room service

great pool and gym facilities

the wifi wouldn't connect

we were delighted to be given an upgrade and to receive a complimentary early check in, this made our anniversary trip that extra special

hotel, stunning views, best breakfast i have had at a hotel easily, easy parking on site, would definitely stay

kids love it

free wifi worked very well

the bar closes at 11, you can have a drink in reception

wifi was a little erratic to start but it improved.

we arrived there was a general problem in the area with wifi, and the staff offered a free drink to compensate

gym shuts a little early for night owls

that on booking.com it says gym 24hours but it closes at 9

big thank you to mark who engaged with us at the bar whilst working and advised us to of things to do in the local area

breakfast was lovely, lots of choice.

temperature control in the room was excellent. gym was small but we'll equipped

membership joining, early check in

loved our room, we loved the amazing breakfast, i loved the suna and loved the staff any problems we came across they did everything to

priced and no flexibility with management when an early check in was requested

fab location, really friendly staff, good quality breakfast

gave me a late check out with no extra charge. very accommodating and helpful staff.

gave us a map and circled the route for us) lovely clean room, comfortable bed and a tasty hot breakfast

we had an evening return flight on the sunday and we were immiadiatly given a late check out without having to ask

the staff were very helpful, the breakfast was great and they count kids for free.

bonus was that the bar was open for a drink after returning from a concert at midnight

lovely hotel, clean comfy and good wifi 5mins walk to black wall dlr station and 10 yards to bus stop

bed was super comfy and the gym was perfect for what i needed in the morning

unfortunately the single room's wifi and tv were not receiving signals

the bar area was great

gym equipment bit tired but useable

difficult to access wifi

good staff. minibar. comfortable room. fast wifi. pool. gym

great health club and pool

ladies changing room at the pool wasn t terribly clean, but the pool itself was clean and tidy

good and tasty breakfast, very helpful staff, good quality wifi connection

liked the room and the bar area in the lobby.

thing was that i wanted room service at 1am, but it would have been 40 minutes

traveling while pregnant, with 3 kids during a heatwave was very tricky however once we walked through

wifi quality pretty poor, price was fairly expensive

wifi is prefect

been given a room on the river view as requested and was quiet and kids loved it.

although advertised didn t like the 15 ph charge for late check out

or more wardrobe space in the room would be useful

and gym could've been open for longer but i really can't complain - it's just my days finish rather

some more facilities/utilities. more gym equipment. microwave.

we ve just had a wonderful stay! the hotel room is beautiful. lovely breakfast too

the sky bar was lovely on an evening, with christopher making the best cocktails - any the truffle nuts

s rooftop bar is worth a visit with great view from the

there is also a nice bar with views across the city

roof top bar was great

roof top bar i have been to

building and pool

this was very special 30th birthday for me it was me and my husband and our 2 kids under, 20m old and new born - and they turned us away, because they choose to rent this room

free wifi streaming a downloaded movie to tv was not good, perhaps another reason

wifi was not the best.

gym facility too too small

property was clean and we played out great distance to bars and restaurants and definitely a 5* hotel, the only thing i would suggest on was i booked a

finally we had drinks in the bar and the prices were crazy

good wifi, staff helpful in setting it up great location comfortable bed

think of anything oh except when we came in at the end of night approx midnight bar was

my kids found hair stuff under their bed and kids their age will pick stuff

great room and pool. lovely staff

no breakfast room service before 6am and air conditioning not individually adjustable

than i expected staff was always on hand and very helpful, added bonus was full access to gym and pool which is always helpful to keep the little ones

stuff is extraordinary helpful, spa is very nicht amd comfortable to reach

bigger than i expected staff was always on hand and very helpful, added bonus was full access to gym and pool which is always helpful to keep the little ones

wifi patchy at best

i read in the list of facilities that it has a gym inside but when asked the staff they said it will be coming soon

delicious breakfast and relaxing and clean spa facilities

also a late check out time of 12 was great

the free wifi was very fast and exceeded my expectations