the breakfast options.

i couldn’t do early check in, then the room i was placed had roaches ud83eudeb3 then they never cleaned my room

cold water for breakfast tea two days in a row.

breakfast, all carbs; exersize equipment in need of repair

breakfast great staff clean room very quiet location beautiful view of the river walk and

breakfast selection

room was beautiful and the pool was nice and cleanud83dude07 and the lady at the front desk was extremely nice

the front desk clerk, the breakfast , the location to our family in des allemands..

pool & pool area were always kept so clean

the pool

breakfast wasnt that great :/

extremely clean room. breakfast included. easily accessible.

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid-19 procedures but the breakfast was still

breakfast was decent

breakfast was adequate for travelers lots of parking

they breakfast was hot food fresh pancakes sausage eggs bacon and of course cereals and milk

staff very friendly and welcoming. kitchen lady a little strict.

gym facilities can improve. the breakfast is just disgusting, seriously.

and the continental breakfast was amazing

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared by staff

location to airport and shuttle service to and from.

prices on room service menu

room was so comfy and loved the pool

nice looking pool although no time to enjoy it lovely

front desk gave wrong shuttle times

pool, staff, breakfast

pool area is nice

pool is located in an area that does not get direct sun at this time of year

property was clean and the employees were nice, the breakfast had a nice selection to choose from

the free shuttle service to airport was very convenient and the complimentary breakfast selections were the

gym was a little small: two running machine, a cross training and a multi-purpose weight machine

the beds were comfortable. there was a gym and the room had a good microwave and fridge.

ideal airport location with shuttle service

the hotel gym need to be maintenance .

i like service this hotel, very good breakfast.

speed checking in and early check in

location gym pool great happy hour deals in restaurant bar

the up to date amenities, the front desk lady was fantastic (we checked in at nite); the bar area and eating areas were very nice

nice pool area and on site restaurant/bar

really cant see why people leave poor reviews about this hotel, very clean and new, the pool area was private and lovely (was there in dec so not really pool weather)

disappointing fitness center

allowed early check in

needed an early check in and they got us in a room when we arrived

we were going to go swimming after dinner, but after getting the kids changed into their swimming suits we went down to the pool but it closes at 8pm that seems a

couldn’t sit around the pool

good gym. helpful staff.

we were able to keep our car parked there and we were shuttle free of charge to the airport

the shuttle to the airport and also to drop off my rental car

convenience, shuttle drivers were friendly and accommodating.

clean, shuttle to and from airport, check in and check out fast. fantastic staff.

staff was great - from the reception to the bar to the night shift person who organized a hair dryer for me to the breakfast staff and the

free airport shuttle

location, parking and breakfast and shuttle from airport

pool.

the bartender and gym

parking

we love the location and the ample parking available. breakfast was very good, coffee excellent.

clean updated/new. friendly people, love the shuttle

loved having the shuttle to the airport

breakfast was very good. overall cleanliness was excellent. staff were amazing.

the breakfast began earlier

breakfast was very minimal and just ok

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

bathroom needs cabinet. no breakfast

breakfast

pass to gym next door was wonderful sauma pool equipment

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking adult beverages just horrible

there were a lot of kids running around making noise late into the evening.

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the guy joseph for something

the breakfast quality was one of the best we have come across. i usual opt out of the

liked that there was a shuttle to the airport, the breakfast was fresh, the breakfast area was clean, the room was large

laundry was free if you brought your own detergent the shuttle was convenient

lady driving the shuttle didn't help me put my luggage in the van or take them out ud83eudee4 the service could have

the swimming pool is great.

no early morning airport shuttle. hallways and baths need updating.

excellent breakfast, quiet room, easy to get to everything we wanted to see

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

breakfast was good, quiet area, and friendly staff

good breakfast slept great

improve the laundry sheets did not smell fresh!!!

perfect choice at the price i paid, close to new orleans airport, comfy bed, large room, gym in hotel

just the gym needs an upgrade.

pool; we had our kids and they were disappointed there was no pool

there were kids running up and down the hall playing until the staff told them they had four complaints they

need a gym upgrade, everything else was great

breakfast was great, room was excellent and staff was friendly

breakfast was great.

i felt like the outside area like parking lot and around pool could have been cleaner.

no meat for breakfast, need to clean the ice machine

would like to see more breakfast varieties and i would like to have known about the rewards program at the beginning of my

they have a pool and a beautiful indoor courtyard with plenty of seating

there was no free breakfast, and yo had to pay weekly to use the gym.... must drive to actual

kids running in the halls, noisy, small bathroom, thermostat

such as the pool and hot tub, the workout room, and the laundry room

everything from a place to eat, gym, and even to get your hair did

all of the unsupervised kids running through the halls.

