everything was great but pool was still out of commission

free parking, free breakfast, easy drive to downtown new orleans, friendly staff

for an included continental breakfast,this went above expectations with real meat and eggs

free breakfast

missed breakfast

the free breakfast was exactly what we ordered, hot and delicious

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

excellent breakfast, quiet room, easy to get to everything we wanted to see

laundry of the sheets need to improve, sheets did not smell fresh...!!!

only thing that bummed me out, was not being able to use the pool

staff, comfortable and clean room, delicious warm breakfast, close to streetcar, perfect place to stay in new orleans

didn't have a gym and didn't serve alcohol

comfortable bed, bathroom nice and clean pretty interior, cute pool, complimentary

pool was small but perfect for rinsing off the humidity

breakfast, trolley was across the street

and we loved the gym, had fun working out

they serve one of yhe best breakfast i've had at an hampton.

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

the clean rooms, it's large size, and hot breakfast.

sadly, due to covid19 breakfast wasn't the best.

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

no on site gym.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

we also really appreciated the availability of a voucher for the gym next door

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

are coffee

i enjoyed the hotel restaurant/room service, it is pricey but worth it

we loved the location, the pool was perfect

didn t get room service as much as we would have liked, and when asking the ladies they told us they were done

like everything except wifi is very slow.

i love this hotel, good breakfast and great staff

very clean, we had all the channels on the tv to watch, they provided us with a breakfast buffet

excellent hot fresh breakfast

breakfast was great

i didn't wake up in time enough to eat breakfast.

it was mostly clean, there was a gym. breakfast was ok.

hotel has good rates, nice staff, a pool and hot tub to both cool off and relax in, a bar and gym to wind down and pump up, and an amazing breakfast that is complimentary

the breakfast was better than i expected and was great

yes hope the bar open next time

the other guest staying above me was having a party late and my kids couldn’t sleep

no pool accessibility yet. jeje

coins at laundry room

went down to purchase some food from the bar area, and there were flies everywhere all over the food that was on display

i also loved that the rooms were spacious and that the pool and gym areas were really nice

have preferred breakfast bar included in the price

breakfast wasn't all that. coffee was good. and the raisin bran.

the room was nicely appointed, the breakfast was good, the staff was very friendly.

no bar or restaurant attached to hotel and no eggs or meat at breakfast- just carbs!

no restaurant or bar in lobby

i didn’t have time to try breakfast

everything was excellent, except for the chinese restaurant that you have next to your casino, their food was not great at all (1 star rating) other than that your casino, our stay, the

needs a cover on the walkway to casino

very clean no disturbing i will highly recommend my friends and family even though the bar at the casino close really early i couldn't get a drink i got lost trying to find a gas station but after

you had to go to the casino, which was full of smoke

casino only had 1 restaurant available

internet was reliable, but you have to obtain membership before getting complimentary wifi

the first day we had to ask multiple times about the room service and they did not answer the receptionist calls when we called multiple times from

the cycling machine in the gym was broken and unrepairable for the duration of my stay

the hotel first promised an early check in but it was not honored and i had to wait for 4 hours until their official check in

didn't like having to request room service

nice hotel, great breakfast. very clean and quiet at night.

so i didn't have to worry about the first meal ( getting dressed early to go out with 2 small kids)

15 people in our group,7 rooms, we were all extremely happy with the ease of check-in and the bar was a plus

breakfast was surprisingly good and a good value

clean room and nice gym.

suites with well equipped kitchen

people smoking near the doors of the breakfast and gym rooms.

location, clean rooms reception people are very friendly and helpful there is a self laundry

nice pool for those hot nola summer days too

have been a little cleaner in halls and elevators house keeping left backs of laundry and trash in

we requested a early check in for the game but they were unable to fulfill it.

being charged for early check in when our room was ready

loved the gym and the city views

the early check in thanks to hotel employee at the desk (that was his name), spotlessly clean, bed

they also had an early check in available

no resturant no room service no movies to rent on pay perview

breakfast was adequate and abundant, dinning area was large and spacious and clean

the only thing is the pool is rather small but nothing to really complain about

however, it was perfect for my young kids and amazing after the sun went down and right before bed

the pool was a great surprise, made our summer trip even better

this hotel offers a complimentary, continental breakfast that exceeds expectations

well the breakfast was good but when bacon was served it had no taste but good overall

at any rate, they didn't replace the full set of towels, and as a result, i had to go to the gym to retrieve 3 mid size towels in there to use as a complete towel

service, room, view, and breakfast.

breakfast was excellent

free wifi, had to pay to park at hotel, no fridge in rooms

bed, cleanliness of room, quiet floor. fitness center was great.

the hotel staff was very friendly and the wifi was fast.

charged for wifi

room service food was not good. but the service was excellent!

other amazing little touches were the beautiful speakeasy bar only available to guests, a gorgeous wine and cheese spread in the evening, and delicious

moreover, the breakfast experience at the blue room was marvelous

the hotel bar is simply amazing, the decor, drinks, food and ambiance are very unique and hotel guests have a

deco, friendly staff

breakfast was perfect! we were welcomed to stay and lounge after even after it was closed

the pool, bar, fitness gym, valet parking, room and dining area.

the hotel, staff, restaurant, pool and spa .

