swimming pool renovated on easter all the plastic waste for all inclusive customers (buy reusable plastic

pools were nice along with tennis court and spa was very nice

hotel with pools, restaurants, gym, kids area

very professional staff, loved the location of the hotel, nice pools and gym

snack bar exceeded expectations with hot foods

night time entertainment for kids top class

very clean, with a good temperature for both adults and kids

were amazing, carlos was in every bar/restaurant always with a smile on his face

tennis and archery were good fun pool was good, not sure if it is heated or not as some days were warmer than others but was in

room was on the 6th floor and we still were able to hear very clear some drunkards from the lobby bar singing around midnight

easy parking

every one of the staff were excellent, especially victor in the lobby bar , what a gentleman

we really liked the area by the beach, including the bar and

the train to the beach, valet parking, etc

kids club was €25 per child which meant it was very quiet- there were only 2 other children in

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

wifi the entire time we were there for a week service understaffed and bad service due to that,

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the app, the rockspa, gym etc) and the wonderful staff (the staff is just amazing - (+)family friendly, loads for the kids to do (+) kids are everywhere (+) kids club was stunning, my kid (5 years old) didn t want to leave it (+) we love it, so good for the kids and parents (+) the different pools allowed my family with older kids to enjoy a space that was not over run by little kids (+)has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants the room is just amazing (+) the suite was very spacious, with a super comfortable bed and a sofa bed for the kids (+) my kids didn't want to go away (-)all the kids running around

every day in the evening musicians played in the entrance area and sometimes also during breakfast time

we made our way to the lagoon pool bar and set up camp

facility to take care of kids in the hotel is really great as well

the pools are great, especially the kids area where our daughter had a lot of fun

everything was beyond expectation ! room, view, swimming pool, food.

wifi in room 111 was only good very few minuts.

the wifi coverage was not good across the hotel

we also loved the guilty restaurant by the pool, the staff were excellent and the food was really reasonably priced considering it s a 5

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main pool as so big

the room service was very good

for kids perfect

was delicious and served in a beautiful location around the pool

excellent breakfast excellent accommodation excellent staff

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

wonderful place gym swimming areas towels room - private garden / hot tub

limited lunchtime eating options if you are not using the buffet - bar pool food is very good but menu is limited - plaza and beach are not really walkable unless you

there is laundry facility available at a charge which is great for longer travels like ours

loved the pool, the garden, and the bbq facility

pool, bbq, and cats made it perfect for us

outdoor swimming pool

kids said swimming pool could be warmer

attentive and friendly staff , hotel restaurants and bar facilities

location, territory, breakfast - all great

leaves all over the pool area

didn't use the spa or any of the other facilities

perfect location,beach , fresh water kids pool, nice breakfast.

breakfast is very big and there is a lot of variety. parking on site. pool tables tennis court.

room service

room service do not pick up the phone

were unfortunately awful, and the kids disco in the evenings could do with a bit more

were unfortunately awful, and the kids disco in the evenings could do with a bit more

swimming pools, gym, room

love the breakfast including the prosecco

the kids club staff is also amazing

the activities were varied for kids and adults

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

en 24/24), spa

tra price), restaurants and bars

kids club was excellent

tra price), restaurants and bars

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

very family oriented lots off things for kids to do staff were very friendly

no mention of the gym facilities, found them by chance on last day of my stay after a long walk round the complex and

breakfast was great so many choices

the karioki bar down the street. a bit loud in the evening.

a huge inconvenience as the rooftop bar is lovely but adults only so would be a pain if you had kids with you

great entertainment/ super staff/ great food /excellent room service

pool area, plenty of sunbeds,clean and friendly resort.

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus kids play areas and music/entertainment

breakfast not up to much

the spa was incredible, i got an amazing massage and the thermal suite was divine

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like 20 euro per 1 hour

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

our room had a private terrace with pool beds right in front of the pool, which felt like pure luxury

we had a late flight and can't book a late check out as room was booked for other guests but staff has

nice not to have kids around

the waiting staff and bar staff were very friendly, helpful and attentive

together with a complimentary welcome drink at the bar in the evening

loved the roof top pool, which had a great view

poolside bar excellent with very friendly staff

pool area very clean,plenty of beds

provided us with an early check in

would be good to have more seafood and to have good spa service would be the best.

indoor thermal spa was fantastic, we used it during a rain shower

games, gym and the spa - we spent an afternoon in the spa and sauna

outdoor gym

club breakfast staff were awesome artemio from the bar was great housekeeping we’re excellent would

could have another bar open in the evening.

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

there is a nice pool area for children different ages

- the hotel and the surroundings, staff, overall experience, great place for holidays with kids

gym equipment needs to be updated

lots of activities available and gym was excellent

customer service, great location, awesome hotel activities for adults and kids

the location was excellent right across from the beach and close to all bars, restaurants and supermarkets

good selection of food at breakfast

lf board)

some gym equipment didn t work very well but a minor disappointment, overall we were impressed

the nail in spa was really expensive and poor quality

the water from the swimming pool was too cold.

the wifi is not so good. the cleaning quality need to improve

wifi was sometimes a bit slow, but the coverage throughout hotel was good

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

the spa was too expensive and i did not know prior too booking the facility

the kids are very well minded in this hotel

it with pride and proffessionalism in their jobs with the children ,and also the adults but the kids club was great and they way they interacted ,they were absolutely fantastic ,if it was my

the bar/ swimming pool area is lovely with gated access to the beach front

views, clean breakfast

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

pros: great friendly staff lovely room with a romantic jacuzzi amazing cocktails on the roof top bar good mix of people from young to old

rooftop bar and pools were excellent breakfast in the morning excellent staff very helpful

no spa facilities e.g. steam room etc

great activity at the pool during the day and a relaxing place at the roof top pool

staff were great!! bar at top was unreal.

kids disco was too late. the chips at the pool bar were always underdone.

our club room

we like the central location. not too busy or noisy. good pool and safe for kids. no complaints.

ver happened to use as i stayed only for couple of nights, but must be nice as

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

clean rooms, great and variety breakfast, helpful and pleasant personal, own swimming pool and modern facility

pool area and bar all new and freshly painted

plenty of entertainment for kids, ideal family hotel

breakfast every morning was fabulous lots to choose from

breakfast was exceptional

swimming pool is not a swimming pool it's really tiny

i paid 50 euros to come back to the hotel

it reminded us of albergues for pilgrims on the camino de santiago, but with perfectly clean kitchen :) it is a true sanctuary for people seeking peace, beautiful localities, and friendly

access to kitchen

there are also enough parking spaces and the road is good

close to centre and plenty of 'on street' parking close by

easy to get a parking spot at the street

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

parking was also easy on the road outside the hotel, we could always find a space

parking can be a challenge as in centre of village and so not much close by