the staff was very friendly.the room was great. the pool was fantastic after our long drive.

excellent hotel. clean and comfy. breakfast was had a nice variety of choices.

breakfast with such a large selection

very clean. good breakfast.

the spa tub in the room

location is good and nearby restaurant, bars. gym is ok as seems only few people use it.

the gym also had a stench and old , not working well equipment

breakfast bar was really awesome!!! really!!!

it was nice and clean and the breakfast bar was good

the carpets were not very clean and the gym carpets were terrible

' the pool and fitness centers were open

gym equipment

they even accommodated our request for a late check out with no extra charge

breakfast was great!

my kids loved pool. it wasn't huge but was refreshing

i'm not a big fan of chlorine pools. i prefer saltwater pools

location, very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including egg, sausage, etc, and they gave us a quiet

large hotel with lots of things inside as well, gym, swimming pool and jacuzzi

the pool and spa was spotless

this was a very clean hotel. nice pool and hot tub

pool was cloudy and hot tub not open

the pool was not open which was somewhat important in our choice of this facility, but heh, things

liked everything was great location staff was great pool and hot tub was excellent

the staff was very friendly and helpful. the breakfast was good they had a good selection.

not much for breakfast. same food all week. out of pancake mix the whole week.

the breakfast was adequate and there's a laundry room which was handy.

breakfast included more than i expected. including fresh made pancakes

the breakfast was very good!

they don't serve the most elaborate hotel breakfast, but it was fine

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

the shuttle to campus is a great perk

ps aren't compulsory on the free shuttle, right

suited our needs as an overnight stay on our road trip. the kids loved the pool.

location, parking, staff, easy in easy out,

i had months ahead booked two room adjoined upon arriving at 1am with 3 kids no parking however that wasn't the worse part they gave me a key to a room where someone was

a wendy's within walking distance, and i had room to park my 30ft work

the breakfast could be a little better.

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

breakfast was lame

breakfast immaculate (healthy choices cold and delicious )

i was near the pool entrance, like i requested

liked the location, and the staff was great, the pool was clean, breakfast was good

the decor and breakfast were my favorite things about this property.

change pool to saline (salt)

room was amazing. breakfast was great and location was perfect for us

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the pool was a bit small only 4 feet deep.

bed was comfortable, breakfast was great,staff was friendly and helpful.

no towels were available, pool was booked so kids could not enjoy stay

breakfast buffet in quality and selection

then after that, just kids running around in lobby loud and obnoxious, yelling playing on elevators and no supervision or

hotel has room service, they need to pick up plates and trays from the hallways quicker if they offer that

no room service

no complimentary breakfast, kids screaming and running thru the halls

was very nicely decorated, the spa was great and front desk staff could not have been nicer

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

continental breakfast had great variety

free breakfast

the breakfast was really good with a great variety of choices although the property didn't have a

breakfast was good and just enough

fitness center and pool were top quality

enjoyed the spa and pool area

the indoor pool

was super welcoming and helpful with room and pool access

the kids enjoyed the pool

sure enjoyed the fridge and microwave in our room lots of hot water in our very nice bathroom breakfast was

pool is always a perk

a great time in the pool and hot tub grandkids slept great sure enjoyed the fridge and microwave in our room lots of

breakfast had a nice selection of foods.

clean and free breakfast

night and saturday night was very crowded with many little kids playing field hockey in the halls

although there was a pool inside, we did not use - next time though

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

friendly staff. spacious room. so many amenities. breakfast.

the bar staff. we ate there. didnt have good customer service experience

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

great location, nice atrium, pool, and fitness center.

convenient location . like the fact that it has a restaurant and bar on the property

absolutely loved the bar staff

free laundry

did not partake in breakfast, however it was a cute assembly line

workout room hours were very limited and was in the same room as the laundry room thus making the room extra hot

we didn't use the in-room kitchen (see photo) on our overnight stay,

was neat and clean, staff were friendly, liked that it had mini kitchen, but it had a full size refrigerator and a dishwasher

very clean, room temperature perfect when entered room, delicious breakfast

has a pool and a gym

breakfast was well stocked and lots of variety

breakfast was just what we needed for the kids and adults in our group

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

at the hotel there was again no information in the room concerning spa facilities nor meal times

look forward to the spa unfortunately they were booked

location, free parking, bar and restaurant were great

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

6 kids (6 - 14) unmasked running in hall all nite and no experienced staff at the desk

pool was clean, hot tub was very nice, pillows on the bed, awesome

the cleanest and home feel of he rooms and hallways and the pool

jason at the bistro and bar was especially nice

every time we went to the pool, we had to ask for towels

breakfast was great compared to others. staff was amazing and friendly.

big pool

the pool was closed

pool breakfast gym location

the sand bar food was mediocre.

