bed was comfortable slept well and the wifi was really good

didn't have breakfast but had room service for supper it was the best room service and fresh food ever

at lot but i thought this hotel was really good: staff very friendly and helpful, very good breakfast even though self service, good ingredients and well cooked, there is a gym with

in, car park free for guests , great room ,extremely comfy bed, awesome function room , top breakfast

the kids running riot up and down the corridors til midnight and before 7am

could be a long way from the main function areas wifi access was problematic on initial

they got couple of restaurants but i dont recomend anyone to eat there paid £40 for 2 adults 2 kids for breakfast, was nothing delicious , we was waiting for coffee to long, on the end they

rooms are good, wifi and breakfast are good

the spa and pool were excellent especially the infinity outside hot pool

room service was good. great staff. loved that you can use spa on check out date.

very good facilities - car parking easy, all staff polite and no hidden extras.

the breakfast was very tasty with good quality items

all met with our expectations, wish we had time to use the spa facility

reception and bar

well situation for our event which was a mile and half away - great room tasty food a good gym and lovely

the breakfast bar had a decent choice of gluten-free foods, which was a nice surprise

hotel needs to highlight that kids are up to 12 years as i had to pay extra thinking i had already booked & paid for the package

only booking last minute we couldn t get into the spa for treatments would make sure i booked in advance next time

stayed two nights, we absolutely enjoyed the spa and gym facilities

leisure facilities were great and the kids loved the

st remember to enter your car reg at one of the many screens in reception)

mpared to closer airport hotels

the playground outside was fun for the kids

staff were excellent, reception guy, lady on the bar at night, and any other staff member we had interaction with, were all really helpful, engaged

e) ev charge point, and the room we had, had two internal doors, so no sound from the corridor

well located and fantastic gym and pool

gym was so clean aswell

very comfortable. lovely big bath. great to have a gym and pool onsite

a lovely stay at the hotel and used the bar, gym and swimming which were excellent

we liked the location, spa & restaurant

parking and check in

clean hotel friendly staff quiet handy for local town no problem parking

location, large, free car park, free wifi, friendly staff and delicious food.

warren and his team in the restaurant and bar were absolutely amazing and made us feel so welcome

is no room service, which we would have definitely used

a great venue, nice gardens and ample parking

location parking facilities

clean, well maintained - good room service

phone in the room for room

to find, lovely gardens with lots of parking, beautiful building, great welcome with an upgrade, very comfortable room and lovely

loved all the facilities swimming gym and how comfortable the bed was and yeah overall great experience and

swimming pool & gym. restaurant and sports on tv

pool, sauna, steam room and gym were all fantastic

the pool and gym are busy but excellent too

gym and spa great

the breakfast is amazing and the staff even better

stayed in the week when there is only a continental breakfast available

room, staff, food and bar all fantastic

complimentary goodies in the mini bar and beautiful breakfast hamper with delicious pastries in the morning

breakfast was fantastic and if a high standard

staff are very friendly hotel spotless gym is small but good

requested an early check in as i was staying for a colleague's wedding being held nearby

comfy bed froendly staff great breakfast

however not to fault the staff, they accommodated us with late check out time to make up from the terrible sleep

excellent location with everything local and use of a gym 24/7 plus breakfast from 6.30

room service otherwise engaged with a separate function event

great location & good car parking

i brought my 2 children and they had such fun in the pool

room service was an issue as there was no answer when we called multiple times - could be due to

only complaint was that the wifi did not work with my macbook

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

and location worked for me, good beds, good wifi, shower and a good pub across the road

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

location right next to town center and parking

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

bar closed a little earlier than i had been told it would

some of the bar staff should learn to smile more

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

everyone working in either the hotel or bar were lovely

nice location. had gym and food was nice

clean, modern and good breakfast. bar area was smart too

breakfast was good comfy bed nice clean toilet it has a small gym as well i loved this place plus it is close to the nicest and biggest shopping centre ever

£50 refundable deposit and bar is a little lacking for drinks

the breakfast is the best i have had in this type of hotel chain

had to pay 3 extra for 2 of us to visit the gym whereas the website shows it included - gym and pool is always included in room rate

