fantastic facility, we even used the pool while it was snowing outside!

free coffee 24/7 and breakfast in the morning from 6-10am

besides the great room and very helpful staff, i thought the breakfast options were wonderful.

breakfast hours were inconvenient for my party

breakfast could have been better

the breakfast

love the breakfast space and the food was good

breakfast was great

the breakfast opening at six was perfect for me and it was tasty and filling

no hot breakfast and high carb sugary options

very comfortable and good breakfast

my husband was in the hospital and needed a place to sleep and do laundry

up for graduation and this was clean, has free breakfast, staff was very personable

the breakfast spread was lacking, but fine overall

didn’t eat breakfast

had people living in the second floor and kids where running all night until 4am in the morning

the pool was very small and dirty

i removed it and we used our own fleece blankets to ensure the kids were comfortable

rooms talking and kids running up and down hallways

then there were screaming kids and adults running up and down the hallways

breakfast was great. lots of options. kids loved the pool. staff are excellent good location.

after coming back from the casino on new years eve, the manager had a small buffet of snack waiting, which was nice

love that the pool is open till 10 ha ring 3 kids then burn some energy

friendly staff, rooms very clean, and swimming pool for the kids

breakfast had a lot of options

breakfast was very nice, waffles, eggs sausage , cereal, fruit, juices, hot coffee

the breakfast was very, very good. slept like a baby.

one of my friends left an item in the breakfast room and when he went back for it it was waiting for him behind the check in desk with

a bunch of kids and rude adults everywhere

i have been to hotels in the past that didn't have a breakfast and i am always drving around an unfamiliar town to get breakfast

is a good point beside that on point on very single detail i'm a single father the visit their kids on this

breakfast was good variety & fresh

everything was fantasticud83dude04ud83dude00 i stay there allot with my wife and kids

the pool was finally open! stayed there two times prior and the pool had been closed.

the pool and the breakfast in the morning was great

the kids and families who were using the inside water park area seemed to be having fun, and the area appeared clean and well

the water park and the friendly hospitable staff...

water park

breakfast, and a huge hotel room

pleased that you couldn't use the pool or had to pay an outrageous amount for chinsey

would prefer to have been on casino lobby floor. had to go up to go down.

the food at the bar within the casino was excellent!

convenience to casino and restaurant.

to get ice and plastic ware from the little kitchenette, and there was nothing there

didn't stay long enough. no pool. no late night room service

breakfast could of had more variety

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

breakfast could have few more items.

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

i also ended up choosing this one for the gym

also gym is quite outdated and there is a weird smell in the whole

room smelled of gym socks, smoke, and musty

breakfast had lots of choices

for her services i also want to thank the older gentleman who helped me in the morning with late check out

the indoor pool was warm and the gym perfect for me

way to parking lot if handicap spaces are all full

clean rooms, great food at restaurant in hotel and indoor pool and spa clean.

we were 2 adults, 3 kids

there were also issues with kids on the 6th

pool was enjoyed by my kids but the chemicals might have been a bit off, not super clear.

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the

it is a very nice hotel, our kitchen had all the basics needed to prep a simple meal in room

full kitchen, bbq grill, complimentary refreshments, grocery shopping)

my kids were very excited for the pool and were upset that we couldn’t do any swimming due to the

had a over priced vending machine and laundry on sight

laundry facilities on site

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

at night 1:30am you would hear running and jumping from kids

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

wish the gym had a few different machines.

hidden pet fee

i did use the gym, it’s small, as most are, but it had all i needed

kids loved the pool

the customer service is outstanding from the front desk to the lady in the breakfast area

a shuttle picked us up within 10 minutes

closeness to airport. great breakfast offered at early hours. shuttle was right on time

staff were friendly and the continental breakfast was very yummy

comfortable, free shuttle

w had to leave at 4am and they brought out some cold food items for us for breakfast

booked here over other options because of the pool (kids needed something to do)

also, the location is awesome if you have an early morning flight and the breakfast was good and the entire hotel was very clean

had to be at the airport at 4 am and the shuttle was right there to gete when called

gym, good breakfast, very nice and helpful staff, plenty of parking, clean and comfy bed, large

the breakfast, the service of staff, the cleanliness of the room

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

staff was amazing, clean, quiet nice bar downstairs

also offer shuttle service

very clean, great pool, amazing staff, the best beds!

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

permitted early check in. 6th floor head maid nice.

everything was fine though laundry long walk from guest room with bags of laundry

bigger pool towels but was fine

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

the cleanest and home feel of he rooms and hallways and the pool

pool water a bit cold

the breakfast place a little bit small...

pool is great

room was also comfy and gym was pretty decent

didn't like the kids(pre-teens) out in the hallway across from our room banging on the door and wall late at night

convenient location for competition at local ninja gym. very pleasant staff.

no changing area for the pool facilities

we had no pillows or bedding for the kids

i wanted the rooftop pool like the online site said

pool

small gym, no slipper in bathroom, no one told me about a business center

great gym. room was good sized. hotel in walking distance to some good restaurants.

had a junior suite and was very small. not worth price. paying for parking. bar closes early

it was due to covid, it was still disappointing that there was no restaurant or bar open

the bar was very nice as well

the pool wasn’t open on this stay

parking was private you felt like you can leave your car door unlocked if you forgot to lock it and

small breakfast corner was

favorite location close to spot s cafe), room was big with

no room service at night???

no coffee/keurig machine

breakfast was well stocked and lots of variety

breakfast was amazing

was noisy the first night - kids running on the floor above us

breakfast was just what we needed for the kids and adults in our group

very clean, room temperature perfect when entered room, delicious breakfast

breakfast is amazing, the staff was extremely polite and the amenities were impressive

wanted to get in pool but it was too cold in the hallways last night maybe heated pools

breakfast could be better.

breakfast was grab and go which i appreciated with covid still being very much a concern

pool and fitness center are top-notch for a hotel in this class

convenient location . like the fact that it has a restaurant and bar on the property

the bar staff. we ate there. didnt have good customer service experience

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

great location, nice atrium, pool, and fitness center.

it would be nice if airport shuttle service available.

there is a bar downstairs

free shuttle to our event

modern, comfy bed, bar in lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

great gym with well maintained equipment and rowing machine.

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

top bar beautuful with great outdoor fire pit and best views of the city but small

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

pool and fitness center were

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

fitness center closed for now

breakfast. no one from staff brings another food. no one cares about you

variety of breakfast items, fitness center, location

the room and the pool

pool was great for the kids and the fire pit

pool water needs to be heated.

pool

pool more than compensated for this missing piece of exercise equipment