the breakfast began earlier

did eat breakfast location cool i like it

bathroom needs cabinet. no breakfast

breakfast was very minimal and just ok

8:45 am, the continental breakfast bar was unattended and forgotten

no meat for breakfast, need to clean the ice machine

would like to see more breakfast varieties and i would like to have known about the rewards program at the beginning of my

gave us extra towels, clean rooms, good shower pressure, typical continental breakfast

the breakfast.

add biscuit and salchichas to the breakfast

curtious staff, free breakfast, room was nice, coffee in room

just the gym needs an upgrade.

there were kids running up and down the hall playing until the staff told them they had four complaints they

breakfast to go option. and location. staff was great and helpful

kids liked the waffle maker.

there were a lot of kids running around making noise late into the evening.

the breakfast was very good with many options and an extensive eating area

pass to gym next door was wonderful sauma pool equipment

the location & the free breakfast.

the breakfast was everything

gym didn't have free weights

the pool

there where a lot of kids out playing around the smoke

in the double room the kids liked their room

the hotel was not fancy and full of amenities such as spa, gym, etc

no flavored coffee creamer with breakfast

no breakfast even though it’s included in the rate.. i guess covid

spacious, free breakfast, free parking, not crowded, location convenient for food and shopping

the pool is covered so no sun while swimming

breakfast options

room was perfect, shower was spacious, kitchen in the room was a little crammed but we made it work

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

hotel amenities are great especially the happy hour and laundry facilities

i had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast selection being limited

the breakfast was delicious

the pool was closed the bathroom ceiling had a leak and no free breakfast.

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

so was the pool and the staff didn't receive my comfermation number from booking

advertised pool table never saw one the elevators are very

loved the fact they had a laundry room

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

quiet, loved the kitchen would stay again

our hotel offered a hot breakfast until 10 am which was convenient for us with our two small children

a larger garbage can and/or recycling bin in kitchen area

rented the two bedroom it was nice and spacious and the pool was close and the breakfast was

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

friendly staff and the on site bar was neat

the family enjoyed the pool and the beds are very comfy and staffs are great

the sitting area near the pool.

they did have a restaurant and a snack corner, a pool, and gym area

the bar was closed on a saturday night

they have a fitness center available on the 5th floor with all working equipment

staff was very nice at reception and bar areas. rooms were clean

room stunk. carpet filthy. pool not available for use.

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

pool was very cold

convience to the airport, on time shuttle

the hospitality: a kind guy at checkin, the fluffy towels and the very good breakfast

the location, the cleanest, hospitality and staff. of course breakfast was awesome

no shuttle from airport and not close to any hotel that is open at night.

kids running in the hall late at night.

the facilities are very nice - our kids loved playing near the fountain

like the size of the room, the kitchen facility, parking and especially the fully equipped gym

even having two little kids us, some of the people are real a-holes

there is a guest laundry, it was $1

room service and the restaurant and bar had very limited hours

early check in availability

on check out there was a room service charge that i did not place

no microwave or fridge in room, but the room service food was excellent

being able to order room service.

have attempted to use the fitness room during several visits and unfortunately some of the machines due not function

needed an early check in and they got us in a room when we arrived

manager about the group that came in to the pool that was blaring loud cussing music (i had small kids with me) all were also drinking, and dancing very nasty on each

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had to leave

no access to pool and no airport shuttle

the pool outside was closed which unfortunately was not a too good of an experience.

beds were comfortable and breakfast was delicious!

speed checking in and early check in

tv waa the most up to date thing in the entire hotel and late check out time of 1pm was nice and unexpected compared to most hotels i've stayed at

motel had a laundry room that was the only positive about itthe staff was very rude they yelled at my husband

spacious rooms. great pool.

free airport shuttle

chocolate chip cookie on arrival and 24 hour shuttle to airport

pool.

no indoor pool

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

the bar and restaurant was closed (other than breakfast) so that was a little disappointing

bar had short days/hours

bar , odor in lobby

shuttle was very helpful

parking

we love the location and the ample parking available. breakfast was very good, coffee excellent.

to the airport with shuttle service

great hot breakfast

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

didn't particularly appreciate that the shuttle was not working as this is the reason why i chose the hotel along with reviews read

in late and have to leave so early next day, that couldn't experience everything such restaurant, gym, business center, etc

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

gym was a little small: two running machine, a cross training and a multi-purpose weight machine

the pool was enjoyable

front desk gave wrong shuttle times

too many kids running around unsupervised but there was a pageant going on at the time

friendly and helpful people. the restaurant was very good. fitness center was good also.