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

nice location to stay with kids everyone was so kind!

they allowed us a late check out and also stored our luggage after for the day for our evening flight

that they dont have room service/house services.

cleaning lady went above & beyond to make sure we were accommodated with bedding for the kids ,towels & xtra cleaning of the bathroom floor as it looked uncleansed , but it was only

i have kids who made it dirty again and fast food bags and chargers were thrown on floors in the front

i chose to stay far off bourbon to avoid this as we have 3 kids and i m a light sleeper

limited food options in room service menu although the breakfast options that comes complimentary with the room is great

the bar is a fun meeting place and the staff is so friendly and helpful

advertised the rooftop pool and when we arrived they told us the recent hurricane ida caused a problem with the pool

hotel and absolutely amazing staff all around - including the bartender and front desk help

we got in earlier than expected and allowed us early check in and late check out

the hotel employee allowed a very early check in

no room service at restaurant downstairs.

room service at all because of covid we were told so room wasn't cleaned the entire week we were

bar area seemed to have some gnats

only bad thing is the room want ready until 2 hours after check in time, and i requested an early check in

room service not so good

also the gym has no free weights

didn t get a chance to use the gym but i think i would have been more inclined to if the gym had more equipment options

shower. bar tender girl

i liked the breakfast. it was a very comfortable room. everyone greeted me.

fridge, no free breakfast, non refundable per deposit if it's non refundable just call it a

our room was large and comfortable, and the use of a diy laundry was much appreciated

indoor and outdoor pool, indoor atrium to relax in with waterfalls and the very large rooms

no food available after 4 or 5 pm no early check in..

lovely staff, great gym and really nice room

kids running in the halls, noisy, small bathroom, thermostat

i liked that there was a full service bar as well

the room was well designed, the location is great, and the gym was nice.

room service was prompt and delicious

pricy room service and bar

the hotel is pet friendly with one time pet fee of $50

hotel at night, the area was close to a park that had a lot of beggars that would approach your kids

  i would also recommend a microwave in the kitchen area as the “hot food” was always cold

accommodation one that would make me book this place every time i visit new orleans also the gym ac was broken other than that the place was great

the mask wearing and no gym, no pool, and no ice

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn’t any issues

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

i had requested an early check in because i got to holiday inn at about noon

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

convenient guest laundry room (not free $2 per load)

we were on the floor with banquet and kids were running and screaming down thw halls

bar didn't serve hot drinks nor food after a certain time

great location, nice rooms, great gym & staff

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which meant their beds were not ready

can't see why they couldn't use room service

the rooftop pool and bar

what i really like is that they have room service, u can order food to the room

breakfast was excellent, very fresh and delicious

selected this hotel for the pet friendly and parking included in my package

felt very secure kids loved the pool comfortable beds clean room

pet fee and several homeless sleeping each night in alley and nearby park

the restaurant was closed and the room service was awful

friendly, helpful staff. great gym.

a restaurant that's housed in the same building that serves the hotel's guests, but there is no bar in the hotel

room service didn t start until 7 am and we had an early morning

no hotel bar and pool in basement

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

breakfast offered daily was very good

breakfast friendly staff just what we needed to start our day

young man during breakfast was the best, had dreads can’t remember his name, look forward to coming

dirt on all of the woodwork (closet doors), small hair pins in the closet (choke hazard for kids) and the fridge had food/drink stains

great location for walking to aquarium, insectarium, outlet mall, and casino.

was a tad awkward that our room was in a separate building from the check in desk and bar but not a big deal or hassle

great in house bar and restaurant

i only got room service on saturday and been there since thursday had to sleep on same sheets and use same

staff was great. i met marshall faulk at the bar downstairs. the location was great.

wish the bar would have been open a little longer

no pet fee, staff was very nice

minutes from bourbon street, canal street and the casino

beds were amazing...location was great...my kids loved the pool table and pool.

staff, clean and comfortable room, loved the pool and fitness center, close to bourbon st and other

the pool , how nice & fancy the room was , the view was amazing. the bar was also nice !

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could care less

wifi and tv not working.

the have a laundry room that was available for guests

the wifi didnt work

the bed was super comfortable, wifi connection was fast and steady, amenities were sufficient and on the whole it was a great stay

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp out

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

very nice hotel for the price, loved the bar and restaurant

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

the bar well equiped

view from my room on higher floor, gym, pool, location, how quiet rooms were

very good gym facilities

shout out to the amazing & friendly bar staff also

the lobby area is very inviting and has a few board games for those with kids

hotel was centrally located near the casino

there s no room service

it states 24 hour room service &bathrobes

fitness center is amazing

parking payment based on casino play a little confusing. wish you had a pool or access too.

all of it !!! location to casino since i travel alone.

excellent breakfast with long hours so we didn’t need to get up

the breakfast was amazing

i like location!! need bacon or sausage for the nice breakfast.. thank you

the breakfast was minimal and not what was expected

walking distance to the french quarter. clean, nice continental breakfast.

peleton bike in the gym didn t work the whole time we stayed there and my card has been overcharged by about $120- i

the dining room service was lacking personality and efficiency.

unfortunately we could not enjoy the bar and restaurant due to covid, but hope to un the future

nice little gym

almost everything. room design, cleanliness, charm, staff courtesy, wifi quality, location.