& i the lady on reception -

pool refurbished since last visit

location spa and gym

spa closed early

well laid out and bar and restaurant on site .

the welcome. the bar adjoining.

a drink at the bar they had 2bottles of cider for £5, i asked if i could buy 2 for the wife and leave one in the

were really really nice from the reception to bar staff to housekeeping

always staff are fantastic, from reception to all bar staff there great and go above and

bar was nice atmosphere and decorated for christmas

ist we were having breakfast

free high speed wifi

very comfy bed good shower amazing breakfast

breakfast was excellent and good selection

enjoyed the room, breakfast the view and the late check out made are stay so much more relaxed

the breakfast was amazing too

proximity to the lowry/theatre, view from room, breakfast catered for my gluten free diet.

bed and pillows were very very comfortable and the breakfast quite adequate

comfy bed, good breakfast, clean and cosy

water hall … good parking rooms good, clean and facilities good staff very friendly really good breakfast

from arrival to departure , staff on reception , bar , breakfast areas all very helpful and the room was very clean , tidy and fitted with all

breakfast was a little disappointing

my kids enjoyed alot

bar and restaurant were great and breakfast very very good

very central, excellent free parking for whole of our stay, late check out 11:30, amazing!

there is a small bar in the breakfast room / restaurant with picnic tables out in the garden

early and staff were great on reception, sorted an early check in with a walk in shower

-amazing and friendly staff -kids

bar and small eating area (breakfast choice of continental and full

early check in! lush decor and polite, friendly staff who were clearly mad fer it

location , walking distance to restaurants around the quays , nice staff , decent breakfast and bar , uber taxi service great for getting further

the whole hotel was stunning we also got an early check in which was

there is library space for you to study/work, gym room with free water bottles for working out, game/social space for you to chill with friends

small gym but had a good selection of free weight equipment and two treadmills

adjacent to m6. very comfortable accommodation, spa facilities and good restaurant.

access off the m6, great amount of easy parking, friendly and helpful reception

enjoyed our time in the gym and pool

clean and good facilities and bar staff were very friendly and helpful

the parking was limited as a result of the event.

be nice to have a small gym, running machine and bike

good breakfast buffet

gym closed still :-( but it’s a good gym and should be open soon.

bar staff werent happy that we want to order a drink 20 minutes before the bar officially closed

great choice for breakfast. value for money was excellent

room service was very quick when we ordered a snack late evening

staff were very helpful and friendly complimentary mini bar in room

plus there is no early check in so if you're early you can leave your luggage with them and go shopping at the

the lady who was on the bar and the reception on the night gave the best service i've ever had

the room service menu wasn t great. no deserts just panini

no menu / book for room service etc in room

pool is in use 5 a day if you dont mind lots of local school kids

full and kids also which isn t what you want in a spa

i'd say they need to add entertainment for the adults and a park for the kids and the games room needs to be open till at least 8

we then had to bring this up for then heaters to turn up in the room to warm the room up for the kids as well as ourselves

no tea-makings in room. but bottomless tea/coffee from bar machine for £3:50

room is clean and comfortable. cheap parking with ev charging. staff are friendly and helpful.

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

on site parking for £5/night with ev charging at 65p/kwh

was a games area for kids which kept them entertained

room service was amazing, the room wonderful and the bed almost too comfortable

room service menu did not have many vegetarian dishes. would have liked more choice.

wever superior) that has

is flourishing and the staff were exceptional on this visit- the concierge ; reception staff ; bar and restaurant staff and housekeeping

wifi sometimes not stable. parking is a bit small.

free wifi was poor as my signal wasn't strong enough.

also kids were very disappointed they could not go swimming at the bannatynes health club kids can only

i would prefer room service to be available later.

we had a lovely bar meal in the lounge, it was hot and fresh and reasonably priced

have been- glad we chose this one as it had heaps more character, lovely bar, and the option for room service which is always a plus

top breakfast, good location, great staff, good gym and pool

great experience amazing restaurant with the best breakfast ever according to my daughter the kids loved everything the swimming pool, the food and the staff that was really helpful facilities

location was great for us as we attended a wedding at haydock golf club

loved the fact they had a play area for kids

hot water pressure and exceptional cleanliness highly recommended accomodation for families with kids