recommend to anyone to stay here

the hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

excellent food, lunch was very good and breakfast was excellent

beautiful location, amazing view, perfect food and pool/sauna area.

to get to the sauna and swimming pool you have to go through the restaurant, which can be embarrassing in a bathrobe

restaurant staff provide very good service and rooftop pool is perfect for a hot day

the rooftop pool and sunbeds were wonderful and the reception staff were so very helpful

wifi would not reach to the rooms.

the roof wasn't leaking. wifi was ok.

door to the public area was locked and so i couldn't do wifi as i was worried about the corona virus

wifi wasn t working, the bathroom that was supposed to be a private one, was outside of the room

free parking place

close to swimming pool with ocen water

also a nice snack bar next door

the bar panorama on the 3td floor is amazing

- panoramic bar from which you can enjoy the

excellent place, in the center, near everything. the pool was great, the parking lot huge

only part of the hotel that really let us down was the gym

amazing breakfast with very nice staff

starting from location, breakfast and ospitality of all the personell

great and tasty breakfast with variety of food and fresh fruit and pastries

views from the room, comfy beds, nice spa area, great corona-concept, very nice and helpful

that swimming due to stones and rocks should be very dangerous here, but you can use swimming pool

excellent breakfast, staff and accommodation. breathtaking view!

staff at the breakfast was a bit rude

breakfast was really amazing

sandy beach just as you exit the pool

they let me chill by the pool before my room was ready since i arrived earlier, they suggested places to see around and shop

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

easy parking, calm pool area with drinks, no kids around

the price, cleanliness, hospitality, parking on property and good breakfast

no wifi in the room...but in the lobby and 1st floor bar is ok

cement pool stools

the pool bar should be also open longer than 17

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

the pool bar was above my expectations though

kids just loved it and i think staff as well

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground area (outside and inside)

great gym, never seen a hotel gym with >100 kg in plates. amazing view from praia formosa cliff

everywhere very clean - room, lift, reception, spa

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

the pool is not very big but there were no problems with free places

and the pool bar was excellent :-) underground parking free of charge

bar could do with some reorganisation, we found that it closed early for a few hours during the day

both breakfast and dinner were delicious, offering a wide variety of options to choose from

the pool bar did not open until towards the end of our

rich and delicious breakfast

the breakfast is excellent continental style with a la carte menu.

rridge, honey pancakes, etc

breakfast is excellent and the garden are beautiful

really solid hotel for what you have to pay. especially great breakfast.

tasty breakfast with a lot to choose out of

the service at the hotel's bar is also exceptional

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

the room with an unexpected kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

kids would have loved pancakes in 4 stay hotel

indoor pool and sauna were great

breakfast was exceptional. there was a comprehensive selection of food available.

both the rooftop terrace and the ground level terrace are great for relaxing and suntanning; the pools are not heated but refreshing :) the spa, in addition to a small heated pool, has a finnish

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

really loved the breakfast included, i would say this was the best part

pool side bar was really nice - great views and great food

swimming pool was a little too cool for me.

wonderful buffet breakfast

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

excellent breakfast, good pool and bar facilities for casual eating.

strong chlorine smell in the pool room

pool was amazing with stunning views and the food round the pool bar was nice too

there is no wifi at the pool and at breakfast room.

gym didn t have any weights and only a single resistance machine

loved the fresh papaya served at breakfast

the terrace and external pool were also amazing and the hotel also features a spa, inside pool, gym as well as other facilities

location, free transfer to funchal city center, really close to beaches and pool complex

the pools were small and gym equipment basic and tired. however there was a great steam room

we only had one lunch which was nice and served around the pool

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

breakfast was good with lots of choices

great breakfast and above all wonderful staff

the included buffet breakfast offered a great choice and also included portuguese custard tarts, pancakes, omelettes to

pool bar served good reasonably priced food

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

room exceeded expectations, great location and pool on the rooftop. great breakfast buffet.

