at breakfast attendee had a little attitude but i didn't let it bother me

the bed,to hard the shower ni bar handles for safety

it very cool area to have fun in eat good food at evansjones bbq and sports bar you can ride the ferry over to san francisco from jack london square is this a cool beautiful

has only one thing going for it - location - next to jack london square - where there is a great bar / eatery attached to a bowling alley

good place to eat nearby barbecue place behind hotel is awesome nice little dive bar opposite side and jack london square

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

very clean. location. staff were great. free laundry.

good gym

spotty tv service and the refrigerator froze my food. no spa is available as advertised.

super clean, free parking, great location

also the ample space for car parking

the wifi was horrible.

there's a fitness room and a pool which is pretty good

i wish there was a restaurant or bar but it was very nice

desk staff and late night bar and restaurant staff were excellent

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

room and fitness center.

free laundry service

better support system for door dash drop off since room service is closed during covid.

the equipment in the gym was pretty old and creaky; should be nicer and bigger for a major conference hotel

ordered room service and was not very impress with my chicken caesar salad

bar was closed earlier than we had expected upon returning to our hotel to finish off our evening

their breakfast!

breakfast and comfortable beds

welcoming staff, great breakfast clean room and gym and location that is close to bart.

near transit, hot breakfast, comfortable bed.

it was updated. the hotel room was clean.i appreciate the breakfast also.

pool was not as advertised!

we liked the swimming pool, friendly and helpful staff, the view over the lake.

location opposite the water, nice pool and hot tub

unfortunately i had to leave before breakfast was served.

room,pier, hotel bar/pool,staff, location(embarcadero cove)

pool food

the pool was a bit cold.

only complaint is our room didn’t have a microwave and the shower floor was slippery for the kids

nice full kitchen

kitchen equipped with a minimum of stuff in terms of pots and pans

cleanliness and room service are a plus.

the location was good, as well as free parking was a big factor in choosing this property.

pool wasn t open

the room was comfortable with daily room service

the dining staff could not of been more helpful and patient with our group which included four kids (two teenagers and two toddlers

i liked everything. the room, food, and laundry

enjoy my stay, kitchen personal and check in staff were wonderful. definitely will come back

great setup - hotel covers all basic needs, incl. a gym and pool.

having access to a full kitchen including fridge was awesome

bar menu was a little bare

ll) with excellent stores, it offers a superb breakfast menu, it has an excellent bar & grill, 3 blocks walk to ac transit bus service with one way access to the macarthur bart

room service/restaurant menu not clear on times available

station

the gym was the best i have ever seen with several treadmills, a bike, a rower, free weights, medicine

garden inn provided an excellent breakfast, a great bar & grill

the wifi was not very good.

like the location, the cleanliness, the helpful staffs, the hot breakfast, the comfortable room and bed

the breakfast is a full breakfast & very tasty

wifi was awful

great little bar with an excellent burger and chicken wings

the kids didn't eat the breakfast i bought them

the food at provisions was excellent and the spa staff were lovely

had lunch it was so good the gym was fantastic

pool, gym, yoga, bathtub

felt like being part of the american good life; families with their kids having swimming lessons in the pool, the locals having their breakfast and coffee in the

spacious, nicely furnished, clean rooms and space. pool great for kids.

they got me a lift ride to airport because shuttle didn't start until after, which was excellent

provided free shuttle thru

no room service

hotel does not have a bar or restaurant

pool is small

we forgot swimsuits and couldn’t use the pool but it looked very clean we had dinner at the hotel bar and restaurant where the food and

the restaurant and bar were also a surprise as it was pretty good for a hotel and the free breakfast was one of the better ones i’ve had

hotel had a great breakfast and the airport shuttle was great

very good food from the bar downstairs

no pool or gym.

tiny room, no closet, no bath counter space, no pool

kids liked kid check in

small bed, small gym, staff a bit intense.