it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service

shuttle to airport might be little out of time

love everything about this location from the room, breakfast, workers, pool, etc

clean, comfortable bed, late check out

the pool was nice as well

always friendly, love the shuttle service driver was excellent

property was clean and the employees were nice, the breakfast had a nice selection to choose from

called before booking and before check in to verify the pool is open as advertised and was told it was

lady driving the shuttle didn't help me put my luggage in the van or take them out ud83eudee4 the service could have

no early morning airport shuttle. hallways and baths need updating.

reception and shuttle bus drivera very friendly and helpful

would have liked a better view than a giant parking lot.

nice pool area

winter couldn't swim in pretty pool.

courtyard, pool, quiet ...loved the decor in the lobby

the swimming pool was good

new with excellent facilities, especially the swimming pool area and the memory foam

reception, long term parking for a reasonable rate, 24 hour shuttle service to the

the lady who did breakfast as well as every front desk attendant we encountered

staff very friendly and welcoming. kitchen lady a little strict.

i asked her about getting him shuttle from the airport to the hotel

went to use the gym and it wad iut of order

nice people, clean, nice breakfast, comfortable, debra got us a handicap room on the first

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

no elevator and breakfast wasn't much. we went to a gas station for that.

improve the laundry sheets did not smell fresh!!!

pool is a bit of a joke, very tiny and in the middle of the parking lot ( behind a fence) carpet in

extremely clean room. breakfast included. easily accessible.

breakfast was adequate for travelers lots of parking

location and gym

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid-19 procedures but the breakfast was still

no but i suggest better breakfast.

perfect location! breakfast was better than usual. linens were fabulous.

no gym access during covid times :(

didn't have a gym and didn't serve alcohol

location! and a sweet little pool to cool off in the afternoon.

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

because of the covid-19 there was no breakfast.

the kitchenette was sufficient for all of our needs

super comfy beds, modern bathroom and love the kitchenets in each room perfect for families.

scenery and the rooftop is a unique experience where you can see all over the city, an excellent bar area

the friendliness of the staff and the breakfast

good having a laundry facility on site

only negative that i have is that the bar didn't have a happy hour on friday, the one day most people are looking forward to a relaxing

the breakfast has some issues the laundry was not working as it should

gyms on two different floors definitely could have been maximised - would have liked some more

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room equipment broken

the comfort, friendly staff, and breakfast.

any hotel worth staying at esp with kids has access go pool/ jacuzzi

friendly staff, bag room, early check in, beautiful place to stay

be back and i called some friends and they will be checking in soon can't wait til the oyster bar

the early check in was great

rooftop gym and pool was a plus

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

were not given the room we requested because it was not ready when we arrived for early check in

the gym was great and so were the housekeepers

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

i had requested an early check in because i got to holiday inn at about noon

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

convenient guest laundry room (not free $2 per load)

we were on the floor with banquet and kids were running and screaming down thw halls

a room service is not speak enghish

the bar well equiped

chose canopy because i enjoy having a restaurant and bar on site

very nice hotel for the price, loved the bar and restaurant

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

i didn’t like that the rooftop and gym was closed

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

great hotel, breakfast, and such wonderful staff

coin laundry

pool and laundry room could’ve been better

accommodation one that would make me book this place every time i visit new orleans also the gym ac was broken other than that the place was great

was yummy and the kitchen staff were very diligent and worked extremely hard

was decorated beautifully, the room was comfortable with quality sheets and products and mini bar stocked with top shelf drinks

the coffee in the coffee bar was expensive, and there was none in the room.

we didn't have time to enjoy the pool but im sure it was lovely

they did allow us to get ready in the spa and hold our bags and gave us free drinks

also- the late night room service menus- get the ham and brie sandwich

also, there were tons of kids running around at the rooftop bar area

room service every other day

bar didn't serve hot drinks nor food after a certain time

in addition, i also liked the fact that the pool bar was open till late

website was out of date and prices in the upstairs bar did not reflect the web page

allow pets and they do not charge a pet fee

staff, clean and comfortable room, loved the pool and fitness center, close to bourbon st and other

pool and gym as

the pool the gym the atmoaphere the location

staff, no pet fee, great location, comfortable and large room

location was great for activities, the trolley, food and casino

the gym had the same trash on the floor for the two

if you play at harrah's casino for an hour,you'll get free parking for 24 hrs i believe

room service wasn t available.

from the front desk to the room service staff and housekeeping

not enough vegetarian fare. pool hours can be longer.

clean well equipped room, huge bathroom comfortable bed jazz bar was really

as goes with the pool too

entertainment at jazz bar excellent

pool was a little small but still very nice and it also had a whirlpool .

and the room service was bomb

i didn't expect to have to pay the first night it also takes 3-5 days to get refunded the gym wasn't always accessible the first room we stayed in the bathroom door was off it's hinges the

gym/exercise center was well-appointed and the equipment was all functional

the pool and gym closed way too early

the furniture were a bit used and the floor had stains. the room service was a bit expensive.