- we had partly-sea view room and there was a construction going

wifi was good also

good food. very nice spa facilities. great place.

washing dishes apparently is not part of room service

massage in spa was excellent and very good value

breakfast was very tasty

i must mention that the pools seemed clean and well-maintained which is quite important

facilities, free parking which is needed in funchal and you definitely need car on madeira island

bar by the pool

breakfast was varied and good as inclusive

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities before our flight

the pool is nice size and surroundings are clean

location, near the ocean and close to restaurants and shopping area; spacious rooms, very good breakfast, friendly staff, good offer for trips and adventures

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

clean and well maintained outdoor swimming pool, breakfast fresh and delicious

golf cart still waiting for repairs

helpful staff, great breakfast, pool stayed open till late which was great as my kids didn’t want to get out

one night

the restaurant and bar team are commendable for their politeness and engaging personalities

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

pool, breakfast, dinner, spa, tennis court- superb

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

was great: the room was spacious with a view to the pool and ocean, breakfast included a glass of the sparkling wine which was a great start of the day

we had lunch at the bar by the pool and it was excellent as well

pool and the pool bar are nice

clean rooms. nice pool and nice pool bar.

and breakfast selection was really nice with cooked breakfast and all breakfast staples

certainly a place for any kind of traveller alone a family a couple all round great and nice warm pool thanks guys you made my stay fantastic

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

indoor swimming pool

is actually outside (you need to get out from 1 of the hotels outside to go to the indoor pool), gym - which is located in another hotel (there are 3 dorisol hotels semi-connected)

the smell at the indoor swimming pool

room, pool

we liked the pool area and pool

the coffee at the breakfast is awful, don't used real milk

the gym area

food at the pool bar was good too

m, good breakfast)

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they wanted

what is extremely important, they have parking availability

i like the gym and pools

wifi wasn t great

there were several spa features

roof top bar opening hours could be extended

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

ly opens 5 - 6pm).

rooms are spotless and the pool was lovely with plenty of sun loungers available

adults only, no children under 16 made the place more restful

the food was excellent at breakfast and dinner

had pool and gym facilities

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

breakfast, except that the orange juice & decaf coffee were too weak

the food was superb

maybe the bar should open downstairs for sun downers. waste of a space in the evening

hotel with ocean view and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection

pool area was great with plenty of sunbeds and direct access to the sea

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

the view, staff, and grounds. quiet,champaign breakfast and out door patio view.

nor disappointment) and the wifi wasn t that good in our room

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

there are gym facilities and a big wellness spa

as for a 5* was expecting a more modern style and definitely for us a couple with no kids, a walk-in shower rather than a bathtub

the gym was also great and liked the sea diving experience

• great food choices on both breakfast and dinner

a very good breakfast buffet is offered in a restaurant that faces the ocean

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace which was empty most days

the gym was a bit limited but hey things to allow you to work out

the same story with the gym: all the equipment was dirty and old, the running track works with interruptions, one day it

kitchen area was too small and was 'dated'.

great breakfast

the garden was lovely and the room was nice too swim pool lovely jacuzzi gym

the small kitchen would have been more utilized during cooler weather

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

the spa and pool area was also amazing

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

friendliness of staff cleanliness breakfast

was fantastic, with views of the ocean from the room and from the rose garden while eating breakfast

direct access to the sea was fantastic and the spa area was lovely

breakfast views from the avista restaurant are stunning

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

entertainment for small kids

room, lovely pools, nice food and entertainment (i loved the folklore dancers), polite staff, car parks

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

good size pool

bar and restaurant prices are high reception staff could be more welcoming and

closing of pools and gym way too early.

hotel is indeed legendary, fantastic location, impeccable facilities and the pool is just amazing

the pastries in the breakfast can be further improved.

breakfast,service,room and location were exceptional

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

we ordered some room service and the food was delicious and not expensive

saline heated indoor pool

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of the beautiful gardens

excellent very ful breakfast

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

we wanted to order room service food at 9pm

is until 9) because we went for the sunset which is at 8:30, but we

e of the reasons for booking it) - apparently this was due to recognising prior

breakfasts, additionally, great idea when you can decide when room service need to replace your towels, and when you skip day, money will come back to you, free

