wifi was unreliable in the room. it worked properly in the public areas only.

pleasant, wonderful building with a great breakfast

t not guaranteed) directly in front of the property

really nothing. the parking turned out to be easier than expected.

very nice staff. the location is great and the breakfast has all you need.

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

great pool, view, and free mini golf

gym on the hotel, it is next door and requires an extra payment to use - this wasn't very clear

there is also a tennis court and golf on the territory - you will definitely not get bored

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

we played mini golf most days and the swimming pools were well kept

morning was mesmerising :) the rooms might have been freshened already, anyway the pools and mini golf are a great plus

excellent pool, facilities and really helpful staff

the kids loved the minigolf

breakfast was great and for what we paid, it was complete value for money

immaculate comfortable pool areas

the views are fantastic and the pools, pool area and grounds are spectacular

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

good buffet breakfast

delicious breakfast and dinner

the staff are really great..the spa facilities were excellent.

ou arrange the room for the kids) they clean it and put a chocolate lindt next to your pillow

00, to have a sauna or hit the gym after a long day of wondering through the island or at the beach

a great variety for breakfast

small gym and fitness room

the gym could ve been a bit bigger.

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

pool facilities exemplary

location, cleanliness, rooftop bar and pool, it was private and very quiet

shows for kids there was no variety in the evening at the bar toilets were not completely

spa on the top floor has a surcharge and should

food, not much options especially for kids limited selection

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can always grab drinks and snacks during the day

the buffet for breakfast and dinner was very diversified with a lot of choices, making impossible to avoid eating

cept children zone) - nice heated pool - small gym

for supermarket & pharmacy there are few pools and at the evening there is entertainment for the kids this hotel seems to be aimed for the more elder ones so don't expect of lot of young

has an amazing swimming pool and also view on the ocean from the room

beautiful view from our room, nice breakfast, friendly staff, big and clean room.

the view was amazing, the breakfast was very nice and it had many options.

fantastic location, pool area was beautiful

breakfast was huge

the breakfast buffet has everything you can ask for

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

swimming pool 24/7 open

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

pool is heated and we got a great breakfast with freshly made omelet

good breakfast, the pool and public transport nearby really added up to an exceptional experience

the view. the swimming pool was perfect to rest after a long hike. the mood.

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

plenty of parking

pool was cold but still great for a dip on a hot day

pool cold in decemeber

outdoor swimming pool

pool, bbq, and cats made it perfect for us

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

great selection of meals including breakfast

buffet dinner and breakfast were well presented, wide choice, and very tasty

nice pool & gardens & excellent breakfast

for us it was better to stay just for breakfast and rent a car to see the

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside or inside

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

bar area was comfortable and the prices very reasonable

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

thoroughly enjoyed the rooftop pool, the breakfast was amazing and the staff was really lovely and helpful

facilities like gym, pool, hottub, restaurants, bar, etc were top-notch

wifi kept failing and had to re register every time

roof top pool but not yet open after a period of

room service only available from 8pm onwards and food very average. pool not heated.

room very spacious and huge comfy bed

restaurant phone not answered when trying to order room service

7cm) like me. but still okay.

magnificent in all aspects. lovely decor and astonishing pool!

location trim size and layout, balcony overlooking the pool

the swimming pool works just 5 hours a day, from 12 to 5pm

great location, comfortable beds, very nice cocktail bar on the roof.

good lobby, nice bar area at the top

pool closes too early in the afternoon

amazing pool on the roof, great location, nice bright and good size room

the pool the staff the gigantic bed and shower

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

we didn t use the pool

location, bedroom was not so big but it was very comfortable, wifi with good connection and very friendly

lovely lounge bar and fab rooftop pool