the parking was great the room service was great also swimming at the pool was very comfortable

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and screaming throughout the night

great breakfast

margie was an absolute delight and breakfast was good as well

my kids loved the chocolate batter for the waffle iron

no breakfast. location. very good location.

breakfast was very minimal and just ok

the breakfast began earlier

breakfast

8:45 am, the continental breakfast bar was unattended and forgotten

great breakfast, friendly staff

breakfast and breakfast staff very sweet and kind.

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

the free breakfast was exactly what we ordered, hot and delicious

no elevator and breakfast wasn't much. we went to a gas station for that.

our room was large and comfortable, and the use of a diy laundry was much appreciated

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

room size and amenities(pool, food, gym)

the kids loved the heated pool!

allowed early check in to room to begin prepping for procedure

the breakfast.

breakfast was great.

breakfast could have had a few more options.

the pool was closed till memorial day

the swimming pool got packed one of the days we were there and it wasn't people staying at the hotel

breakfast was good if you like continental

breakfast ended to early

kids liked the waffle maker.

the staff was very friendly and accommodating when it came to early check in

this hotel offers complimentary breakfast

com / the room service lady came in 8 am knocking on my door to ask if i am checking out

i love the breakfast, the staff, and the updated rooms. also, the shuttle is always fast.

pool not clean

friendly and professional bar staff, especially darrin and the restaurant manager helped make the end of a long day moving

that it was no microwave in the room i had little kids who needed their food warmed up

restaurant bar was wonderful so you didn't have to leave site for dinner and drinks

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

nice hotel great bar and food. staff was great.

so was the pool and the staff didn't receive my comfermation number from booking

the pool was closed the bathroom ceiling had a leak and no free breakfast.

a larger garbage can and/or recycling bin in kitchen area

good location. for family with kids is a good option.

staff nice location clean quite large rooms very nice breakfast free parking happy hours in the evening for free to enjoy your drink and

the front desk and kitchen staff were cordial.

everything was awesome, and breakfast exellent

superb private balcony view of pool and i 10

was hot as hell in the day and night did not have any other room left until my 3rd night my kids was dripping in sweat my kids said we should sleep in the

the gym was perfect for keeping my 17 yr old and husband busy when they started to get cabin fever lol

so my kids, all 5 and under, after midnight, all had to wait in the hallway with my husband for over 30

clean, quite, pool, gym, nice restaurant walking distance, what more to ask for and great rates.

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

friendly staff and the on site bar was neat

excellent room, great views, clean, quiet and fantastic bar service.

breakfast options

the only issue was that the pool was not a heated pool.

thought the breakfast buffet would have been a little better

no breakfast even though it’s included in the rate.. i guess covid

no flavored coffee creamer with breakfast

that the pool was not open your need to update your website

restaurant and bar close too early

the bar was closed on a saturday night

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or microwave

they have a fitness center available on the 5th floor with all working equipment

hotel amenities are great especially the happy hour and laundry facilities

liked that it was clean the rooms were nice and spacious it's served a very nice breakfast and a light

bigger garbage cans. especially since there is a kitchenette, the garbage cans were too small.

i liked the fact that there was a gym, and the location and they allowed pets

during breakfast, a staff member namedtracey was always so kind & friendly to our family.

breakfast was only being served after 7am, the sign said 5-9

the breakfast selection could have been better. maybe over sausages or bacon.

friendly & no extra pet fee

everything . the pool the room. the free breakfast. the workout room. and the restaurant

liked the customer service and the accommodations for early check in

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had to leave

could not use pool. was under renovations.

staff was friendly and allowed early check

manager about the group that came in to the pool that was blaring loud cussing music (i had small kids with me) all were also drinking, and dancing very nasty on each

disappointing fitness center

spacious rooms. great pool.