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to satisfy

the bed was a bit hard. very hot and bad air in the gym.

were eating in savoy - very recommended, prices the same) - towels with huge hols - wifi cover only in the bulging, no in balcony or zero floor swimming pool area bu overall we really

pools were wonderful, food excellent

the pools are not heated and it is not very child friendly with kids not allowed in certain pools, e

from reception to dining to pool and room service, staff were amazingly welcoming and helpful

the pool area is beautiful and the rooms were really comfortable also

breakfast had a wide selection to put on ones plate

breakfast doesn't start until 7:30am - not great if you have to be up for a 9am flight...

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the room was great, the staff was very friendly and welcoming the breakfast was excellent

ze, equipment, great terrace with an amazing view), great service

the gym is serene & you are looking out at beautiful green foliage - transporting you to somewhere else

facilities, spa, pools, breakfast

the kids club wasn’t very good

no kids allowed did wine tasting - brilliant

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

sea views, kitchen in the room, great variety at breakfast, access to pool and rooftop bar

the rooftop pool bar closed at 7 pm ????

even if the gym looks a little small, it is equipped with modern gym machines

not enough umbrellas round pool, very cramped at breakfast

variety of breakfast, nice location, free parking, scenic view from the balconies

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

perhaps the breakfast could have more variety, day to day.

excellent hotel. magnificent breakfast. luxurious large seawater pool.

staff very friendly and helpful great wifi

good breakfast. good location

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

terrace pool and bar area really make it stand out

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

pool was a touch cold for our preference

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

you have free parking, amazing full breakfast and a lovely pool deck looking over to

and let's not forget the infinity pool and plentiful supply of sun loungers and parasols

- staff - the view - location - wifi connection - confort - trendy hotel

at the end of the very very long corridor, the outside training equipment, the red swimming pool, the list is endless

the terrace with all it's offerings such as gym, sauna and bar is amazing

the imitation grass carpets, the real grass on the rooftops, the gym, the sauna, the swimming pool, the bar, the staff, the room layout and walk-in shower - loved

was amazing, breakfast really good and bar snacks excellent

the time the breakfast was open not everything at the bouffet was out, we needed to wait a little bit and we

breakfast options, parking limited need to book

rooftop swimming pool with nice views over funchal, delicious breakfast, comfortable rooms

friendly staff, great roof bar view, especially in the night

outstanding breakfast, very kind staff, beautiful view. has free parking.

extra charge)

parking was made easy and the staff was amazing, helpful & polite

gym/pool/spa were great

best 5-star value-price in madeira, good breakfast and amazing staff

rooms are comfortable and breakfast was delicious

the parking spaces could also be better esspecially when they have events they dont care about their

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

at the breakfast buffet the hot selection was barely warm.

hotel garden is beautiful and has good amount of parking spaces

close to the town center, beautiful room, friendly staff, great breakfast

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

great variety for breakfast ! someone s always at the desk 24/7. very spacious room.

central location. roof terrace with awesame view, go there after breakfast.

breakfast is basic but does the job, the hotel has a restaurant where you can get more stuff

early check in and late check out. bag storage.

there is bar in this hotel this is the reason a little bit noise until midnight.

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

breakfast is bread with ham and cheese and yogurt and plum jam

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

great that they have washing and drying laundry service

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

the breakfast was disappointing

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

location; shop under; breakfast; staff;

friendly staff, spacious room, nice breakfast and good location.

great location. good breakfast. fantastic value for money

great buffet breakfast, piano and pool table

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

the general vibe in the restaurant part and bar was

hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

hotel bar looked good too

great staff beautiful view good food good pool and clean

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious no complaints

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

staff very professional & helpful esp pedro & allowed us a late check out which ment a lot to accommodate our flight