wifi was unreliable in the room. it worked properly in the public areas only.

pleasant, wonderful building with a great breakfast

t not guaranteed) directly in front of the property

really nothing. the parking turned out to be easier than expected.

very nice staff. the location is great and the breakfast has all you need.

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

my kids never wanted to leave the pool

morning was mesmerising :) the rooms might have been freshened already, anyway the pools and mini golf are a great plus

the gym.

they have kept up with the tennis courts and mini golf as well as the gardens

in a quiet place not in the center of the city with a great view to the ocean great pools, mini golf, garden, very nice and lovely atmosphere hotel resturant is very nice with pretty much variety

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

is so nice that there is no saving chairs at the pool

bar and dinning staff were very polite and helpful - we were provided with everything we needed

tennis, mini golf and gym room are given, and are in full use all day practically

kids area in need of an update as was crazy golf

immaculate comfortable pool areas

the views are fantastic and the pools, pool area and grounds are spectacular

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

good buffet breakfast

delicious breakfast and dinner

the staff are really great..the spa facilities were excellent.

ou arrange the room for the kids) they clean it and put a chocolate lindt next to your pillow

00, to have a sauna or hit the gym after a long day of wondering through the island or at the beach

a great variety for breakfast

small gym and fitness room

the gym could ve been a bit bigger.

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

pool facilities exemplary

location, cleanliness, rooftop bar and pool, it was private and very quiet

shows for kids there was no variety in the evening at the bar toilets were not completely

spa on the top floor has a surcharge and should

food, not much options especially for kids limited selection

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can always grab drinks and snacks during the day

the view was amazing, the breakfast was very nice and it had many options.

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

roof bar closes at six. not really another bar for residents to use in the hotel.

the room, the view, pool area, all just great

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

mini club ud83dude22 or anything to bring kids attention

10+ - very comfortable beds - very very clean

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

th) spa area occupied by a lot of kids

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

swimming pool 24/7 open

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

pool is heated and we got a great breakfast with freshly made omelet

good breakfast, the pool and public transport nearby really added up to an exceptional experience

the view. the swimming pool was perfect to rest after a long hike. the mood.

pool, bbq, and cats made it perfect for us

kids said swimming pool could be warmer

aware) but pool not needed

there is laundry facility available at a charge which is great for longer travels like ours

nice pool and plenty of outdoor space for bbq, dining etc

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

great selection of meals including breakfast

buffet dinner and breakfast were well presented, wide choice, and very tasty

nice pool & gardens & excellent breakfast

for us it was better to stay just for breakfast and rent a car to see the

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside or inside

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

bar area was comfortable and the prices very reasonable

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

thoroughly enjoyed the rooftop pool, the breakfast was amazing and the staff was really lovely and helpful

facilities like gym, pool, hottub, restaurants, bar, etc were top-notch

wifi kept failing and had to re register every time

roof top pool but not yet open after a period of

room service only available from 8pm onwards and food very average. pool not heated.

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

platinum - highly recommend if you don't have kids

a family hotel, not a lot things to do for kids

the infinity pool was just the right temperature

really enjoyed every part of my stay: wonderful and tidy room, comfortable bed, lovely swimming pools, tasty food, and the super friendly and helpful staff

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

the kids scream and laughter woke us up by 8:00

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8 o'clock three of the mornings we were there

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

we arrived and didnt have the change to order from room service as it opened 8 pm

* warm pool * free parking spots

heated pool was really good for kids and babies

all was good. beautiful place. great kids program.

pools were nice along with tennis court and spa was very nice

the bed was comfortable even though it was clipped together. the pool area was nice and gym.