breakfast was decent

guest laundry available.

location and gym

no breakfast right now because of the virus and no swimming pool.

breakfast wasnt that great :/

short drive to airport with their shuttle service

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

breakfast was awesome

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get you to the airport

breakfast was great and the kids enjoyed the pool.

the room was nice, the continental breakfast was good

love the continental breakfast!

cold water for breakfast tea two days in a row.

breakfast standard - nothing that was a stand out. temperatures and presentation fine.

i couldn’t do early check in, then the room i was placed had roaches ud83eudeb3 then they never cleaned my room

front desk gave wrong shuttle times

nice looking pool although no time to enjoy it lovely

com / the room service lady came in 8 am knocking on my door to ask if i am checking out

friendly and helpful people. the restaurant was very good. fitness center was good also.

jenny at the desk asked to speak english and i needed to spell the word pool

breakfast was amazing

clean, comfortable bed, late check out

my daughter flew in from orlando and the shuttle picked her up

breakfast was great, pool was nice, the room was perfect for what we needed

there was a full kitchen. very clean.

near airport with free breakfast and outdoor pool was open.

shuttle was on time and they all were very nice and professional

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

no free breakfast offered

the breakfast

speed checking in and early check in

the up to date amenities, the front desk lady was fantastic (we checked in at nite); the bar area and eating areas were very nice

the laundry room had 5 overflowing trashbags on the floor for 3 days

friendly & no extra pet fee

so my mom put down what she thought was carpet, fresh, end up being my scent beads for laundry

restaurant was closed, the bar was closed, the hallways were hot, and the ac in our room would not cool down

good gym. helpful staff.

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

complimentary coffee bar in the lobby would be nice

the bar and restaurant was closed (other than breakfast) so that was a little disappointing

close to airport and the treadmill and elliptical machines in the fitness room were top quality.

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in the

we were going to go swimming after dinner, but after getting the kids changed into their swimming suits we went down to the pool but it closes at 8pm that seems a

could not use pool. was under renovations.

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had to leave

shuttle service to the airport

there was no shampoo in the room, not enough towels and a used bar of soup in the tub

shuttle to hotel and back to airport excellent

pool had no sun shades for sun beds

clean and modern. provided a shuttle to the airport.

breakfast was nice but the waffle maker was a bit of a pain and didn’t work very well

the breakfast was great, had just what we needed

i loved the pool and the fitness center.

i didn’t have time to use the pool.

only thing i could say was that the pool was only open 11a-8pm

parking

we love the location and the ample parking available. breakfast was very good, coffee excellent.

clean updated/new. friendly people, love the shuttle

loved having the shuttle to the airport

breakfast was very good. overall cleanliness was excellent. staff were amazing.

the breakfast began earlier

breakfast was very minimal and just ok

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

bathroom needs cabinet. no breakfast

breakfast

location and free parking

no 24/7 airport shuttle as i was told when booking

pool looked gross and unkept

pool, newspaper, coffee

reception and shuttle bus drivera very friendly and helpful

the pool area is really nice the kids enjoyed it

great breakfast

it was better but the kids running through the halls were inevitable (unfortunately)

was good (didn't feel sketchy like some places closer to the french quarter) and they had a great breakfast selection available in the morning

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and screaming throughout the night

they were also able to accommodate my husband's early check in

nice neighborhood, friendly staff, and a good breakfast definitely are some of the key factors that i would consider for my next booking

very nice stay for the money. really no problems at all, would like to see a upgrade gym.

hotel has no extras like a gym or pool and parking lot is very small

pool; we had our kids and they were disappointed there was no pool

the breakfast.

breakfast was great, room was excellent and staff was friendly

nice breakfast. good beds.

yes everything is fine and i will be back love the pool

pool, staff and needs.

the breakfast was delicious

no elevator and breakfast wasn't much. we went to a gas station for that.

nice people, clean, nice breakfast, comfortable, debra got us a handicap room on the first

the free breakfast was exactly what we ordered, hot and delicious

ice maker broke down and guest laundry present but out of order

the pool

all of the unsupervised kids running through the halls.

pool view early mornings

the hotel was not fancy and full of amenities such as spa, gym, etc

gym didn't have free weights

thought the breakfast buffet would have been a little better

great location, newer very clean hotel, great breakfast options

breakfast lacked options, but was ok

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

the only issue was that the pool was not a heated pool.

thought we would have a variety of breakfast selections, but it was the same thing each of the 4days

room was large with a kitchenette

need laundry a bit more

no wine glasses in the kitchenette.