the wifi worked, average for a hotel

staff, ample and varied choices at hot breakfast and large parking lot, keurig coffee maker in room

quite efficient, 24/7 gym with basic instrument, adequate breakfast

not having enough spa baths this place is amazing it is very clean very quiet the staff is very friendly the

the spa let 2 people be comfortable in it

usually quiet even when busy and over the holidays. breakfast good and ample.

food in the bar, restaurant area and happy hour was great and food is a must and the use of a gym was excellent also

ack bar, full bar & restaurant, gym etc) was all located right downstairs

early check in

the bar opens at 10 am

at like 9 am and was able to get an early check in for no extra fee

no breakfast, no gym, no air conditioning

staff was excellent and flexibility of airport shuttle

guys are really friendly in bar and really know to accommodate guest

a day parking

we payed 300$ ca + for this and didn t even get breakfast or a gym access like mentioned on booking

old school layout. room had balcony overlooking pool.

there is a pool, but no hot tub

there was an outside balcony to sit and relax overlooking the pool

value for the money, room clean and comfy, big room space, and very nice balcony overseeing the pool

pool and staff

we were able to check in early after a long drive. the breakfast & free shuttle.

to start i was supposed to get a 2 bed bedroom and didn't my kids have to sleep in the bed sofa, very uncomfortable

n/a - didn't have the breakfast

great free breakfast and good coffee with real half and half.

flight connections i had on a trip to italy, i was forced to arrive a day early and leave a day late in oakland

- we liked the small shop, the option to take out from the restaurant, the laundry provision, the pool

laundry room is the pits

front office staff gave us a gift certificate to be used for breakfast lunch or dinner

nice balcony and nice bed. was nice and quiet and liked being hilton honors with late check out.

location is wonderful, nice room, pleasant staff, great breakfast spot.

server at the rooftop bar seating area

rooftop bar with delicious drinks & food

roof top bar was beautiful and food was excellent.

one thing to pay for the room/room service but it's other to have to pay $55

the rooms are clean, modern and very comfortable and the rooftop bar a great place to watch the sun setting over the city skyline, marina and oracle stadium

were no savory options for breakfast, my wife is hypoglycemic and couldn’t eat any of what was served for breakfast

great property and you get access to the gym next door.

loved the breakfast:great selection of tasty pastry, fresh fruit and juice and very good coffee

there is an espresso bar in lobby which was nice not having to hunt up my morning caffeine

great motel and the bar inside the motel had the best drinks

the rooms were smaller than i expected and the gym was terrible!

room service was delicious

room service running 30-40 min wait, but when i said i was feeling ill, attendant said they ll

every one from check in to room service to restaurant/lounge to cleaning staff all made special efforts to insure our stay was

noisy bar - young folk - gave the place a joyous atmosphere

facilities were still open till late at night and even being able to use the gym at 1am was pretty surreal

breakfast is not included if you choose the breakfast package

the area of hotel was clean and we felt safe with our kids

in the evening, we walked around with our kids to explore the area; the ferry building, street vendors and just ppl watching

the wifi connection was weak and constantly dropped.

fitness room is modern and clean

friendliness of staff coffee bar excellent healthy foods clean room

the coffee bar downstairs was nice and convenient

hotel, restaurant and bar in hotel great at the end of a busy day and the coffee shop also fabulous

the lobby is spacious, with a wonderful bar and courtyard

restaurant wonderful and bar downstairs warm and friendly

the gym was good and their complimentary coffee was too

gym was excellent for a hotel gym

333 bar has amazing food, personable service, and a great cocktail selection

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

excellent hot coffee delivered by room

gym is good but limited work put space for free weights exercises

too expensive breakfast and valet parking a real rip off

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very good

restaurant very small and wait time for breakfast was too long so we ate elsewhere.

also, room service was slow -- their eta was 25 min and the actual time was 35 min

wish they had free breakfast!

