feel hugely amenable to kids, pool is definitely more for adults and kids felt frowned upon

very clean lovely staff excellent bar service

not great wifi and since i went for business this was crucial for me...

everything the staff, location and it was great to have a spa after a long day

breakfast less attractive at 25 each fixed price, so we went out / treats in town was amazing

gym just what i needed wifi fast

the menu did not present healthy options for kids so we only ate in the hotel one evening.

allowed early check in, great staff, great stay, amazing location

had something to eat in the hotel bar, so it wasn’t to much of an inconvenience, though the kids were hyper about

the gym and swimming pool are first class

it was around the corner from the beautiful bar but was still quiet - and incredibly convenient

the rotunda bar and grill are great with a nod to high end sense without being stuffy

i ordered a room service salad from the restaurant which was excellent but

a short walk to the attractions of the cathedral, castle, bars, pubs etc

my light bite at the bar was excellent and the service very good

the spa and pool. great enjoyable experience with the kids. beautiful grounds.

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

the room service menu was good with a lot of choices

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

they provide off road parking, always no

spent hours in it ud83dude05) the breakfast was delicious served in the room

had a few issues with the spa bath due to trapped air, it continued throughout the night

was amazing, huge spa bath

was amazing loved the touch of getting room service

parking, countryside, staff

location, plenty of free parking, clean room, nice hot powerful shower, comfortable bed

of free parking, clean room, comfortable bed

was lovely, room was very clean and comfortable and the breakfast was delicious

staff very friendly and courteous, breakfast first class, comfortable bed and upgraded room much appreciated

poor wifi

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

the stables where they had the dining room and bar was simply stunning

wifi poor but some could say that is a benefit, however we face time and unable to get a connection

of table chairs in room - restaurant was fully booked so we had to have room service but there was nowhere for four to sit

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

wifi in outside rooms

parking is exceptional

wifi didnt reach the room

the hotel was exceptionally comfortable, food was good and car parking was very convenient.

good food and quaint and comfortable bar area

little gem, spacious room that accommodated family with 3 kids

the young boy behind the bar was miserable and made serving our drinks look like a chore he didn't want to do

bar prices was good lower than expected

a very well stocked bar with friendly staff

really friendly staff, great location close to beamish and other activities for kids.

the staff sometimes come across rood when asking for room service

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

lots of free parking

helpful, our labrador was made welcome, our room was clean and comfortable, we had dinner in the bar area which was delicious, breakfast was amazing - lots of choice for gluten free customers -

spacious good idea patio doors open for golf access neat bar area very friendly staff from the moment we arrived to depart thank

am aware of high standard of hotel ,comfortable seating in bar area ,clean carpark and tidy golf course nearbye

parking can be difficult due to golf course next door

still get on wifi, have a beer and dinner and then a good nights kip

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of choice, hot food was cooked to order

30 at night from kids running anbout and then the cleaners trying to come into our room 3 times from 09

everything spotlessly clean, not rushed out of your room, spa was lovely, would have loved to have extra time there so could really appreciate the value this

beautiful views over looking the golf course

upon arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't really know what he was doing not very organised n not a welcoming first

we enjoyed the bar next door- would recommend

was a++++, staff fantastic, grounds stunning, breakfast and evening meal was lovely and accomadated brilliantly for my vegan partner

location great, right on the park and large bath tub, great for the kids.

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

the bar is well laid out with different seating areas, wine is well chosen and well priced

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

loved everything about the hotel, the breakfast the following morning was amazing

food and ambience in bar restaurant very good

staff good location great atmosphere in bar and restaurant food amazing unreal breakfast - best i’ve ever

beautiful hotel, lovely clean room & delicious breakfast. the staff were very friendly & helpful

great location, bar and staff.

the spa facilities were great, very comfortable and inviting

didn't use the restaurant or bar food menus because of extortionate prices

location was stunning, set in huge grounds that even had its own crazy golf and an outside bar

everything was amazing right from the car parking facilities right through to the room and the food in the 1744 restaurant

very peaceful, surroundings were lovely, played ping pong and crazy golf outside

spa and gym facilities were excellent

pool facilities, really good breakfast, quiet nights' sleep, good sized room, friendly staff

i hate to think of all the wasteful laundry that will be needed

all food cooked to a high standard, rooms very spacious & comfy beds, facilities spot on, kids love the swimming pool, location great, plenty to do outside the hotel aswel as inside the

very accommodating for both us and the bairn, beds extremely comfy, rooms tidy and loved the fact kids were aloud in the

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

an early morning bumming noise like laundry machinery.

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location was perfect for

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will definitely go again

too hot in the room and the laundry underneath us made a lot of noise during the night

they gave breakfast packs as they couldn't do cooked breakfast .

so it's hard to get kids washed without getting soaked yourself

be ideal if the restaurant next door was able to offer a separate continental breakfast rate

value for money, decent location, free parking, next to pub/restaurant, a gym and a retail park

there wasn’t breakfast included

the hotel accommodated early check in, had a great location, and had breakfast and other things available to acquire in it

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

it was very clean. they were able to accommodate our request for early check in.

bar staff amazing

i never found the gym ...does it exist

breakfast was brilliant

20percent off dinner was very nice and breakfast was fresh and tasty

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

very comfortable bed, free wifi, great location, close to the city centre

gym and pool facilities. staff extremely friendly and helpful.

great value and excellent room and breakfast

dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

lovely room and offered upgrade and early check in

reception (local lass libby) to bar staff and breakfast - all superb

kids swimming lessons going on in a pool that was already quite small

the 6 tray room service charge :

swimming pool facility was good but found it to be a bit small and busy but pool size was reduced due to a

spa facilities could do with a refurb, particularly the changing rooms

hotel has a great location with great views of the tyne and close to the vibrant key side bars and restaurants

hotel bar and restaurant was good as well

in normal rooms but can t complain because the coffee downstairs is fantastic and you can get room service anyway so that s just me being very fussy

wifi and tv were poor quality. not clear how to access radio.

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

breakfast and service

the immediate area was quiet but only a short walk to great bars and restaurants

wifi in the rooms was weak. no toiletries in the bathroom. just soap dispensers.

great breakfast options on the morning

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

nothing staff were perfect looked after our bags before early check in and were very friendly

view outside an rooms are all spacious, family rooms are great they section adults section off to kids with a section wall to your side of room with double bed side tables an tv an unit then other

parking / wifi poor

and 10) and me have spent 3 nights in this hotel

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

wifi registration was a little beat difficult.

had problems connecting to the wifi.

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

car park with 3 ev charging points easily accessible

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

service, after travelling all day we just wanted to shower & put on pjs but had to order from bar

bar menu limited, would have liked more choices

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

met my needs very helpful staff complimentary late check out

late check out was very welcome