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

staff was great - from the reception to the bar to the night shift person who organized a hair dryer for me to the breakfast staff and the

to airport; nice having the restaurant in lobby due to bad weather, easy to use the shuttle to the airport, comfortable and quiet room with a great bed

the pool area was beautiful and parking was easy

free airport shuttle and shuttle to downtown new orleans

the hotel was very clean and the breakfast was great

no shuttle from airport and not close to any hotel that is open at night.

convience to the airport, on time shuttle

only thing i’d have to say was when i went down for breakfast, i saw a waffle maker out but no mix

the shuttle to the airport and also to drop off my rental car

clean, shuttle to and from airport, check in and check out fast. fantastic staff.

the bar was closed

it was also very clean and i also enjoyed the gym

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

breakfast, and the gym was closed due to covid

near airport with free breakfast and outdoor pool was open.

the hotel having a shuttle service that was able to take us to the airport

and the door by the pool is always propped open

didn't particularly appreciate that the shuttle was not working as this is the reason why i chose the hotel along with reviews read

clean comfortable rooms and a nice complimentary breakfast

we took the free shuttle to the airport in the morning

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared by staff

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

short drive to airport with their shuttle service

the location is near the airport. the shuttle. the rooms are very spacious. i loved the hotel

breakfast, but i don’t like any hotel breakfast.

the free shuttle service to airport was very convenient and the complimentary breakfast selections were the

full kitchen and large refrigerator in room

always friendly, love the shuttle service driver was excellent

the staff was very friendly the breakfast was good and the place was clean

i will definitely book again, probably next month when they are suppose to start breakfast again

breakfast was adequate for travelers lots of parking

breakfast was decent

no breakfast right now because of the virus and no swimming pool.

check in was late, and shuttle bus was not working should have said this at booking.

property was clean, the breakfast was good, friendly staff and 5 minutes from the airport!

clean, and breakfast, staff very friendly

it was a small intimate property no paid parking

shuttle service operators were great

free parking, free breakfast, easy drive to downtown new orleans, friendly staff

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very satisfying

missed breakfast

the pool wasn’t open

for an included continental breakfast,this went above expectations with real meat and eggs

rench toast amazing), bar/lounge,

on check out there was a room service charge that i did not place

early check in availability

was no ice bucket in the room and you had to download the menu to order room service

housekeeping everyday, room service option, restaurant for breakfast and dinner

the pool was nice and lit up

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

i also like the swimming pool which was decent heights to go swimming in

nice pool area

winter couldn't swim in pretty pool.

kids loved the pool and i loved the location

the pool was horrible, just too small

we enjoyed the pool

perfect location! breakfast was better than usual. linens were fabulous.

i think they should have more options for breakfast buffet.

parking for airport

convient location. parking was free & there were plenty of spaces available.

laundry was free if you brought your own detergent the shuttle was convenient

no 24/7 airport shuttle as i was told when booking

the swimming pool is great.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

we also really appreciated the availability of a voucher for the gym next door

no on site gym.

noisy air condition, location too far away from cbd, no gym

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

gyms on two different floors definitely could have been maximised - would have liked some more

the french quarter, next to the conference hotel (hyatt regency) but with better rooms with full kitchen and

gym

breakfast could have been a little better but it wasn't terrible.

the gym was a bit underwhelming.

pool and staff were great

rooftop gym and pool was a plus

rooftop gym and pool was a plus

the gym was not open 24/7 as advertised...

the early check in thanks to hotel employee at the desk (that was his name), spotlessly clean, bed

was no breakfast or room service

wasn't any biscuits and gravy for breakfast

breakfast was delicious, every morning had a full spread

the location was good. services very good. meals served at breakfast was a high plus.

rooftop bar was amazing, with the view being spectacular

things i didn't have in the room were given when i asked and most of all my kids loved how the pool lit up into different colors

hotel is conveniently located on the st charles streetcar line & mr ed's oyster bar & fish house was excellent

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that s true in the other rooms

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door to access our room at all

love the courtyards, the gorgeous architecture, the comfy rooms and the pool/jacuzzi + kittens!

restaurant had free kids meals

the laundry works on a coin system

i loved the hotel! the gym was big and clean! it's was in a good location!

asked for early check in, city view

the small bar area to watch the collage game, but the hotel is under renovation.

i didn’t like that the rooftop and gym was closed

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

room service was fast, room was clean

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

very nice hotel for the price, loved the bar and restaurant

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

breakfast and gym.

was yummy and the kitchen staff were very diligent and worked extremely hard

great hotel, breakfast, and such wonderful staff

didn't like how the staff for the breakfast kitchen area whatched you all why u hot your food and she wasn't really polite to staff she didn't

i like the room, breakfast and gym overall.

when help was needed or the above above concerns addressed (it was apparent they were just kids who made phone calls and nothing else

no microwave no iron no complimentary breakfast

it was my husband and i and our 3 kids but there were only towels for 2 guests

no boxing (sports) at bar no live music

the comfort, friendly staff, and breakfast.