hotel amenities are great especially the happy hour and laundry facilities

there were no pool towels provided so we had to dry off after showers with wascloths

encountered noisy group of teenagers, pool water tracked into lobby & elevators

didn’t like that the bar closed at 10 and there was a 12

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

we were told the pool was available but was closed due to renovations

everything was awesome, and breakfast exellent

good location. for family with kids is a good option.

everything; especially the breakfast and the comfort of the bed

a larger garbage can and/or recycling bin in kitchen area

loved the kitchen in our room

even having two little kids us, some of the people are real a-holes

indoor and outdoor pool, indoor atrium to relax in with waterfalls and the very large rooms

noisy family underage kids in room unsupervised, reported to front desk

everything from a place to eat, gym, and even to get your hair did

wish the pool was open later, i'm a midnight swimmer

pool was under construction

the family enjoyed the pool and the beds are very comfy and staffs are great

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

excellent room, great views, clean, quiet and fantastic bar service.

they did have a restaurant and a snack corner, a pool, and gym area

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

arranged hotel shuttle to airport when they had not been running it due to covid 19

pool looked good, but weather was too cold

loved the breakfast! beds very comfortable, check in staff very friendly. thank you

only thing i’d have to say was when i went down for breakfast, i saw a waffle maker out but no mix

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

restrictions meant that the restaurant had a limited menu and the bar was closed

they had food and a bar staff was very very nice.

the hotel has a great bar and spirit selection

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

on check out there was a room service charge that i did not place

was no ice bucket in the room and you had to download the menu to order room service

had room service for the breakfast: poached eggs and they were very good

rench toast amazing), bar/lounge,

no microwave or fridge in room, but the room service food was excellent

breakfast included, high quality furniture, high quality but modest size fitness room, friendly staff

variety of equipment on the fitness facility and the friendly staff.

service was pleasant and my request for early check in was accommodated

breakfast was amazing

nice place to stay with easy excess, excellent breakfast and nice staff.

we arrived early, and asked if we could get the room before check in time

soap in the room ,towels wasn’t clean enough,breakfast wasn’t a breakfast,coffee pot wasn’t clean on the outside,coffee was cold ,pack of

the breakfast was nothing to write home to

there was no breakfast. all i seen that there was, was coffee. nice staff, though.

the breakfast was very adequate & had a variety of options

it was spotless, and the hot breakfast was fantastic.

the parking lot was well

and very courtesy always say good morning or good evening the breakfast was bad and we enjoy the pool

staff were really friendly, the facility is clean, they do room service every day, the breakfast was good

my kids loved the pool

the breakfast and staff was great

close to pool hall an easy to find at a good price.

only thing i didn't like was the pool wasn't open and that was one of the reasons for choosing this hotel

breakfast was a generic hotel breakfast

only thing that we didn’t like was the pool wasn’t open for the kids to swim they thought this was the worst trip

pool guests, rude

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

the swimming pool was good

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

there was no laundry

perfect location! breakfast was better than usual. linens were fabulous.

the breakfast, the street car out front, the secure free parking, and access to the gym

staff, comfortable and clean room, delicious warm breakfast, close to streetcar, perfect place to stay in new orleans

the breakfast every morning was great

i think they should have more options for breakfast buffet.

needed to borrow a phone charger and get late check out

love the style and the rooftop bar is beautiful

no on site gym.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

no room service

wasn't any biscuits and gravy for breakfast

they have a rooftop bar to die for

scenery and the rooftop is a unique experience where you can see all over the city, an excellent bar area

appreciated the breakfast

very slow internet without ability to buy faster bandwidth, small gym without e-bike

rooms were comfortable and the omelet bar breakfast was

kitchenette was very nice with island

gym

is clean, kitchenette in room, well laid out/designed

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

the pool and the food

kiddos wanted the pool but still not open even through website said open with appts

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

long wait time for elevators, air conditioner in room was not cold, was charged a $50 early check in fee (wasn't made aware of this fee when i called the day before to inquire about

the bar and kitchen were good and the pool is awesome

supervised kids - running around the whole pool area - even on the other side - not by the pool)

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

the bartender we met friday night was super sweet

gym was not operating and was one of the thing of because i choose it, and the price was the same

pool was open and empty

there is a outdoor pool and a nice breakfast room in the gardens

hotel is conveniently located on the st charles streetcar line & mr ed's oyster bar & fish house was excellent

wifi was a bit slow

the gym was dismally disappointing

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

also, i liked the bar they had in the hotel

a room service is not speak enghish

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

very nice hotel for the price, loved the bar and restaurant

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.