sauna rooms, pool and hot tub was great and really relaxing

pool and bar and very helpful

tv and wifi were excellent

was wonderful except for the room service

the breakfast was excellent, with many options.

everything on the full english breakfast was good except for the tomato which was served cooked but cold

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

i booked into the fallen angel spa with my mum, we had the most amazing treatments and delicious afternoon tea

the place is beautiful lovely breakfast the room was

we also really enjoyed the on site bar and restaurant which offered amazing food and drinks

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

when it was time to move out of function room we were shown a bar we could drink and chat in

we had to leave early so missed breakfast, but the hosts made us a take out bag with croissants orange juice fruit which was really

and we always feel very welcome,food is amazing and the fact we can have breakfast in the bar area means our ageing dog can be with us,look forward to staying again soon

we paid for a gorgeous evening meal and a really nice breakfast

no telephone in room to contact reception, delay on room service once ordered lack of towels

breakfast is always nice, plenty to choose from and all in abundance. friendly staff.

ed 13) which spoilt our trip

room service was exceptional, especially the chicken wings

the wifi dropped out on several occasions, which was a pain, but not a major issue.

my kids had to sleep in the bigger bed

we had a view of the airport and kids loved watching the planes

service at the bar was very slow, not enough staff to cope with a busy time

kids in room above sounded like they were going to come through the ceiling, ramg reception when

early check in request was approved very quickly

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

were lots of kids there running around and doing gymnastics in the reception / sitting / eating area

comfortable bar area for evening drinks

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

nothing much but had gym

staff, lovely decor in the bar & reception area, and a lovely little terrace to sit out if you wanted to enjoy the sunshine

the lady at the bar last night was great

any bottled ales to improve the beer offer)

please improve the wifi..it is woeful..

haven't done anything to improve the wifi in the 3 months since i first stayed there

fantastic friendly staff really comfortable rooms and a very good breakfast.

the room was spacious,, the breakfast was superb and the staff were very friendly and helpful

room clean and comfy excellent breakfast

the excellent cooked breakfast and the helpfulness of the reception staff

needs free wifi as standard

gym facilities, food was delicious, very quick room service, bed was very comfortable and room was spacious

gym facilities were bijoux, but all that i needed

arrived at 1 and we couldn t book in till 3 the lady on reception said she would add us to the early check in in list as we explained we had an appointment at 3-30 in the city centre and would

had to request gym access

no towel heating rack.no welcome pack with wifi details.only two large towels.

the pub the people and the atmosphere and debbie behind the bar was amazing with helping us

the staff on the bar are so friendly, their hospitality is the best we’ve ever had

staff are great and attentive. great support on early check in. location is close to anfield

being above the pub was a great experience and the staff in the bar were wonderful

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

lovely room with spa bath , very clean

of the suite was fantastic and the jacuzzi spa bath was out of this world

loved the little kitchen area

was lovely, spa bath very relaxing

the big bed and spa bath

the location was great even let us av early check in

a swimming pool but that's not a complaint, it was beautiful

in was really late we had asked for an early check in but they couldn t accommodate this

a selection off cocktails drinks and light meals was tucked away for a bit of fun be it a game of pool watching the tv or catching up with friends for a chat

penthouse suite with complimentary items including late check out

great atmosphere in the bar and a perfect location

breakfast very good location great

my kids now want to 'live here'

bar in the hotel closed very early for a city centre hotel, we would have liked somewhere to get a

excellent location and breakfast staff very helpful

throughout the stay the staff were attentive advised about a late check out

lovely rooms & the room service was fab

breakfast was 1st class with a good choice both from the buffet and the

hotel as it was a short one night stay but next time i ll try the bar

a good selection for breakfast, served well, with good portion size

the new lady bar manager was a delight to talk to

location, breakfast and room service

didn't eat at the hotel or use wifi so can't give an opinion

debbie the receptionist was very very helpful , friendly and helped us for late check out cos we had stadium tour till 1245 then had to rush back to catch the train

gym was to small.

welcome drink a nice surprise comfortable bed late check out no problem

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we where offered a late check out free by andrew i think his name was

allowed early check in and great location

very friendly check in and bar staff. a wonderful hotel and we enjoyed our stay.

size room, very comfy bed, very clean room and bathroom, excellent room service and very friendly, helpful staff

my son used the gym and he loved it

liked the gym facility

ummm i wish the bar was larger.

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

the kitchen have full set

location was fantastic, beds were super comfortable kitchen well equipped and bathroom spotless

very comfortable bad. big room. good kitchen furniture

it is just that while we had kids our view was a gentleman's club and this was a little noisy at time

the fact that you could make food for kids rather than eating out all day

hotel in fantastic location, delicious cooked breakfast, gym and swimming pool were great

breakfast was great

it is very well located. good wifi, nice staff.

they do allow an early check in for 40 but can't guarantee a room

the gym and spa was great

stay, the restaurant looked lovely but we didn't use it, pool was clean just a shame about the extra cost to use it

everything was extra cost - parking/wifi/breakfast/swimming

great area, nice clean little gym

which is only 25 per hour to book and it doesn t need to be pre booked , they have a gym with 24hour access with your room key

ol, thermal bath, sauna and steam room) which were really nice and again super clean staff were

bit tight around the area off the breakfast but otherwise everything great thanks

early check in was not an option and they don't accept cash

a good variety of food for breakfast

friendly staff and a nice bar and restaurant

to the breakfast but not an issue as the breakfast was lovely, adding some more gin to the bar area and extra soft drinks for the non

street noise was significant. wifi was very slow - worst i had had on my trip

breakfast was well worth the money and so tasty

though that did cost 40)

the breakfast was not the best

we had a drink in the bar and we're served by liam, he is an exceptional bar man