we have a pool and gym in the hotel

yall need to get the gym equipment repaired

the pool

the hotel was not fancy and full of amenities such as spa, gym, etc

clean and great gym!! great staff

thought the breakfast buffet would have been a little better

great gym

were exceptionally clean as well as the pool area and had a welcoming smell

options for breakfast

i had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast selection being limited

breakfast was good.....room fantastic.....beds very nice

breakfast was good, just needed some waffles

1 bedroom suite was great; very spacious, with a nice kitchenette

everything was very nice. breakfast was very good. staff was very nice also

there were no pool towels provided so we had to dry off after showers with wascloths

i loved the fitness center and the breakfast was fresh

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

restaurant bar was wonderful so you didn't have to leave site for dinner and drinks

the pool was closed the bathroom ceiling had a leak and no free breakfast.

the distance from the port of new orleans and restaurants and the late check out time.

everything was awesome, and breakfast exellent

quiet, loved the kitchen would stay again

was awesome, staff was awesome, the room was amazing, and the breakfast was awesome not what i

good location. for family with kids is a good option.

pool was under construction

the family enjoyed the pool and the beds are very comfy and staffs are great

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

excellent room, great views, clean, quiet and fantastic bar service.

they did have a restaurant and a snack corner, a pool, and gym area

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

pool wasn’t clean nor heated, the carpet looked like it hadn’t been cleaned in years

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

restaurant and bar close too early

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

pool was very cold

liked the breakfast and location was right at the mall.

wish there were a tour bus or shuttle downtown to french quarter area as we found it very difficult to navigate by car

shuttle from airport was great

be made aware of large groups booked at same time, pool closing

variety of equipment on the fitness facility and the friendly staff.

breakfast was amazing

it was clean, the beds were comfortable and the breakfast had a good variety and it was good.

breakfast included, high quality furniture, high quality but modest size fitness room, friendly staff

breakfast with many choices

we arrived early, and asked if we could get the room before check in time

soap in the room ,towels wasn’t clean enough,breakfast wasn’t a breakfast,coffee pot wasn’t clean on the outside,coffee was cold ,pack of

the breakfast was very adequate & had a variety of options

there was no breakfast. all i seen that there was, was coffee. nice staff, though.

the breakfast was much better than i expected. the room was also very, very nice.

for an included continental breakfast,this went above expectations with real meat and eggs

close to pool hall an easy to find at a good price.

the breakfast was excellent

location good, price good, breakfast good and clean hotel

everything is was great, pool was open i did enjoy it

it was very peaceful, relaxing and the pool area was great

cleanliness and nice breakfast

my kids loved the pool

breakfast selection was small.

complimentary breakfast was offered

on check out there was a room service charge that i did not place

rench toast amazing), bar/lounge,

had room service for the breakfast: poached eggs and they were very good

was no ice bucket in the room and you had to download the menu to order room service

no microwave or fridge in room, but the room service food was excellent

pool guests, rude

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

the swimming pool was good

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

there was no laundry

perfect location! breakfast was better than usual. linens were fabulous.

the breakfast, the street car out front, the secure free parking, and access to the gym

staff, comfortable and clean room, delicious warm breakfast, close to streetcar, perfect place to stay in new orleans

the breakfast every morning was great

i think they should have more options for breakfast buffet.

needed to borrow a phone charger and get late check out

love the style and the rooftop bar is beautiful

no on site gym.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

the staff were extremely accommodating with early check in and late check out

pool and staff were great

we requested a early check in for the game but they were unable to fulfill it.

an extremely early check in, upgraded the room for an extremely low rate, and the dining options were superb

the pool and the food

very slow internet without ability to buy faster bandwidth, small gym without e-bike

rooms were comfortable and the omelet bar breakfast was

kitchenette was very nice with island

gym

is clean, kitchenette in room, well laid out/designed

room service was thorough and desk staff helpful

the architecture structure of the grounds. the lights in the pool.

hotel is conveniently located on the st charles streetcar line & mr ed's oyster bar & fish house was excellent

the gym was dismally disappointing

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that s true in the other rooms

no room service

the kitchen closed and there was no room service available as advertised

everything besides the breakfast it could ve been better

ours had a kitchen which came in handy for a family stay

updated rooms including a kitchen

size of the room. small kitchen.

the front desk staff, to the concierge, security, kitchen staff, and housekeeping, everyone was very friendly and welcoming

asked for early check in, city view

location and the heated pool possibility with early check in

so it was an extremely busy time, but we are typically accustomed to taking advantage perks of early check in and late checkout, which were not made available

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

also, i liked the bar they had in the hotel

a room service is not speak enghish

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

very nice hotel for the price, loved the bar and restaurant

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.