we visited in the winter time and were very much looking forward to the outdoor heated pool and hot tub

the rose tavern and the sand bar restaurants were outstanding

we also booked the saunas at the spa

not order room service due to expensive pricing, especially breakfast menu

location, clean, gym

no one took out our garbage during our 4 day stay , no exercise mats in gym

the hotel is very secured with a nice swimming pool and a gym

staff and helpful shuttle service to university of rochester athletic facilities - gym

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

location on lake, bar outside, fire pit

exceptionally large room. beautiful bathroom. great gym. nice staff. wonderful location

and facility was beautiful, service was terrible at bar, even when slow it took 15 minutes to be acknowledged by any of the 4 people behind the bar and

beautiful grounds with a lovely pool and outdoor cabana bar

paid for a lake view, but it was more like a parking lot, pool, and tent view

enjoyed breakfast, coffee was good too.

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

breakfast was delicious

very good plenty enough for a breakfast. waffles and juice with coffee and yogurt

other than not real breakfast. was a good stay

food was fresh and presented well. continental breakfast.

they helped me figure out the laundry room

clean, has a decent breakfast, convenient.

the breakfast. not much which was healthy or low calorie.

very comfortable and good breakfast

breakfast was great, lots of choices. helpful staff.

breakfast was good

very nice facility. friendly staff. excellent, and large rooms. excellent hot breakfast.

also liked the free breakfast buffet

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

love the early breakfast (starts at 4 am)

breakfast

need to get a stationary bike or recumbent in the gym

we asked in the morning for the shuttle to the airport, we were rudely informed that the airport was right there to walk over

the shuttle arrived on time at 4:30am and we were also able to leave our vehicle at the hotel while we

closeness to airport. great breakfast offered at early hours. shuttle was right on time

great location for airport travel, and has a shuttle

breakfast starts from 4am, perfect!

a shuttle picked us up within 10 minutes

clean, pool, outdoor seating area! mini bar at front desk

had kids knocking on my door first 2 hours

the room and the pool

pool water needs to be heated.

we loved that there was a pool, market and starbucks available!

pool and hot tub

also it was nice to be able to use pool, hot tub, and gym

staff was super great the stay i was there the inside pool was awsome my daughter love ud83dudc95 it will recommend to anyone

staff was very welcoming! the breakfast was great! room was very nice!

breakfast was good

at night 1:30am you would hear running and jumping from kids

close to the airport and expressway. no pet fee for my cat.

had a over priced vending machine and laundry on sight

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

top bar beautuful with great outdoor fire pit and best views of the city but small

great gym with well maintained equipment and rowing machine.

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

beautiful bar on the roof and great restaurant in the lobby

free shuttle to our event

it would be nice if airport shuttle service available.

staff was great from check in to coffee/ bar

there is a bar downstairs

it was clean and beautiful and the staff were amazing! loved the bar area!

breakfast was a bit limited. but otherwise an incredible stay.

favorite location close to spot s cafe), room was big with

no coffee/keurig machine

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the staff

only think i could even think to suggest would be having instructions and menus for room service in the rooms - we had to do a little hunting/asking around

breakfast was great. i also used the fitness center.

my kids enjoyed the

not a real space for a dining restaurant. a very low key gym. no spa.

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

small gym, no slipper in bathroom, no one told me about a business center

it was due to covid, it was still disappointing that there was no restaurant or bar open

we even used the pool

pool was a bit too cold

pool water was chilly

great staff - very friendly and helpful. pool and gym facilities outstanding.

permitted early check in. 6th floor head maid nice.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

the gym was closed. there was hair on my towel(s) and wash rags.

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

room smelled of gym socks, smoke, and musty

breakfast had lots of choices

the breakfast was nice and expected. i like having several hot options.

had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was great

pool room

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

the lady filling breakfast was rude

great breakfast options they had eggs sausage yogurt cereal and more

variety of breakfast items, fitness center, location

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional fee

they have breakfast by the way

pool and fitness center were not open but still paid the same price for the room as if all the amenities

there was a lot of kids knocking on doors and running

pool was quite cold.

liked the room setup especially the kitchen size

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

comfy beds and great location! friendly staff and great breakfast

room service meals were cold and no syrup with pancakes

group of kids was out of control in pool/spa area and adults and staff did nothing

the pool and gym were nice and always a perk

too many kids in the hot tub, we couldn't enjoy or relax at all!!

desk was sweet and knowledgeable , the vibe was great , the pool was amazing and the hot tub the kids enjoyed themselves as well as is adults

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

breakfast

hotel had pool n gym

the pool was a huge bonus to my children and i when they got restless in the room

1st night we got woke at 3am by the room next to us locking their kids out of the room