were problems connecting to the wifi and i reported this via the app and a bloke came to sort it out within minutes

was really clean, staff were lovely and very helpful, room service was really good and was impressed with the quality of the

good location right next to the a1 m loads of parking and good facilities

i hadn’t realised that kids ate for free so that was a lovely surprise

the room was lovely mattress a bit hard for me and my partner but kids were fine with it personal preference

food was amazing. bed comfortable. spa was fine

enjoyed breakfast especially the poached eggs.very helpful staff.lovely setting

we were early so had a drink in the bar and were served by some very attentive and courteous staff

maybe needing a bit of an upgrade jacauzi wasn t very clean kids playing in pool being a bit of a pain no staff to control

was fantastic, wasn't expecting a suite, but the spa bath and 55 inch tv was a great surprise, would definitely recommend the hotel to anyone for

be ideal if the restaurant next door was able to offer a separate continental breakfast rate

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

location is convenient, but its against a abbandoned pub and opposite a gym

size room, bathroom clean, breakfast, we have lovely night and rest on a journey across england

great snacks and next to gym and near restaurants

close to millennium bridge so easy access to the quays relatively cheap ev charging overnight.

the location and the gym

size of the room was good, coffee and tea facilities were great, room service was prompt and good

value for money and quick and good room service for food

more variety in the menu room service poor shower tv remote control did not work

late check out at 12

room service food - had to wait 1 hour 20 mins for food

very clean and tidy , beds were very comfortable and room service was very good and all staff was very polite and

the room service was acceptable, but it could be better for a 4-star hotel

reliable wifi and well stocked bar would happily

i wish there were more options on the menu for room service.

swimming pool facility was good but found it to be a bit small and busy but pool size was reduced due to a

location, clean, friendly staff, gym and sauna

it was a faff having to get the hilton app to obtain free wifi

j_

very weak wifi

good wifi throughout

drinks i have bar expensive but to be expected.

room service could have been extended to a later hour. by 10pm, nothing was available!

bar wonderful, we didnt have breakfast

a cracking breakfast, staff very helpful

did not have breakfast , location could not be better

modern, new .. everything works , nice bar area, lovely service from staff

went out of their way to give us the early check in and late check out we required, they couldn't of done more to make our stay amazing

told no food and bar closed after 9.30 yet advertising 24 hour room service menu.

personal delivery of breakfast by one of the lovely team

station

than one cup, but milk for only one cup which then necessitates going down to reception or having room service bring more up to room

wifi a bit slow. no seeds at breakfast.

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

wifi and tv were poor quality. not clear how to access radio.

i also managed to make use of the gym which is small but fab

the location, the room, the attention to detail, the room service

gym

wifi: you must become a

well maintained, also it has plenty of private parking

beautiful room

food at the adjacent stables bar was great

wifi slow.

clean rooms great restaurant and bar facilities in the stables restaurant very good prices in the restaurant excellent breakfast and

great breakfast options on the morning

who runs the breakfast service at the hotel is excellent

breakfast and service

lovely breakfast, staff were all attentive throughout my stay. location was ideal.

wifi in the rooms was weak. no toiletries in the bathroom. just soap dispensers.

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

pool a bit small and there is no sauna although there is a steam room.

the gin bar provides food where we ate a few times

room comfortable bed very clean ideal location for the utilita arena yummy breakfast and added extra a pool steam room n jacuzzi what more could you want would highly

the wifi reception was not good at all in our room.

it’s very very clean every part of this hotel even my kids love it here

free wifi

room service was good and staff were pleasant and very helpful

but they make a good use of the space so we feel the room is spacious with a bunkbed that our kids love about it

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

the room was in a great location and very comfortable and clean. breakfast was lovely

we were also allowed an early check in

requested for an early check in as we were scheduled to arrive early

breakfast was excellent, plenty of choice, all fresh, room was spotless

in the room didn't work meaning we had to go to reception to speak with someone as we did want room service but had to sit in the bar with a big crowd of stags which was uncomfortable

for the first two nights and again in the mornings, there was a large group of foreign kids staying on the same level as us,but they they were running around and making a noise for at

had the king room and the late 2pm check out

we were given a late check out 2pm, so managed to visit the life centre too

the staff also allowed us for late check out

golf course in hotel grounds

the adjacen 9 hole golf course & driving range were a bonus

clean wifi good and quiet

we were in was very comfortable and impeccably prepared too, with easy access to the reception, bar and restaurants

area is well set out and the food was very nice good portion sizes nicely presented the bar / lounge area was comfortable to relax after a nice meal and a busy day we also liked the fact

centrally located, quiet room and excellent breakfast.

gym is annoying not being able to go right in and have to go to the desk first

we had no problems , we had early check in for an extra 20

the layout was spacious with plenty of space to sit and relax in the bar area

in staff, very unfriendly and not very helpful, we asked for an early check in when we were booking the rooms, which we didn't get and we had a 4 hour wait for the

pizza was only available on room service and wouldn t serve in the bar

wifi didn t always work

wifi did not allow me to connect to my vpn for work which made it difficult to get work done

i ordered a burger on room service and it was delicious

good choice of english and continental /gym facilites room service if required/seating spread

service, accommodation and delicious breakfast, surrounded by beautiful countryside

the wedding i attended was in the hot spot bar - loved the outside venue with heaters, blankets and hot water bottles

of free parking, clean room, comfortable bed

staff very friendly and courteous, breakfast first class, comfortable bed and upgraded room much appreciated

it was a nice touch giving us a welcome glass of champagne and cakes each, we had the option of breakfast being delivered to our room at no extra cost which we appreciated and was the best

location, decor, breakfast, quiet, clean

breakfast was nice, continental but catered to my gluten / dairy free needs so well ☺️ was nice

great breakfast

breakfast was amazing . the views are spectacular, and the room is beautifully put together.

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was really nice

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

our room was clean and comfortable and breakfast was fabulous

the breakfast is delicious

breakfast options were perfect

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

for wifi was initially wrong; advertised with capital letter, however this was changed immediately

were very friendly and helpful , lovely welcoming place to stay , beautiful reception area and bar

breakfast was very limited for kids

the wifi was not very good . the beds were not that comfortable although extremely clean.

the breakfast is great cooked to order staff so friendly and helpful

the deluxe room was very comfortable, the gym facilities were very good, and the breakfast was of a high standard

watching members twist about the kids having fun in the pool on the monday morning

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

location, food, excellent service, very clean late check out

compared to other golf and spa hotels it's in the right price range

excellent facilities: gym, spa, golf, restaurants

clean, lovely place, lovely staff and food and gym were class

in an immaculate air conditioned room huge comfy bed the bathroom was ausum, made full use of the pool and jacuzzi just chilled in the room after, had breakfast

the gym and pool were excellent, staff in the spa very helpful and pleasant

we got our breakfast at the hotel as well, and the food was made fresh and was delicious, as well as having a

staff is amazing and helpful, bar was closed but room service is still on even until late

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

breakfast was absolutely fantastic and the staff were so accommodating and

d quick)

the beds were comfortable and all laundry and towels were like new

breakfast was great, and the kids loved it

too hot in the room and the laundry underneath us made a lot of noise during the night

we loved our room and our breakfast

enough to move room , on the saturday night while mum’s and dads where getting drunk at the bar kids were running up and down the hall