a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

spa facilities not great and small and very dated

and when i was sick, room service was denied, i had to go to the reception and they still refused to serve me or provide

son's burger was raw

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

the heated pool was very warm and nice

the space the food breakfast wow the best paella ever the musicians the bar the pool

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

the bar in the evening was lovely to come back to after a meal out and enjoy a cocktail or hot

the gym, the lounge, breakfast, were all great

when we arrived there was no onsite parking available as advertised and requested - this was disappointing but we were able to get

food, both breakfast and dinner

lf board)

a lot of the amenities you have to pay for including gym, heated pool

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

shows for kids there was no variety in the evening at the bar toilets were not completely

breakfast was huge

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

noise from bar below was unexpected but stopped at 11pm so bearable

comfy bed. lovely view. lovely pool

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

the spa staff were fantastic-the lady at the spa was especially friendly and helpful, and the masseuse

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

pool facilities exemplary

location very central to restaurants and shops staff very friendly and helpful pool area was lovely too with a roof top

loved how good the spa was

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

om 130 i think) wifi - its okay

pleasant, wonderful building with a great breakfast

breakfast at the hotel was generous and varied

t not guaranteed) directly in front of the property

wifi was weak in the rooms but ok in the lobby

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

immaculate comfortable pool areas

breakfast was very good with plenty of choice

the views are fantastic and the pools, pool area and grounds are spectacular

good buffet breakfast

tennis, mini golf and gym room are given, and are in full use all day practically

amazing pool and hotel buffet food

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

nice relaxed evening experience at the bar with some light entertainment and dancing

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

they have kept up with the tennis courts and mini golf as well as the gardens

the only negative would be the very old equipment in the gym… everything else was perfect

the hotel were dominated with german grandpa and grandma and also lot's of kids

the pool area was beautiful and perfect for relaxing

we love kids club

just too many pigeons around the pool.

pool basic but kids enjoyed

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

breakfast, pool, staff...

gym

there is no pool available, but it’s not actually in the list of amenities included

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

neighbourhood with use of a very good community pool just opposite the accommodation

the big swimming pool across the road, quiet location.

good bar area

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside or inside

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something else for the little ones

size of room, stunning views from roof terrace, facilities, breakfast choice, wifi speed, cleanliness, short taxi ride from airport, massage spa very professional, decor

no iron or ironing board in the hotel - they wanted you to use the laundry

there's a great range of options for food and drinks within the hotel and the room service was actually of a great quality

the location the hotel design the services : laundry, booking taxi, massages

pool is heated and we got a great breakfast with freshly made omelet

the view. the swimming pool was perfect to rest after a long hike. the mood.

swimming pool with cover - even late night when outside was cool was nice and warm around pool

rooms, very peaceful, has a lovely pool

swimming pool 24/7 open

bar closed at 10:30, it would have been better if it stayed open later as we played board games

perhaps bar could open later than 11:00.

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

the kids’ scream and laughter woke us up by 8:00

the swimming pool temperature was refreshing and plenty of seating now around the pool

pool was closed for the winter and that fact wasn t clear on their information

swimming pool not open all day, shady not enough loungers and drinks at pool too expensive.

good pressure shower good wifi good staffs at reception

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

the pool was amazing!

the pool bar was very expensive. the bar in restaurant was rarely open

great location, comfortable beds, very nice cocktail bar on the roof.

restaurant wasn’t open in the evening, and pool opening times not ideal.

pool closes too early in the afternoon

rooftop bar is a nice place to chill

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is quick and not expensive parking spot i paid 15 euros was for was incredibly

breakfast, gym room, the bathtub and the pool were also perfect

nice decor, good value for money, good quality breakfast, lovely rooftop bar and pool, nice gym

gym was very small and with no ac

pool, room, staff

breakfast only 12,50eur and wide choices the design of the hotel the gym open 24h/7 the location of the

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

roof top bar is a must visit

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

is not run by the hotel but mojito at the bar was not good

5 star service roif top bar added bonus

the swimming pool was great

there is laundry facility available at a charge which is great for longer travels like ours

there are a lot of parking

outdoor swimming pool

pool was cold but still great for a dip on a hot day