wifi was unreliable in the room. it worked properly in the public areas only.

pleasant, wonderful building with a great breakfast

t not guaranteed) directly in front of the property

really nothing. the parking turned out to be easier than expected.

very nice staff. the location is great and the breakfast has all you need.

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

great pool, view, and free mini golf

gym on the hotel, it is next door and requires an extra payment to use - this wasn't very clear

there is also a tennis court and golf on the territory - you will definitely not get bored

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

a great variety for breakfast

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

the spa has a great gym, pool with a waterfall, 2 saunas and a large steam room and treatment rooms

hotel car park was a bit small therefore i was using street parking for my hired vehicle

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

breakfast had many options

the views are fantastic and the pools, pool area and grounds are spectacular

good buffet breakfast

delicious breakfast and dinner

we could relax in the pool area, there were nice gardens, a minigolf, a gym and other facilities

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

  the hotel facilities are excellent,  first class gym, beautiful manicured gardens, mini golf, tennis& paddle courts & 3 pools

the only negative would be the very old equipment in the gym… everything else was perfect

they have kept up with the tennis courts and mini golf as well as the gardens

we also had a relaxing massage at the spa by eric which was great

major, the staying was really nice notice the family room isn't large also the kids + parents beds are all attached, so there is not a lot of privacy and all the rooms have

were struggling a bit with a parking space as hotel doesn't have their own parking and it was kids holiday as well so was a bit difficult to find a parking space near the

ocean view, heated pool, lots of food choices

mini club ud83dude22 or anything to bring kids attention

i didnt like the food of the bar in the pool

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

lacked in facilities, no tea or coffee facilities or mini bar fridge

excellent breakfast buffet and varied dinner buffet

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area is cute and not too animated just, sometimes, you could feel that a lot of people

cozy rooftop bar and very varied breakfast buffet with excellent

the rooftop pool and gym closed way too early

top floor bar and relaxing area

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

unfortunately we didn't have time to try the spa service, the pool or the gym

the view was amazing, the breakfast was very nice and it had many options.

fantastic location, pool area was beautiful

breakfast was huge

the breakfast buffet has everything you can ask for

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

swimming pool 24/7 open

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

pool is heated and we got a great breakfast with freshly made omelet

good breakfast, the pool and public transport nearby really added up to an exceptional experience

the view. the swimming pool was perfect to rest after a long hike. the mood.

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

plenty of parking

pool was cold but still great for a dip on a hot day

pool cold in decemeber

outdoor swimming pool

pool, bbq, and cats made it perfect for us

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

great selection of meals including breakfast

buffet dinner and breakfast were well presented, wide choice, and very tasty

nice pool & gardens & excellent breakfast

for us it was better to stay just for breakfast and rent a car to see the

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside or inside

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

bar area was comfortable and the prices very reasonable

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

thoroughly enjoyed the rooftop pool, the breakfast was amazing and the staff was really lovely and helpful

facilities like gym, pool, hottub, restaurants, bar, etc were top-notch

wifi kept failing and had to re register every time

roof top pool but not yet open after a period of

room service only available from 8pm onwards and food very average. pool not heated.

room very spacious and huge comfy bed

restaurant phone not answered when trying to order room service

7cm) like me. but still okay.

magnificent in all aspects. lovely decor and astonishing pool!

location trim size and layout, balcony overlooking the pool

the swimming pool works just 5 hours a day, from 12 to 5pm

great location, comfortable beds, very nice cocktail bar on the roof.

good lobby, nice bar area at the top

pool closes too early in the afternoon

amazing pool on the roof, great location, nice bright and good size room

the pool the staff the gigantic bed and shower

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

we didn t use the pool

location, bedroom was not so big but it was very comfortable, wifi with good connection and very friendly

lovely lounge bar and fab rooftop pool