sauna rooms, pool and hot tub was great and really relaxing

pool and bar and very helpful

tv and wifi were excellent

was wonderful except for the room service

the breakfast was excellent, with many options.

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

no pool

more information in the room about the spa times and for food etc

room service was exceptional, especially the chicken wings

room, lovely dining area and little activity packs for kids at breakfast to keep them

staff, lovely decor in the bar & reception area, and a lovely little terrace to sit out if you wanted to enjoy the sunshine

haven't done anything to improve the wifi in the 3 months since i first stayed there

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely stay

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (-)great place to stay great parking (+) free on site parking a huge bonus (+)passing through liverpool for one night so our objective was a convenient location and on-site parking (+) it has plenty of parking spaces (+)away from the busy part of liverpool. plenty of parking. lovely meals (+) the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (+) private safe parking was an added bonus (+) good private parking (+)parking. staff. area.

any bottled ales to improve the beer offer)

early check in request was approved very quickly

lots dog around ,dog in restaurant ,dog in the gym with kids

food menu limited with gluten free options other than breakfast

no room service.

kids in room above sounded like they were going to come through the ceiling, ramg reception when

this began with the staff in the main reception the bar and the restaurant they all were very kind and helpful making my stay perfect

and inaccurate info about early check not being available as all the rooms of my type were fully booked, when evidenced by

st not the service by the rude young female

room service was very limited and expensive but on a par with most hotels, so i didn't expect

was clean, quite and we felt very relaxed breakfast was beautiful and so was the room service

the bed was comfortable, temperature great, bathroom excellent with a huge jacuzzi spa bath

the big bed and spa bath

of the suite was fantastic and the jacuzzi spa bath was out of this world

bar served bottled lagers and various wines and spirits till late

spa bath was very nice

the bar downstairs had a lovely atmosphere and it's steps away from anfield

lovely bar and rooms were very clean and well maintained

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

the staff on the bar are so friendly, their hospitality is the best we’ve ever had

being above the pub was a great experience and the staff in the bar were wonderful

1 barman on in castaways on a very busy night

lovely reception staff. enjoyed the bar and the restaurant.

ahead of schedule due to flight changes, staff where able to accommodate with early check in which was fantastic

on arriving from glasgow we were given early access to our room and staff arranged a late check out for us due to reason for our visit

breakfast was excellent - the way to the center some minutes only the internet - wifi

room service and extra bits for the mini bar were available at an extra cost

heat in the gym was a staggering 32degrees on arrival in the mornings

even for a hotel the bar prices where very high

they accommodated an early check in and were really helpful with everything

early check in. staff were so professional and accommodating.

food. gym. bed and room very good.

they allowed us early check in as our room was ready

they let me have an early check in and late check out, as the room was empty

is great, very good breakfast and cute bar area and restaurant if you want to eat in the hotel

the gym was cool - looked like an underground night club

was cold and mattress too soft but thats personal preference, tried to check in a bit early was told nothing available but wasn't told i could've gone up to the bar to wait and they

amazing breakfast, very clean and helpful staff nothing was to much trouble

for that price and i wouldn t have had to give them a 50 deposit to order a salad from room

location. room service

my arrival, i requested late check out on my last day

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we where offered a late check out free by andrew i think his name was

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

in 414 which was lovely staff are super friendly, big shout out to antonia who was working the bar - great service really looked after me

customer service as we asked for early check in & they duly obliged

no pool available. we booked this hotel as it had a pool for the kids.

really nice, clean, and comfortable. good gym.

location, friendliness of staff, late check out.

kitchen equipment not enough for cooking food to my kids

for kids or family’s as local bars beside it and people were drunk shouting all night

got upgraded on check-in to a two-bed, two-bathroom, with a living room and kitchen area

nice beds and fully equipped kitchen

all facilities given in the kitchen and bathroom

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

lovely hotel and lovely staff, kids enjoyed the swimming pool. great location.

breakfast was great

liverpool centre hotel is a great hotel staff are really great and helpful the swimming pool is great to

perfect hotel for a family stay with the kids. pool was an added bonus.

it is very well located. good wifi, nice staff.

modern clean friendly staff late check out good breakfast

room service wasn t really available due to how busy it was however i can forgive that as it was

the room the wifi not good

staffs could be more attentive to the guests in the restaurant and also at the breakfast time

the wifi could have been better

the room service & breakfast was excellent & they allowed us a late check out without a great deal of

the room service & breakfast was excellent & they allowed us a late check out without a great deal of notice

bar open until 3am and had music on etc

reception staff made every effort for us to have an early check in as i was attending my sons wedding at 3pm

toilets in the bar area were not brilliant

hotel great location they gave us early check in time because we had arrived on an early morning

was very clean and the duty manager was nice enough to give us late check out

i asked for a late check out and was delighted that i was able to get this free of charge

om service), was bland and uncooked on one side

bar was affordable

everything was extra cost - parking/wifi/breakfast/swimming

the wifi was difficult to obtain.

in particular the spa manager who was on the desk when we paid was so lovely

could not order any gluten free room service as they don t cater for this

our room was not cleaned one day, during our stay. the wifi was very slow.

availability of late check out, spacious room, very safe area, taxi availability.

we were given a room upgrade and an early check in for us and our friends which was a lovely gesture and much appreciated

room service was excellent the staff were so friendly loved our stay thank you.

it's literally right next door to the cavern bar and steps from loads of live music venues, restaurants, shops and pubs

location - accommodating staff - facilitated early check-in and late check out - high specifications

liked the unusual reception arrangement with no fixed desk, the bar and restaurant the staff were all very friendly, attentive and helpful and we would definatly

a brilliant stay, staff very friendly, bar was good priced, the bed was comfy and the breakfast was lovely and fresh

the continental breakfast is lovely

continental breakfast was included and was lovely

a good variety of food for breakfast

gym is a little small

the hotel has a huge bar / restaurant area and has a good selection of cocktails and beers, but there are cheaper

first night the wifi didn't work. that's really the only thing that was suboptimal.

there was also the use of the excellent, well equipped gym and a guest laundry; which was great for us as we stayed for 17 nights

it had a nice dining/bar area and included an games area to keep the kids entertained which was a nice touch

bar is open until 04:00 am the breakfast is amazing hotel very clean and in a great location for

the staff were friendly and helpful and the bar area was very comfortable

lovely room with a great view, nice bar area. really good breakfast

breakfast was not very warm and tomatoes ran out so often

hotel,fantastic views ,good size room, nice cooked breakfast, friendly staff

location and staff where very helpful even when they had to go to the other bar due to a small keg fault

when we got settled i went down to talk to reception about the restaurant and the spa they mentioned on check in

enough we could only check in at 9pm ish because we have kids

with the problems this was an insult at 10pm still trying to find somewhere to stay with the kids

the place is beautiful lovely breakfast the room was

opposite the hotel was a wetherspoon restaurant which was great for breakfast and also served till 11pm at night

although, no dining room now for breakfast, but not a great problem with so many cafes nearby

st station easy walking distance to liverpool one, clean room friendly staff and lovely buffet breakfast

the wifi was a bit slow but really got no complaints at all

great hotel, staff really helpful, very central, wetherspoons accross the road for breakfast.