was amazing especially no pet fees

love it only thing since the corona there no breakfast

let me check in early even though i was there way before check in time, and waived the early check in fee

food was wonderful best spa experience ever :)

service was bad - make up room service missed our room despite the make up room sign

no room service, breakfast

amazing gym and pool

bar is expensive, even in the hotel bar and you'd think they would invest more in the quality of

the pool and fitness facility were great

the restaurant and bar located on the property is excellent and very convenient

swimming pool was a huge hit with the kids

kids loved the pool and they even played a kids movie over the pool for a kids party event, it was

advertised with a spa but disnt have one on site

having two kids with us but still having to pay adult pricing is a bit disappointing

chairs and couch, plenty of space for luggage, large and super functional bathroom, best hotel gym i have seen in a while with all the equipment i could possibly

the gym is very well-equipped compared to other hotel gyms and is large in size, as well as being quite

the room is very clean and my kids love it.

location, clean, nice staff, great sheets, super gym

good location.great architecture and style. cookies for kids were a nice touch.

24h gym was well-equipped

kids love the breakfadt pancakes

great room service in the morning for breakfast but what really made the stay welcoming was the doormen &

great location for the chinese new year parade! wonderful room service.

hours of bistro

a big deal as there were plenty of breakfast options nearby but would have been nice to have the option of having breakfast in the

didn t have a bar or restaurant

staff and service nothing was too much trouble allowed early check in and late check out, stored luggage until airport departure, upgraded room

lack of food and room service. corridors are dark. sofa bed is way too soft and sinks in.

was a bit disappointed that they only do alacarte hotel breakfast - love a good buffet breakfast at a 5 star hotel

the gym, which guests of the hotel get to use was excellent too, this is accessible via the 4th floor

did not like the restrictions for not using the swiming pool with my kids i did not like not having a breakfast open buffet i did not like changing elevators (one

very good restaurant and bar. excellent gym facilities. comfortable room.

is nothing that i didn't like a part from the extra charge for the bar and nibbles in your room

late check out was also easily available

it could have been better if the restaurant have room service.

location was great , many places at a walking distance! clean rooms and amazing roof top bar !

the gym was fantastic! loved the pillows

just needed a night to stay after my kids' activities

kids liked the option of a pool

clearly removed and used somewhere else

i can't sit at the bar with two kids and the restaurant was too fancy for them

the kids loved it

our kids clearly annoyed the bartender by taking at seat at the bar when we planned on a pre-dinner

late check out of 1pm was great too, to help with post marathon necessities

no room service available - but this is covid related!

gym was good

we were able to watch the home run derby and all star game on it, and enjoy a drink from the bar while doing so

i had to go back down in the morning to clarify the charges, ask about the gym and

nothing to really say, you have room service if you need it and laundry on site.

additionally, the laundry area in the basement made my stay even more convenient

the bar and restaurant are great as well and would stay here again

really appreciate the early check in from the lovely guy behind the desk (sorry i didn’t get his name) we arrived super

great location, early check in, polite staff.

the gym is not really a gym, it's just a room with 3 machines.

is a small hotel so facilities are limited (no bar, dining room for breakfast only and very small gym)

wifi can be spotty occasionally. the gym could be better

gym was too small and basic

the roof terrace felt a little underused. maybe it would be nice if there was a bar area?

also the coffee in the morning and the gym was something we loved

the rooms spacious and they have a restaurant and bar on site

gym was fine for our needs

the room was very affordable but still had a proper bathroom with a bathtub, a good really good gym and excellent house keeping services every day

the additional fee upon check-in when we did not use the wifi, gym or amenities

offered luggage storage for early arrival and late check out

our tv didn't work and the gym was lackluster.

beds were comfortable and the bar on the ground floor had lovely food at a reasonable price

gym needed to be cleaned and stocked with wet wipes to disinfect the equipment

laid back environment inside, has a gym which is nice, the building is really cool about 100 years old has walking distance mall and

the gym could also be improved with more maintenance and more equipment

loved the 24 hrs gym, proximity to the financial district

i enjoyed sitting at the bar at the mezzanine, and serviced by the most friendly bar staff

and room service was bad

staff, the view

we got an early check in, late checkout and they even pulled out a wagon full of toys for my son to pick from