you enter the site the car park on the left hand side was closed and the parking that was available was very cramped

the bar prices!!!

the gym seems to be closed at weekends which was a shame

i was appreciative of the gym and used that daily

both the bar lunch and breakfast were well cooked and presented

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

good location. lovely pub. bar staff friendly. food excellent.

everyone working in either the hotel or bar were lovely

) pleasant, quiet bar with original features, a traditional juke box and relaxed staff

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

ly a 2 'tray service' nice quite

everything lovely breakfast ,brilliant facilities included in price,sauna,jacuzzi,pool,steam room,gym, nice spa also,this pay and book separately but i had a massage and it was

good for business stay over , good wifi, good shower

loved the gym facilities too

wifi signal was poor and mobile phone signal too - but it's in the countryside !

location spa and gym

very quiet location with excellent bar and good menu

could not connect to the wifi on my iphone.it needs boosting.

and well stocked the pics are recent

+ location close to the m6 + clean + good wifi + free car parking on site

on site were super friendly and a delight - great parking facilities and super close to town

very large secure parking area on site

free parking , comfy bed for a nights sleep

and location worked for me, good beds, good wifi, shower and a good pub across the road

the very friendly staff, location and free parking.

and continental breakfast was excellent lots of choice nice pub/restaurant next door and ample parking

there's no room service which is okay - you can get food

everything was better than we actually expected .... room, bed, breakfast, bar and staff,

great bar area and seating for whatever you intend at the lobby i didn t do this but it looked lovely

frm receptionist to bar staff was excellent amazing customer services

very specific about what you'd like in what quantities)

nice bar and bar food

wifi could be better

10/10 breakfast

ample car parking

but the gym is nice

clean, good breakfast with gluten free option. polite and helpful staff.

the breakfast was good, there was quite a lot choose from. staff was helpful and friendly.

great friendly staff. good gym and pool and super location for haydock races.

hot water pressure and exceptional cleanliness highly recommended accomodation for families with kids

the bar prices were pretty high to be honest,

there s a bar and restaurant and the bar area is great for sitting in

felt all of the staff from receptionist, bar staff and cleaners, were absolutely lovely people, who made me feel so welcomed and happy

no lift, wifi not available for secure work connection

free wifi well sign posted in hotel menu ect scan codes

gym , pool and spa facilities

inconvenience when you pay this much for a room and need to be on time for business meetings and kids activities in the morning

wifi was good, staff were friendly, food was absolutely excellent

the bar had a dreadful atmosphere. the wifi isn't great.

it was full of kids bombing in the pool and a man on his smart phone, therefore spa area rules were not adhered to

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

lack of alcohol in the bar for cocktails, not alot of choice of cereal

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

good facilities like bar and

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

relaxed staff ud83eudef6ud83cudffc hotel always smells beautiful lovely rooms and spa amazing kids play area #bonus

the room was for 2 adults and 2 kids the sofa bed wasn't made and when i went to reception to ask them they said did i want it made

free parking and quiet

very clean, staff helpful and the pool was nice.

great breakfast with a good selection

drinks prices are quite high and room service costs are higher than previously.

free wifi was a little hit and miss sometimes, but on the whole it was good enough for general web

great location, beautiful property, amazing pool facilities

it was very kids friendly hotel

reception and bar staff

the rooms were beautiful and the spa bath was great. the staff were super friendly and helpful.

instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand so becareful

i booked into the fallen angel spa with my mum, we had the most amazing treatments and delicious afternoon tea

location and staff where very helpful even when they had to go to the other bar due to a small keg fault

felt welcomed, lots of room..staff was lovely and as a family. kids loves this.

the gym facilities were clean and modern

the gym was also amazing, loads of equipment choice and quite spacious

lovely room, lovely breakfast.

bouncy cumfy beds we got early check in at 12 which we asked for and late check out at1 cause we was getting married in the

of the drinks at the bar but always pricy in hotels

i ordered room service due to having to work, only for them to tell me they could not process card payments

the desert we ordered for room service

the breakfast was excellent, with many options.

gym, sauna, spa and facilities were good. beds were comfortable

paid for breakfast for the 5 days, which was fine on the 2nd last morning i arrived down at 9

and they forgot our room

we had a lovely meal and the bar was comfortable

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

when it was time to move out of function room we were shown a bar we could drink and chat in

sign in was good, room was good, bar area was comfortable

staff are great and attentive. great support on early check in. location is close to anfield

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

lovely bar and rooms were very clean and well maintained

room in a great location for the liverpool match and the bar staff and people in there were so welcoming, special mention to the cleaner she was lovely hope

being above the pub was a great experience and the staff in the bar were wonderful

large room, good size tv and good wifi

the wifi the staff were cheerful the space

haven't done anything to improve the wifi in the 3 months since i first stayed there

rooms as it was very icy walking through car park only complaint but we loved decor of lounge bar in

the lady at the bar last night was great

free late check out too

no cross trainer in the gym

free facilities include a fantastic pool table, a playstation 4 & a 24 hour gym

free wifi a little poor but not to bad

the flexible late check out, it was quiet and staff were friendly